Baratza Encore Conical Burr Coffee Grinder with Bin
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|Item Weight||7.1 Pounds|
|Item Dimensions LxWxH||7.5 x 7 x 14 inches|
About this item
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- The Encore is lauded by coffee experts as THE go-to entry level grinder for those brewing coffee at home. The Encore gives a great grind for drip/manual brew and also grinds fine enough for espresso.
- Featuring 40 individual grind settings, from fine to coarse, the Encore can please any palate with its gamut of accurate and repeatable grind settings. The Encore has an accurate medium to coarse grind for the increasingly popular manual brew methods such as pour-over, Aeropress, Siphon and Chemex.
- The efficient DC motor keeps your beans cool, even during extended grind times, while a combination of electric and gear speed reducers slow the burr to 450 RPM, ensuring a smooth bean feed and reducing noise, heat and static buildup.
- A convenient, front-mounted pulse button makes it easy to grind on demand into your brew basket. Whether you are looking for an espresso grinder or a grinder to help you explore that extensive range of brew methods, the Encore is a great all around home grinder.
- Speed to Grind: .8 to 1.1g/sec.; Bean Hopper Capacity: 8 oz (227g); Grounds Bin Capacity: 5 oz. (142 g); Weight: 7 lbs. (3.1kg); Dimensions WxHxD cm: 12x35x16 cm; Power Rating (North America): 110 V AC 50/60 Hz. 1 Amp; Power Rating (Other): 230 V AC 50/60 Hz. .5 Amps; Safety Listing: UL/CSA/CE/EK; Designed & Engineered: Seattle, WA, USA.
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Grinds Left in Grinder: To maximize freshness, the Encore minimizes the ground coffee left in the grinder. Brewing Methods: The Encore is a great grinder for manual brewing and espresso. Motor: A powerful, high torque DC motor effortlessly drives the burrs. This motor turns slowly resulting in cool, quiet operation and permits long grinding duty-cycles. The circuitry is equipped with an automatically resetting, thermal cutoff switch. Calibration: An innovative burr calibration system ensures that each grinder has the full range of grind. If necessary, the grinders can be user calibrated. Speed Control: With unique speed control, the Encore uses a combination of gear and electronic speed reduction to control the rotation of the burr to 450 RPM. The electronic speed controller is adjustable from 405 to 495 RPM in the event that specific user conditions require modification of the speed. This slow speed reduces heat, noise, and static generation in the grinder. It also ensures that the beans feed smoothly into the burrs. On-off Switch: The Encore has an easy on-off switch. Cleaning: Burrs are easily removable with no tools, making cleaning very easy. Accessories (which may be purchased separately): Esatto: An accessory that transforms your Encore into a grind by weight grinder. Set the weight you want, the Esatto does the rest, weighing the ground coffee to within +/- 0.2g, while grinding, and stopping automatically. Hopper extender: An extension that can add 9 oz. of capacity to the existing 8 oz. bean hopper. Several extenders can be added to get to the capacity you need.
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I purchased this first one from Amazon in 2014 used and when it quit working after a few weeks, I assumed it was do to it being used and not poor design. I ordered new parts from Baratza, the manufacturer, foolishly thinking I could make it like new again. This seemed like a good plan because it worked very well when it was running and it is the right size for my needs. Oh, how wrong I was. After waiting for a week to get the parts, I installed them and got it running, but it never worked right again after that, largely because the instruction videos on their website were almost useless. I believe their plan was to get me so invested in the idea of getting it running that I would eventually send it to them for repairs, but their pricing was so high that buying a new grinder seemed like the better option.
Still thinking that it might be a good product, I doubled down on my stupidity and decided to purchase a brand new one directly from Baratza; bad idea. I used it a couple of times, but then ending up quitting coffee for a long while so I only used a little until recently. In the last couple of months, I have used it maybe 4 times. At first it worked perfectly, but after what can't be more than eight times in total, this hardly used nearly new coffee grinder clogged up. There were no instructions in the manual to unclog it other than to use some "magic" tablets that I do not have. No other method of unclogging it was provided so I guess if you don't have the tablets or if you do and they fail to work, Baratza expects you to send it in for their expensive repairs. This seems like another unscrupulous method of getting me to pay them more money to keep it running.
Having just purchased 2 lbs. of gourmet beans and having no ground coffee in the house for the morning, I was not willing to give up yet. I spent over an hour and a half picking at the hole between the grinding bin and the hopper with whatever tool I could fine until I finally removed all visible signs of clog. With the clog removed and the hopper path clear, I was sure that my grinder was as good as new so I confidently started grinding again. The grinder produced about two tablespoons of perfect espresso-grind coffee before clogging again.
At this point, I suppose that I am expected to send it in to them for repairs, but that's not going to happen. I can't imagine what they are thinking in selling me a grinder that works for a few days at best, then needs repairs that may take weeks to have done and cost more than the thing did new. I really don't want to give this company any more of my money and I hope after reading this, you won't either. Please save yourself a lot of money and trouble by staying away from this product and this company.
So, my motor died out at 2.5 years. Customer service is BEYOND helpful. After talking to them, the first day the opened, she had my trouble shoot it and deemed my motor was dead. I was shipped a new motor and there is a video online that shows how to do it. All you need is a torx screwdriver (looks like a hex for a head), a flathead and a wrench. It took me all of 30 minutes to not only replace the motor, but to upgrade the burrs as well!
This is a wonderful entry level grinder, and the customer service pushes it over the top! I'd recommend the grinder to anyone!!!
I've had the unit for years and don't have any other complaints, but spending the time digging out the mangled and wedged wing was a bitter experience. If you got the unit used or have had it a while, you might want to consider replacing the nut.
To my knowledge, the unit was not tampered with or had significant undue force applied to the wings. However, I'm not sure it matters as I'm guessing something other than a wingnut could have been used to avoid the problem entirely.
Aside from that, grind quality seems good and is suitable for espresso. Hope they lose the wingnut in the near future.