Dear Support Team,
Overall, I love the device, but there are a few glitches that are not okay and before returning, I want to check if there is a quick fix available.
When streaming directly through the built-in netflix app everything works fine, but when using screen mirroring, there is a very long latency (almost a second between moving the cursor on the Macbook and the projector). In addition, the connection breaks repeatedly during the streaming (feels like a buffering problem, sound and video would stop, similar to when youtube cannot load fast enough). Another issue is the app on my phone (iphone 10), which generally is a great idea, but it often crashes and it is tedious to connect (needs to reconnect to the projector after phone turns to sleep mode, which in the best case takes about 10 seconds, but unfortunately often crashes the whole app. So this is very annoying when e.g. just wanting to change the volume).
The most important issue, however, is is that the auto keystone correction would only correct vertical keystone, but not the horizontal. I can manually adjust it when switching auto mode off, but I payed $500 for this projector to a large part because I want the full auto keystone correction.
Before use, I installed the device update and it says it's running the latest version now.
Please let me know how we can solve these issues. I'd love to keep the projector, but if there is no quick solution I have to return it.
Many thanks in advance,
Jonas
Buy this product as Renewed and save $94.00 off the current New price.
Anker Nebula Capsule Max, Pint-Sized Wi-Fi Mini Projector, 200 ANSI Lumen Portable Projector, 8W Speaker, Movie Projector, 100 Inch Picture, 4-Hour Video Playtime, Outdoor Projector (Renewed)
$375.99
(44)
Works and looks like new and backed by the Amazon Renewed Guarantee
(44)
Works and looks like new and backed by the Amazon Renewed Guarantee
From the manufacturer
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A Brighter WorldMarvel as your movies shine bright at night. See the colors of your favorite films, shows, and more in vibrant detail with the 200 ANSI lumen bulb. |
Up to 100-Inch PictureTake the magic of the cinema wherever you go. Enjoy the epic scale of your favorite blockbusters with a HD image up to 100 inches big. |
Hear Every MomentThe built-in 8W speaker pumps out high-intensity audio all around your space for heightened cinematic immersion. |
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All From the AppControl Capsule Max right from your phone with the “Nebula Connect” app. Download it now from Google Play or the App Store. |
Universal CompatibilityConnect HDMI and USB devices to Capsule Max to project all your media on the big screen—you can even connect devices wirelessly using Airplay, Miracast, or Bluetooth. |
Say Goodbye to Eye StrainCapsule Max reduces the amount of direct light entering your eyes. So keep binge-watching your favorite shows without straining your eyes. |
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| Nebula Capsule Max | Nebula Capsule | Nebula Capsule II | Nebula Apollo | Nebula Mars II Pro | Nebula Solar | |
| Color Selection | Black | Black, Red | Black | Black | Black | White |
| Projection Technology | DLP | DLP | DLP | DLP | DLP | DLP |
| Brightness | 200 ANSI lm | 100 ANSI lm | 200 ANSI lm | 200 ANSI lm | 500 ANSI lm | 400 ANSI lm |
| Resolution | 1280x720 (16:9, HD) | 854x480 (16:9) | 1280x720 (16:9, HD) | 854x480 (16:9) | 1280x720 (16:9, HD) | 1920x1080(16:9, FHD) |
| Projection Size | 40-100 in | 40-100 in | 40-100 in | 40-100 in | 40-100 in | 40-120 in |
| Operating System | Android 8.1 | Android 7.1 | Android TV 9.0 | Android 7.1 | Android 7.1 | Android TV 9.0 |
| Speaker | 1×8W (270°) | 1×5W (360°) | 1×8W (270°) | 1×6W | 2×10W | 2x3W |
| Video Playtime | 4 hours | 4 hours | 2.5 hours | 4 hours | 3 hours | - |
| Connectivity | HDMI, USB, Bluetooth, Wi-Fi, and Screen Mirroring | HDMI, USB, Bluetooth, Wi-Fi, and Screen Mirroring | HDMI, USB, Bluetooth, Wi-Fi, and Chromecast | HDMI, USB, Bluetooth, Wi-Fi, and Screen Mirroring | HDMI, USB, Bluetooth, Wi-Fi, and Screen Mirroring | HDMI,USB,Bluetooth,Wi-Fi,Chromecast |
| Focus | Automatic (1 second) | Manual | Automatic (1 second) | Manual | Automatic | Automatic |
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Customer Questions & Answers
Customer reviews
Top reviews from the United States
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Reviewed in the United States on September 9, 2019
Verified Purchase
Reviewed in the United States on September 6, 2019
Verified Purchase
Reviewed in the United States on June 12, 2020
And keep in mind this is a projector not a TV so it should be in a dark place to have a good, bright, and clear picture.
