Top critical review
9 people found this helpful
on August 14, 2013
Love the looks and the stove top burners. I have had problems with oven staying lit from day 1. Bertazzoni sent out a repair man three times, could not understand him with his Russian accent. Then the warranty ran out during this time. Bertazzoni did NOT help resolve the issue, needless to say, we had our appliance man to look at it. Ended up the thermalcouple had deteriorated, he replaced it and no more problems. Now my oven door is popping at the right hinge, and jumps up and down an inch. Called Bertazzoni and was told they never heard of this. REALLY, look on the web at how many ranges people are having issues with the hinges popping. Even after replacing they say it still drops. It is too bad they DO NOT back up their product when you have issues, especially since this range is at the higher end. Would I recommend this range? Probably not. I would recommend a Wolf, which now sells their range in a half inch gas line instead of three quarters gas line. If they had this at the time I would of bought the Wolf range instead. And yes the oven runs very hot, you need to lower temp and cooking time.
UPDATE:. Going on our 4th thermalcouple......I cannot bake any sort of cake etc without burning bottom and sides. I have lowered the temperature more then 50° shortened the cooking time, and still burns, and then I end up with a gooey center with burnt side and bottoms.......As stated earlier the stove top burners are great, but Bertazxoni oven is a major defect. They do not stand by their product, so I can honestly say now, I DO Not recommend this stove at all............If they correct the issue with the oven, I would gladly purchase a new one in the future....3/22/17