Arlo Pro 2 - Wireless Home Security Camera System with Siren | Rechargeable, Night vision, Indoor/Outdoor, 1080p, 2-Way Audio, Wall Mount | Cloud Storage Included | 2 camera kit (VMS4230P)
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- 100 percent Wire free Free of power cords and wiring hassles
- 1080p HD High quality video with sharper and brighter details
- Flexible Powering Options Use wire free, plugged in. Rechargeable battery
- Weatherproof Pro cameras are weatherproof so you can place them anywhere indoors and out
- 7 Days of Free Cloud Recordings Pro comes with recurring 7 day free cloud recordings. Live stream or view recorded video and audio for up to 7 days
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From the manufacturer
Free and Secure Cloud Storage
The free Arlo Basic subscription plan lets you add up to 5 Arlo cameras and gives you access to recordings from the past 7 days*.
For more information on 7 days Free Cloud Recordings, please visit the official website.
Arlo Pro 2 | Security Camera System with Siren
2 Camera Kit
- 100% Wire-Free
- 1080p HD
- Wire-Free or Plugged In
- 2-Way Audio
- Night Vision
- Free Cloud Recordings
- Local Backup Storage
- Works with Amazon Alexa
Unique Features of Arlo Pro 2
1080p HD Resolution and Advanced Motion Detection
Watch and record crisp HD video in more detail than ever before. Wide-angle PIR motion sensors make sure no movement goes unnoticed.
Capture activity 3 seconds before a triggered event so you’ll always know what happened, from start to finish. Available when plugged in and used indoors.
Highlight areas in your camera’s view where you want to receive motion and sound alerts. Available when plugged in and used indoors.
Optional 24/7 CVR
Upgrade to keep nonstop recordings in the cloud when the camera is plugged in and used indoors.
Wire-Free or Plugged In. Weather-Resistant
Keep your camera charged by using the rechargeable battery, plugging it into a power outlet when indoors, or connecting it to the Arlo Solar Panel (sold separately). The choice is yours. Rain or shine, hot or cold, the IP65-certified Arlo Pro camera will brave it all.
Stop crime before it happens with over 100 decibel siren that can be controlled remotely, or when motion or sound is detected.
Listen in and talk back through the built-in speaker and mic straight from your smartphone.
Local Storage and Free Cloud Recordings
Don't pay for cloud storage that you don't need. Keep the past 7 days of motion and audio triggered recordings for free. Secure your recordings with an USB drive local backup storage option.
Compare with similar items
keeps an eye on your home while you’re away, in brilliant 1080p HD quality. Put the 100% wire-free, weather-resistant camera anywhere, indoors or out. Then, power it with the included rechargeable battery or plugged it in (when indoors) to access activity zones and 24/7 Continuous Video Recording upgrades. Use 2-way audio or remotely sound a 100+ device siren while catching every moment with night vision and advanced motion detection. You’ll even get motion and sound-activated alerts and 7 days of free cloud video recordings. works with Amazon Alexa to make your smart home security even more simple and effective.
1080p HD quality
Wire-free or plugged in
Advanced motion detection
Optional CVR recording upgrade
Works with Amazon Alexa.
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When you investigate trouble-shooting suggestions, you find that this issue has dogged this NETGEAR product from day one when they brought it to market…years ago! To date, they haven’t corrected the issue, which tells me that they aren’t interested in doing so. For what they charge for this system, it should work flawlessly, all day, every day…but that certainly isn’t the case.
So, today, I’m packing up this system and SENDING IT BACK! I don’t have the time or the patients to sit in front of my computer and run up and down the stairs to reboot my entire wireless system all day. Take my advice, find another alternative and don’t purchase this system; you’ll only find yourself pulling your hair out and wasting a lot of time trying to find a fix that doesn’t exist.
Netgear WILL NOT replace your product. They don't honor the warranty. They go so far as to use shady tactics like say they will send a replacement and then never follow up, "lose" your case number, pretend not to hear you, put you on hold for hours, spend countless hours on technical support asking you the same ridiculous questions over and over again ("Sir, are you sure you charged the battery for at least 8 hours?"), hang up on you, etc.
Some middle management jerk thought he'd look really good to the C-team by manipulating the support process to make it the worst and most painful time you will ever endure, just to make their numbers good. In the end, they will tell you some ridiculous thing like that they are sorry that the camera doesn't power up at all, but they are "unable to issue a replacement in their system" if they cannot connect to it and read logs. Basically they just say "eff you" as it's cheaper to put someone on hold in a call center for 2 hours than to replace one of these expensive cameras.
