Bissell SmartClean Robot Vacuum, 1974, Gray Ad Blue
|Price:||& FREE Shipping. Details & FREE Returns|
|You Save:||$60.99 (20%)|
|Color||Gray Ad Blue|
|Surface Recommendation||Dual Action, Hard Floor, Carpet|
|Controller Type||Remote Control|
|Battery Cell Type||Lithium Ion|
|Are Batteries Included||Yes|
|Item Dimensions L x W x H||13 x 13 x 3.4 inches|
|Item Weight||5 Pounds|
About this item
- Make sure this fits by entering your model number.
- Dirt cup capacity -0.4 liters. Triple action cleaning system: dual edge brushes, brushroll and powerful suction pick up dirt, pet hair and debris, even along edges & in corners
- Lithium Ion battery: lasting, powerful, hands-free cleaning with up to 80 minutes runtime on hard surfaces
- Multi-surface adaptability: self-adjusts to easily cover carpet, hard floors, tile, and laminate
- Convenient, flexible cleaning - easily schedule the SmartClean to clean while you're away or when it's convenient
- Automatically docks and recharges. Cliff detection avoids stairs and other drop-offs
- Power source type: Battery Powered
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From the manufacturer
Triple-Action Cleaning System
To deliver a reliable, more complete clean, the SmartClean Vacuum features dual spinning edge brushes for edges and corners, a rotating brush roll to unseat and lift embedded hair and debris, and strong suction to gather loose dirt into the dust bin.
BISSELL SmartClean Robot Vacuum
4 different cleaning patterns for customized cleaning.
Smart Cleaning Features
Finds Hidden Dust
Easily navigates under and around furniture, including tables, beds, and chairs.
Multi Surface Adaptability
Recognizes and adapts to clean multiple floor types including hard floors, low pile carpet, laminates, and tile.
Invisible Wall Technology
Keeps the vacuum in the rooms you want to clean and out of the ones you don't.
Automatic Return to Recharge
Automatically returns to the self-charging docking station when the Lithium Ion battery is low.
Convenient and Flexible Cleaning
OptiClean Optical Sensors
Seek out dirt and debris, performing concentrated cleaning in heavy traffic areas.
Lithium Ion Battery
Delivers lasting, powerful, hands free cleaning - up to 80 minutes of run time on hard floors.
Schedule the SmartClean to go over your floors while you're away so cleaning doesn't get in the way of your everyday life.
Detects cliffs like stair edges to keep your vacuum from getting stuck or going down the stairs.
The SmartClean robotic vacuum from Bissell gives you automatic, effective cleaning whenever you want, all over your home. It features powerful suction combined with a brushroll and edge cleaning brushes to pick-up dirt, dust and hair so you don't have to.
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My main issue with this vacuum is how loud it is, its louder than a normal vaccum and there is also the added noise of it running into wall periodically. This could be avoided by programming it to run while you're not at home but if you have dogs they'll probably hate it like mine do.
Overall for the money it wasn't a bad purchase but you'll still need to vacuum regularly.
The dust bin does a poor job of compacting what is picked up. If you have pets, the dust bin can "fill" with pet hair midway through a single run, stopping the robot until the bin is emptied. When you go to empty the bin, there really isn't much in there, With the Roomba (652), the dust bin in designed so that pet hair balls up and compacts, allowing it to run much longer, even several days.
The battery life is quite short and the ability to find it's way back to the charging station once low on battery is poor. The system will sense a low battery and start to look for the docking station, but 9 times out of 10, it will run out of juice before finding the station. When it runs out of juice, it's completely out of juice. You have to recharge by unplugging the charging station an plugging directly into the Bissell. There is no docking button on the Bissell, so you can't just charge it enough to get it moving and have it dock itself - it just goes back into cleaning mode when activated. The docking station has no battery backup, so every time you unplug it, when you plug it back in you have to set the time and the cleaning schedule (you program the cleaning schedule into the docking station rather than the unit itself). This happens essentially every day. If you just pick up the dead Bissell and stick it into the docking station, the charging doesn't activate. It needs to dock itself for it to recharge from the docking station. If the Roomba is unable to find it's docking station it will eventually shutdown, but it still has some power in the battery. You can pick up the Roomba and place it near its docking station and then just hit the "dock" button and it will dock itself.
