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The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't Paperback – September 1, 2010

4.4 4.4 out of 5 stars 1,591 ratings

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The definitive guide to working with -- and surviving -- bullies, creeps, jerks, tyrants, tormentors, despots, backstabbers, egomaniacs, and all the other assholes who do their best to destroy you at work.

"What an asshole!"

How many times have you said that about someone at work? You're not alone! In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company. Practical, compassionate, and in places downright funny, this guide offers:
  • Strategies on how to pinpoint and eliminate negative influences for good
  • Illuminating case histories from major organizations
  • A self-diagnostic test and a program to identify and keep your own "inner jerk" from coming out
The No Asshole Rule is a New York Times, Wall Street Journal, USA Today and Business Week bestseller.

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Editorial Reviews

About the Author

Robert Sutton is Professor of Management Science and Engineering at the Stanford Engineering School. The No Asshole Rule was a New York Times and Wall Street Journal bestseller.

Product details

  • Publisher ‏ : ‎ Balance; Reprint edition (September 1, 2010)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 238 pages
  • ISBN-10 ‏ : ‎ 0446698202
  • ISBN-13 ‏ : ‎ 978-0446698207
  • Item Weight ‏ : ‎ 2.31 pounds
  • Dimensions ‏ : ‎ 5.5 x 0.75 x 8.25 inches
  • Customer Reviews:
    4.4 4.4 out of 5 stars 1,591 ratings

About the author

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Robert I. Sutton
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Robert Sutton is a Stanford Professor, organizational researcher, and best-selling author. His seven management books include bestsellers The No A**hole Rule, Good Boss, Bad Boss, and (with Huggy Rao) Scaling Up Excellence. His latest book is The A**hole Survival Guide:How to Deal With People Who Treat You Like Dirt.

Sutton was named as one of 10 B-School All-Stars by BusinessWeek, described as professors who are influencing contemporary business thinking far beyond academia. Sutton is an IDEO Fellow and co-founder of the Stanford Technology Ventures Program, Center for Work and and Stanford Design Institute (the d.school). His latest adventure at Stanford is the Designing Organizational Change project, which you can learn about at http://stvp.stanford.edu/doc. He has written over 150 academic and popular articles and chapters, and over 1000 blog posts. He often leads workshops and gives speeches about his books and is academic director of several Stanford executive programs including Customer-focused Innovation. Sutton tweets @work_matters. Visit www.bobsutton.net to learn more.

Customer reviews

4.4 out of 5 stars
1,591 global ratings

Customers say

Customers find the book full of useful insights and practical strategies for identifying and managing toxic behavior. They describe it as engaging, funny, and thought-provoking. Readers also appreciate the pricing options and say the book is worth every penny.

AI-generated from the text of customer reviews

101 customers mention "Insight"101 positive0 negative

Customers find the book fantastic, full of useful insights into identifying and managing toxic behavior in the workplace. They say it's helpful in understanding the new corporate paradigm and provides practical strategies for identifying and managing toxic behaviors. Readers also mention the book is filled with common sense and offers a clear-eyed look at just how many people are toxic at work. Additionally, they appreciate the analytical approach and guidance for calculating costs.

"Bob Sutton's veryy readable and well-researched book, "The No A-hole Rule," comes right to the point: we know who these people are, we work with..." Read more

"This insightful guide offers practical strategies for identifying and managing toxic behavior in the workplace...." Read more

"...In general the book has some great stories on real life people and is funny at times...." Read more

"...Dr. Sutton provides an analytical approach, guidance for calculating costs, and a pro-active approach that can improve the workplace for the sake of..." Read more

67 customers mention "Readability"60 positive7 negative

Customers find the book engaging, humorous, and thought-provoking. They also say it's entertaining and a quick read. Readers mention the premise is cute and great.

"Bob Sutton's veryy readable and well-researched book, "The No A-hole Rule," comes right to the point: we know who these people are, we work with..." Read more

"...Robert’s engaging writing and real-life examples empower readers to foster a more respectful and productive environment...." Read more

"...The remaining chapters are most entertaining for us all that have to work in such an environment or with people and need to manage...." Read more

"...This book is a quick read - I finished it in one weekend...." Read more

24 customers mention "Humor"22 positive2 negative

Customers find the book funny, entertaining, and insightful. They say it's witty and educational. Readers also mention the book is great for a bad day at work and relaxing time.

