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Showing 1-10 of 293 reviews(Verified Purchases). See all 324 reviews
on May 25, 2016
This review is about the product received: AppleCare, purchased through Amazon, from a 3rd party seller, used on a new Macbook Pro 2015 (purchased in 2016).
I'll answer the main questions: "what does the product look like?" and "does it work as expected?" Assuming you wanted to purchase AppleCare (I'm not saying whether or not every user needs to purchase it), this is a reputable method to purchase it. You can purchase this product from Apple, on Amazon, and at some authorized Apple Resellers. As far as I've found, the prices are locked in the Apple Resellers and from Apple, but on Amazon the price can be lower (which is a win for the consumer).

Item arrived in a bubble mailer, undamaged. Item was shrink wrapped and presumably unopened. Inside was a booklet explaining AppleCare and a small card with the "Registration Number" printed on it. (You'll need this part)

To register, click the "apple" at the top left of your mac, go to "about this mac", go to "service", and then there is an option regarding AppleCare (at the time of this review it said, "Tell me more about the AppleCare protection plan". From there, you'll sign in, then click through to register an AppleCare on a device, then enter in the Registration Number, the Serial Number of your laptop (go to the "apple" again, "about this mac") and your other details. Note: On the product I received, there was a serial number printed on the box. That number isn't valid. You enter the Serial Number of your laptop (see directions above). (If you don't, you'll end up on the phone with Apple for 30min trying to figure it out). Check to receive electronic confirmation and you'll get an email confirming that. Mine said:

"Thank you for registering your AppleCare Protection Plan.

Serial Number (your serial number)
Agreement Number (your agreement number)
You should receive your Proof of Coverage within 10 business days via postal mail.

Some reviewers had mentioned receiving "old" versions or Canadian versions of AppleCare. I recommend you pick from a reputable vendor, preferably one Fulfilled by Amazon (with free return shipping if the seller was in error) in case you get a defective product & have to mail it back for a refund.

Easy as. Whole registration process should take you less than 5min. Enjoy
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on May 31, 2014
I rarely purchase extended warranties. Apple's products are very well made and you don't often need warranty service. But hard drives go bad. RAM goes bad. Screens go bad. Stuff happens. Just replacing any one of those, especially now that most of those components are no longer "User Replaceable" is so expensive that the coverage from AppleCare would pay for itself with one component failure.

PLUS, if you need some sort of tech support, you have it for three years now instead of 90 days. You may not need tech support. You might be pretty computer savvy. But every year Apple updates their operating system. Things don't always go smoothly and you may need Apple's tech support to help you iron out a kink. If you are on your second or third year with your computer and you have an issue during an upgrade, you won't have the help you may need without AppleCare.

PLUS...AppleCare is fully transferable. It's linked to the computer's serial number, not the owner's name. If you're like me and decide to sell your 1 or 2 year old computer to buy the newest, latest, and greatest, it is so much easier to sell if the buyer knows that they will get a year or two of warranty and tech support for it.

Buying it here on Amazon at a price much discounted than buying it from Apple, makes it pretty much a no brainer.
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on May 15, 2015
Item as described. The registered code number inside the box is valid for MacBook Pro (Retina, 13-inch, Early 2015). I am glad I purchased this extended protection plan because usually after manufacture warranty expired it can cost a lot of money to get it fix if something wrong to the MacBook Pro. I would recommend this to everyone.
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on December 29, 2013
This is insurance - and hopefully you don't have to use it. However, there are a lot of issues that have been reported with the new retina MBP models (13 and 15) including creaking chassis, screens that have a great deal of yellow tint or uneven back-lighting and there is still some image retention issues. Some of these symptoms are non-existent for some, and for others, they have gone through 5-6 units before finding one that meets their personal requirements. The issue is that these issues can creep up well after your 1 year warranty expires and the most recent retina MBPs are no longer user friendly to replace parts (e.g. RAM soldered to motherboard).

Apple repairs are VERY expensive if you are not covered - so AppleCare is a no brainer for your expensive rMBP. It is expensive, but this vendor had it much cheaper than Apple and the registration worked fine for me - no issues and all legitimate. Ultimately it is up to you if you want to spend the $$ for the insurance, and in most cases I don't get extended warranties - but for my new 15'' retinal MBP - I like the comfort of knowing I am protected for 3 years with Apple's excellent customer service.
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on May 15, 2014
Have a 15" macbook pro retina. THis is for the physical apple care box with the code inside, and not for an instant code via email. Either way if you have prime it is not a big deal. If you have a retina macbook pro you need to get apple care considering a simple repair can cost you upwards of $600.

