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4-Year Home Security Protection Planfrom SquareTrade
- Coverage for product breakdowns and malfunctions
- 24/7 customer support
- Free shipping on all repairs with no deductibles or hidden fees
- Fully transferable with gifts. Cancel anytime, full refund in the first 30 days
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Arlo Pro by NETGEAR Security System with Siren - 2 Rechargeable Wire-Free HD Cameras with Audio, Indoor/Outdoor, Night Vision (VMS4230), Works with Alexa
- Enter your model number to make sure this fits.
- Works with Alexa for voice control (Alexa device sold separately).
- 100% Wire-free - Free of power cords and wiring hassles
- Weather-resistant - Arlo Pro cameras are Weather-resistant so you can place them anywhere-indoors and out
- Rechargeable Batteries - Arlo Pro cameras include rechargeable batteries that support fast charging.Focus range (ST)
- Fixed focus (2 ft to infinity)
- 2-Way Audio - Built-in mic and speaker enable push-to-talk capability, so you can listen in and talk back
- 7 Days of Free Cloud Recordings - Arlo Pro comes with rolling 7-day cloud recordings. Live stream or view recorded video and audio for up to 7 days
Buy this product as Certified Refurbished and save $36.99.
Works and looks like new and backed by a warranty
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From the manufacturer
Free and Secure Cloud Storage
The free Arlo Basic subscription plan lets you add up to 5 Arlo cameras and gives you access to recordings from the past 7 days.
Arlo Pro System - 2 HD Security Camera
Every Angle Covered
Arlo Pro wire-free security cameras let you watch over what you love from every angle, indoors and out, day and night. Arlo Pro includes rechargeable batteries, motion and sound-activated alerts, 2-way audio, a 100+ decibel siren, and 7 days of free cloud HD video recordings. Arlo covers every angle to help keep you safe and protected.
- 100% Wire-Free - Free of power cords.
- Weatherproof - Place indoors or out.
- HD Video - Enjoy sharp, detailed video.
- Rechargeable - Long lasting batteries.
- Quick Charging - Get fast battery charging.
- 2-way Audio - Listen in or talk back.
- Smart Siren - 100+ decibel siren.
- Wide-Angle - 130-degree angle lens.
- Live Streaming - Watch live or recorded.
- Night Vision - See even in the dark.
- Local Backup - Use USB storage for backup.
- Smart Home - Works with IFTTT, SmartThings, etc.
Smart Features for a Worry-Free World
Stay completely free of cords and wiring hassles with Arlo Pro Wire-Free HD Security Cameras.
Arlo Pro Wire-Free HD Security Cameras are IP65-certified weatherproof and not afraid to brave the snow, rain, or heat.
Free Cloud Storage
Don't pay for cloud storage. Keep rolling 7 days of motion- and sound-triggered recordings for free with Arlo.
View live and record videos anytime of the day from anywhere.
Long lasting rechargeable batteries takes the costs out of uninterrupted security.
Stop crime before it happens with 100+ decibel siren that can be controlled remotely, or when motion or sound is detected.
Listen in and talk back through the built-in speaker and mic straight from your smartphone.
Secure your recordings with an USB drive local backup storage option.
- High-speed Internet connection– minimum 1 Mbps upstream recommended.
- Available port on your router.
- Arlo Pro compatible power adapter and cable (included).
What's in the Box?
- (2) Wire-free HD camera with audio.
- (2) Rechargeable battery.
- (1) Camera power adapter.
- (1) Camera power cable.
- (1) Base station with a built in siren.
- (1) Ethernet cable.
- (2) Wall mount.
- (1) Wall mount screw set.
- (1) Quick start guide.