I have two dogs but when I'm watching my brothers dogs my dog pack increases to 4 so the Bissell bot had its work cut out. Prior to he purchase I was vacuuming every day just to keep up with the dog hair and I was beginning to feel overwhelmed. I needed some help!
I used the 1hr cycle initially for my hardwood, large kitchen and dining area (approx 12'x33') it did very well. I have high bar stools it navigates around/through, I have a doormat by the kitchen door that it navigated up and onto, cleaned and then returned to the hardwood with ease. It cleaned around the dogs' food bowl without tipping it over and it cleaned along the baseboards well.
The ONLY thing it got stuck on (and maybe it would have figured it out had I waited an extra 30 seconds) was a thin vinyl placemat I have on the floor under the dogs' water bowl to prevent splashes and damage to the wood floors.
Great price for the product functions
Cleans very well and has a large dirt bin
Picked up dog hair with ease
Saves me time
Cleaned carpet without issue
-It's not as loud as people say it is. Yes, it makes noise but it's a machine. I would compare it to the noise of any other vacuum, so an hour of "noise" sounds like clean floors to me.
-It has to charge for several hours before the first use, so if you're like me and want to use something right out of the box, just plan on waiting a bit.
Why didn't I buy it sooner?
(Seriously, I have no cons)
Pictures- the carpet and bar stools it navigated around and cleaned (yes, it cleaned under the table!)
Love, love, love this on my hard floors. I think it would work on my carpet as well if it didn't have black lines on it. It keeps "bumping" against the lines and won't do more than the first square it comes upon. It's such a time saver with having three kids and a cat I'm actually thinking of just replacing the rug!
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Setup was overall very easy. The main unit came fully assembled as with most other vacuums. All that needed to be done was for 2 brushes to be snapped on, and the filter & battery to be inserted. The only thing I found frustrating with the setup process was the poorly indicated polarity of the battery. I actually ended up installing the battery into the main unit the wrong way.
After the main unit was all set up, the next step was to install the docking station (charging station). As for the station itself, the wall adapter was plugged into an outlet, and the other side was plugged into the station itself. The time needs to be set upon plugging in the docking station, which is a simple process in itself. Everything in temrs of setting up the docking station was very standard and simple.
☯ ACCESSORIES – DOCKING STATION & INVISIBLE WALL
So in terms of setup, the experience is so far quite smooth – I never found the need to take a peek in the instructions manual. But how good are the accessories – docking station and invisible wall – included with the vacuum? As for the docking station, it does not take up much physical space.
Having said that, the station does require a lot of “virtual physical space” as I like to call it. It requires 40” of clearance on one side, 12” of clearance on the other side, and nothing in close proximity of the front of the station for it to communicate with the vacuum unit itself. Luckily, I was able to easily find a spot that fit these criteria (I’m assuming so, as it worked flawlessly in the spot I chose). However, if one lives in a house with a lot of furniture or a small house, I would imagine it’d be hard to find a spot that fits these criteria.
Another problem with the docking station is the fact that it does not work well on carpet. The contacts on the front of the vacuum unit, which touch the corresponding contacts on the docking station, could not make proper physical contact when the vacuum tried to dock itself into the docking station on carpet. This was very comparable to the flawless docking that the vacuum demonstrated on wooden and tiled floors.
The invisible wall accessory works as expected. It prevents the vacuum from going into unwanted space – snap 4 AA batteries into the invisible wall, and set it up in a doorway, in front of a baby’s territory, or wherever. I do have a few small complaints about the invisible wall. Firstly, I still don’t understand why in the world invisible walls for robot vacuums in general are not rechargeable. The fact that they take 4 AA batteries still seems very inconvenient and expensive to me. Since invisible walls that come with robot vacuums theoretically do not take up much power, making them rechargeable would make them last months on a single charge. Secondly, there is no indicator on the invisible wall that lets the user know the invisible wall is turned on or not. To make matters worse, the ON/OFF labels are tiny, making the situation even worse. An easy fix was to put a small piece of red electrical tape on the “ON” position of the invisible wall.
☯ CLEANING/MAINTENANCE EXPERIENCE
A robot vacuum review wouldn’t be a good review without talking about the actual cleaning performance of the vacuum. So… how does the Bissell robot vacuum perform? In short, great… until it stops working.
