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Quality control problems -- dead pixels
on October 14, 2011
Upon receiving and setting up the unit yesterday a.m., I noted it had a dark blue "dead pixel" (actually, it was probably two together) about an inch from the top, just left of center -- so I went through Amazon's return process and have great things to say about the process: easy and FAST! UPS picked up the bad monitor this afternoon while dropping off my replacement (kudos to Amazon return/shipping service!). Alas, the new unit has TWO dead pixels, which each seem smaller than the single dot from the 1st unit (hence why I think yesterday's was two pixels). Once again, the dead pixels are near the center (l/r) of the screen. Unfortunately, they are noticeable when the nearby screen color is anything other than bluish or whitish (they fade into blue, and are drowned out by white). I played around a bit with the settings to compare side-by-side with my HP 2509m monitor, and besides the dead pixels the model design/construction & screen strikes me as very impressive. Too bad, as I am returning this unit and requesting a refund towards purchase of a different brand of monitor -- I don't trust this model for a third chance.
I own an Asus tablet and am happy as can be with it, but evidently the company's quality control isn't the same for monitors as it is for tablets / PCs.