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BISSELL Pet Hair Eraser Dual-Cyclonic Upright Vacuum, 3920

3.7 out of 5 stars 626 customer reviews

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  • Upright bagless vacuum cleaner with powerful 12 amp motor
  • 2-stage cyclonic action provides superior suction for removing dirt and pet hair
  • On-board tools include dusting brush, crevice tool, pet-hair lifter, TurboBrush, and more
  • 7 manual carpet-height settings; Multi-Level Filtration; cord wrap and carrying handle
  • Measures 15-1/4 by 15 by 45 inches; 1-year limited warranty
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Product Description

BISSELL Pet Hair Eraser Dual Cyclonic Vacuum. Cleans up all around your house. Two stage cyclonic action provides superior suction for better dirt and pet hair pick-up.

Product Information

Product Dimensions 10.1 x 16.4 x 30.9 inches
Item Weight 29.8 pounds
Shipping Weight 25.2 pounds
Department Large Appliances
Manufacturer Bissell
ASIN B000VDQ38E
Item model number 3920
Customer Reviews
3.7 out of 5 stars 626 customer reviews

3.7 out of 5 stars
Best Sellers Rank #941,851 in Home and Kitchen (See Top 100 in Home and Kitchen)
#711 in Home & Kitchen > Vacuums & Floor Care > Vacuums > Upright Vacuums

Technical Specification

Warranty & Support

Product Warranty: For warranty information about this product, please click here

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Customer Reviews

Top Customer Reviews

Item Package Quantity: 1
In short: I finally have a vacuum that actually does what I need. Read the long review to see what I mean.

I'll be honest. I destroy vacuums. I've had Hoovers, Dirt Devils, Kirby's, Eureka, and a few odd names I can't remember. Why so many? Well, my small house is home to 2 very active adults, 5 dogs (4 are over 85lbs), 3 Parrots, 2 turtles, and other animals I've fostered for a local rescue. I vacuum daily, some times 2x. I just received the Bissell 3920 Pet to replace my good ol' Hoover Fusion. So as a test here's what I did:

Moved everything out of the rooms that have carpet. (2 rooms + hallway.)
Vacuumed with the Hoover in all directions so as to get up as much hair and dirt as I could. Empty the cup and did it again. Didn't get much the second time. OK, carpet clean right?

Assembled the Bissell. Not to hard, just make sure you attach the cord wind area to the handle before putting in the screws.

Lets look at how the design is:

1. It's huge and heavy. It towers over my Hoover. I'm almost 6' and the handle on this beast reaches almost to my chest. Due to it's size, it seems that it's gonna be a pain to maneuver. (But it's not...)

2. Big plus here: The inlet from the rollers (where things get sucked up at) is not way out at one end. This means a more even suction while in use. Great design and it pulls in more junk!

3. If there was 1 thing I would change it would be the cord reel. It's only about 8" apart. This thing has a 35' cord, that's gonna take a long time to wind up.

4. Filters are in easy to get to areas unlike most of the other vacuums I've had.

5. That pet hair attachment on the front folds nicely up out of the way, and stays there.

6.
Read more ›
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Item Package Quantity: 1
Admittedly I'm not the purchaser... but I wanted to throw in my two cents anyway after seeing this baby in action.

I have just finished over 4 months of cat-sitting; two cats, one of them long-haired. The amount of cat hair covering and embedded into the carpets, rugs and furniture was ridiculous. I couldn't keep up with it.

The cats' owner bought this vacuum after seeing it on TV, and yesterday she came over to pick up the cats and attempt to clean up the hair. Both of us were stunned as to just how well this thing does what it says it's supposed to do. The entire time, we couldn't stop expressing our amazement.

It was fairly easy to assemble, and the assortment of attachments is very useful. Not to mention that the price is ridiculously reasonable for what you get. Believe the hype, that's all I can say.
1 Comment 139 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Item Package Quantity: 1
I have 5 pets and hair in my home is a constant problem. I've owned bissell before and wanted another vacuum specifically for pet hair. Bissell offers this vacuum at a reaonable price and is quite affordable.

