Arris TM802G Telephony Modem
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- Arris: Touchstone
- Model: TM802G
- Telephony Modem
- Flexible 8x4 downstream/upstream channel-bonding with superior throughput
- PacketCable 2.0 BASIC compliant
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Top Customer Reviews
The reason I give this only 4 stars is that I can't rate how well the telephone part of this modem works since Time-Warner REFUSES to activate it for telephone; only for internet. I'm going to drop the TW telephone when my year is up, and then I can get rid of their telephone modem and just have the single modem. I may sell this one, and hopefully, someone who isn't on Time-Warner can take advantage of this modem's full capability. Then, I'll buy a Zoom 5341J, which seems to be the best modem going for just internet.
This modem and few others (ARRIS) are on their web site as a supported modems, the catch is you have to buy it from their vendor and most likely pay 2x the amount. This modem is listed for $138 where here I get it for 65. Same hardware, same I would think except firmware. Can't they send the program/firmware down the stream to my modem like they do with my other 2, (Motorola) I guess this is different because of the "phone" feature and something to do with L3 Communication (provider) some proprietary stuff. I went this time to my local office and showed them the modem, they started the activation process with no success because of the MAC/SN would not be accepted in the computer. They suggested I call corporate/toll free number to activate it. So long story short, they have a pull of MAC/Modems that will accept only and only from yourbroadbandstore dot come where again I refuse to buy from them @ 2x the price and with a lock-in to CableOne only.
It would be nice to be able to use 3rd party VOIP provider @ 2-5$/month and still have broadband coming through same modem but doubt it.
I will end up all services and end up with just INTERNET+TV from another provider and get OOMA (free telephone service) and call it quits.
I have not connected the Modem yet, will be doing during the weekend.
Most Recent Customer Reviews
Needed a replacement modem and this modem is just the right fit for our families Wifi needs, we are pleased with this product.Published on February 5, 2014 by Leneika
We bought it so that we will not pay rental fees every month to our cable company. It is an excellent product and we have not had any trouble in one year we have it.Published on September 22, 2013 by Brentwoodwalla
it is working very well for my purposes. very happy to have it, but i still found it not to be compatibal w/brighthouse cable co. who recomended it (arris) as top rated.Published on May 9, 2013 by cindy xanders
Purchased this to replace a unit from Comcast that I had been paying $7 a month rental for years only to find that this unit could not be provisioned to work on the Comcast System. Read morePublished on February 3, 2013 by Susan Bodge