The Art of Asking: Ask Better Questions, Get Better Answers Kindle Edition

3.5 out of 5 stars 39 customer reviews

ISBN-13: 978-0137144242
ISBN-10: 0137144245
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Editorial Reviews

From the Back Cover

Ask the Right Questions in the Right Ways...And Get the Answers You Need to Succeed! Discover the core questions that every manager needs to master...how to avoid the mistakes business questioners make most often...ten simple rules for asking every question more effectively. Learn how to ask tough questions and take control of tough situations...use questions to promote innovation, drive change, identify hidden problems, and get failing projects back on track. Ask better questions, get better answers, achieve better results! "Required reading for every leader who wishes to see his or herorganization flourish and career progress." Garry A. Neil, MD, Corporate Vice President, Johnson & Johnson "Asking, listening, understanding the real meaning of the answers, and taking actions based on facts are really the essence of managing. This book has helped me in connecting the dots in my understanding (and lack thereof) of why things really did not work the way I expected them to." Pradip Banerjee, PhD, Chairman and Chief Executive Officer, Xybion; retired partner, Accenture "The framework and techniques provide outstanding ideas for executives to both gain better information and develop the analytical skills of their teams." Terry Hisey, Vice Chairman and US Life Sciences Leader, Deloitte We've all met the corporate inquisitor: the individual whose questions seem primarily intended to terrify the victim. The "right "goal is to "solve the problem"--and to build a more effective, collaborative organization where "everyone "learns from experience, and "nobody's "too intimidated to tell the truth. That means asking the "right "questions in the "right "ways. This book will teach you how to do precisely that. Terry J. Fadem shows how to choose the right questions and avoid questions that guarantee obvious, useless answers...how to help people give you the information you need...how to use body language to ask questions more effectively...how to ask the innovative or neglected questions that uncover real issues and solutions. You'll learn how to adopt the attributes of a good questioner...set a goal for every question...use your personal style more effectively...ask tough questions, elicit dissent, react to surprises, overcome evasions, and more. Becoming a better questioner may be the most powerful thing you can do right now to improve your managerial effectiveness--and this book gives you all the insights, tools, and techniques you'll need to get there.
  • Evaluate your current "questioning" skills...
    ...then systematically improve them
  • Choose better questions...
    ...and ask them the right way
  • Ask tough questions more effectively
    Get at the truth, uncover the real problem, and solve it
  • Master the crucial nonverbal aspects of asking questions
    Finding your best style and the right body language

About the Author

T.J. (Terry) Fadem is a veteran manager with 25 years of experience ranging from supervising steel workers (J&L Steel) to managing in a major corporation (DuPont) to working with start-up companies. His business venture teams have been profiled in books and periodicals, and he has also been a frequent speaker and consultant on strategic management issues. Fadem is currently the managing director, Corporate Alliances at the School of Medicine at the University of Pennsylvania where he is also a member of the Core Team of the Mack Center for Technological Innovation at the Wharton School. In addition, Fadem is president of the Biomedical Research and Education Foundation.


Product Details

  • File Size: 1131 KB
  • Print Length: 224 pages
  • Simultaneous Device Usage: Up to 5 simultaneous devices, per publisher limits
  • Publisher: FT Press; 1 edition (December 1, 2008)
  • Publication Date: December 1, 2008
  • Sold by: Amazon Digital Services LLC
  • Language: English
  • ASIN: B004M18NI4
  • Text-to-Speech: Enabled
  • X-Ray:
  • Word Wise: Enabled
  • Lending: Not Enabled
  • Enhanced Typesetting: Enabled
  • Amazon Best Sellers Rank: #452,532 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
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Customer Reviews

Top Customer Reviews

By Kevin L. Nenstiel TOP 1000 REVIEWERVINE VOICE on October 30, 2010
Format: Kindle Edition Verified Purchase
I initially thought that author Terry J. Fadem approached his topic in too dry and declarative a manner, so that this book would be more useful in analyzing questions than in asking them. I thought he handled the Socratic method too axiomatically to be really useful. I felt he really didn't do his topic justice.

