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Arlo Q by NETGEAR - 1080p HD Security Camera | 2-way audio | Indoor only | No base station required (VMC3040), Works with Alexa
- Make sure this fits by entering your model number.
- Works with Alexa for voice control (Alexa device sold separately).
- 1080p HD resolution- Live stream sharp HD resolution from anywhere using your smartphone, tablet, or computer
- Enhanced night vision capability lets you see clearly even in total darkness.Motion Detection Range,Adjustable up to 50 feet.,Wireless Range:300 feet line of sight
- Records motion or sound-triggered events in your cloud to be accessed from anywhere via the Arlo app
- 2-Way Audio - Built-in mic and speaker enable push-to-talk capability, so you can listen in and talk back
- 7 Days of Free Cloud Recordings - Arlo comes with recurring 7-day free cloud recordings. Live stream or view recorded video and audio for up to 7 days
- Works with Amazon Alexa/Echo Show/Fire TV/Google Assistant - View your live video with a simple voice command. Works with IFTTT, Samsung SmartThings, and more
|What you need to know – This product has a serial number that uniquely identifies the item. When your order ships, Amazon will scan the serial number and add it to the history of the order. Should the item go missing before it arrives, Amazon may register the serial number with loss and theft databases to prevent fraudulent use or resale of the item. There is no action required from you and the serial number will only be used to prevent fraudulent activity associated with the missing item.|
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From the manufacturer
What’s in the box:
- (1) 1080p HD Security camera (VMC3040)
- (1) Power adapter and cable
- (1) Wall mount plate
- (4) Mounting screws
- (1) Arlo window decal
- (1) Quick start guide
NETGEAR Arlo Q – 1080p HD Security Camera with Audio
Every Angle Covered
See and hear in perfect detail with the Arlo Q HD security camera. Experience a new sense of security with 1080p HD video, night vision, and 2-way audio. Arlo Q alerts you whenever motion or sound is detected and notifies you with instant alerts so you never miss an important moment again.
- See in perfect clarity with 1080p HD video
- 2 Way Audio – Built in mic and speaker
- Receive instant alerts if motion or sound is detected
- See even in dark with night vision
- 130-degree field of view
- FREE Cloud Recording – 7 Days of free cloud recordings
- 24/7 Continuous Recording – Optional non-stop video recording (CVR) service
- See all the details with 8x digital zoom
- Attaches magnetically or using a wall-mount for simple setup
Watch live streamed or recorded videos from your computer, smartphone or tablet using free Arlo apps.
- Free apps available for iOS, Android, Fire OS
- Access Arlo using any web browser
- View 5 live video streams at the same time
- One Arlo app for all your cameras
Free Cloud Recordings Included
Your Arlo system includes Free cloud recording services and options to upgrade.
- Live and remote video streaming
- 7 days of secure cloud recordings
- Optional continuous video recording (CVR) plan records nonstop video and audio
- Email alerts & push notifications
Every Angle Covered
With Arlo you can monitor every angle of your home. Arlo Q is ideal for indoor monitoring of your home, while Arlo Wire-free weatherproof cameras can be placed outdoors ideal to see who’s coming up the driveway, knocking at the door, or out in the yard.
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Top customer reviews
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If you are in a situation where you can’t lock your door, and you don’t trust your roommate. Buy this, you won’t regret it. My camera is still working flawlessly two years later. This camera also works great as a pet cam which I do frequently to keep tabs on my ragdoll kittens when I’m away on travel for work.
There is an app called Arlo which can be installed from Google play, the Amazon app store or for iPhones, from iTunes. The camera can be set up from the app or there is also a very easy to use website. I installed the app on my Android phone, but I set up the camera using the website as it's so much easier to see things on a larger screen.
The website set up followed the Quick Start Guide and it only took a few minutes to get the camera set up for first use. I did get a message that there was a newer software version for the camera, so I updated that right away.
Getting the camera on my wireless went quick. It would have been faster if I had typed in the correct password the first time. Once I put in the correct password, the camera connected and I've unplugged the camera from power several times and each time it has connected back fine.
The camera connects to power with a micro USB on one end (into the camera) and a regular USB on the other. The regular USB (sorry, I don't know the technical term for the larger, regular USB) plugs into a USB power adapter and that plugs into the wall. The power cable is about 115 inches long.
The camera comes with a wall mounting plate with screws and mounting anchors. We have a covered porch in the front of the house and I was going to mount this in one of the corners to view folks coming up onto the porch. But, after I tested this out, I decided I didn't need to mount it.
I have this sitting, on it's base, on the inside of a front window, pointing toward the front of the porch. Yes, on the inside of the house, pointing outside.
When I first set this up, I has this set up to record video when the camera detected any sound or motion. It records for 15 seconds. It can also just take a snapshot (a picture) when it detects motion or sound.
Things were working very well, with the camera inside the window pointing out. I was very happy, thinking I didn't need to mount it after all. It wouldn't have been a big deal to mount it, but there is some work involved (drilling into the stucco, etc). And it's nice not to have it mounted and have the option of moving the camera to another location if I want.
The sound detection was working great. Actually, it was working too great. Because it's at the front of the house, in a frequently used room, it would record things I didn't need/want recorded from inside the house. I'm not an expert with all this, but I finally realized I didn't want it to record for sound. I wanted it to record for motion only. So, I went into the settings and turned off sound detection and only had it record for motion.
