|Item Weight||2.88 ounces|
|Product Dimensions||2.4 x 2.4 x 1.5 inches|
|Item model number||AC-R1|
|Size||1.5 x 2.4 x 2.4 inches|
|Item Package Quantity||1|
|Number Of Pieces||1|
|Included Components||1 Connect , Getting Started Guide|
|Warranty Description||1 year|
Other Sellers on Amazon
August Connect Wi-Fi Bridge
- Enter your model number to make sure this fits.
- Control your door from anywhere.
- Connect your August Smart Lock to Wi-Fi.
- Always know that your door is locked.
- Lock or unlock your door, even if you are away from home.
- Voice Control – Connect your lock to Amazon Alexa, the Google Assistant or Siri.
- Get instant alerts when someone enters or exits your home.
Frequently bought together
Customers who bought this item also bought
Customers who viewed this item also viewed
Have a question?
Find answers in product info, Q&As, reviews
Please make sure that you are posting in the form of a question.
From the manufacturer
Accessory product to August Smart Lock.
Remotely control your lock
Lock and unlock your August Smart Lock from anywhere, right from your iOS or Android smartphone.
Let guests in and lock the door behind them, no matter where you are.
No more wondering
Always know if your door is lock or unlocked. Check your lock’s real time status any time, from anywhere. Know instantly if your August Connect goes offline.
Companion product to August Smart Lock
August Connect requires an August Smart Lock and works with the free August iOS or Android app.
Lock and unlock your August smart lock from anywhere, right from your smartphone. Accessory to August smart lock.
Warranty is only effective for US & CA customers.
Top customer reviews
There was a problem filtering reviews right now. Please try again later.
Being in the unique position of being a repair electronics technician, network/IT technician, and someone who does a lot of DIY work, I was very motivated to tackle on the August Connect. I will try to keep things short if possible.
Below is an outline of dates and issues I had plus comments about each step along the way up to the point of whenI was able to successfully make the August Connect work.
According to the instructions for the Connect, the device must be near the August Smartlock in order for both to be able to communicate effectively. This of course was going to present a problem since the main entrance is about 50ft away from the main router which would mean that I would have connection issues between the main router and the August Connect.
August 4th, 2016: Received August Connect; installed the same day and was able to connect to the main router successfully; within an hour however, started getting "...went offline.You will be unable to operate your lock remotely" message.
August 5th, 2016: Moved August Connect closer to the main router and received the "...went offline.You will be unable to operate your lock remotely" message again.
August 6th, 2016: Placed an order for (3) 6ft SMA extention cables for the main router to boost the router signal
August 17th, 2016: Received SMA extension cables, installed on the main router, and yet the signal is not strong enough to reach the August Connect. I was still getting the "...went offline.You will be unable to operate your lock remotely" message.
At this point, I had already made the assumption based on all the steps taken that August had used an inferior wireless card inside the August Connect which was causing all of the connection issues. I could've assumed an inferior router on my end but I have a decent one; the ASUS RT-N66U Dual-Band Wireless-N900 Gigabit Router to be exact. So with the assumption of a cheap wireless card inside the August Connect, I decided to try connecting a second router right next to the August Connect.
August 18th, 2016: After installing a second router right next to the August Connect, I no longer have connection issues when I try to operate the August Smartlock remotely. It has been over 24 hours and I have yet to get a dropped connection from the August Connect.
Bottom-line, based on this one single experience, the August Connect works as it is intended but I can certainly understand the frustration with many in getting this thing working out of the box. If I was part of the August staff, I would certainly make it a point to ensure that customers know that in order for the August Connect to work effectively, it must be certainly be near a router. Of course, not everyone knows how to program a router which brings its own set of challenges.
I just placed an order for a second August Connect since I have another August Smartlock. I will come back and explain how it went with the installation of that second one and whether I am having connection issues.
August 24th, 2016- No dropped connections. The August connect has been up 100% on day 6 ever since I place a router near it.
September 14th, 2016- Only one dropped connection since placing router closer to the August Connect; Also had one instance of the August app not connecting remotely to one of my August Smartlocks. It turned out that I needed to reset the lock by pulling out and putting back the batteries.
March 5th, 2017- Since my last update in September, I have had no connection issues. My 2 August Connects have been working flawlessly. This is my last update.
So would I recommend the August Connect? I like what they do for me and I can't complain. As I already said, they are working perfectly for me at this point. But getting them to work how they are intended to work certainly makes me think twice about recommending them. I suspect many won't have the patient nor the technical know how to get the August Connect to work to the point where you will stop getting the "Offline messages....". But if you like a challenge as I do, you won't be disappointed. Good luck!!!
Not everyone will have an outlet within 15 feet of the front door - but most everyone will have an entryway light. I purchased GE 54276 Polarized Handy Outlet Plug and in place of one bulb is now my August Bridge. This means you will need to leave that light switch on all the time - get a cover guard to stop anyone accidentally flipping the switch. My fixture holds two bulbs - and since I'm doing the smart home thing I put a Philips Hue bulb in there and control it through the many options that allows. Hue is an LED bulb that generates almost zero heat - I wouldn't do this with anything except an LED bulb. Were I not a Philips Hue customer, I would have just left it empty - with other lights in my place on, there isn't really a need anyways.
Not claiming this is a solution for everyone, just sharing what I did in case it helps someone else.
All the outlets i have, even the one that's 5 ft away had poor signal. Even 5 feet away with direct line of sight.
It only works if I run an extension cord and place it literally right next to the door (see pic I attached to this review) and even at this point it is not great, just "Good" signal strength for BLE per the app signal strength test! My WIFI was great strength in all outlets I tried. Also, even at this setup, remotely connecting to this via the app was taking forever.
So bottomline, the Bluetooth module inside this product is not strong enough so the suggestion in the description to have it 10-15 ft from the August lock is inaccurate. it is more like 2 - 3 ft for a Good (not Great) signal in my experience.
FYI: I tried to connect to the lock with my phone at each exact, same spot where I tested this. My phone/app did not have any problem connecting to the August lock unit. I think the lock has a good Bluetooth module. The problem is the Connect module itself.
I found that while the remote access features somewhat worked, the device was never unable to unlock my door based upon location detection. I was careful to follow all the guidelines on their website, such as make sure your phone is not in do not disturb mode, etc.. However, I found that no matter all the guidelines I followed I was still unable to get the product to work.
I reached out to support and they indicated an update should be coming out to assist me with my issue; however, a considerable amount of time has passed and unfortunately I not only have not heard from support, but have not seen an update that resolved the issue.
It's too bad as the "auto-lock" feature works very well; however, the auto-unlock feature has not been something I have been able to get to work. I was hoping that since I have spent additional funds explicitly for this functionality that that would not be the case.