About the Author
A leading expert on Canadian design, Rachel Gotlieb has curated exhibits for the Gardiner Museum, the Textile Museum of Canada, and the Design Exchange. The author of Design in Canada: Fifty Years from Teakettles to Task Chairs, she writes on design for the Globe and Mail and other publications.
Excerpt. © Reprinted by permission. All rights reserved.
A few years ago, long after making a name for himself in the gold business, and decades after Clairtone had become little more than a quirky footnote in his career, he confessed to the New York Times: “Clairtone was the single most formative experience in my life because it was so traumatic.”
But I’m getting ahead of myself. Once upon a time, for a short time, Clairtone Sound Corporation was one of Canada’s most dazzling, most admired companies. It started in 1958 with four employees, $3,000, and a cramped, makeshift factory at 26 Sable Street in a Toronto suburb. The initial idea was simple: to merge contemporary Scandinavian furniture design with the latest in high-fidelity equipment.
My father, then 30 and an electrical engineer, made custom hi-fi sets for wealthy clients. His friend and partner, David Harrison Gilmour, 26, had a small business importing Scandinavian flatware, ceramics, and glass. Together, and inspired by a basic 1950s Danish sideboard, they came up with their first hi-fi model–a long, low cabinet in oiled teak with sliding doors and tapered legs. It was good-looking and functional, and it was unlike anything being made in Canada back then. Fitted inside the wooden cabinet were a Dual 1004 turntable, a Granco tube chassis, and a pair of Coral speakers hidden behind plain, wheat-coloured broadcloth from Knoll International.
In March 1959, less than four months after it was put into production, that first model, the 100-S, won a Design Award from the National Industrial Design Council. Other models followed, including the entry-level 400-S (“the Princess”) and the luxurious 1000-S (“the Signature”) with its wireless remote control. Then, almost overnight, it seemed, Clairtone’s stereo consoles were everywhere.
“Everybody knew about Clairtone,” my father would later boast to the columnist Joan Sutton. “The Prime Minister had one, and if the local truck driver didn’t have one, he wanted one.” Oscar Peterson, the legendary Canadian jazz pianist, officially endorsed Clairtone. Dizzy Gillespie and Frank Sinatra were avid fans. “Listen to Sinatra on Clairtone stereo. Sinatra does,” was one of the company’s most memorable tag lines.
During the company’s first five years, between 1958 and 1963, production soared from 350 units a year to 25,000 units. The pace was incredible. That year, 1963, Clairtone was listed on the Toronto Stock Exchange. And nothing, nothing at all thrilled my father so much as seeing his upstart company listed alongside Canada’s old guard, the Establishment: Massey-Ferguson, Algoma Steel, Canadian Pacific Railway, Abitibi Power & Paper, Falconbridge Nickel, Walker-Gooderham & Worts. “In those days, the TSE was as WASP a club as you can get–it was it,” my father reminded me. “I was not only not WASP– I was Jewish, I was an immigrant, and I had an accent.”
So great was demand for the company’s products in the early 1960s that, for a time, at Simpson’s department store in Toronto, one Clairtone hi-fi was sold every three hours. In those years, throughout the December rush, Clairtone’s factory stayed open around the clock, with cabinetmakers and assembly line workers pushing out stereo consoles in time for Christmas. Keeping up with the orders was exhausting and exhilarating. “I worked seventy- and eighty-hour weeks,” the company’s former comptroller, David Pols, told me with pride, echoing other Clairtone employees I interviewed. “Sometimes, I recall, I worked all night.”
Remarkably, back in the day when about the only things Canada exported were natural resources and tractors, half of Clairtone’s stereos were being sold in the U.S., at “prestige accounts” like Abraham & Straus and Bloomingdale’s in New York, Marshall Field’s in Chicago, Halle Brothers in Cleveland, and J.L. Hudson’s in Detroit. For a Canadian consumer product to be featured in the windows of Bloomingdale’s was almost unimaginable–and yet, there it was.
In 1959, when fashionable men, including my father and David Gilmour, still wore three-piece suits, an article in the Globe and Mail trumpeted Clairtone’s success in the U.S. market: “Canadians would have popped a few buttons on their vests last week if they had attended the American Music Show in New York. A stereophonic set designed and manufactured by a Canadian company founded less than a year ago by two young Canadians was the centre of attraction.… This is perhaps the first time a piece of Canadian consumer-electronic equipment has aroused such enthusiasm in the U.S.”
As for my father and David, they were hailed as visionaries. They were “everybody’s darlings,” in the words of the journalist Alexander “Sandy” Ross. “They were treated as movie magazines treated Rock Hudson, with awestruck approval,” another journalist recalled. “Peter Munk was probably one of the most admired young men in Canada, the closest thing to a hero the Canadian business community has produced in this generation,” continued Ross. “Just contemplating the Clairtone phenomenon made us all feel smart and groovy and efficient, like the Scandinavians almost.”
Even my father seemed awe-struck by his own success. “There was a year when I had thirty-four speaking engagements,” he recalled wide-eyed on CBC’s the fifth estate in 1978. “I stood there, at the age of 30, lecturing the stalwart, establishment members of the Canadian business community. I used to go home … and pinch myself.”