Prior to this, I had nothing but good things to say about this product, but what's something worth if the company doesn't stand by? I can't recommend it and I only hope the director of their technical support team is fired because that person is seriously undermine their image.
███ UPDATE 1/21/2018 - It has been a month now that the cameras have been operating in very cold conditions as low as -10 degrees while only being above the freezing point a couple of days during this month and the batteries are holding up better than I thought they would be. The front camera that records around 40 clips a day is at 29% of remaining battery and the rear camera that rarely records anything is at 80%. The stated operating temperature for these cameras is -4 to 113 F but this month they have been working for many hours below -4. One very cold night I got a message from the rear camera that said "Your camera needs to warm up" not allowing live view. The front camera was operating normally. If I get that message again, I will take a temperature reading on the camera body. What remains to be seen is if the batteries will keep performing as well over time. ███
███ UPDATE 4/16/2018 - It has been almost 4 months now that I have had these cameras installed and they have been working flawlessly. They have never had any connection issues and the batteries have been performing as advertised. The rear camera battery has not been charged since installation and after 4 months it is at 24%. This is a camera that is not used often during the winter but some days the squirrels have been triggering up to 60 recordings. I charged the front camera once and today it is at 5% needing a charge (at 15% I get an email). The front camera records at least 40 clips per day and some days over 70. ███
This camera security system is the simplest that I ever had to set up and operate. I received the package on a Thursday and since most of my camera locations are closer to the garage area and I have a CAT5 network connection in the garage, I figured I can plug the main unit in and then install the cameras the next day. The configuration of the device did not take more than 5 minutes before I was able to view both of the cameras feed on my phone and the default settings worked great so I did not have to tweak them other than letting the cameras send me notifications on my phone and stopping them from sending me notifications via email. Here are the steps needed:
-Download the application to your phone.
-Plug the main unit with the included wire to your modem/router. The main unit needs to be plugged in and you cannot use your WiFi to connect it.
-Plug the main unit to the power outlet and power it on.
-Follow the steps on your phone to create a username and password by providing an email address and add the device to your account (takes about 2 minutes)
-Put the batteries in the cameras.
-Sync the cameras to the main unit by pressing and holding the sync button for about 3 seconds.
-You are done! You can now see the cameras on your phone or can go to arlo.netgear.com and access everything there.
-I used 2 mounts (Wall Mount Outdoor Indoor For Arlo)) for the cameras and if you have a screw gun or screw driver, it will not take more than 5 minutes per camera because they are magnetic and you can adjust them easily.
-I had a portable 250GB hard drive that I was not using and plugged it in one of the USB ports. It recognized it immediately, asked me to format it and that was it. Now recordings are saved at Netgear's website but also locally if the Internet service is out. But that is not so user friendly (see Cons below)
- Mounting - You can mount these cameras on a metal ball mount magnetically or using a 1/4" screw mount same like you would use for a camera. The cameras come with a metallic hemisphere that you can hang on the wall and then mount the cameras magnetically on it but that is meant for indoor use. I purchased the Skylety 3 Pack Table Ceiling Metal Magnetic Mount for Arlo that works well and the Adjustable Mount Outdoor Indoor For Arlo (2 Pack White and Black) which is better because you can unscrew the ball from it and mount the camera using the 1/4 inch screw. The second one also has a 1/4 inch screw tether that you can use when you mount the camera magnetically so it takes more time for someone to take the camera off the mount and protects the camera from accidentally falling off. The magnets on the cameras work well and strong wind will not move the cameras at all.
- Skins - You can purchase skins to protect the finish of the camera and to make them blend with the background but you should avoid skins that have a "lip" around the lens. I purchased the Silicone Skins for Arlo Pro (4 pcs Gray) (See attached photos) and I came to find out that the "lip" will create a haze effect during night vision because the IR light reflects on it and the recordings are useless because they look like there is thick fog. So if you buy skins that have this "lip" be prepared to cut it off with siscors.
