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The Apple Way 1st Edition
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Reveals the master plan behind Apple’s revolutionary business model
“We don’t underestimate people....Rather than making a far inferior product for a hundred dollars less, we gave the people the product that they want and that will serve them for years, even though it’s a little pricier. People are smart; they figure these things out.” --Steve Jobs
The Apple Way divulges the secrets and management principles that keep Apple far ahead of the curve. Find out how to implement these and other winning strategies in your organization to trigger a technological and stylistic revolution of your own:
- Make the customer and the product king
- Balance manufacturing with delivery logistics
- Motivate and inspire people outside the company to do your marketing and public relations
- Invent new distribution channels
- Decide on your company image and stick to your guns
- Leapfrog the competition
- Learn from both successes and missteps
- ISBN-100072262338
- ISBN-13978-0072262339
- Edition1st
- PublisherMcGraw-Hill
- Publication dateDecember 19, 2005
- LanguageEnglish
- Dimensions6.2 x 0.91 x 9.1 inches
- Print length224 pages
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From the Back Cover
With more than 10 million iPods sold to date, an unprecedented 250 percent stock value increase in just one year, and a net income increase of 530 percent, Apple has skyrocketed to dizzying heights of success. But the ride has not always been smooth, and the company’s legendary cofounder, Steve Jobs, has seen it all. From its early unveiling of the unreliable, clunky $9,995 “Lisa” computer in 1983, to its recent staggeringly successful breakthrough product, the iPod, this company has not only reinvented itself many times over, but it also has revolutionized the entire computer industry. What are its secrets? Find out in The Apple Way.
In today’s fast-moving technology world, Apple has learned--often through hard-won wisdom--that you can’t do it by yourself, no matter how smart you are. Markets move quickly, technologies grow complex, and too many intelligent people invest too much time and money in innovation. The Apple Way reveals the secrets and management principles that keep Apple ahead of the curve--including innovative product development, cutting-edge marketing strategies, sleek design and packaging, and a high-performance corporate culture. You’ll discover how Apple combines consistency with continuity and follow-through, and balances vision with practicality.
Follow Apple’s example and learn how to:
- Make the customer king
- Make the product king
- Break the marketing mold
- Build the learning organization
Although Apple is a technology company, this is not a story for computer buffs, but rather a book for managers who want to learn valuable lessons from both Apple’s mistakes and triumphs--all of which have led to its continuing evolution and ultimate meteoric rise to success. Because, for Steve Jobs and the visionaries at Apple, finding the future isn’t enough--you also have to deliver it.
“We don’t underestimate people....Rather than making a far inferior product for a hundred dollars less, we gave the people the product that they want and that will serve them for years, even though it’s a little pricier. People are smart; they figure these things out.” --Steve Jobs
Reveals the master plan behind Apple’s revolutionary business model
The Apple Way divulges the secrets and management principles that keep Apple far ahead of the curve. Find out how to implement these and other winning strategies in your organization to trigger a technological and stylistic revolution of your own:
- Make the customer and the product king
- Balance manufacturing with delivery logistics
- Motivate and inspire people outside the company to do your marketing and public relations
- Invent new distribution channels
- Decide on your company image and stick to your guns
- Leapfrog the competition
- Learn from both successes and missteps
About the Author
Jeffrey L. Cruikshank is the author or coauthor of numerous books for practicing managers, including The Intellectual Venture Capitalist: John H. McArthur and the Work of the Harvard Business School (Harvard Business School Press). He also played a key role in developing several McGraw-Hill titles, including The Leadership Secrets of Colin Powell and The Essential Vince Lombardi.
Product details
- Publisher : McGraw-Hill; 1st edition (December 19, 2005)
- Language : English
- Hardcover : 224 pages
- ISBN-10 : 0072262338
- ISBN-13 : 978-0072262339
- Item Weight : 1.11 pounds
- Dimensions : 6.2 x 0.91 x 9.1 inches
- Best Sellers Rank: #737,006 in Books (See Top 100 in Books)
- #485 in Business Management (Books)
- #1,220 in Company Business Profiles (Books)
- Customer Reviews:
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About the author

I'm the author or co-author of numerous books of interest to managers. These include histories of the Harvard Business School, New England Electric, Cummins Engine Company, The Weather Channel, and Perdue Farms; a book on corporations and architecture for Herman Miller, Inc.; a history of the U.S. Merchant Marine Academy; the definitive guide to art in public places (Going Public); and books on numerous other subjects, ranging from logistics in the Gulf War (Moving Mountains) to entrepreneurship (Low Risk, High Reward) to the inner workings of the commercial real estate industry (The Real Estate Game, and Creating and Growing Real Estate Wealth).
In 2005, I published my first murder mystery (Murder at the B-School). Another is in the works. (Thanks for your patience.)
I'm about to publish my first biography--The Man Who Sold America--which focuses on the life and times of Albert D. Lasker (HBR Press, summer of 2010). I think it's an amazing story, of interest to a wide range of people: advertising and PR executives, baseball buffs, students of American political history, people with an interest in bipolar illness, and anyone who likes a good yarn.
I'm a graduate of Amherst College and the Program for Management Development at the Harvard Business School. I worked as a consultant to a number of companies and schools in the Boston area in the 1970s and 1980s. In 1980, I became the editor of the Harvard Business School Bulletin, beginning a relationship with that school that has continued since then, and has led to many other engagements in the worlds of education and business.
In 1989, I co-founded Kohn Cruikshank, Inc., a Boston-based consulting firm that served corporate and institutional clients until September of 2001, when we moved to Milton, Massachusetts and became The Cruikshank Company, Inc. I've worked on capital campaigns and development-related work for Harvard Law School (two campaigns), MIT (two campaigns), the University of California at Berkeley, the Boston Athenaeum, Harvard's Graduate School of Arts and Sciences, the University of Massachusetts, Fenway Community Health, North Shore Medical Center, the Shackleton School, Milton Academy, Phillips Andover Academy, the Peddie School, Boston University, and many other institutions.
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We all know Apple as one extremely managed, great quality product company, visionary leadership. But this book takes you to the journey where you see that Apple wasn't always like that. It has done blinders, management mishaps, extremely crazy decisions to come to an end of almost collapse.
This book also depicts the culture of Apple. It is very easy to see what remains consistent with Apple's DNA -- ability to innovate, social aspects of marketing, fanatical brand advocates is very much part of their culture. You cannot miss to read that Apple has been a passion, they did not know till very late how to make money. If you think, they often screw up on the "pricing part", that's there DNA too.
All in all a great book. There are many firms out there which believes that innovation is in their DNA, and that will be sure receipe. This book can inspire them with confidence, perseverance, and learn-by-doing.
There were no 12 lessons, just a lot of stories about apple and it's history. As I Swede, I have heard that writers in the US get paid by how many words/pages they write, and I must say that from reading this book I am deeply unsatisfied.
The twelve lessons became hundreds, since every chapter ended with a lot of good tips and ideas. Un-structured and gave me very little as a reader.
I am really sorry, but I just cant give anything above one star, as I love reading management literature. Sorry, but this book will only give you few lessons with allot of reading. Don't buy it - it's a waste of money and time.
- Mariusz Skonieczny, author of Why Are We So Clueless about the Stock Market? Learn how to invest your money, how to pick stocks, and how to make money in the stock market
I liked the book for its simplicity and storytelling style. You dont need to have an MBA to understand it - simple lessons explained well with supporting evidence.