When I was first testing out the robot vacuum, the first immediate thing that I noticed was that it was very easy to figure out the different “modes” of the robot vacuum that I could cycle through and choose from. There are clearly visible LED icons that show the vacuum pattern of each mode (e.g. rectangular spiral, circular spiral, random zigzag, etc.), as well as the length of the vacuuming (e.g. 30min, 1hr, etc.) and the option to set the robot to dock itself or set it to stop in its place after the cleaning session is over.
I personally found that for the most part (living room as well as other small rooms), the “random zigzag” mode with a 60 minute setting worked for best with most situations. No matter what the time setting is (in this case a 60 minute setting), the robot can make the judgment of terminating the cleaning session if it thinks that every spot of the area it’s in has been cleaned. Even in my kitchen and living room where some cupboards and furniture had some overhang, the dual brushes of the robot vacuum were able to reach quite well under those spaces.
As for the emptying of the dust bin of the vacuum, it was quite straightforward. The vacuum lid on top of the unit is easily lifted up, which then lifts the dust bin out. The debris and filter are revealed upon doing this. The inconvenient part is that the filter needs to be cleaned with a brush – I figured this is to be expected, as I haven’t tried out any vacuum cleaner in the past where the filter could be cleaned without some type of brushing. The ugly part is the fact that the brush roller (on the bottom of the unit) needs cleaning as well. Again, I’ve seen this problem with many other vacuum cleaners – hair (human hair in my case) gets stuck in the brush roller very easily. But what I haven’t seen in other vacuum cleaners is how difficult it is to take the brush roller out of the unit. Two Philips screws need to be removed to remove the roller cover, take the brush roller out, clean it thoroughly, put it back in, put the cover back on, and screw the Philips screws back in. This isn’t very convenient for a person who lives in a family of 4 individuals who shed a lot of hair, and I can imagine this would even be a bigger nightmare for a household with pets.
Here comes the ugliest part about the Bissell robot vacuum – IT STOPPED WORKING AFTER 5 USES. For some odd reason, whatever cleaning mode is selected, the vacuum would move an inch or so in whatever direction, then rotate in one spot for a while. The robot would repeat this process infinitely. I tried taking the battery out and putting it back in, resetting the unit according to instructions found in the manual, but I had no luck. It’s very unfortunate, because this product would have been a 4 or 5 star rated product. But because this problem was encountered with the unit I received, based on my experience alone, I personally cannot recommend this product to anyone.
Being a long-time Robotic vacuum user I’ve had my fair share of experience with products like the Roomba, not to mention the Scooba floor washer, and later the Braava and Braava Jet. This week I had the opportunity to try out Bissell’s version of a robotic vacuum cleaner, and since the Bissell name itself evokes a feeling of confidence in cleaning ability, I chose to give it a try.
In the box I found the vacuum, the charging base station and scheduler unit, power adapter, virtual wall, battery, and side sweeping brushes. It seemed to me the dual brushes would surely increase cleaning performance in comparison with other vacuums bearing a single brush, but we’ll find out. Looking at the vacuum’s underside, I discovered that the vacuum inlet is less than half the length of that of the Roomba with a short, stiff bristle beater brush. I didn’t see any quick way of removing the brush for cleaning other than two screws that may release the plate to access the brush. I installed the battery into the unit, prepared the home base and put the vacuum on the base to charge. Nothing happened. I switched the unit on, and got an error code and ominous beep. You can’t just put the unit on to charge, apparently according to the manual you must plug the power cord directly into the vacuum and switch the power switch on to charge it initially. I found this rather unintuitive.
Once the unit was a charged, I plugged the power adapter into the base station and tried to get the robot to dock itself. I was unable to find a send to dock button, and I found it very unintuitive having to look in the manual again for something as simple as docking. To dock, you have to find the correct numerical code in the manual to send the unit to the dock to charge. That is just silly, and I forgot the sequence after just half a day.
When it came time to start the robot on a cleaning run, I was confused by the odd choice of button icons on the vacuum, as I couldn’t find an “on” button. There’s a mode button, a timer button and a fan speed button. How do I turn the thing on? Well, that information can also be found in the manual, not by intuition as one might expect for something so simple as POWER ON. To turn it on, I had to find the numerical code for the length of cleaning time I wanted, oddly by pushing the timer button… immediately activating the brushes and startling the heck out of me. You have no time to select modes or anything else before the machine accepts your input and starts moving. You have to do some quick button presses just to get the thing going, which is a huge minus if for example I wanted to give this to someone not technically inclined or the elderly who would easily get confused with this machine.
