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Arlo Pro 3 Spotlight Camera - 2 Camera Security System - Wireless, 2K Video & HDR, Color Night Vision, 2 Way Audio, 160° View, Wire-Free, Works with Alexa, White - VMS4240P
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|Recommended Uses For Product||Security|
|Model Name||Arlo Pro 3|
|Special Feature||Night Vision|
About this item
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- Zoom in to see sharp details - See and record video in 2K with HDR for a clearer, undistorted picture, day or night
- See colorful at night - See features like faces or license plates in full color, even at night, with color night vision.
- Smarter alerts, quicker action - Receive notifications for people, vehicles, and packages so you can take quick action such as sound the siren, call a friend or dial emergency services, with the included, Arlo Smart trial
- Respond quickly - Hear and speak to visitors at your door with clear, two-way audio
- See a bigger picture - With a wide 160° diagonal viewing angle lens that has an auto image correction, reducing the fisheye effect
- Coverage from every corner - Fast, wire-free setup (no wiring required), delivers increased installation flexibility to get the perfect camera view
- Local storage option - Secure your videos directly on the included Arlo SmartHub and view them anytime anywhere (USB storage sold separately)
This product is available as Renewed.
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What's in the box
A smarter way to cover every detail. Zoom in to see and record video in 2K with HDR for a clearer, undistorted picture, day or night. Spend less time recharging with 6 months of battery life. Pro 3 is wire-free and weather-resistant to deliver fast, easy installation and flexibility to get the perfect camera view, year-round. With the integrated spotlight, see important features like faces and licenses plates in full color, at night with color night vision. Get the big picture with 160° diagonal view. Get smarter alerts for quicker action. Receive notifications for people, vehicles and packages and take quicker action like sound the siren, call a friend or dial emergency services with the included 3-month trial of Arlo Smart. Ward off unwanted guests by triggering the siren or integrated spotlight automatically or manually from the Arlo App. Works with Amazon Alexa, Google Assistant, Apple HomeKit and Samsung SmartThings.
6 month battery life will vary with device settings, use, activity captured and environmental factors.
Arlo Smart includes cloud recordings of video clips at 2K or lower resolution for 30 days. Renewal of an Arlo Smart subscription is required to maintain Arlo Smart features, including cloud storage. Arlo Smart service not available in certain countries.
From the manufacturer
Arlo Pro 3 Spotlight Camera
A Smarter Way to Cover Every Detail
Check in on your home from anywhere with 2K HDR image clarity, receive notifications to take quick action right from your phone, and see images in full color at night.
Smarter Security. Trusted by Millions.
Zoom in to see sharp details
See and record video in 2K HDR for a clearer, undistorted picture day or night.
See color at night
Notice important features like faces or license plates in full color, even at night, with color night vision.
Light up the night
Ward off unwelcome guests using the integrated spotlight.
Get the bigger picture
With a wider, 160º view that has auto image correction reducing the fish eye effect.
Smarter alerts, quicker action
React quickly to events that happen, right from your phone.
6 months of battery life
Spend less time recharging with 6 months of battery life on one charge.
Powerful AI – object detection
Recognizes when a package is delivered and knows the difference between a human and a tree branch.
30 days of cloud storage
View your stored cloud videos and audio recordings for up to 30 days. View them anytime and anywhere.
The Arlo Difference
Protect and Connect
Award-winning product designs combined with innovative, smart security solutions, Arlo delivers an exceptional user experience and flexibility to ensure that you stay protected and connected to what matters most.
Arlo Privacy Pledge
At Arlo, we’re as passionate about protecting your privacy as we are about safeguarding your home and family. We do not sell your data and are committed to supporting industry standards for data protection designed to keep your personal information private and in your control.
Get the Most Out of Your Arlo Camera
Reviewed in the United States on July 20, 2020
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However, most of the features that are advertised are mediocre at best. The worst thing is that there is significant lag time from when an event occurs and when you can actually see it, even when connected to the same network as the hub. On live view (which can take a minute or more to get to connect), there is a lag of 10-30 seconds. This can make positioning the cameras a much more drawn-out process than one would like. But worse, it makes the two-way audio feature worthless. By the time you see that someone is there to speak to, they're probably already gone, and that's in live mode when you're home.
Even worse is the lag associated with notifications. The lag between an event being recorded and receiving a notification isn't too bad, about 5 seconds. But then when you go to see what the notification is about, you have to wait for the recording to download. It can be a few minutes before it even shows up in your library. Again, this means that you are not viewing events in anything like real time, and aren't going to be able to react quickly enough to affect what is going on. If you wanted to use the 2-way audio to warn someone off, it would be completely useless when you're not home (which is when you'd most want to use it), because you won't even know anyone is there for probably 5 minutes, and then you still have to wait for live view to activate as well. By that time they've probably already broken in or done whatever else they came there to do.
