Top critical review
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Changed the Formula
on July 5, 2013
I for the last 7 years I have LOVED this product, that changed last night when I opened my new bottle. Imagine my surprise when I noticed that the flavor was different, and I had a slightly stinging sensation in my mouth which Biotene had never caused before. I checked the bottle to make sure I had purchased the right formula and then double checked it against my old bottle. Yes, it was the right type of Biotene, UPC matched on both bottles, BUT the formula has changed. It now no longer contains the beneficial enzymes that the old formula contained and it makes the claim of "NEW Improved pH Balance".
Old ingredients: PURIFIED WATER, PROPYLENE GLYCOL, XYITOL, hydrogenated starch hydrolysate, POLOXAMER 407, HYDROXYETHYL CELLULOSE, SODIUM BENZOATE, FLAVOR (peppermint oil), benzoic acid, disodium phosphate, zinc gluconate, lactoferrin, lysozyme, lactoperoxidase, potassium thiocyanate, aloe vera gel, calcium lactate, glucose oxidase.
New ingredients: PURIFIED WATER, glycerine, XYITOL, sorbitol, PROPYLENE GLYCOL, POLOXAMER 407, SODIUM BENZOATE, HYDROXYETHYL CELLULOSE, methylparaben, propylparaben, FLAVOR, sodium phosphate, disodium phosphate.
The ingredients that are the same in both forumulas I wrote in all caps.
Personally I liked the old formula a lot better. If I asked nicely, alright it I begged, do you think they'd change it back?