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The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't Paperback – September 1, 2010
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From Publishers Weekly
Expletive or not, by the end of this book, listeners will be desensitized to the word "asshole," which is said hundreds of times in this audiobook. Sutton's premise seems pretty simple: get rid of arrogant jerks in the work place from every level of an organization. Through each chapter, he explores a different aspect of assholes, from identifying the type to dealing with them to what one should do if they believe they are an asshole to why it may be beneficial to keep one or two around. You'd think with a title like The No Asshole Rule, some humor would follow, but that's where the book falters. It's too serious and often too simplistic in its resolutions for curing the asshole problem at work. Sutton's reading of his own words lacks conviction. The interview with the author at the end proves interesting since his answers feel more candid than the rehearsed words of the audiobook.
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved. --This text refers to an alternate Paperback edition.
We all know them or know of them--the jerks and bullies at work who demean, criticize, and sap the energy of others, usually their underlings. It could be the notorious bad boss or the jealous coworker, but everyone agrees that they make life miserable for their victims and create a hostile and emotionally stifling environment. Fed up with how these creeps treat others and poison the workplace, Sutton declares war and comes out calling them exactly what they are--"certified assholes." Caricatured in sitcoms such as The Office, these brutes are too often tolerated until irreparable damage is done to individuals and the organization as a whole. Sutton's "no asshole rule" puts a stop to the abuse in no uncertain terms. Similar rules have transformed such companies as JetBlue, the Men's Wearhouse, and Google into shining examples of workplaces where positive self-esteem creates a more productive, motivated, and satisfied workforce. If you have ever been a victim, just reading Sutton's analysis brings calm relief, empowerment, and reassurance that you're not alone. David Siegfried
Copyright © American Library Association. All rights reserved --This text refers to an alternate Paperback edition.
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Top Customer Reviews
One of my favorite lines in the book is: " Passion is an overrated virtue in organizational life, and indifference is an underrated virtue." While self-professed management gurus who have never had a real job like to trumpet passion in the workplace (and implicitly accept jerk-like behavior), Dr. Sutton points out that sometimes a bit of detachment goes a long way in making life bearable. This is a book about picking your battles and doing what you can to make your workplace enjoyable. It is a quick, interesting and easy read.
- Lowering staff morale and sapping team spirit, and the associated impacts on performance/productivity/quality of work.
- Staff turnover and the high associated direct costs and 'opportunity costs' incurred when good people leave in order to escape bad apples.
- Potential exposure to legal action due to workplace bullying or discriminatory behaviour.
Dr Sutton's book various facets of what happens when such people and their bad behaviours are tolerated, both those in positions of power or part of ones' peer group – these behaviours are certainly not unique to those in management!
Numerous references to, or commentary by, recognized business and academic leaders is also included that further details bad traits in managers and team members, but also provides examples of exemplar behaviour due either to excellent top-down leadership or individuals simply rising above the poor behaviours demonstrated by others to achieve personal success anyway.
The text is also punctuated by often humorous examples from Dr Sutton's own workplace and academic experience, and his writing style makes this potentially dreary material a joy to read.
I also enjoyed the many real-life stories from different organizations.
I'd say this book is a must have if you have to work with people who (i) each time leave you feeling flat and empty, humiliated, and belittled and who (ii) have a tendency to treat their subordinates poorly. I have read countless books on productivity, but this might actually be the most important and impactful one of them all.
Every person in a position of responsibility of others should at minimum chose a page, a section, a chapter and read it.
Most Recent Customer Reviews
Limited or just missing prescriptions on how to deal with bad characters