And white wall or white projector screen is a must for bright picture.
Any way i took some photos as you see with 3 levels of the light and the last picture with no light.
Thanks & regards
Verified Purchase
Highly recommend
By Hamaniy on June 12, 2020
I like this projector so much and i highly recommend for the people who are looking for a small projectors.By Hamaniy on June 12, 2020
And keep in mind this is a projector not a TV so it should be in a dark place to have a good, bright, and clear picture.
And white wall or white projector screen is a must for bright picture.
Any way i took some photos as you see with 3 levels of the light and the last picture with no light.
Thanks & regards
Images in this review
Reviewed in the United States on October 21, 2019
Es verdad que el sistema es un poco extraño y el manejo con la aplicación del teléfono es defectuosa en algunas aplicaciones (Netflix), pero el enfoque automático es genial, las imágenes HD se ven increíbles en ambientes de poca luz. Este proyector no va a sustituir mi televisor 4K en mi casa, pero el mismo no me lo puedo llevar a todas partes.
También es útil si tienes que hacer presentaciones de tu trabajo o escuela (lo utilizo para impartir clases a mis alumnos de la Universidad).
Lo adquirí con el "kid" completo (funda y trípode) y créanme que esto a facilitado mucho su funcionamiento.
Espero que puedan venir nuevas actualizaciones y poder contar con "Google Play", lo recomiendo para los aficionados a las películas como yo.
Verified Purchase
La mejor compra que he hecho en años
By Vito on October 21, 2019
Compre éste proyector pico pensando en la posibilidad de poder llevar un televisor portátil fuera de casa, antes de decidirme por uno u otro investigue bastante hasta que estaba casi por comprar el Nebula Capsula 2, cuando sale a la venta este modelo mas económico y con mas capacidad de almacenamiento y algunas otras ventajas. Me arriesgue a pesar que habían algunas criticas que decían que sin wifi no trabajaba y para mi sorpresa que funciona perfectamente sin el mismo, ademas que puedes bajar contenido cuando estas conectado a el Internet de tu casa y reproducirlo cuando estés "offline" por lo que cumple con su cometido.By Vito on October 21, 2019
Es verdad que el sistema es un poco extraño y el manejo con la aplicación del teléfono es defectuosa en algunas aplicaciones (Netflix), pero el enfoque automático es genial, las imágenes HD se ven increíbles en ambientes de poca luz. Este proyector no va a sustituir mi televisor 4K en mi casa, pero el mismo no me lo puedo llevar a todas partes.
También es útil si tienes que hacer presentaciones de tu trabajo o escuela (lo utilizo para impartir clases a mis alumnos de la Universidad).
Lo adquirí con el "kid" completo (funda y trípode) y créanme que esto a facilitado mucho su funcionamiento.
Espero que puedan venir nuevas actualizaciones y poder contar con "Google Play", lo recomiendo para los aficionados a las películas como yo.
Images in this review
Reviewed in the United States on September 20, 2019
Top reviews from other countries
Kacper
Skip it, but capsule II instead
Reviewed in Canada on August 10, 2020Verified Purchase
Skip it, but capsule II instead
Reviewed in Canada on August 10, 2020
I purchased this two months ago and it's a great product I'll be keeping (because the return window is closed) but here are six things I would have like'd to know before buying and six things I had to buy to make it work.Reviewed in Canada on August 10, 2020
1. The capsule max comes with an ac-in charge port while the capsule II comes with a USB-c which is worth the 60$ alone.
2. You can screen cast your iphone but you can't stream any copyrighted contented on the projector. so No apple store movies/tv shows. You have to connect an apple tv to the HDMI for that. Not a big deal but this annoying once you think about it. Apple being anti consumer in this case.