At first, the motion detection was wasn't working well. We tested it out, walking up to the house, up the porch and it didn't record. Shoot. I thought maybe it was because the camera was viewing things through the window and the double-paned glass didn't allow motion to get through to the camera. I was bummed and then thought I had to mount it outside. Not a big deal to mount it, but it would have been so much easier to just stick it in a window, facing out.
But, then I found the motion sensitivity setting on the web page and set the sensitivity to the max and now it works perfectly!! I couldn't be happier.
We have a 15 foot ramp going up to the front of the porch, with many tall flowers and plants surrounding the ramp. This camera seems to sense when someone is at the very front of the ramp, because it starts recording about 2 or 3 seconds before anyone comes into view, as they start walking up the ramp. That's perfect.
The camera starts recording and after a few seconds, the UPS person comes into view, puts down the packages, scans them and then I see him walking away down the ramp. The same happens when the mail gets delivered. The camera will start recording a few seconds prior to the person actually coming into view of the camera and will record for a few seconds after they leave. Perfect, perfect, perfect.
I have things setup so that I receive an email and a text message when the camera detects motion. I have Cricket wireless right now and I have the camera send me an email to my cell and it arrives as a text message. For Cricket, the address is YourPhoneNumber@mms.cricketwireless.net. Make sure to include the 1 plus Area Code.
I have the notifications coming for all motions right now, and the texts are a little ugly and long, because they are actually emails and are very wordy. But, I like them because then I know there was motion detected and I can bring up the app to see what the motion was.
The camera comes with free cloud recording. It will save the videos or snapshots for 7 days, up to 1GB of data. There are also other options, which can be paid for monthly, that allow more data to be saved and for longer periods (plus other added functions). I just have the basic free one and I like it.
I can easily view the recordings and delete the ones I don't want. I can also download any I want to save, onto my computer.
Wow, this turned into a long review!! I'm sorry, it's so long. I'm trying to think if there are any other good things I want to go over...
Oh, yes! A couple more things.
I was able to turn off the status light on the front of the camera under Settings. That way the camera is not as noticeable in the window.
Also, it's possible to set up a schedule so that the camera is 'armed' for motion or sound detection during particular times. Useful if I want the camera to be armed while I'm at work or out of the house, but disarmed in the evenings when I'm usually home.
I read on the Netgear Arlo page, that when this camera first came out, the scheduling feature was only available for the paid monthly subscriptions. But, due to feedback from customers, Netgear decided to add it to the Basic and free plan. So, speak up if you want something different! Seems Netgear listens to their customers. Nice.
Lastly, the camera has Night Vision, too. Also works well.
Overall, I am quite pleased with how easy it was to set up the camera and with how well it works.
But, there are two things I want to note.
One thing I am keeping my eye on, the camera gets pretty warm. Are they supposed to be very warm when plugged in? It's not recording all the time, so not sure why it would be warm all the time?
Also, on the website, after making different changes to the configuration/set up of the camera, the Save button (or the place you click to Save the changes) is in a different spot on the screen. On one screen, the Save button is on the bottom of the screen and it's a rectangular area which gets clicked on. On a different screen, to save changes, the word Save is on the top of the screen, no button, just click on the word Save. Not a big deal, but it would be nice if this was consistent on all pages. I got frustrated a few times after making changes and I thought maybe the page automatically saved as I made changes, but it didn't. I finally figured out each page has a Save button, just they look different and are on different parts of the page.
1) I have never seen a 1080p camera with poor picture quality like this. More than 6 feet away it is hard to make out facial details and at a farther distance it simply doesn't capture an HD image regardless of the 1080p claim. It comes default with a setting of 720p and you need to enable the 1080p mode manually. I wonder why that is?
2) When a subject is moving the camera captures the image but it has so many artifacts the facial features are completely unrecognizable.
3) When the motion sensor activates it captures about 5 seconds of video then stops or it doesn't record anything at all. This is a seemingly arbitrary bug in the software that has now manifest full time even after a reboot. A security camera must work without fail or there is not point to it.
4) When adding the camera using the app the final step fails over and over again even with great WIFI connectivity. The Arlo Q even has a prompt in the software when it is taking too long to setup. This pairing issue should be addressed by Netgear.
5) There is a firmware bug updating from 1.7.4_5517 that will completely disable your device making it essentially a paperweight. Even if you do get it working again after multiple factory resets it is quirky at best. Again motion capture is completely random and buggy. Firmware updating FAILS and launches you into an eternal reboot cycle.
6) After fixing the endless cycle of firmware reboots with multiple factory resets there is no longer the option to update to the latest firmware and the camera randomly shuts off but the motion detection still sends warnings. <sarcasm>Motion detection without an image really makes you feel secure</sarcasm>
7) The camera works for a few hours then freezes stating "The camera is starting a motion alert". You must power cycle the camera for it to work again.
Does this get any better in the latest firmware?
Do I simply have a defective unit?
Probably, but I have been reading other reviews and it is starting to look like poor programming and bad QA.
So why did I go to the effort of testing all of this?
I believe users should know what they are getting into with this camera. It is not cheap and therefore I have an expectation that it will work properly. It fails to capture detailed images which is its primary function, It lacks stability and it has been a very frustrating experience.