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on April 22, 2014
I purchased a router and added this protection plan, then when I went to the site to register the product I found that they require specific details about the component be selected from drop-down lists to register but the drop-down list does not have the name of the manufacturer listed so it can't be selected. That suggests that the protection plan can't be associated with the product I ordered. Then when I tried to open a chat session I found that the chat system is only available part of the time so if I did need assistance they would probably not be there. This implies a poor attitude towards customer service.
4 people found this helpful
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on November 29, 2014
Bought it for my cable modem/router. Glad I did.
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on March 7, 2016
all fine and in order, thanks
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on December 30, 2014
They live up to their reputation.
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on February 14, 2015
Plan does not state what item is covered.
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on November 27, 2014
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on January 16, 2015
Item was on time and as advertised.
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on February 11, 2015
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on May 23, 2014
I probably wouldn't have gotten it if the HD device in the description said that it already had a protection plan.
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on September 26, 2014
works perfect great price and fast shipping, definately recommend these guys
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