3. The actual battery life is closer to like 1.5 hours while watching using a projector not in eco-mode unplugged. Not a total deal breaker but I still had to buy an external AC outlet battery to use it while camping. This goes back to point 1 where I wish the charger was USB-c so I wouldn't have had to spend an extra 200$ just to have proper functionality.
4. It's impossible to find a good carry case for it. There is an official case by anker but its strangely hard to find in Canada. This makes it difficult to take the Max anywhere, which really defeats the purpose honestly. I just used to original box for a bit, but now just swapped out the ravpower battery case I had so no to break it. I'll probably just buy the capsule II case and put the charger in a different case. So I'll have to carry two cases just to use the projector, which is a pain because I wish there was a case that fit both the charger and the max at the same time.
5. There are positives with this projector, if you want to just use it for netflix its good and simple. You just download netflix, login and there you go. You can even download netflix movies and take it on the go and use the projector without wifi. The main streaming apps available are amazon prime, youtube, and netflix. Kodi is also available but its slow and a pain to use with the app or remote.
6. If you want to use this projector for anything other then netflix, be prepared to lug around 3-4 different cases plus extra cases and batteries to get full use out of this projector. Oh, and don't forget the projector screen! if you don't have any access to a large flat screen area you'll have to make one, I used trees without branches, some rope, and a white bed sheet.
Here's the list of everything I bought to make my setup work.
1. https://www.amazon.ca/Upgraded-Portable-RAVPower-20000mAh-External/dp/B0829V9V7C/ref=pd_rhf_dp_p_img_3?_encoding=UTF8&psc=1&refRID=8E503QA48ABAYBMPDR2T
2. https://www.amazon.ca/Charger-RAVPower-Adapter-Foldable-Nintendo/dp/B086KXSK11/ref=pd_bxgy_img_2/141-9826019-7171730?_encoding=UTF8&pd_rd_i=B086KXSK11&pd_rd_r=5e0cfc6d-0e58-4526-bd56-ab3f5c35e70d&pd_rd_w=IH3z8&pd_rd_wg=22Gc3&pf_rd_p=651c6196-5161-4602-81e9-26b0f9bf89e1&pf_rd_r=RHCHAVTYR8K4VNFE60YR&psc=1&refRID=RHCHAVTYR8K4VNFE60YR
3. USB-a to USB-c cable
4. tripod
5. extended HDMI cable
6. switch mini-doc
Was it worth it? No not really. I wish I could return the max and get a capsule II instead. Then I wouldn't have needed to buy the first two products. Skip it, not worth it. The capsule II is better in every way with better functionality and more user friendly charging totally worth the extra 60$.
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Amazon Customer
really wanted to love it but not sure if it’s worth the $600 price tag
Reviewed in Canada on February 26, 2020Verified Purchase
H. Low
2 Stars because mine was defective!...
Reviewed in Canada on August 16, 2020Verified Purchase
Shea wines
Awesome piece of kit.
Reviewed in Australia on March 3, 2020Verified Purchase
Joe M
l look forward to the next generation of projectors from Anker
Reviewed in Canada on August 1, 2020Verified Purchase
l look forward to the next generation of projectors from Anker
Reviewed in Canada on August 1, 2020
I really like the Nebula Capsule Max mini and what it could do for its size. The brightness (200 Ansi lumans), colors, sound quality of it's 8 watt speaker and battery life is amazing, there's nothing wrong to say about this product. I use the capsule Max for Netflix, Amozon Video and Utube primarily and have also been able to watch using Cromecast. Android operating system seems stable. I've purchased several Mini projectors in the past but this one is tops for me considering it's size and Portability.
Reviewed in Canada on August 1, 2020
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