My prior macbook I did not get apple care because I could replace most of the parts myself, with these retina macbooks you really want to get the applecare just in case.

Edit 6/7/16:

I got my MacbookPro 15.4" retina repaired for a track pad and screen issue. The total repair cost would have been $1,100. I am extremely happy I bought the apple care.
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on November 1, 2014
The Apple Care Protection Plan offered by Amazon is the same as it is from the Apple Store -- only cheaper. In the past I'd bought the AppleCare Protection Plan from Amazon and installed it at home without a hitch. However, this time I had a problem, and had to take it to the Apple Store for help. I printed out my Amazon Invoice and brought it with me, and the tech installed it for me with no problem. I suspect that there are probably bootleg copies of the plan floating around, and Apple may be extra-sensitive about installations. However, since I had proof of purchase from an authorized reseller (Amazon), they were happy to install it (if you live too far from a Apple store, they likely would talk you through it on the phone as long as you have POP. And many people purchase from Amazon and install at home with no problem -- this is not a universal issue.)
Remember to save all your paperwork, and purchase and install AppleCare before the first year is up. Apple used to be more flexible -- you could walk in with an 18-mo old Mac with a major problem, and they'd sell you AppleCare and cover it -- but not anymore. And Apple isn't what it used to be -- major hardware problems crop up in the first two years with far more frequency than they used to (after failing on four attempts to repair my MacBook Pro, Apple actually had to replace it)-- so AppleCare should be considered the cost of doing business, and not an "extra".
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on November 25, 2014
I ordered the protection with just days to go before the first year was up. But the Prime delivery was on time and I registered without incident. Here's a few things that someone else may want to know.

1. The protection covers the 13" MacBook Pro Retina model. The fact that it covers Retina is not made clear in the product description.

2. When I received the Amazon purchase confirmation email it said "Your protection plan service agreement will be sent via a separate e-mail by your seller." The protection I purchased was sold by Amazon so it wasn't clear what the "seller" reference meant. But worse, it made it sound like I would receive the agreement or at least the registration number in an email. I received no such email. I did receive a physical box on the day promised and that had the registration ID. Now having completed the entire process I think it means that when you get the registration information delivered and then register you can get the confirmation in an email which is what happened. See next item.

3. By going to the Apple web address that came in the boxed instructions I was able to navigate to the Apple page where I entered my registration id and the serial number of my MacBook. No problems encountered. The completion message said I would be sent a Protection Plan Certificate by regular mail or email--the choice was mine. I chose email and the certificate arrived within about 10 minutes.

It was a bit nerve racking for me because I let it go until the last minute. If there was a glitch that would have been a problem. There were no glitches in the end and I am a happy camper.
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on January 2, 2016
Always a good idea for expensive purchases, especially ones with something as fragile as a LCD displays. This laptop is going to be used by a college student. It WILL be abused.

I do think it is over-priced, which is why it loses a star. BUT, Apple has USUALLY been really good about any insurance needs that have come up.

On the downside, getting any help from Apple if you don't have AppleCare is horrible. I had a wi-fi radio problem with my iPhone after a software update. This really should have been taken care of by Apple since it was definitely a manufacturing problem - one that had plenty of coverage on the Internet by others with the same problem, so I definitely wasn't making it up - and they refused to help at all, so I had to use a phone for two years that had no wi-fi, since the software update overwrote the firmware so I couldn't go back to a previous version of iOS.
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on June 19, 2017
Who doesn't love AppleCare! AppleCare is Apple's warranty program that covers a variety of problems if you Apple decided to die/crap out on you... thus being a "bad apple".

All you do is register the warranty through the card enclosed and your product will be covered during the duration of your plan. I have used mine many times after dropping my computer, spilling water on it, etc. Strongly recommend getting a plan though AppleCare instead of Best Buy.
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on April 20, 2015
I was sure I wanted AppleCare for my new Macbook Pro retina 13, but I wasn't sure this cheaper way of getting it would work - it did, no problems at all, so 5 stars for that. My 2008 Mac Mini can't use the latest OS, but my Macbook Air 11 worked flawlessly until I sold it. I would expect Apple to offer a standard 3 year warranty on their expensive computers, but the don't and a few Macs have had major problems so it's better to have the security of extended warranty.
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