- (1) Window Decal.
|Arlo Outdoor Security Mount||Arlo Table & Ceiling Mount||Arlo Skins (Multicolored)||Arlo Magnetic Wall Mount||Arlo Pro Skins||Arlo Pro Rechargeable Battery|
|Type of Accessory||Mount||Mount||Skin||Mount||Skin||Rechargeable Batttery|
|Description||360 degree swivel, 90-degree tilt||Magnetic table, wall, ceiling mount||Weatherproof, UV-resistant||Magnetic||Weatherproof, UV-resistant, Glare protection||2440mAh|
|Compatible with||Arlo, Arlo Pro||Arlo, Arlo Pro||Arlo||Arlo, Arlo Pro||Arlo Pro||Arlo Pro|
|Color||White||White||Green, Camo, Black||-||Black||-|
|Other Color Options||Black||-||Brown, Grey, Pink, Blue, Yellow||-||-||-|
Compare with similar items
Arlo Pro is a 100% wire-free indoor/outdoor security camera with rechargeable batteries and audio and can be added to any Arlo base station system. Arlo Pro includes rechargeable batteries, motion and sound-activated alerts, 2-way audio, a 100+ decibel siren, and 7 days of free cloud HD video recordings. Arlo covers every angle to help keep you safe and protected.Note: Place the camera within the WiFi's range for the device to work effectively.
Manufacturer Contact Information
For any technical issues contact manufacture customer service at 1-888-638-4327
Legal DisclaimerThis product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Top customer reviews
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** Ease of Use **
Nest: 9.0/10. Works out of the box, recent app update lets you scroll through video feed in time-lapse fashion. It's like the Apple-version of camera systems, even your grandparents can set it up and use it.
Samsung: 7.5/10. If Nest is the Apple version, Samsung is the Android. It's a little bit better of a camera, but it's not as easy to setup and the app requires multiple logins to access the video feed, and doesn't have single Touch ID access like Nest or Arlo. So even though my phone saves the first password, I always have to manually type another password to view the feed. Otherwise the app is straightforward, and setup is about average on the easy scale.
Arlo Pro: 9.0/10. Like the Nest, this works out of the box and your grandparents could set it up. The app is self-explanatory and easy to navigate. A small hiccup in that a recent app update seemed to wipe camera settings, but afterward everything else has been fine.
** Cloud Recording **
Nest: 2/10. $100 per year for 1 camera for 7 days of stored video; each add'l camera is $50/year. (4 cameras = $250/year for cloud). Because Nest cams run 24/7, they will constantly use your home's internet connection bandwidth; the more cameras you have, the more of your bandwidth they chew up. From personal experience I will say the cost doesn't sound so bad at first, but after 3 years of paying it I'm realizing using Nest cameras has become a multiple thousand dollar system for us. We are stuck paying for this as long as we want to keep using the Nest cams. Great marketing by them, but terrible long-term option for surveillance system. I wish I would have considered long-term costs before I bought Nest cameras.
Samsung: 0/10. No cloud option; SD card stores video locally, app on phone allows you to view feed in real time. If you don't need a camera for anything other than real-time viewing, can't go wrong with the Samsung. But it's not a cloud cam, if you need cloud storage/access look elsewhere.
Arlo Pro: 9/10. Free cloud storage of video clips for 7 days for up to 5 cameras; $100/year for up to 10 cameras and 30 days; $150/year for up to 15 cameras and 60 day of clip storage. For comparison, Arlo Pro lets you have 10 cameras and offers 30 days of storage for what Nest charges for 1 camera and 7 days.
** Video Quality **
Nest: 8.5/10, very good, but if you zoom in it gets exponentially poor. Night vision also good.
Samsung: 9.0/10, ever so slightly better than Nest. In my experience, Samsung's zoom is crisper and its night vision is superior than Nest.
Arlo Pro: 6.0/10, acceptable daytime color feed, but overall Arlo Pro is poorer than the others (Note: this might be due to farther distance from router). Night vision is on par with Nest, but if you buy the Arlo Pro skins (sold separately), they actually reflect off the IR in the corners of the screen and wash out the image. So don't use the skins.
