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Best Practices in Law Firm Business Development and Marketing
Best Practices in Law Firm Business Development and Marketing is a unique resource for law firm leaders, practicing attorneys, legal marketers, consultants, and educators who want to uncover the best marketing practices in the legal profession. Find out how the most successful law firm leaders are creating and developing firm cultures to encourage business development, and how smaller firms and single practitioners are executing on marketing plans to make an impact.
This book uncovers the best practices in the wide arena of legal marketing and covers topics including:
- the most successful ways to create long-term relationships with clients
- how personalities, leadership, and collaboration contribute to a firm's culture and brand
- what characteristics management should look for when hiring a CMO
- how compensation, firm culture, training, and coaching can support and incentivize business development
- steps to take to build an individual reputation and brand, including the use of press, speaking engagements, and social media
- the essential approach to support women lawyers with business development ― including ideas on networking, mentorship versus sponsorship, and authenticity in marketing
- how new technologies are being applied to deliver better service, attract clients, and generate business
- the important role of legal operations, the procurement professional, and legal process outsourcing
- practical methods for evaluating AI solutions to business needs such as billing, e-discovery, and technology-assisted review
Culled from scores of interviews with law firm leaders, chief marketing officers, and legal innovation visionaries, Best Practices provides actionable advice and real-world thinking. Each chapter is filled with information that can be scaled to apply to a single-person law practice as well as a large international law firm. In addition, the book features special “Think Pieces” from some of the nation's leading experts in legal marketing.
- ISBN-101402431163
- ISBN-13978-1402431166
- PublisherUNKNO
- Publication dateApril 2, 2019
- LanguageEnglish
- Dimensions5.79 x 0.8 x 8.8 inches
- Print length208 pages
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Product details
- Publisher : UNKNO (April 2, 2019)
- Language : English
- Hardcover : 208 pages
- ISBN-10 : 1402431163
- ISBN-13 : 978-1402431166
- Item Weight : 1 pounds
- Dimensions : 5.79 x 0.8 x 8.8 inches
- Best Sellers Rank: #3,474,524 in Books (See Top 100 in Books)
- #10,708 in Law (Books)
- Customer Reviews:
About the author

Deborah Brightman Farone has served as chief marketing officer at two of the world’s most successful law firms, Cravath, Swaine & Moore LLP and Debevoise & Plimpton LLP. At both firms, she built and led their marketing communications and business development departments. Farone has also held positions as a marketing specialist at two global advisory firms, Willis Towers Watson and Ketchum. In 2017, she launched her own consulting practice, Farone Advisors LLC, where she advises law and other professional service firms on business strategy and targeted marketing. www.deborahfarone.com
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The author speaks from an inventory of experience amassed with 180˚ peripheral vision. Technology and marketing? Yep, it’s there. Tactics for personal positioning – that is, grooming your credentials for the client? Yep, it’s there, too. Mastering technology and social media for socializing expertise among a vast audience of potential client candidates? Once more, it’s a yep. Can you get by with only a stable of middle-aged white men? Nope, and Farone explains why. Rewarding cross-marketing for business development? Socializing firm networks/experience and rewarding collaboration/cross-marketing is the way to go. Farone warns that heaping bonuses/distributions on origination credits is a shaky foundation for success.
Farone speaks. But, she does so through the experiences of legends. Sam Butler and Allen Parker (Cravath), Francie Blassberg and Mary Jo White (Debevoise), and Harvey Miller and Ira Milstein (Weil Gotshal). From that grounding, Farone pivots and demonstrates how individual fame can be leveraged into institutional success when it is coupled with a well-crafted marketing department and the right chief marketing officer. The book is replete with examples of how teaming the famous with the facilitators gets the gold medal.
There is simply nothing like it. Particularly, from the voice of the first recipient of the Legal Marketing Association’s Legacy Award in recognition of her contribution to the profession. If you are hungry, feast on Farone’s BEST PRACTICES.
Ralph Ferrara
Linda Orton



