This is my 3rd pair. Love the fit, they are very true to size. I am a true 8. Not a narrow foot, nor wide, very average. They are a tiny bit snug the first couple of days, but they do stretch as they break in. I have bought and returned Uggs in the past, I find the Bearpaws a much better fit, the Uggs slipped on my heel and with the extra thick fuzzy lining in the Bearpaws, there is no slipping. Unless you have a wide foot, I would NOT recommend you order up, these run true to their size.
I bought the Evergreen color for my daughter who for the 2nd year all I could hear about was Uggs. (ugh!) My sister bought her pair for Christmas in 2011, and she loved them. She is a very hard on her footwear and I can't beleive they lasted until Christmas of this year. This Christmas even though she loved the BearPaws she still whined about the Uggs. I refused to cave in and pay the absurd price for Uggs so I bought her a pair of Bear Traps and they didn't fit, however they were well made. I returned them and decided to buy the BearPaw in this style. I bought the Evergreen (different sytle than my sisiter bought for her)and she absolutely went crazy over them. I haven't heard a peep about not getting the Uggs and she says she gets a lot of compliments at school (age 14). She says they are very cozy and warm and traction is very good. She loves them! Thx BearPaw for another winner! Great value, excellent quality, and a forever customer......I think I'll buy a pair now :-)
I ordered a size 6. Was sent a size 5 in a size 6 box. When I called to exchange, I was told I could only get a refund even though my size was still in stock. Not sure why this was such an impossible task to perform. Will not reorder as this retailer (Labelust) apparently does not believe in good customer service.