After quickly assembling the vacuum (I believe 3 screws total) and placement of the accessories, I was ready to go. There is an accessory you lower to actually pull up the hair before it is sucked up. Great!
The accessories are very friendly to your staircase (and wood areas) with rubber tips. They have great suction as well.

Only one negative comment, if you leave the vacuum on carpet while you use the attachments with the hose, it is so powerful it will actually LIFT up your carpet, so be careful to mind it.

All in all, one of the best vacuums I've purchased!
1 Comment 87 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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The manufacturer commented on the review below
Item Package Quantity: 1
Edited to add: I had to come back and add that this product is not durable or reliable. The power cord frayed dangerously in normal use/storage conditions, and the motor went after just over 18 months. I definitely would not recommend this vacuum for anyone to purchase, despite its remarkable power at pulling animal fur out of rugs and furniture. I have kept my prior review below, from just after I purchased the machine in 2008.

We have a long-haired cat and two children, and overall we've been happy with the Pet Hair Eraser. The biggest drawback is the frequency of clogs in the upper dirt collection area. I've had to resort to using a plastic chopstick to poke around and dislodge the clogs after each and every use. Having to vacuum the outside of the vacuum cleaner when you're done emptying it is a little disheartening!

That said, the vacuum is incredible on pet hair on carpet. This vacuum literally saved one of my area rugs from the trash. The weave trapped cat fur in a disgusting fashion, and no other vacuum could get rid of it. It was amazing to see how well this product worked.

I would also not recommend this product if you suffer from pet hair or dust mite allergies, due to the mess of emptying the dirt container. A traditional bag vacuum with a true HEPA filter would be a better choice.
10 Comments 99 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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The manufacturer commented on this review(What's this?)
BISSELL says
May 3, 2012
If you ever have issues with your powercord please contact us at http://www.bissell.com/email-us/?cid=ccsocial as this would be covered under your warranty unless it was due to misuse or abuse like running the cord over with the vacuum.

Also, here is a quick link to removing any clogs: http://www.bissell.com/how-to-videos/clean-filters-hoses/?cid=ccsocial
Item Package Quantity: 1
Was my carpet REALLY that dirty? Why, yes it was.

The story: My old Hoover Dirtfinder upright, given to me as a gift 10 years ago when my daughter was born, stopped working. The belt needed replacing. I'm pretty handy, so I gave it a whirl. No dice. The old girl apparently has virtually no user-serviceable parts, belts are hard to find, and Hoover no longer offers the manual as a digital download. What to do? Shell out $50+ for a professional fix, or try something new? Since we now have two cats and the aforementioned daughter has long, long hair, we went for the Bissel Pet Hair Eraser.

I have vacuumed once a week, religiously, since we got the cats one year ago. So I thought the carpets in our small apartment were probably not that bad. Boy, was I wrong. I rolled the thing over an area about 4 feet square...and had to empty the canister. On to the next 4 foot square. Empty again. The next square...and empty. I vacuumed our two-bedroom apartment over the course of the first afternoon, and had to empty that canister ten times. Ten.

Was my carpet really that dirty? Apparently, yes.

Only drawback: Be careful what you suck up under that whirling dervish of a cleaning brush. In the first ten minutes, I destroyed the nylon strap of a backpack, obliterated at least one Littlest Pet Shop toy and pulled up the corner of a linoleum kitchen tile. Oh, and be EXTREMELY careful about not running over the unit's own power cord. Yeah, I pulled the insulation off a section of that, too. It's that strong.

Highly, highly recommended. If you can stomach the sight of those first few canisters of yuck, when you were sure your carpet was clean. *shudder*
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See the Top Rated Vacuums in our Vacuum Reviews page. Or, see our lists of the Best Vacuums for Pet Hair, the Best Vacuums for Hardwood Floors, and the Best Vacuums for Carpets