The Art of Community: Building the New Age of Participation Second Edition

by Jono Bacon (Author)

28 ratings

ISBN-13: 978-1449312060

ISBN-10: 1449312063

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Online communities provide a wide range of opportunities for supporting a cause, marketing a product or service, or building open source software. The Art of Community helps you recruit members, motivate them, and manage them as active participants. Author Jono Bacon offers experiences and observations from his 14-year effort to build and manage communities, including his current position as manager for Ubuntu.

Discover how your community can become a reliable support network, a valuable source of new ideas, and a powerful marketing force. This expanded edition shows you how to keep community projects on track, make use of social media, and organize collaborative events. Interviews with 12 community management leaders, including Linus Torvalds, Tim O’Reilly, and Mike Shinoda, provide useful insights.

Develop specific objectives and goals for building your community
Build processes to help contributors perform tasks, work together, and share successes
Provide tools and infrastructure that enable members to work quickly
Create buzz around your community to get more people involved
Harness social media to broadcast information, collaborate, and get feedback
Use several techniques to track progress on community goals
Identify and manage conflict, such as dealing with divisive personalities

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Editorial Reviews

About the Author

Jono Bacon is an award-winning leading community manager, author and consultant. Currently the community manager for the worldwide Ubuntu community, Bacon is a regular keynote speaker, has also authored four books and acted as a consultant to a range of technology companies. Bacon's weblog (http://www.jonobacon.org/) is one of the widest read Open Source weblogs and he writes regularly about community management.

Start reading The Art of Community: Building the New Age of Participation instantly on your Kindle Fire or on the free Kindle apps for iPad, Android tablet, PC or Mac. Don't have a free Kindle app? Get yours here

Product details

Publisher ‏ : ‎ O'Reilly Media; Second edition (June 12, 2012)
Language ‏ : ‎ English
Paperback ‏ : ‎ 576 pages
ISBN-10 ‏ : ‎ 1449312063
ISBN-13 ‏ : ‎ 978-1449312060
Item Weight ‏ : ‎ 1.95 pounds
Dimensions ‏ : ‎ 7 x 1.1 x 9.19 inches

Best Sellers Rank: #729,428 in Books (See Top 100 in Books)
- #313 in Social Media for Business
- #372 in Business Communication
- #522 in Social Media Guides

Customer Reviews:
28 ratings

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Amazon Customer

The Open-Source Community Bible

Reviewed in the United States on January 8, 2019

Verified Purchase

This book is the complete bible on open-source communities. It is everything I could have asked for - and a whole lot more ---but I was looking for information about open-source community building.

My only disappointment was that I didn't read it sooner!

If you do not know what open-source communities are, or if you are looking for community building in general, you may be disappointed (as some other reviewers note)

One person found this helpful

Helpful

Hamish Willee

Community management as a general methodology/framework

Reviewed in the United States on June 4, 2014

Verified Purchase

I wish this book had existed when I started out as a community manager.

If you're just starting the role it can save you a lot of time in re-inventing a methodical approach to community management. As an experienced community manager it can surface ideas and approaches you might not have considered.

What I found particularly useful was that it is largely "generic". It helped me better understand how my domain-specific community management skills could be better applied to other types of communities.

3 people found this helpful

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Mark Murphy

Good resource on the art of building community.

Reviewed in the United States on August 8, 2014

Verified Purchase

Good resource on the art of building community; the book has shared some new ideas and provided building blocks to put in place a solid foundation for our community structures.

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Splrk

Good info, but tedious reading

Reviewed in the United States on January 24, 2017

Verified Purchase

The book is really about community management, IE. Managing people from around the world who may not be under your direct authority.

It started off well, but it is hard to get through.

Helpful

Erky

Great for communities of all kinds - not just software

Reviewed in the United States on June 16, 2012

This is a great book for anyone who wants to understand how to build, motivate and inspire a group of people around any project or cause. I can see a lot of it also being very useful for companies who are trying to understand how to better engage with their customer bases, something that every business needs to do more of in order to be successful.

Jono's writing is witty and engaging, so the book manages to strike the important balance between being an easy and entertaining read while still providing a very practical guide for how to successfully build communities and keep them going. I really appreciate the fact that this book doesn't wander off into the theoretical too much, which it seems so many books on these types of subjects do. Instead, you will get a very hands-on guide or roadmap on what to actually do to build a more successful community, along with suggestions for tools and best-practices to help you along the way.

4 people found this helpful

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Amber Graner (akgraner)

Community 101 - The basic building blocks for building not only communities but the Community Manager as well.

Reviewed in the United States on June 25, 2012

Jono Bacon, in addition to his own wit and wisdom brings a star studded cast to the 2nd Edition of "Art of Community". Its foreword by Chris Anderson, Editor of Wired Magazine, captures the beauty and spirit of Open Source and why community is so important to these ecosystems. In Chapter 14, Bacon includes interviews from well know personalities such as Linus Torvalds, creator of the Linux kernel, Mike Shinoda of Linkin Park, Tim O'Reilly of O'Reilly Media, Mary Colvig of Mozilla and more to illustrate building successful communities doesn't just happen; it takes time, energy, a little luck, trial and error and is truly an "Art".

In this second edition of "Art of Community", Bacon revises and updates the current content based on his personal experience as he perfects his own "Art" as he openly and honestly shares the lessons learned-"the good, the bad, and the ugly". He also adds new chapters on social media, measuring community and community case studies.

Whether you are thinking about entering the world of community management or you're a seasoned community veteran looking to improve your skills, or those wanting to know what makes a good community manager this book has something for you and your organization. Not only does it outline the "how to" of building a successful foundation for engineering online communities, but the strategies outlined in "Art of Community" are universal and can be applied to any community be it virtual, physical or some combination of the two.

"Art of Community' is a reference must for any community manager.

3 people found this helpful

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Lee Sheppard

Compulsory reading for anyone establishing or revising an online community

Reviewed in the United States on August 11, 2013

Jono Bacon has done an outstanding job on compiling what it takes to successfully build an online community from the ground up using the right tools, the right documentation for governance and a well thought out section dedicated to conflict resolution in your community. Bacon emphasises the key issues with communities and provides a logical and methodical approach to ensure the safety of all members in the community as well as those with the responsibility of governing the community.

Having been a community leader, I found myself constantly putting the book down. Not because it was bad, but I wanted to take quick action on sections of this book that I read and apply it immediately within the community. And it works great!

There are some key areas that anyone starting always worry about; conflicts, moderators, lack of participation etc. but this book deals with that and far more. This simply is a bible that all Community Managers must have.

One person found this helpful

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Benjamin Kerensa

Art of Community is curated Community Management Kung-Fu!

Reviewed in the United States on June 26, 2012

Jono Bacon is at it again with this second installment of the Art of Community. He has crafted some of the greatest community management wisdom from years of experience and put it boldy into words in this must read for anyone who leads or contributes to a community.

Art of Community 2nd Edition is packaged with a variety of excellent interviews from favorites like Linus Torvalds and Mike Shinoda of Linkin Park.

Grab a copy of this book right away because its packed with indispensible knowledge and experience that will surely leave you with some new approaches to managing your community.

2 people found this helpful

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Top reviews from other countries

MarkJ

Great book shame about the missing images

Reviewed in the United Kingdom on September 3, 2012

Verified Purchase

None of the images that are referred to in the text have appeared in my copy of this otherwise excellent book. can i be provided with a copy of the book with images please. Thanks