As the machine moved about I watched it drive over dirt and after it passed, the dirt was still there. The dual side brushes had almost no effect on pet hair around the perimeters of the room where there was carpet.
On the subject of cleaning performance, with a name like Bissell you would expect nothing more than the holy grail of dirt extraction from a product bearing the name. Unfortunately, that isn’t the case here. I found both cleaning performance as well as navigation lacking in many ways.
The machine left a lot of visible hair and dirt on carpets even in turbo mode and after several passes. The machine spent more time on some places than others, as it switched between cleaning modes automatically. The unit has 4 different navigation patterns you can choose from - circular, perimeter, zig zag or random (if you have fast enough fingers to push the appropriate button before the machine takes off on you). You can try select from these but I found it impossible to make the robot stay on a single navigation mode. The vacuum encountered power cords along the baseboard but the two whisker-like side brushes were too flexible to tangle on them. It did however get stuck on a tassel and got hung up on a headphone cord.
After about an hour, I was satisfied it had cleaned the space completely, but the machine wasn’t smart enough to realize the room was clean and head to the docking station on its own so I went ahead and stopped the machine manually. But I couldn’t stop the unit even with frantic button presses, so I had to quickly switch off the power switch on the side to stop it. This is where a docking button would be handy. I had to put the unit on the charging base manually.
I popped open the robot’s lid and removed the dust bin to find it completely full, but as I lifted it up dirt fell out all over the place including inside the vacuum. The dust bin is more like a Tupperware container and when you go pop the lid off, dirt flies everywhere and most of the fine dust sticks to the paper filter, also making a huge mess around the garbage can. Now on to cleaning the brushes. The main brush was completely wound with pet hair and human hair and threads and dust. They did not remove easily for cleaning.
Now some things I didn’t like was the messy bin design, the controls were unintuitive and you quickly forget how to use the thing. There is no HEPA filter, and the filter they’ve used here looks flimsy and ineffective. The machine was noisy, certainly louder than the Roomba. I couldn’t even figure out the scheduling modes. I could hardly even get the clock set. The unit got stuck on a curtain tassel and when I say stuck I mean STUCK. It wasn’t smart enough to reverse the wheel and release the tassel but wrapped the tassel so tightly I had to pull with all my strength to get it out.
To conclude, if your’e looking for a vacuum that is easy to use, intuitive and performs as expected, I regret to say that this unit falls short, and being priced at just a hundred bucks less than the cheapest Roomba, I would advise saving a bit more and getting a Roomba for some real performance and value.
Is the information I provided helpful? Let me know below by hitting the "Yes" button!
If you're a first time robotic vacuum owner know a few tips: tie up, put away, pick up, and store absolutely every power cord, object, anything your vacuum may suck up, get stuck on, bump into, break or ruin. If your pet goes to the bathroom on the floor and your vacuum schedule says go - it'll go - and you'll have a bigger mess than anything you can imagine coming home to. Quick examples: pet water bowls can be bumped and spilled (potentially ruining your vacuum), shoes can be pushed all over the floors, power cords can be tangled/ripped, etc
To test the vacuum, I turned it loose in the kitchen with a laminate floor. As expected it did a fine job. Some of our cupboards have an overhang at the bottom which kept the brushes from reaching to the edge. I had to do a perimeter broom sweep. I then took it to the next area, the dining room, front vestibule and hallway (see pic), lots of corners and obstacles. We have a Shetland Sheepdog, a long hair cat with incredibly fine hair, and a short hair cat. Pet hair on the carpet is always an issue, and I thought this might be a challenge. I set the program for a 60 minute clean, then return to dock. It ran for 40 minutes before returned to the dock to recharge, which took 1 hr 50 min.
