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Beyond Collaboration Overload: How to Work Smarter, Get Ahead, and Restore Your Well-Being Hardcover – September 14, 2021
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Named the Best Management Book of 2021 by strategy+business
Named one of "this month's top titles" in the Financial Times in September 2021
Named to the shortlist for the 2021 Outstanding Works of Literature (OWL) Award in the Management & Culture Category
A plan for conquering collaborative overload to drive performance and innovation, reduce burnout, and enhance well-being.
Most organizations have created always-on work contexts that are burning people out and hurting performance rather than delivering productivity, innovation and engagement. Collaborative work consumes 85% of employees' time and is drifting earlier into the morning, later into the night, and deeper into the weekend.
The dilemma is that we all need to collaborate more to create effective organizations and vibrant careers for ourselves. But conventional wisdom on teamwork and collaboration has created too much of the wrong kind of collaboration, which hurts our performance, health and overall well-being.
In Beyond Collaboration Overload, Babson professor Rob Cross solves this paradox by showing how top performers who thrive at work collaborate in a more purposeful way that makes them 18-24% more efficient than their peers. Good collaborators are distinguished by the efficiency and intentionality of their collaboration—not the size of their network or the length of their workday.
Through landmark research with more than 300 organizations, in-depth stories, and tools, Beyond Collaboration Overload will coach you to reclaim close to a day a week when you:
- Identify and challenge beliefs that lead you to collaborate too quickly
- Impose structure in your work to prevent unproductive collaboration
- Alter behaviors to create more efficient collaboration
It then outlines how successful people invest this reclaimed time to:
- Cultivate a broad network—not a big one—for innovation and scale
- Energize others—a strong predictor of high performance
- Connect with others to reduce micro-stressors and enhance physical and mental well-being
Cross' framework provides relief from the definitive problem of our age—dysfunctional collaboration at the expense of our performance, health and overall well-being.
- Print length256 pages
- LanguageEnglish
- PublisherHarvard Business Review Press
- Publication dateSeptember 14, 2021
- Dimensions6.25 x 1.25 x 9.25 inches
- ISBN-10164782012X
- ISBN-13978-1647820121
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Beyond Collaboration Overload: How to Work Smarter, Get Ahead, and Restore Your Well-Being
Editorial Reviews
Review
Named one of the Best Business Books of 2021 by the Globe & Mail
Named one of the Best Work and Management Books of the Past Year by Charter
Shortlisted for the Outstanding Works of Literature (OWL) Award in the Management & Culture Category
"Beyond Collaboration Overload convincingly argues that well-meaning attempts at transparency, communication, and collaboration can go awry when they consume too much of our energy. Cross offers useful tips for how to reclaim your time and a compelling vision of what healthy networking and collaboration look like...Cross offers a timely caution against overdoing the connection and communication that are hallmarks of modern workplaces, including tactics like cutting time allotted for meetings in half and discouraging replies to emails." — Charter
"Beyond Collaboration Overload earns its spot among this year's best business books for several reasons. It disabuses us of the notion that collaboration per se is a good thing. It defines dysfunctional collaboration and identifies its many causes. It provides a host of research-derived tools and techniques for managing collaboration in ways that benefit people and the organizations they work within. And, of course, there's the welcome prospect of getting one day per week of your life back." — strategy+business
"In his new book, professor Rob Cross shows how to rethink beliefs, structures and behaviours to help us adopt new patterns of interacting more efficiently. There is also a plan for dealing with collaboration overload to improve performance and innovation." — Financial Times
"At a time when so many of us have allowed our focus and relationships to become unidimensional, in orbit around our work, Rob Cross offers a framework that focuses us back on our fuller lives. And that may be exactly what we need to be happier and more productive at work." — Porchlight Books, Staff Pick
"Thoroughly 'reader friendly' in style, organization and presentation, Beyond Collaboration Overload: How to Work Smarter, Get Ahead, and Restore Your Well-Being must be considered essential reading for any corporate executive charged with the responsibility of maintaining an effective work force at all levels of their business." — Midwest Book Review
"A perceptive guide to working smarter and staying on top in our 'always-on', highly-collaborative world." — Developing Leaders magazine
Advance Praise for Beyond Collaboration Overload:
"Rob Cross has produced a genuine marvel. He shows why collaboration is often overused and underwhelming—and how we can enlist its power more humanely and strategically. This is an essential book on an essential topic by an essential mind." — Daniel H. Pink, #1 New York Times bestselling author, When, Drive, and To Sell Is Human
"Beyond Collaboration Overload is a powerful leadership tool for us all as we move into a postpandemic, hyperconnected world of work." — Jacqueline Williams-Roll, Chief Human Resources Officer, General Mills
"OK, you're really busy. Why should you take the time to read this book? Only because it will save your work life and your home life. Only because if you follow its prescriptions you'll be both happier and more effective. Only because it's based on solid evidence from leading firms and leaders. Do it!" — Thomas H. Davenport, President's Distinguished Professor of Information Technology and Management, Babson College; Visiting Professor, Oxford's Saïd Business School; Visiting Scholar, MIT Initiative on the Digital Economy
“If you’re drowning in emails and meetings, look no further than this book. Drawing on a wealth of evidence and experience, Cross has written an unusually practical guide to help you make your collaborations more efficient and effective.” — Adam Grant, #1 New York Times bestselling author, Think Again; host, TED podcast WorkLife with Adam Grant
“Every leader needs to study this book—carefully. It's loaded with insights about how to scale up your leadership and help others to do more while maximizing your time in the process!” — Tom Rath, former Senior Scientist, Gallup; author, Eat, Move, Sleep and Well Being
About the Author
Rob Cross is the Edward A. Madden Professor of Global Leadership at Babson College and the cofounder and Chief Research Scientist of the Connected Commons business consortium. For more twenty years, he has studied the underlying networks of effective organizations and the collaborative practices of high performers. Working with more than three hundred organizations and reaching thousands of leaders from the front line to the C-suite, he has identified specific ways to cultivate vibrant, effective networks at all levels of an organization and at any career stage.