Another problem is that the system isn't constantly recording like wired video systems do, so that saved videos actually capture a few seconds of activity before a recording is triggered. This means the recordings often miss significant and important portions of the action. The recordings themselves can either be set to a fixed time, or for as long as there is motion. But this is also problematic. What if the action lasts longer than 2 minutes (the longest timed setting)? On the other hand, the 'as long as there's motion' setting cuts off literally the moment the camera no longer detects motion, so, again, you potentially miss important portions of the action at the end as well as the beginning. They really need to have at least 10 seconds of recording before a triggering event, and 10 seconds after motion is no longer detected to make sure that important information isn't lost. The lag also often means that the video itself has gaps. Often There's no video at all, just a single still image (a video with 0 seconds length).
Motion detection is also not good. The cameras are extremely sensitive and can pick up the slightest movement of almost anything. This isn't a bad thing, except that it means you'll need to set sensitivity down well below max to avoid constant false triggers. But the adjustment for this is awful. We have a few neighborhood cats that come through the yard with a fair bit of frequency, and also birds that visit a feeder in the back of the house. But trying to set the sensitivity down low enough so that it doesn't constantly trigger on these animals, but still doesn't miss a person, is essentially impossible. You'd think there'd be a fair difference between an 8lbs cat and a 180lbs. mailman that the system would be able to detect. You'd be wrong.
Along those lines, the system does actually label the videos according to the type of motion that triggered it, and it is very good about accurately differentiating between people, animals, and vehicles. However, there is no feature to have it ignore animals, for example. You can have it not send a notification based on the type of trigger, but it will still save a recording, which drains your batteries. Edit: for whatever reason, after the first two days the system also stopped correctly identifying 'person' and 'animal', and now just labels everything generically as 'motion'.
Nighttime recording is generally good, with one major exception. I have one camera that watches the gate on the side of my house. There really isn't anywhere to mount the camera where it can watch this gate effectively except to the side of the house itself. And this means that the side of the house takes up about 1/5 of the frame, along the right side of the image. No big deal, since the remaining area sees what I need to see. However, at night, whether using the IR lights or the white light, that portion of the house is so brightly lit by the camera's lights that it completely washes out the rest of the image. There's no way to narrow the field of view (there is a setting that claims to do this, but it doesn't actually crop the image) so that the camera ignores that area.
In short, if you want high-resolution images that show that someone was on your property at a particular time, this system will do that fairly well (the images are great, when it actually records - which it frequently doesn't even with people walking right through the field of view). However, if you want a good record of what they were doing, or even more so, you want to be able to watch them doing it in real time, this is not the system for you, as it simply, as their service works right now, doesn't do this well, or in some cases, at all. And forget the two-way audio, as it's worthless.
UPDATE: So, having had these up for a few weeks now, I can add to this review. I've bumped it down to one star from two. First, none of the issues above have been resolved. The delay varies dramatically from one instance to another, but it is always excessive to the point of making the 2-way audio feature worthless. Not to mention that the sound out of the cameras is pathetic, so it isn't like it would be of any use even without the delay.
It's been impossible to set the motion detection so that it records the things you want and not those you don't. Even set at 100%, it virtually never picks up people approaching my front door, even though I mounted the camera such that they have to walk horizontally across the field of view (which is supposedly the type of motion it detects best) for a distance of almost 30 feet, passing within 5 feet of the camera to reach it. If it records them at all (it doesn't always), it almost always only catches them at the door, or even walking away. Oddly though it still often picks up cats, birds, and small plants 20 feet away blowing in the wind, so much so that I get over 100 notifications a day and the battery dies in about a week. And that's with the battery management set to the lowest video quality to achieve the best battery life. It's so ridiculously bad that I only catch any video at all (usually just a couple of seconds as he walks away) of the mailman about every third day even though he could almost reach out and touch the camera, but I'll have a dozen 60 second videos every day of a cat grooming itself 20 feet away.
There are two recording modes that I mentioned: record on motion and timed mode. I was getting such poor results with record on motion (I would get a fraction of a second of someone walking out of the frame, or the recording would start when they were halfway through the frame and then stop recording while they were still in it and moving) that I switched to timed mode, where you can set the length of the recording anywhere from 0 seconds to 2 minutes. Supposedly once motion is detected, the camera will automatically record for the set amount of time. No surprise, it doesn't. The results I get are better than before, but the video is never the length I set it for. It's usually significantly shorter, but sometimes twice as long. And I still usually only get people walking away after they've already reached my door, done something (ring the bell, drop a package, etc.), and turned around to leave. I usually only get the back of their head, not their faces.
