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AppleCare Protection Plan for Mac Pro (OLD VERSION)

2.5 out of 5 stars 3 customer reviews

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  • Direct access to Apple experts
  • Global repair coverage
  • Onsite repair for Mac desktop computers: Request that a technician come to your work site
  • Mail-in repair for Mac notebook computers: Mail in your Mac using a prepaid shipping box provided by Apple
  • Carry-in repair: Take your Mac to an Apple Retail Store or other Apple Authorized Service Provider
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Product Description

Product Description

Because Apple makes the hardware, the operating system, and many applications, the Mac is a truly integrated system. And only the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call. Extend the complimentary hardware service and technical support on your Mac to three years from the original Mac purchase date. Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change. See terms at www.apple.com/legal/applecare/appgeos.html for full details.

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Because Apple makes the hardware, the operating system, and many applications, the Mac is a truly integrated system. And only the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call. Extend the complimentary service and support on your Mac to three years from the original Mac purchase date with the AppleCare Protection Plan. You get direct telephone access to Apple experts for technical questions, and you get global repair coverage--including both parts and labor--for your Mac and select Apple peripherals.

This version of AppleCare covers purchases of the Apple Mac Pro desktop computer.

AppleCare Protection Plan for Mac Pro timeline

 

AppleCare Protection Plan for Mac Pro Apple Mac Pro
One stop for technical support
  • Direct access to Apple experts
  • Global repair coverage (may be subject to certain restrictions)
  • Onsite repair for Mac desktop computers: Request that a technician come to your work site (availability depends on the location of the Apple Authorized Service Provider; Apple may also request that the customer replace components with readily installable parts)
  • Carry-in repair: Take your Mac to an Apple Retail Store or other Apple Authorized Service Provider
Apple hardware coverage
  • Your Mac computer
  • Included accessories such as the power adapter
  • Apple memory (RAM)
  • AirPort Express Base Station, AirPort Extreme Base Station, or Time Capsule (must be purchased up to two years before your Mac purchase or during the term of your AppleCare Protection Plan coverage)
  • Apple display purchased with your Mac
Software support included
  • Using Mac OS X*
  • Quick how-to questions about iLife and iWork
  • Connecting to printers and AirPort networks

** For Mac computers preconfigured with Mac OS X Server, the AppleCare Protection Plan covers server administration and network management issues using the graphical user interface of Mac OS X Server. For advanced server operation and integration issues, purchase Mac OS X Server Software Support.


Product Information

Technical Details

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Brand Name Apple
Item model number MC244LL/B
Item Weight 2.4 ounces
Product Dimensions 5.3 x 0.5 x 5.3 inches
Item Dimensions L x W x H 5.3 x 0.5 x 5.3 inches

Additional Information

ASIN B002VWJYU2
Customer Reviews
2.5 out of 5 stars 3 customer reviews

2.5 out of 5 stars
Best Sellers Rank #66 in Computers & Accessories > Warranties & Services
#274 in Electronics > Service & Replacement Plans
Shipping Weight 2.4 ounces
Domestic Shipping Currently, item can be shipped only within the U.S. and to APO/FPO addresses. For APO/FPO shipments, please check with the manufacturer regarding warranty and support issues.
International Shipping This item is not eligible for international shipping. Learn More
Date First Available October 29, 2009

Warranty & Support

Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
Product Warranty: For warranty information about this product, please click here

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Top Customer Reviews

By George J. Nozicka on September 3, 2010
Verified Purchase
You may want to exercise caution in ordering this product. I ordered the AppleCare Protection Plan for the Mac Pro. What I was sent had the correct Amazon item label but under the shrink wrap, was visible the label "MacBook Pro". I contacted Apple to see if this could indeed be used for the Mac Pro and they told me no and advised me to return the item to Amazon. I didn't want to get another version of the same erroneous package, so I opted for a refund rather than a replacement.

If you order this item, make sure that what you receive is what you ordered by checking the Apple bar code labels on the bottom of the box. If they don't agree, don't open the shrink wrap.
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Verified Purchase
Just like the other review. This product is NOT for the Mac Book Pro Laptops. I purchased this and Apple would not register and verified that this was not for the Macbook Pro even though the label says. You need to buy the Macbook 13" or Macbook 15"Applecare which covers either the Macbook or Macbook Pro laptops. Very confusing.
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Works for the Mac Pro desktop, not the MAC BOOK laptops. It's not Amazon's fault as it's labeled correctly.
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