- Hardcover: 320 pages
- Publisher: Wiley; 1 edition (June 25, 2003)
- Language: English
- ISBN-10: 0471423289
- ISBN-13: 978-0471423287
- Product Dimensions: 6.3 x 1.1 x 9.4 inches
- Shipping Weight: 1.3 pounds (View shipping rates and policies)
- Average Customer Review: 27 customer reviews
Amazon Best Sellers Rank:
#1,206,307 in Books (See Top 100 in Books)
- #284 in Books > Politics & Social Sciences > Politics & Government > Public Affairs & Policy > Communication Policy
- #537 in Books > Textbooks > Social Sciences > Political Science > Public Affairs
- #900 in Books > Business & Money > Management & Leadership > Quality Control & Management > Quality Control
Enter your mobile number or email address below and we'll send you a link to download the free Kindle App. Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required.
To get the free app, enter your mobile phone number.
Balanced Scorecard Step-by-Step for Government and Nonprofit Agencies 1st Edition
Use the Amazon App to scan ISBNs and compare prices.
Fulfillment by Amazon (FBA) is a service we offer sellers that lets them store their products in Amazon's fulfillment centers, and we directly pack, ship, and provide customer service for these products. Something we hope you'll especially enjoy: FBA items qualify for FREE Shipping and Amazon Prime.
If you're a seller, Fulfillment by Amazon can help you increase your sales. We invite you to learn more about Fulfillment by Amazon .
There is a newer edition of this item:
"Children of Blood and Bone"
Tomi Adeyemi conjures a stunning world of dark magic and danger in her West African-inspired fantasy debut. Pre-order today
Frequently bought together
Customers who bought this item also bought
Customers who viewed this item also viewed
From the Inside Flap
"Todays constituents and donors are better informed than at any time in history. That knowledge leads to a demand of accountability on your part to show results from the financial and human resources with which youve been entrusted. To do that you must demonstrate tangible results, and those results are best captured in performance measures."
from Chapter One
Over the past decade, the Balanced Scorecard has become one of the business worlds leading methodologies for measuring organizational performance and achieving exceptional and sustainable results. From small-scale organizations to multinational conglomerates, the Balanced Scorecard has provided decision-makers with a tool to monitor their organizations from four broad, yet interrelated perspectives, and focus on those measures that are most critical to achieving success.
And its not just private-sector firms that are benefiting from the power of the Balanced Scorecard. Public and nonprofit agencies are also discovering how they can reap the benefits of this proven tool by adapting the Scorecard approach to their own goals and situations. Balanced Scorecard Step-by-Step for Government and Nonprofit Agencies shows how you can format the "geography" of the Balanced Scorecard to fit your nonprofit or public sector enterprise, and create a versatile framework for translating big-picture organizational strategies into specific operational objectives and measures ready for implementation.
Providing a solid foundation of Balanced Scorecard knowledge from which to build, and then detailing how the approach can be tailored to the unique requirements and realities of organizations for which profit is not a primary imperative, this no-nonsense guidebook will provide you with the knowledge and confidence you need to:
- Determine needs and list specific objectives for using the Balanced Scorecard in your organization
- Gain the support ofand provide training forteam members and stakeholders
- Develop a functional and focused Balanced Scorecard, and maximize its effectiveness
Government and nonprofit agencies today face increased pressure to implement effective performance management systems and improve operational efficiency, while simultaneously remaining focused on fulfilling their missions. Balanced Scorecard Step-by-Step for Government and Nonprofit Agencies shows you how to translate todays leading results-based management methodology to these vital sectors, and effect a truly transformational change in the way your organization measures, manages, and accomplishes its goals.
From the Back Cover
Hands-on guidelines for using the Balanced Scorecard within mission-driven organizations
Todays insistence on demonstrated organizational performance is not limited to private-sector corporations. Public and nonprofit agencies are also finding that, as financial resources decrease and demand for results increases, they too must institute performance goals along with programs and processes to consistently progress toward those goals.
Balanced Scorecard Step-by-Step for Government and Nonprofit Agencies identifies the opportunitiesand helps eliminate the obstaclesof bringing the popular and proven Balanced Scorecard approach to public and nonprofit organizations.
This results-focused and practical book provides you with:
- Fundamentals of the Balanced Scorecard concept
- Advice on how to alter the "geography" of the balanced scorecard to fit public and nonprofit agencies
- Techniques for developing strategy maps and Balanced Scorecards throughout your organization
- Tools and templates to link the Balanced Scorecard with key management processes
Balanced Scorecard Step-by-Step for Government and Nonprofit Agencies outlines the very real benefits of the field-proven Balanced Scorecard approach, and details how it can be tailored to the unique requirements and realities of nonprofit and public-sector organizations. Let it show you how to use the Balanced Scorecard to help your organization dramatically improve operational and fiscal effectivenessand better meet the needs of your stakeholders.
Top customer reviews
There was a problem filtering reviews right now. Please try again later.
If you are in the Public Sector and thinking of the Balanced Scorecard this is a must read. It uses enough examples to be credible and practical without being anecdotal. A very useful approach to implementing change and Strategy Management in government. I go back and reread sections all the time to make sure I didn't miss any key points.