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Best Face Forward: Why Companies Must Improve Their Service Interfaces With Customers Hardcover – January 20, 2005

4.3 out of 5 stars 9 customer reviews

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Product Details

  • Hardcover: 262 pages
  • Publisher: Harvard Business Review Press (January 20, 2005)
  • Language: English
  • ISBN-10: 0875848672
  • ISBN-13: 978-0875848679
  • Product Dimensions: 9.6 x 6.4 x 1 inches
  • Shipping Weight: 1.3 pounds
  • Average Customer Review: 4.3 out of 5 stars  See all reviews (9 customer reviews)
  • Amazon Best Sellers Rank: #3,200,726 in Books (See Top 100 in Books)

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on January 31, 2005
Format: Hardcover
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on February 25, 2005
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on January 23, 2005
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on April 20, 2005
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