Austin Air HealthMate Jr. - White
|Price:||$367.69 & FREE Shipping. Details|
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|EAN||0769100217083 , 0886566156159|
|Global Trade Identification Number||08966785994878|
|Number of Items||1|
|Product Warranty||5 Year Mechanical Warranty|
|UPC||769100217083 , 886566156159|
Specification for this product family (See all products)
|Brand Name||Austin Air|
|Item Weight||18 pounds|
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Recent research shows that indoor air is often 2 to 5 times more polluted than outdoor air, which is why you should keep the air in your home as healthy and clean as possible. You might not be getting a good night's sleep because of the pollutants in the air you breathe. The Austin HealthMate Jr not only removes particulate matter like smoke, dust mites, pet dander, mold spores, germs, viruses, and pollen, it will even remove volatile organic compounds (VOCs) that come from such sources as cleaning solutions, carpets, paints, building materials and formaldehyde. Four stages of filtration ensure you are breathing clean air: First is a "large-particle" pre-filter to trap dust, hair, and pet dander; this filter is designed to be vacuumed rather than replaced. Second is a "medium-particle" pre-filter which traps mold, spores, and pollen. The third line of defense is 30 sq ft of medical-grade true HEPA filtration, which removes micro-organisms like bacteria and viruses. Finally, 6.5 pounds of military-grade activated carbon and zeolite removes chemicals, gasses, and odors. Most air filters sold in stores do not remove gaseous VOCs, and the electrostatic cleaners emit harmful ozone. The machine has four casters for easy mobility; move it from room to room to keep breathing clean air
Top Customer Reviews
Since the unit is only four months old, I naturally contacted Austin and explained my concerns to them. The woman was extremely unhelpful, first she couldn't seem to understand where the dust was collecting and kept insisting that dust settling out of the air was normal. Yes, I know that. This was not normal dust settling out of the air such as I would wipe off the top of the machine and the top and face of my TV and all other household surfaces. DUH! I repeatedly explained to her where the dust was accumulating, and why that made it unlikely that it was settling out of the air, and sent pictures to show her where it was and how it appeared different from normal household dust (showing that it had been processed in some way by the machine as it passed through).
She was extremely stubborn and kept insisting that particles that large could not pass through, it was impossible, so therefore couldn't be happening and I was upset over nothing. She could not seem to get that it meant something was wrong and something was getting through even though obviously it shouldn't be. It was altogether a two week ordeal in frustration that did not end with any resolution. I could not get another person to deal with, and was constantly given the runaround and ultimately in the end was just outright refused customer service because either I must be stupid or I was lying.
I was happy with the machine until it stopped working but I am beyond disgusted at the customer service and due to that experience would not recommend this company or unit to anyone.
When you get one of these, be sure to check the entire thing and make sure it is actually NEW and not a USED product.
This did not bother my wife or I for many years, but now, allergies, head and chest congestion started to be the norm. Within two hours of un-packaging this unit, and running it on high, the air was visibly cleaner, smelled fresher, and there was much less particulate matter in the air.
Running the unit on Medium for two consecutive days: my wife and I have no head or chest congestion, no itchy eyes, no allergy symptoms at all. GONE! This makes us wonder how many folks that get medication from their Doctors, could eliminate taking that stuff, if they simply cleaned the air they breathe. At $100. per office visit, and $50.+ per prescription: it would not take long to break even on the unit. Quality of the unit is superior to anything we have seen on the market, and the company stands behind what they build.We bought the HM-450 for the living room and will be buying a smaller unit just for the bedroom.Oh, by the way, this really does help with snoring!