Another feature that doesn't work is hot zones. First, they are not recording hot zones, but just notification hot zones. I was hoping at first that by using them I might trick the cameras into being better at recording what I wanted, but it has no effect on that. Oh well, that isn't what it was designed to do. But it doesn't do what it is supposed to either. Since you can't turn off notifications (you can choose between a text-like alert or an email, but you have to choose one, the other, or both), I tried to use a hot zone to reduce notifications from a camera that I was getting far too many false notifications from (sometimes one every second or two for a whole minute). So I set a hot zone only in the smallest area I could, up in a corner of the frame where there is absolutely no motion. It didn't help one bit. I still go just as many notifications as ever, and when you look at the recorded video, you can see that the motion that triggered it (if there was any) was nowhere near the hot zone.
In short, this technology is nowhere near being ready for the consumer market yet. While the set-up is far more difficult, a wired system that costs 1/4 as much will give you far better results, though the video quality on such cheap systems is nowhere near as good. But video that either doesn't cover what you need to see, or comes in so late you can't respond in time to make a difference is virtually worthless, no matter how good the image quality.
But after 2 years of use, I decided to test out a Ring camera, and now I'm ripping out all of my Arlo cameras and replacing them with a Ring system.
1. The Arlo app is clunky and hard to navigate. I've always been frustrated by Arlo's app experience: it's hard to update settings,
2. Arlo cameras require a base station that's plugged in. That takes up an outlet in my house, and I had to find a "home" for the base station.
3. Hosted recording for an Arlo device is expensive, and local recording has a lot of limitations. Specifically, you can only play recordings stored locally if you're on the same WiFi network as the hub -- so no watching recordings when you're travelling unless you want to pay their steep monthly per-unit hosting fee.
4. The camera's magnetic wall mount is fragile and can break over time. One of my Arlo camera bases decided to randomly break one day, and without it, you can't physically attach the camera back to a wall.
5. Motion recordings are delayed, chopping off the first few seconds of recorded motion. You also can't update the motion recording settings to record for the entire duration of the motion detection; as a result, you're only able to catch a portion of a recording.
6. No persistent recording functionality. Let's say you wanted to see what was going on outside your house at 1am (for whatever reason). If there was no motion to capture, there won't be any recording. From a security perspective, this is pretty disappointing.
7. You can't charge the camera unless you take the whole thing down. If somebody is watching your home, they'll see the cameras have been removed.
Here's what I love about the Ring camera, and why I'm switching my home security system over to it:
1. Their app is better in every way. It's intuitive, easy to manage, and very powerful.
2. You don't need a base station! Every camera connects to the WiFi independently and streams straight to the cloud.
3. Yes, there are fees for hosting video footage (similar to Arlo), but I find it to be less of a lift.
4. The wall mounts for the Ring camera are WAY better, including giving you the ability to secure the camera with a security screw (Arlo cameras are very easily stolen).
5. Ring sells other accessories, including an indoor chime, that you can link to a camera -- so when the camera detects motion, a chime will go off in your house (which is great for being notified when somebody steps on your lawn).
6. You can easily remove the camera battery and charge it while leaving the camera itself still on your house -- that means somebody watching your home won't know if the cameras are being charged. The cameras are always on your house, creating that sense of security.
7. I love the Ring Neighborhood/Community feature in their app, which will notify me when other Ring users report suspicious activities in the neighborhood. It really creates a social network of security, which I love.
So if you're looking for a Home Security Camera system, I'd actually recommend you look at Ring before considering Arlo cameras. Yes, Arlo really held the market for several years as the leader (and pioneer) in remote camera systems, but like any champion, one day they lose the belt. Arlo doesn't have the same swagger it once had years ago, and competitors like Ring are clearly wearing the belt nowadays.
Top reviews from other countries
The physical construction and packaging is excellent though.
Reviewed in Canada 🇨🇦 on June 1, 2020
The physical construction and packaging is excellent though.
-the range of the base station was not great and I had to rearrange my routers and mesh network at home in order to get the cameras close enough to connect.
- the activity zones are supposed to define the areas where the camera picks up and alert. The feature absolutely doesn’t work. It’s very annoying as we get alerts constantly from movements far outside the zones. Looking online it seems to have been major issues with this for years with Arla. Maybe one out of 50 alerts are actually from within the activity zones. So much for AI and intelligence. It made the camera borderline useless for our purpose.
- it took us just 3 days (!) empty the batteries on both cameras. So much for the 3-6months promised. Maybe because of the point above. I certainly didn’t plan for a system where I had to charge the batteries every other day. the camera will be no good when leaving the house for more than a few days.
I spent a LOT of time trying to make things work. I am returning it tomorrow. Waste of effort and time.
You will only receive « motion detected ». But no remote access, no video, no pics, absolutely nothing, unless -wait for it- you are at home !
Arlo is a joke.