Arris Touchstone DG860A Cable Modem DOCSIS 3.0 compliant, High Speed Data Gateway
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- DOCSIS 3.0 Residential Gateway Cable Modem
- High Performance Wi-Fi® Alliance certified 802.11b/g/n wireless access point and 4-Port Ethernet Router
- Up to 8 downstream channels supporting over 320Mbps of data capacity
- Up to 4 upstream channels supporting over 120Mbps of data capacity
- 1-Year Full Coverage Warranty
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Top Customer Reviews
I have also had huge connection problems getting it to connect to Windows 7. No problem with iOS and Vista devices, but several times a week I lose all connection to my desktop for about an hour. I have had several other routers with no connection problems to any of these devices. I also get wildly different speed test results on each device. Running speed tests on each device results in >10Mbps variances between devices. I can understand a difference from my phone, but my desktop and laptop should not see such a wide difference (especially when the desktop is giving .5 Mbps and the Laptop is giving 13+).
I can not stress how horrible this unit is, even if you only use it to surf the web the constant connection drop is annoying.
Update: I got around to replacing this modem/router with just a straight modem and a separate Belkin wifi router. I tested my desktop at 3 Mbps immediately before replacing and 28 Mbps after. Almost a 10x increase just by replacing this router. Smaller change on my laptop with it going from 14 Mbps to 25 Mbps. No connectivity issues with my Belkin router and all around satisfied once again with my internet connection.
However, wireless is completely and utterly unreliable. Not only does it top out at about 15mbps, it is extremely inconsistent. The wireless randomly drops, has random periods of lag and inoperation. During one of these times, I took my laptop and placed it right next to the router, and it still wouldn't work properly. But then I connected an ethernet cable and it was fine.
Bottom line, don't use this for wireless.
Now, note this CON: if you are a FPS gamer, you will likely see random problems with this modem with your wireless and Wired connections. I think there is a firmware problem with this modem that will very briefly (in seconds) drop the connection. This is fine in surfing or App gaming on your smart phone, but is a HUGE problem with FPS. When milliseconds can cause instant death or worse the "connection lost" icon it will drive you mad. I first thought it was a problem with my Home RG11 cable wiring, but after three techs coming out to my site, and no problems found, the last tech said he has seen this problem constantly ONLY with TW Gamers. He suggested buying a dedicated Dual Channel Router and disconnecting the built in dual channel WiFi side of the cable modem-router. I bought and inexpensive single channel 300 Mb B00A3YN0Z0 this works great. It solved ALL my connection problems.
My cable guy mentioned similar misfortune with the Arris and recommended the Motorola Surfboard cable modem.
Most Recent Customer Reviews
I have no problems so far and at has being working great.
we are 15+ devices in the house and we all have great reception...best of all is that I bought it at grat price.
Works like a charm! I called TWC and gave them the necessary info and within 15 mins I was up and running. Read morePublished 11 days ago by JewishBacon
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