Then, just for laughs, I used his tips to jot possible questions in the margin of a meeting agenda. Though I can't say Fadem revolutionized the meeting experience, or breathed new life into a dead endeavor, it was one of the more productive meetings I have attended. I got straight, useful answers from participants who had been habitually evasive or vague. I emerged feeling like my time had been well spent.

I wish Fadem wasn't so narrowly prescriptive. I wish his language style wasn't so starchy. I feel he should have spent less print space on lists of boilerplate questions, and more on exercises to help us create our own questions. But as an introduction to the use of dialectic method in a business setting, this is a pretty handy book. Just be prepared to use it as a launch pad, not a throne.
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Format: Paperback
We've all been through "inquisitions" - on both sides of that equation. This book explores the process of asking - and answering - and describes how this skill set is essential for managers in any industry.

I was surprised by how many ideas I got from this interesting book - ideas for how to conduct meetings, how to get the information I need from colleagues and my staff, and some ideas for projects that came to mind while reading the book.

At first glance, this book looks like a taxonomy of "asking" - every possible type of question you might consider asking. Reading the descriptions and discussion opens more insights into the second theme of the book, getting the right ANSWERS, which is core to any business.

This book is a must-read for anyone involved in business, entrepreneurship, R&D, and especially human resources. I think this book would make a nice handout for a training class in human resources or general management, in a company or school. I can see how this book might also help balance questions and answers in someone's personal life. I am using the ideas in this book in my professional life and highly recommend this book.
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Format: Paperback Verified Purchase
This book has some interesting information, but does not offer clear and unambiguous guidance. It's written in manner that makes your eyes glaze over, and you can tell it's been written by the numbers (sometimes literally): a theme sentence, an anecdote, five paragraphs of drivel, and finally a summation paragraph. Its most important ideas are scattered observations, often presented as lists; but the problem with that is there is far too much raw observation and not enough analysis. Don't give me a list, give me something I can follow!

That's why the book is not worth the effort.
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Format: Kindle Edition Verified Purchase
I didn't feel like I got any new ideas about what sorts of questions to ask, and I don't even usually read books about this subject. Some of the anecdotes were interesting and the rest of the book not so much. Many of the managers mentioned in this book as examples of how not to behave just made me angry. There weren't enough examples of managers who asked the right things. They all fit the stereotype that people have of wall street in the current economy. They were all ignorant backstabbers but still ended up getting promotions and bonuses anyway. So what is the point of being a good manager who can ask the right questions if you will get rewarded for doing the exact opposite? I couldn't finish reading beyond the first half of the book.
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Format: Kindle Edition
The Kindle edition is not readable due to formatting errors and missing pages. No matter which font, line spacing, or words per line the text runs off the screen.

Perhaps this is the reason the price was a promotional zero dollars.
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Format: Kindle Edition Verified Purchase
There are serveral pages missing the kindle format. For this reason alone, I stopped reading after the first chapter. It's disruptive to have so many paragraphs and thoughts unfinished. The writing and the ideas weren't bad. This seems like it would be a good book to refresh your skills set. I wouldn't say this book has anything ground breaking.
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Format: Paperback
I read this book the week of 12/14/2009. As with any opinion, it is only my opinion and these reviews will vary depending on who reads the book and what the reader is looking for. I was looking for ways to improve my needs assessment skills. This book certainly achieved this goal for me.

On a 1 to 5 scale, 5 being the best:

Readability: 3 I could handle about thirty minutes of reading before I took a rest from it.

Information and
new ideas: 5 I was impressed with the authors knowledge of the subject and how ideas were tied into application.

Applicable Ideas: 5 No question about it, but keep in mind the ideas are mostly applicable to management. Some for sales.

Value: 5 For the $19.95, I got my money's worth.

I give it a 5 overall. The reading gets a little dry, but this is a book to increase our management skills, it's not meant to be a novel.

Good job Mr. Fadem!

Rip Walker
Author: Rip's Book of Common Sense Selling: Improving Sales Through Process Implementation
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