** Audio Quality **
Nest: 6.0/10. The Nest cam's audio is the most frustrating feature of this camera for me. It's two-way, but only one-way at a time (like a walkie talkie). If you use it to monitor & talk to a baby or pet, the lag is considerable and you cannot hear yourself on the other end. My wife & I tested this, she stayed home I left and tried talking to the dogs through the app. My voice came through choppy & was not clear. Some of what I said wasn't sent at all. When listening through the app, audio is quieter even on highest setting. This is the Nest cam's weakest feature, and frankly, it doesn't work well at all.
Samsung: 9.0/10. Fantastic audio quality, and it's true two-way so both sides can speak and hear each other at the same time (like a cell phone). When you speak you can hear yourself speaking on the other end on your smartphone while watching the feed. Nest does not do this. Samsung Smartcam can also double as a baby monitor by playing lullaby music and a few other songs. Bonus.
Arlo Pro: 9.0/10. Excellent audio quality, clips stored to cloud playback with crisp audio. The camera overlooking my driveway clearly transmits the crisp snaps of dried twigs being crushed as cars goes down my driveway.
Nest: 7.0/10. Inside my house, connections are mostly good. Cameras at far edges of my house drop signal constantly. I know because I get notifications daily when a Nestcam drops offline. I used to have a Nest cam in my detached garage but I had to bring it back in the house as it was dropping signal multiple times per day.
Samsung: 8.0/10. Does not constantly record to cloud, so only "pulls" video when you call it via the app. But it has worked every time I've called on it, connects fast, doesn't drop video for me, and is currently located farther from my router than my Nest cams.
Arlo Pro: 9.5/10. The Arlo Pro has far better range than either Nest or Samsung. I actually moved my cameras around to use Arlo Pros to replace the Nest cameras on the far edges of my house and also have the Arlo Pro cameras also outside at the far reaches of my property. Video signal drops a bit when you go 100+ feet away, but it still works. The cameras are always available when I try to connect real time. And in this winter's 30 degree weather, my Arlo Pro cameras had no problems recording clips while my outdoor Nest cam fell offline several times.
** Ease of Installation **
Nest: 8.5/10. Comes with mounting plate which can be screwed into wall or ledge. Camera can rotate in mount for sideways mounting. Must be near power source.
Samsung: 8.0/10. Wall mount easily screws onto back of camera, only has one cable (power) but it is not as nice as the Nest cam's clean USB cable.
Arlo Pro: 9.0/10. Comes with a magnetic ball mount which can be screw-mounted onto any surface. Camera itself has a magnetic backing; traditional camera screw mount is on very back of camera, (different from regular Arlo with screw mount on bottom).
Arlo Pro-specific Frustrations: Camera settings I set from web portal were erased when I updated the app on my phone. I waited a day to do the app update on my smartphone, and for that day until I did the update, my cameras stopped recording clips. I don't understand why the phone app seems to override settings from account/web interface, and I don't understand why the cameras stopped working until I did an app update on my phone. Recording sometimes takes too long to start (i.e. 2-3 seconds after motion first detected), which means I get a lot of clips where I see the tail end of something moving across the screen. I have the cameras perpendicular to the area they are monitoring so objects go across the screen, if you use them head-on the motion sensing is poor.
For me, the positives easily outweigh the negatives: Ease of use, everything working out of the box, and the wireless capability is a combination of features the other systems don't have. Each system has it's place for use, and all of them do work. They just each excel at different things.
If you're still on the fence, the one thing I'd circle back to are Nest cam's long term costs for cloud storage. It essentially adds to the cost of the system for as long as you plan to use it.
UPDATE: Less than a month into ownership, some of the shine has come off the Netgear Arlo Pro. I am having problems with clips not being recorded to the cloud when the cameras detect motion. I'll get notifications there was motion, but the cameras do not record clips. I'll get about one clip recorded for every 10-15 notifications of motion detection. For a security system this isn't really acceptable considering you cannot go back and review feed with Arlo. If they don't save the clip to the cloud, the camera is useless. I've been working with tech support on this (which is fair to poor - 2+ days response time and very general responses) and the last response indicated there is an issue with the iOs app and they are working on an update. But I have these issues on my Android as well, and when I log in via PC I cannot see clips either. Also the clips quality are sub par - I get green blotches across the screen , images will freeze frame for the duration of the clip, etc. None of these issues started until after a week or two after deployment, the cameras worked well out of the box but began to show warts soon after.