"...He provides definitive support and studies on the subject which are entertaining and funny at times...." Read more

"...This is a fantastically witty and educational book, which is bound to bring a newfound awareness to the biggest problem hindering our productivity...." Read more

"...I found it entertaining and found much truth in the coping strategies. I can think of a few of my coworkers who might borrow it...." Read more

"A great motivational text written with a strong sense of humour and an ability to mow down pompousness. Great text for any manager." Read more

11 customers mention "Value for money"11 positive0 negative

Customers appreciate the value for money of the book. They mention it's worth every penny and appreciate the pricing options.

"...Dr. Sutton provides an analytical approach, guidance for calculating costs, and a pro-active approach that can improve the workplace for the sake of..." Read more

"...These two nuggets alone are worth the price of admission. Buy two copies... one to keep, one to share. You are not alone." Read more

"This book bring some good point and certainly great great values. Nevertheless, sometimes it is too simplistic...." Read more

"...that will become an instant classic, in that not only is the cover worth the price of the book but the contents are also seemingly good, if you read..." Read more

5 customers mention "Material quality"5 positive0 negative

Customers are satisfied with the material quality of the book. They mention it's in very good condition and looks like brand new.

"Just wanted to say that this used book is in very good condition! I saved a few dollars and basically it looks like brand new!..." Read more

"Item in great condition." Read more

"Excellent material..." Read more

"Good material but redundant...." Read more

6 customers mention "Boredom"0 positive6 negative

Customers find the book highly repetitive and exhausting. They also say it's a long, dry read.

"...No real need for the whole book. Repetitive and quite exhausting. I gave the book 3 stars and not less, just for originality." Read more

"...Repetitive and eventually just gets boring. I even got the audio version to supplement the book. Even worse. Author comes off like a major whiner...." Read more

"...The book is also highly repetitive and a long and dry reading with little real insight...." Read more

"...Seemed kind of repeatative." Read more

Just disappointed
2 out of 5 stars
Just disappointed
I bought this as a replacement as I had this book previously and lost it. While I was excited to receive this book, I was disappointed in the condition. If I didn’t need it for a professional development session I was leading I would return it as it looks used and worn.
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Top reviews from the United States

Reviewed in the United States on June 12, 2007
Bob Sutton's veryy readable and well-researched book, "The No A-hole Rule," comes right to the point: we know who these people are, we work with them every day, many of them are our bosses, let's call them by the name we all know: A-holes.

These are the folks, mostly managers but they can be your co-workers, who demean and damage those with less power. These are the employees who ingratiate themselves upward, and kick anyone below who seems "irrelevant." They are forceful, nasty, obnoxious and often underhanded, spreading their poison in subtle or obvious ways. However they do it, they leave a trail of oppressed, humiliated and de-energized subordinates. They aren't worth the trouble, Sutton argues.

Sutton's argument is laid out in no-nonsense terms: a-holes cost money, demoralize staff and turn off customers. Research shows, Sutton writes, that companies cannot afford even top performers (for example, top dollar-generating salespeople) who are a-holes because the actual cost (TCA = Total Cost of A-holes) must be viewed in terms of what it costs the company in turnover, lost sales and lost productivity in the remaining staff who are forced to spend a lot of time avoiding or protecting themselves from a-holes.

Sutton's advice: Get rid of them. Failing that, at least don't let them on search committees because they breed like rabbits.

Although this book is gaining traction through its appealing message and highly contagious name, Sutton, a Stanford professor of management science and engineering, has not written a book that should be considered "trendy," even though its time has surely come. This is sound, real-life advice, based on research, that I believe will stand the test of time.

If you're thinking of hiring an a-hole, if you work with or under an a-hole or two or three (a "den of a-holes," as Sutton so aptly describes such workplaces), if you think you might be an a-hole, this book is for you. It's filled with advice for everyone, including who not to hire in an a-hole's place (wimps and polite clones need not apply).

I'm so glad Sutton had the courage to write this book. It needed to be said, and said in a way that people can understand. I have applied its concepts and am trying to spread his message at the company where I work, which was once ruled by a major a-hole, who hired and promoted a bunch of clones. That president is now gone, but his "residue" lingers. The new president is far more enlightened, and there is hope that he might establish the No A-hole Rule here.

