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Apple Pro Training Series: OS X Support Essentials 10.9: Supporting and Troubleshooting OS X Mavericks 1st Edition

4.4 out of 5 stars 24 customer reviews
ISBN-13: 978-0321963550
ISBN-10: 0321963555
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Frequently Bought Together

  • Apple Pro Training Series: OS X Support Essentials 10.9: Supporting and Troubleshooting OS X Mavericks
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  • Apple Pro Training Series: OS X Server Essentials 10.9: Using and Supporting OS X Server on Mavericks
  • +
  • Apple Pro Training Series: OS X Support Essentials 10.10: Supporting and Troubleshooting OS X Yosemite
Total price: $190.13
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Product Details

  • Series: Apple Pro Training
  • Paperback: 936 pages
  • Publisher: Peachpit Press; 1 edition (January 9, 2014)
  • Language: English
  • ISBN-10: 0321963555
  • ISBN-13: 978-0321963550
  • Product Dimensions: 7.4 x 2.1 x 9.1 inches
  • Shipping Weight: 3.4 pounds (View shipping rates and policies)
  • Average Customer Review: 4.4 out of 5 stars  See all reviews (24 customer reviews)
  • Amazon Best Sellers Rank: #753,850 in Books (See Top 100 in Books)

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Customer Reviews

Top Customer Reviews

Format: Paperback Verified Purchase
After studying for a dozen or so Windows/PC certs and fighting to find the answers by reading several different books I have to say that this book for the newest release of OS X is hands down the most clearly written book showing most of every piece you need to support the average end user if you're handling tech support for Mavericks.
Just by going through this very large book one time you should be able to pass the exam with zero effort. Never thought I'd be saying this but I'm officially switching to support Mac's because of the simplicity of the OS and this book is only driving my desire to make that switch. Kudos to the author!
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Format: Paperback Verified Purchase
Looking for more than just a basic set of point and click instructions, then check out this textbook. It's a big book over 900 pages, packed with concise information and tips. The topics are clearly defined. There is also an excellent index for those times you need to quickly look something up. Unlike one reviewer who had an issue with the binding - mine has no issues.

This guide takes you deep into the Mavericks operating system. As the book jacket indicates, "this is both a self-paced learning tool and the official curriculum of the Apple Training and Certification Program."

There are in-depth, step-by-step instructions:
*installing and configuring Mavericks from various scenarios,
as well as re-installing
*setting up, configuring, and managing user accounts
*file system management: dealing with encryption, permissions, sharing,
troubleshooting
*data management: hidden items, system resources, metadata, spotlight, archives,
*time machine: explanations and instructions, tips and troubleshooting
*applications: installation, management and troubleshooting
*network configuration essentials and troubleshooting
*network services: host sharing and personal firewall and more
*system management: peripherals, drivers, print and scan, and troubleshooting

More than just a how-to book of focused lessons, there are explanations of underlying technologies, troubleshooting techniques,system administration, user tips and pointers.
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Format: Kindle Edition Verified Purchase
I got this book to prepare for the OS X Support Essentials 10.9 exam. I think it is the text upon which the exam is based. I got the Kindle version for its search ability, which proved a good idea. It would be really hard to pass the exam without this reference.
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Format: Paperback
I should have bought the earlier editions of this book years ago!

This contains the essential knowledge you need to help keep your make operating and to recover when it fails to operate. The Apple Care on my computer is long since expired and I can put the information in this book to use preventing trips to the Apple Store or having to pay for maintenance tasks.
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Format: Paperback Verified Purchase
Let me start off by saying the content of this book is fantastic. The publisher on the other hand should look at employing the lay flat design. The book's binding is VERY brittle and the glue will crack, leaving pages on the verge of falling out. For a book that is so large, it is very difficult not to crease the binding and have this issue.
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Format: Kindle Edition Verified Purchase
Great read. Especially the last chapter with the deep dive on boot process, login process and troubleshooting.
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Format: Paperback Verified Purchase
I bought this book because my job had asked that I get Mac certified. As I studied the book on my own I was able to gain a better understanding of OS X easily. Then three weeks later my job sent me to a mac training and the instructor used this very same books. It's excellent material and well written. If you are seriously considering getting certified I highly recommend this.
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Format: Paperback Verified Purchase
Good book. It can be dry at times, but it helped me pass my exam! I had to go through the book about twice and I was confident in the exam materials.
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