Update 2 (2/3/17): Some of the issues from my last update have improved, but I'm still not getting every motion trigger recorded to the cloud. I'm knocking it down another star because now I am unable to connect to two of my cameras at all. They record clips, I get notifications of this, but there is nothing in the cloud and I cannot connect to them real-time. The other frustrating thing I'm experiencing in use is how often I have to go outside and wipe all the lenses down. At least once a week I have to go out to each camera and wipe off the lenses with a cloth as they get fogged up and cloudy. For some reason I don't have to do this for my other exterior cameras, just the Arlo Pros. The biggest disappoint has been Netgear tech support, they never did help me and left my trouble ticket with the answer that a new app will be coming out soon and that should resolve things. But they could give me no ETA and no other guidance. Each response took 2-3 days. Zero stars for Netgear tech support, it was a terrible experience.
Update 3 (3/29/2017): I'm four months into ownership and the cameras aren't doing well. I have 3 cameras (purchased an add-on as well) and have issues with each. Two will not display a live feed when I summon it on the app and the 3rd does not detect motion nor record video at all, I can walk past it all day and it won't record. The Netgear app shows all three cameras have full WiFi signal, and two are at 75% battery while the other is at 100%. When the cameras record video clips, I get large green stripes blocking the field of view. I've deleted and re-installed latest version of Arlo app but I have the same problems. This system has been very frustrating because I love the packaging, but the functionality has been poor for me. These are not reliable for either motion detection or surveillance.
Update 4 (10/9/2017): A lot of issues improved with warmer weather. During the Spring and Summer we had no green blotches and the cameras properly reported power levels. I could connect when I called up the camera on the app. In light of this return to functionality I added another star back to the rating. Unfortunately I continue to be disappointed by Netgear's tech support, which to this point has not been helpful. I won't go into detail here as I appreciate their attempt to reach out below and will go that route. If the cameras make it through the winter without doing the green blotch thing and I can pull up the feed on command, I'll raise the rating again. I do like the system, the app and cameras, but the niggling issues (and the fact it still doesn't pick up everything) have kept it from being a five star product.
The camera sends you an alert, almost immediately (which I love) when it detects motion. A few weeks ago I got an alert and checked it out, to find out that somehow my cats had gotten out of my house and were in the backyard!! I called my wife who wasn't home at the time, and she ran home. I was looking at the camera image in real time and when I saw one of my cats in the backyard I was able to tell her where he was and she was able to retrieve him. For that reason alone, I am eternally grateful to Netgear and their very sensitive motion detection. I never would've known that the cats had escaped if it wasn't for the cameras. That being said, I have lots of trees near my house, and even with pruning branches, I still get so many alerts when it's windy that I tend to turn off the cameras until it gets less windy. It would be nice if Netgear can work on an algorithm that allows the camera to "learn" when it's just branches moving from the wind. Also, I had to work on placement of the cameras so that I don't get an alert every time a car drove by my house. I've since arranged my 4 cameras in a way that I get mostly relevant alerts (except when it's windy).
Battery life: I've had the cameras for about 8 weeks now, and I haven't had to change the batteries yet. One of my camera's is running low because it used to be triggered by every car that drove by, but I bought a spare battery and the battery charger (which took a month to arrive) so that i always have a fully charged battery on hand. If you don't do that, then you'd have to remove the camera and bring it inside to plug into a USB plug to charge. That would be annoying for me since I don't use the included magnetic mounts because I found that they didn't allow me to aim the cameras well. I bought the mounts which extend outwards (amazon sells a double pack which is ok) so that I can aim the cameras better. For me to get on a ladder, unscrew the camera from the mount on the tree, bring it in to charge via USB, then go back out and get on my ladder and try to re-aim the cameras is a pain the butt. With the spare battery I'd just open up the camera , swap batteries, and be good for another few months.