Another book very worth reading that has a similar message is The SPEED of Trust: The One Thing that Changes Everything by Stephen M.R. Covey. Covey also argues, in no uncertain terms, that bad people should not be in management, and that you will lose money and time if you don't create an atmosphere of trust.
16 people found this helpful
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Reviewed in the United States on July 17, 2024
This insightful guide offers practical strategies for identifying and managing toxic behavior in the workplace. Robert’s engaging writing and real-life examples empower readers to foster a more respectful and productive environment. A vital resource for anyone looking to cultivate civility and thrive at work.
One person found this helpful
Report
Reviewed in the United States on May 2, 2007
A really wonderful book, that can help you feel better and cope in a distressing work environment. Whether it be baring witness or the target of abuse direct or indirect. I know the title may throw some people off. Let's face it; the "A" word really says it all to those that make our daily work uncomfortable or even in those painful meetings or clients. Sutton even explains how the terms jerk, bully, abusive environment, and so forth can't accurately describe the situation. These are not simply bullies, its abusive behavior and on the borderline of harassment or discrimination. Sutton first defines a**hole and then treats the subject of just plain a**holes in the office from three perspectives: 1) trying to create an a**hole free environment, 2) the damage it creates in productively and general hiring costs, and 3) how to live in such an environment. He provides definitive support and studies on the subject which are entertaining and funny at times. It's not a touch and free good book, its based on facts and supporting research.

I must admit, I starting reading his book from the fourth chapter to the end where it discusses how to survive an environment full of a**holes. This was more applicable in my situation. Interesting Sutton points out specific avoidance and non-productive behavior I have witness myself that clearly confirms the affects a**hole have on productively. The beginning chapters are a little slow which mostly state the facts and definition as well as the weeding out a**hole in the hiring process. Good reading for Human Resources folks in the hiring and review process. The remaining chapters are most entertaining for us all that have to work in such an environment or with people and need to manage. In general the book has some great stories on real life people and is funny at times. As we all know it is much easily to be cruel than it is to be nice. I think everybody knows that. And misery loves company and helps us all cope. Join the crowd and get the book to learn about what we all non- a**holes can do together to survive and support each other. And maybe it can help an a**hole himself get better, that I can't only hope. Incidentally I bought one book and am passing it around having each person sign it after they read it. Some have even bought their own copy to pass forward or keep as a reference.
10 people found this helpful
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Top reviews from other countries

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Avo
5.0 out of 5 stars One of the best business books out there!
Reviewed in Canada on May 26, 2020
This is the mantra of our firm and it is due to the fact that I read this book many years ago and really appreciated how it put the feelings I had in print. When I started my own professional services firm, I decided to follow its philosophy in my new organization, which has now expanded across North America and Europe. I have also given the book to many client partners who have raved about it and made changes within their organizations AND more importantly, I have given them to other clients (not partner clients) with whom I have decided not to work with anymore because of who they are...because when you own your own business, you can easily do that. It's a great feeling!
Rodrigo Pastori
5.0 out of 5 stars Livro excenelte! Assholes no more! NEVER!
Reviewed in Brazil on December 17, 2018
Gostei muito desse livro, faz vc parar e pensar que nao precisa aceitar m!@¨& de qualquer pessoa e não deve agir como eles.
Sameer Ahire
5.0 out of 5 stars Simple brilliant!
Reviewed in India on December 10, 2017
I wish I could have read this book earlier in life! Simple brilliant!
EC
5.0 out of 5 stars Best piece of therapy after a traumatic experience!
Reviewed in Germany on February 15, 2014
Refreshingly honest, simple, and funny! A book pretty much everyone can relate to and a very effective therapy tool for anyone who spent too much time down A*** Avenue. In a business world where we are taught to refrain from criticism and suppress any negative feelings about our work environment, this book provides a much needed confirmation that A***s do exist and being surrounded by them can kill us (as well as business results) a little every day. Apart from the option to walk away, this book may give the courage to the well intentioned, constructive people in an A*** infested organization to stand by each other and eventually uncover these destructive characters and put an end to their game.
Arianna
5.0 out of 5 stars Helpful and hilarious
Reviewed in the United Kingdom on November 3, 2012
I loved this book. Practical and entertaining advice about how to deal with weenies, as I call them. I had a weenie that I kept longer than I should have, which actually helped me define my company's culture. Absolutely more of these are getting in and thanks to this book I know how to spot and handle them.