- Solar Panel - Netgear offers the Arlo by NETGEAR Solar Panel - Arlo Pro & Arlo Go Compatible but be aware that this panel will not operate in temperatures under 32 degrees and it needs direct sunlight to be effective which is difficult to do because the mount that comes with it is not long enough to allow this solar panel to see the sky when you mount it under the extension of your roof. I purchased a 7 inch Adjustable Photographic Friction Articulating Arm Mount (See attached photos) and was able to bring it out enough to see more sun but mine died after 2 days and I am currently waiting for a replacement from Netgear. When it was operational, it would charge the battery about 7 percent per day while it had direct sunlight for 6 hours a day. ███ Update 5/19/2018: The replacement panel has been working for a couple of weeks now. When I plugged in the camera it had 88 percent charge and although the weather has been cloudy and rainy with only a few hours of sunshine in total for the last week, the camera is at 94 percent today. At some point last week it was at 97%. ███
I went through warranty procedures for the solar panel unit and assuming the same procedure would apply for the cameras and the main unit, here is how it worked. I called Netgear support at 408 638 3750 and explained that my solar panel worked only for a couple of days and it died. The support representative was easy to work with, she asked me for my Arlo account email address, the serial number of the device and registered the product under my name for which I got an email. I explained that I can charge the camera without a problem with the regular charger and she did not ask for further troubleshooting steps. The phone call lasted about 10 minutes where she created an RMA and gave me the following three options to send me a replacement.
1) Standard Swap Exchange: I pay to ship back the solar panel and they send me a new one when they receive my old one.
2) Advanced Ground: I pay them $16.50 and they ship a new one with a label for the old one that they have to receive within 10 days otherwise they charge me for the new one.
3) Advanced Next Business Day: I pay $29.99 to have it shipped with the same terms of option 2 but faster.
I selected option 2 and I received the replacement solar panel 3 business days later while I was getting shipment notifications via email and was aware that it was on its way. I am not sure if they sent me a new or refurbished solar panel. It looks new but the wire was already plugged in and the one I originally purchased did not have the wire plugged in but other than that it came in a sealed box with all the parts.
-They are wireless and depending on the traffic that you are recording, you may not need to charge the batteries more than once a month.
-Cameras have both a magnetic and a 1/4 screw mount option which makes them easy to mount almost anywhere.
-Recordings are saved on Netgear's website so you do not worry that a thief will also take your DVR with the recordings.
-You get a notification on your phone as soon as motion is detected.
-Cameras record sound and you can also talk through the camera build in speaker by using your phone or computer.
-Cameras can be set up for motion detection on a specific region of the viewing area but you have to have the camera plugged in 24/7 or you can use the default setting. I found that the default setting works well because it does not get triggered by street traffic that is caught at the upper 5% of the viewing frame on mine. Yet if someone enters the driveway, I get a notification.
-You can add multiple users by just inviting them and after they download the app and create a Netgear account, they can see the cameras you have allowed them to see. You can also add multiple camera security systems from various locations to your Netgear account and be able to manage them all from the app.
-The app is very well made and maintained and you can do everything from it. If you prefer to use a browser, you can do so but it needs Flash so you will be better off using Internet Explorer
-They have a very wide viewing angle (130 degrees) and that is borderline to a fish-eye lens which makes detail hard to view even though they are 1080P. If Netgear offered versions of the cameras with 60 or 80 degree lenses, I would love to have a couple of those cameras too in order to easily identify license plates and faces at greater distance. Also the 130 degree angle gives a curved image at the edges and that means that you may not have useful footage unless you overlap 2 cameras by about 15% and a less wide angle may have been more useful anyway.
-They only record a short clip when motion is detected. This means that if you come in and out of the frame within a few seconds, it creates 2 recordings instead of one. For example, If I get in my car in the morning put on my seat belt and then realized I forgot something take of my seat belt immediately and get out of the car, the cameras will record 2 separate clips. One of me getting to the car and one getting out of the car.
-Because the recordings stop immediately after motion has stopped, also means that you get many notifications on your phone or email for the same event and that is annoying.
-The fact that you need to charge them every month means that you will want to install them low so you don't have to get a ladder every time you need to charge them. Installing them low means that anyone wearing a mask can steal these expensive cameras.
-You can download the clips from the website or in your phone but there is no video time stamp so handing them over to the police like I had to do many times with my old cameras, will not be very helpful for their case if timing is critical. The only time stamp you get is when you are viewing the clips directly from their website or in the app. Once downloaded, that information is nowhere to be found.
-Although you can easily install a USB hard drive and set it up to keep recording by deleting old recordings when full, the recordings in the hard drive will not be synchronized with Netgear's website if there is an Internet Service interruption. This is a pain because the app does not give you the means to view footage from the hard drive and you will have to disconnect it and connect it to a computer to see what is recorded. All the app can tell you is how much space is remaining.
-There is a siren feature that is fairly useless because it only generates an alarm sound from the main unit and not from the camera's speakers. A thief will be more amused than scared when he/she hears the faint alarm sound coming from a locked house. If the thief has already entered your home or business, you would call the police and not want to warn him/her that they are coming by sounding off an alarm.