Image: This is why I took off a star (I'd prefer to take off a star and half). The camera is supposed to be an HD camera, but the image during the day is really pixelated, especially if it's windy. I actually think the night images are better in sharpness then the daytime ones! The cameras internal IR light is puny, but I have security lights outside to light up my yard, so I don't rely on the cameras own IR light. I don't understand why the daytime image is less sharp then the night time ones, it's almost like the sensor is overwhelmed by any movement, and this is even when setting the cameras to maximum sharpness levels (as well as the recommended medium level). The camera would never be adequate to read a plate or even see a face very clear, but it's good enough to get a broad idea of what's going on. I can see when UPS drops off packages, but I wouldn't be able to identify the driver from a line up. I can see if someone is peeping through my window, but again, I wouldn't be able to identify his/her face. Nevertheless, it serves it's purpose because I just want to know if someone is in my backyard.
Range: I have 4 cameras set up, 3 on outside trees. The furthest cameras are about 100 feet away from the base station. I get 2 of 3 WiFi bars on the camera, so that's ok. I tried getting a WiFi extender in hopes that the WiFi signal would be boosted to the camera, but you'd have to plug the base station into the WiFi extender, which for me defeats the purpose because then I'd have to move the base station away from my wireless router! Nevertheless, I'm always able to get a live feed from the cameras, with minimal buffering, so I have no complaints about range.
Software: The software is easy to use. I get an alert almost immediately when there's motion and I get an email with a 10 second movie clip. When I get an alert I usually go onto their software (I have it on my Galaxy phone and my iPad) and check the video clip. That way, if I see something suspicious, I can immediate switch to a live view, which usually only takes seconds to initiate.
The second biggest negetive (which caused me to take off 1/2 a star) is that there's a 1 or 2 second delay from when the camera senses motion, and from when it starts to record. Why? I don't understand why they can't figure out an algorithm to allow the recording to begin from the second it picks up motion. It's a digital camera, so why the delay? It's frustrating because sometimes you get an alert, but it passed so quickly that the video is empty. I have two cameras overlapping over the front door so that i can pick up early and late detections, but really they should just do a better job of starting the recording immediately.
To summarize, a few weeks ago I had to decided whether I'd keep this system or change to a wired system, and I ultimately decided to stick with this and hope that overtime there will firmware updates to improve image quality and speed of recording initiation. I couldn't find another system that was significantly better then this one, so I just stayed with it. I would recommend this if you want a general idea of what's happening around your house, just don't expect crisp, sharp images (but really, how often do you see security cameras footage on the news that's clear? I think most security cameras aren't that sharp anyway. )
11/10/17 update : one of my biggest issues with the arlo pro is that the image quality is poor. Recently the arlo pro 2 came out, with supposed 1080 HD image as opposed to the 720 of the original. I purchased an add on camera to try and I have to say, it is a definite improvement. I did take pictures to try and post the difference, but I don't know where arlo stored the picture, so I'll have to quantify my impression by saying that the new camera is at least 25% clearer. I can actually almost make out people's faces when they walk up to my front door. In fact, I felt the difference was great enough that I've returned my previous system of 5 arlo pro cameras (thank you Amazon for your amazing customer service) and bought 5 arlo pro 2 cameras. I think the difference was around $400 more, but if I'm already spending this much money, I want to actually see what's going on! If someone wants my opinion, don't bother with the arlo pro, save up and get the arlo pro 2.
I did call netgear and ask if they had some kind of exchange program for owners of the arlo pro who want the arlo pro 2, where I could send my old cameras in, pay the difference, and get new cameras... But they were completely unhelpful. Netgear should work on their customer service and implement an exchange policy of some kind.
Most recent customer reviews
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