- Paperback: 183 pages
- Publisher: Center for Effective Performance; 3 edition (May 1997)
- Language: English
- ISBN-10: 1879618176
- ISBN-13: 978-1879618176
- Product Dimensions: 6.2 x 0.8 x 9.2 inches
- Shipping Weight: 8.8 ounces
- Average Customer Review: 22 customer reviews
- Amazon Best Sellers Rank: #86,161 in Books (See Top 100 in Books)
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Analyzing Performance Problems: Or, You Really Oughta Wanna--How to Figure out Why People Aren't Doing What They Should Be, and What to do About It Paperback – May, 1997
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If you don't have this book, get it. If it's on your shelf, get it down and use it. -- Performance Improvement Journal
From the Publisher
Performance problems are something we all face. Whether at work or in schools, at home or with friends, people often don't perform the way we want them to. Analyzing Performance Problems gives you the power to identify why people aren't performing as expected and to come up with realistic solutions that work.
Top customer reviews
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Having been a training specialist for more than 20 years, I have, on occasion, tried to convince managers and chiefs why training was not a panacea, a be-all, end-all to their performance problems. If they had read a book like this, many of our discussions would never have taken place.
Mager and Pike have created an advanced performance flowchart from previous editions which enable the trainer or manager to first identify if a problem exists, its importance, and then what to do if one or both exist. The result will be selecting the appropriate strategy to solve the problem. You end up with a detective story filled with clues to help you find out the true culprit hindering expected performance.
I offer this book to any new training manager who lacks a background in training.
This book is easy to read, and takes an afternoon to get it done. The Performance Flowchart is one you want to hang in your office.
Like "Preparing Instructional Objectives," also by Mager, this is a keeper.
Mager and Pipe provide a number of performance problems in brief case studies as they guide you through the Performance Analysis Flow. Is training the solution to a problem in the workplace? Not always. Mager and Pipe will show you how simple solutions can make a world of difference.
This is one book I feel every training or performance improvement professional should have in their professional library.
Most recent customer reviews
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