In conclusion, this may be a four or five star item for people that have never had cameras before but I give it 3 stars for the fact that it is recording very short clips and most importantly it does not have the time and date stamp in the video frame which is very important especially if you need to "stitch" some of these clips together to present a sequence of events to law enforcement. I do understand that it records very short clips to preserve battery but I think that there should be an option to select how many seconds it should keep recording after motion is no longer detected.
███ Note: Some features like setting specific regions in the viewing area to trigger motion detection, require the camera to be plugged in. Some other features, like 24/7 recordings require that you have the camera plugged in and a paid subscription. Features that require the camera to be plugged in will not work with the solar panel. This review is based on the free subscription. In my case the non paid (basic) subscription has adequate features and recording retention time (7 days of unlimited recordings). Some people gave feedback (Thank you!!!) in the comments saying that they can adjust the recording length from the "Mode" menu settings but the setting they are referring to is not to extend the recording time after motion has ended but rather to set a predefined length of time of the recording when motion is detected. In that mode, the recording will be the time you set even if motion is being detected continuously and multiple files will be created of the same length until motion stops. This also means that you will be getting the same amount of notifications as the number of files created. I tried to use this setting but it makes matters worse as far as generating multiple notifications and multiple video files for the same event. ███
Top international reviews
1.- En primera aunq configures la mayor calidad de imagen está tiende a verse borrosa y aún estando a un metro no se aprecian bien los rostros (y con buena iluminación).
2.- No funciona adecuadamente la visión nocturna, no se ve nada, se aprecia más si pongo la visión normal y el brillo al máximo y por las mañanas tengo que bajar el brillo al 50% xq este mismo no se ajusta solo y se ve todo blanco... Algo engorroso la verdad.
3.- El vídeo no es tiempo real, tiene un desfase de 20 segundos o mas.
La imagen que adjunte es cuando el brillo está al 100% y tengo que bajarla manualmente al 50 y por las noches subirla al 100 nuevamente para que se aprecie algo.
Me ha sorprendido los rangos de deteccion de movimiento, hay que comprender como funciona y dónde están localizados estos puntos para optimizar su colocación, pero con un poco de pruebas y paciencia lo comprendes.
Con la aplicación para el teléfono, tableta o web de Arlo puedes cambiar settings, ver las cámaras, generar distintos modos para deteccion de movimiento de todas o ciertas cámaras, alertas de movimiento.
Cosas que no me gustaron:
- Cuando quieres ver el video, siempre te lo muestra online, es decir, si estas en casa conectado al mismo WiFi, la imagen no viene directo de las cámaras, si no que esta viaja al internet y luego llega a tu teléfono, por lo tanto existe un pequeño retraso en lo que estas viendo.
- La estación base genera su propia WiFi donde las cámaras se conectan, por lo tanto si alguna cámara esta fuera de rango, no puedes simplemente extender la WiFi, ya que es una WiFi privada y no cuentas con las claves de acceso. La solución que ofrece el fabricante es comprar otra estación base.
- Ahora que Alexa llegó a México, lo he podido enlazar con su skill, pero falta funcionalidad por parte de los desarrollarores de Arlo para permitr poder cambiar entre los modos de seguridad que puedes establecer en la estación base. Existen otras alternativas como IFTTT pero no permite cambiar entre los modos "custom" para la estación base y poder activar o desactivar la deteccion de movimiento y audio, además que a la fecha tienes que utilizar la palabra "trigger" para ejecutar comandos de IFTTT
En los foros de usuario del fabricante se habla de mejoras a estos puntos y con suerte próximamente tengamos estas funcionalidades, hasta entonces, le pongo 4 estrellas.
Aparte que no ofrecen grabación continua en la nube en México, sólo por detección de movimiento.
Yo compré unas cameras de Amcrest, y es infinitamente superior!
La otra funcionalidad que me gusta mucho es la geolocalización, cuando no hay nadie en casa todas las cámaras de la casa mandan alerta y graban cuando detectan movimiento, cuando estamos en casa solo las cámaras externas notifican. La calidad del producto también es excelente y el rango de alcance de las cámaras a la base es muy bueno.
Tengo cámaras D-Link y la gran diferencia es que con Arlo las grabaciones suben de manera automática a la nube.
Si tengo que mencionar un area de oportunidad es el retraso en el video ya que el stream al venir de Internet siempre tiene delay aún cuando el video está en vivo.
If in high motion area battery will die in less than a week.
Other than that fantastic product!
I bought on sale for $679.00 Canadian and couldn't be happier.