- Paperback: 184 pages
- Publisher: CreateSpace Independent Publishing Platform; 2 edition (October 20, 2016)
- Language: English
- ISBN-10: 1539186520
- ISBN-13: 978-1539186526
- Product Dimensions: 5 x 0.4 x 8 inches
- Shipping Weight: 9.3 ounces (View shipping rates and policies)
- Average Customer Review: 48 customer reviews
- Amazon Best Sellers Rank: #1,423,901 in Books (See Top 100 in Books)
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Beyond Satisfaction 2nd Edition
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"Breanne always provides clear and specific help for customer experiences that exceeds what I could create on my own. She truly is a course design rockstar." - Chris Guillebeau, NYT Bestselling Author, The $100 Startup
"Breanne's powerful blend of learning strategies and their application to the online marketplace has completely changed my business. If you're ready to build your next highly profitable online course, program or workshop but don't want to settle for less-than-transformational results, you need to read 'Beyond Satisfaction'."- Tara Gentile, Creator of Quiet Power Strategy®
"I've been offering online courses since 2010, and it seems like everyone and his brother has a book or a course on how to do this well. What could a short ebook teach me that I don't already know? A lot, it turns out! Breanne is not only an expert on adult learning, but she's one of the savviest people I've ever come across when it comes to teaching as a business." - Melissa Dinwiddie, Amazon Reviewer
About the Author
As the founder of MNIB Consulting, Breanne Dyck helps online training businesses scale their impact, their team and their revenue. Her results-driven strategies blend operations management, business model development and learning & product strategy to create transformational learning experiences that customers can't stop talking about. Breanne regularly consults on flagship products and programs, CreativeLive courses, live events and workshops for thought-leaders and influencers including bestselling authors Chris Guillebeau, Tara Gentile and Natalie Sisson. When she's not writing, consulting with clients or speaking, you're likely to find Breanne with her nose in a business book, playing designer board games or building Lego.
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Top customer reviews
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What Breanne does in "Beyond Satisfaction" is identify the actual things that make a course matter to students: positive change. Her in-depth analysis of the types of people who get the most value from an online course is really illuminating. Instead of looking at your customers only as the people who purchase your course, she encourages us to think about the person who sees the course, knows it is perfect for them, and actually do the work to complete the course AND implement changes in their lives. Starting with that transformation in mind, Breanne coaches the reader on how to design their course in terms of our students' transformation.
I've been designing online courses for clients for years now, and Breanne is the one virtual mentor that I always study. Her work is practical, insightful, and deeper than anyone else dares to go in online education. She doesn't just teach you how to make a course you can sell, like so many watered-down teachers on the Internet today. She teaches you how to make the right course, for the right type of person.
Figuring out what students are ready to learn and what activities will get them results is a daunting task, even when teaching one to one. This book gets straight to the things I need to do, with just enough of the “why" to ensure I want to do it.
I now have a decent outline for a learning experience I'd been thinking about creating for over a year. Results, indeed. Beyond satisfied!
If you appreciate brilliance; if you appreciate a contrarian thinker, then you'll enjoy "Beyond Satisfaction." And, I bet you'll read it more than once!
I appreciate learning from a teacher who knows how to teach. Breanne's understanding of how to build remarkable courses that create transformation is made evident by her ability to simplify the approach and lead me through it.
This book, in itself, is its own mini-course of sorts, for as you are reading, I imagine you will feel pulled into action and implementation, just as I have.
Thank you, Breanne.