Asurion 2-Year Tablet Accidental Protection Plan ($450-$500)
|Price:||$74.99 & FREE Shipping|
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- Delivered by e-mail, register and file claims online or by phone
- Protection starts when your product ships and covers accidental drops, spills, and cracked screens
- Covers 100% of parts and labor with no deductible; your product is fixed, or you receive the full replacement cost
- Free two-way shipping, fixed in 3 days or less
- Fully transferable with gifts, cancel anytime, full refund in the first 30 days
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Top Customer Reviews
I've filed claims under two protection plans. The first one, I had trouble obtaining the mailing label but when I finally sent the insured product in, the company was unable to fulfill the contract so they refunded my money and the price of the insured product. I considered it a fair deal, but on my second claim for another product I found the mailing label issue is systemic.
I've been waiting for a mailing label for over two weeks. I was told I would be sent a mailing label upon completing the claim, but it did not arrive. I repeatedly requested to resend the mailing label (by email option to a gmail account where I checked All Mail and Spam folders), but to no effect at all. I also contacted the company via the Contact Us form on their website several times over the last two weeks. I never received a response from them. I have received update notifications via email when I change something on my profile, so I know I am receiving email from the company -- just not when it moves my claim forward.
When I called the company and talked to a person, I was unable to obtain a mailing label on the phone. They seemed to be aware that the website does not produce mailing labels despite the feature being presented. Their representative said something to the effect that they prefer people to call in. Another representative indicated that their website form is not working. But they did not offer to fix it, and although they promised to send a label, they were unable to send one while I was on the phone.
I have still not received a mailing label, which means I cannot actually complete the claim for my insured product.
While registering the plan, you are finally allowed to see the terms and privacy statements. Had I been able to read these exclusions to their "Protection" plan, I would NEVER had spent the $66.78 for the one year of "protection." Right, their 2 year plan won't be activated until Samsung's one year warranty has expired.
Canopy Protection Plan - Privacy and Terms
A. YOU ACKNOWLEDGE AND AGREE THAT THE SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, AND THAT YOUR USE OF OR RELIANCE ON THE SITE IS AT YOUR SOLE RISK AND DISCRETION. WE HEREBY DISCLAIM ANY AND ALL REPRESENTATIONS, WARRANTIES AND GUARANTIES REGARDING THE SITE, WHETHER EXPRESS, IMPLIED OR STATUTORY, AND INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.Read more ›
Most Recent Customer Reviews
Luckily have not had to use it, but the peace of mind is worth it. Bought for a tablet that I use on construction sites.Published 7 days ago by Anonymous CT Boomer
I would give 0 stars if possible because I can't seem to get SHIPPING Labels to get my tablet sent in for repair! Read morePublished 1 month ago by Nana
Just used the coverage for a cracked screen on my iPad mini. Great customer service. Easy to send with printable labels and they kept you updated on its status.Published 2 months ago by Lauriem