Cross has authored six Harvard Business Review articles on practical approaches to enhancing collaboration. He is the coauthor of five books, including The Hidden Power of Social Networks.
You can find more about Rob Cross at
robcross.org
connectedcommons.com
Product details
- Publisher : Harvard Business Review Press (September 14, 2021)
- Language : English
- Hardcover : 256 pages
- ISBN-10 : 164782012X
- ISBN-13 : 978-1647820121
- Item Weight : 1.05 pounds
- Dimensions : 6.25 x 1.25 x 9.25 inches
- Best Sellers Rank: #293,787 in Books (See Top 100 in Books)
- #1,349 in Motivational Management & Leadership
- #3,237 in Business Management (Books)
- #3,844 in Leadership & Motivation
- Customer Reviews:
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Beyond Collaboration Overload fits the bill. Its practical evidenced-based approach strikes an admirable balance between strategies for clawing back time from triggers that can easily lead us down rabbit holes and direction for reorienting focus on healthy collaboration.
One sober statistic on the dark side of hyper-connectivity comes from hundreds of interviews with people considered highly successful by conventional standards: roughly 90 percent acknowledged the costs of letting years of their lives slip by on autopilot. Pressures associated with a “more is better” attitude towards collaboration played a prominent role. Consequences include health issues, career derailments and fractured relationships with friends and family. In hindsight, many interviewees reflected on missed opportunities for avoiding what could have been preventable problems.
Rob Cross helped coin the term “Collaborative Overload” more than 5 years ago and has led the evolution of the research stream. The book provides an excellent synthesis, packaged in a practical framework organized around a self-diagnostic. Illustrative anecdotes, summaries of the scientific grounding and helpful prompts and suggestions offer a roadmap for regaining control.
Having used the tools personally and in organizational applications, I highly recommend the approaches.
Like high performance in any team sport, much hinges on clarity of purpose, intentionality in the moment, and how effectively we learn to regulate our bodies natural responses to stress and become attuned to those of people around us.
The book frames achieving greater levels of collaborative effectiveness as a constant exercise in recognizing obstacles from the inside out, developing strategies to regain control and shifting time saved towards establishing increasing spirals of purposeful connections.
Internal triggers can often be traced to beliefs arising from natural desires to feel wanted and needed. External contributors include the sophisticated social engineering behind devices and platforms optimized to divert our attention accompanied by organizational practices and designs that defy the laws of social physics. Strategies for regaining control are grouped into categories around challenging beliefs, imposing structure to positively nudge others and tactics for streamlining communication.
Like any habit change, there is no magic bullet — digging out from ineffective and toxic collaboration comes from establishing clear headings and accumulating small wins. On the bright side, the research suggests by diligently decluttering our collaborative habits most of us can gain back the equivalent of a day a week. Coaching, peer support and methodologies that address specific challenges in greater depth can all help considerably.
The second half of the book covers strategies for investing time in healthy collaboration. Effective networks are built from foundations of trust. They emerge from mindfully connecting with others through activities we see giving our lives meaning and purpose. Experientially, these strategies align well with timeless wisdom reflecting behaviors I’ve observed in people I admire. Reminders of life lessons from my grandparents, for example. Often simple in principle, not so easy to consistently implement in practice.
The scientific support, reminders and “how to” suggestions curated from hundreds of interviews with collaborative high performers can help significantly. Kudos to Rob and his collaborators for raising awareness and weaving together a timely collection of strategies for overcoming the dark side of hyper-connectivity and repurposing our time towards connecting with others in ways that significantly increase our chances of living fulfilling lives and becoming someone worth knowing.
This book empowered me to realize that we are not machines and that we can not juggle everything that comes to us. Take a break, schedule your workload, show the risks that happen when you take on too much.
Fantastic read and ways to respond to reduce your stress levels while increasing your output.
Reviewed in the United States 🇺🇸 on September 16, 2021
Top reviews from other countries
1) Well written, well structured.
2) Important subject clearly explained.
3) Clear insights & tips to apply yourself