RESULTS: It went everywhere, even under the table and chairs. Visually everything looked pretty clean, even getting the fine black cat hair. It was quieter than expected, less so than our Dyson. To empty the dust bin, one opens the vacuum lid and lifts the bin out. It snaps open to reveal the debris and the filter (do this over the garbage!). The debris dumps out, but the filter needs brushing to clean. The manual suggests the brush roller might need cleaning. When I flipped the vacuum over to look, I found the brush completely clogged with hair (see pic). There are no instructions for cleaning it. One must remove two small Phillips screws (with that small Phillips screwdriver everyone carries in their pocket), remove the cover, remove the spring loaded roller brush, clean out the hair, then re-assemble the whole thing. Not very convenient, and if you have pets you will be cleaning this with every use. Just for comparison, I then ran the Dyson DC78 over the same area. See the pic; left side is Bissell results, right side is what the Dyson got that was missed.
EVALUATION: PROS: good suction, gets most debris and hair, fairly quiet, goes pretty much everywhere.
CONS: doesn't get deep debris or hair, especially around perimeter of room, roller brush clogs with hair and is not convenient to clean, carpets reduce runtime, docking station would not work on carpet.
Overall, this is a good unit for light cleaning, and works very well on bare floors, but I would not rely on it to clean carpets regularly. Maybe a quick sweep before company arrives, but I wouldn't trade it for my Dyson, although they cost about the same.
This product was provided through the Amazon VINE program in exchange for an unbiased opinion.
Observations with using the the SmartClean
- Very long run time before recharge is required due to Li-ion battery
- Unit returned to docking station without any problems providing docking station was set up in a suitable place
- Worked well on both manual and scheduled modes
- Operated Ok on both linoleum and carpet
- On carpet unit was much slower
- Maneuver over floor registers and carpet edging with little problem
- Was a bit noisier than expected both from motor noise and bumping into walls/cabinets/chairs etc.
- Our dogs after first investigation ignored it and did not react if accidently bumped by unit
- Did catch on cords and light rugs if left out
- Did not do a good cleaning job in corners.
- Was able to maneuver around the room fairly well including items like table/chair/desk that are high enough off the ground.
- Did get trapped once in one small square area which it could not “bump”/ back its way out of.
- Managed low pile and Berber rugs but not very thick plush carpet
- Dust bin had to empty quite often if doing a large room or a couple of small rooms at a time
- It does avoid stairs/steps or drop offs
- The intake and beater brush are fairly small in comparison to the overall diameter of the unit
- Does not seem to be intuitive as we hope…tending to repeat covering the same area too often
- The side brushes did not seem to be as effective as expected
In using this Bissell SmartClean I found that it worked best if I did a quick sweep to get pick up the excess dog hair. I used it to clean up the kitchen floor after a baking session and it did a good job with little “accidents” like sugar on the floor.
It works for a touch up when one does not time for a getting the bigger vacuum out and busy getting other chores done. It will not replace the regular vacuum cleaner when it comes to getting into corners and around and under furniture or for pulling the embedded dust and dirt in carpets. Overall, this is a good unit for light cleaning more so for bare floors but falls short for overall cleaning performance.
I received this product as a sample at a discounted and/or free rate for honest and unbiased review purposes and the opinions stated in this review are strictly my own and are in no way influenced by the manufacturer and/or Amazon. If you found this review helpful please indicate by clicking on yes in comments below. Thank you.
Price at time of purchase $399.99
This is a great vacuum for hardwood and tile floors and some carpet
The vacuum is very easy to set up and use. It pretty much comes ready to use out of the box. You just pop the battery pack, plug in the charger and let the vacuum charge for 4-6 hours.
There is a timer function ok this which is great, I set it to vacuum early in the morning before I wake up and my floors look great. My only issue is that it has a bit of trouble going from hardwood floors to carpet if there is a raised edge. My vacuum kept getting stuck on the corners of the carpets and wasn't able to drive up to them.
It is just as loud as any other vacuum, and it will go to the charger itself when the battery is low. There is a self charging unit that you can use if you don't want to plug the charger into an outlet, you need 4 AA batteries.
I am pretty happy with this vacuum, it helps keep my floors clean and saves me a lot of time. I have 4 dogs and a cat and this works great at picking up their hair.
Overall, I'm very happy with this little guy he met my expectations but had some annoying issues now and again.
This little guy is best suited for a home where either:
1) You're on the go and don't want take precious time to vacuum and sweep your floors as much as needed.
2) You have areas in your home like a basement or main floor that need constant upkeep.
3) Maintenance of dust and pet hair are your main concerns.
Don't buy this guy if:
1)You expect him to do your floors perfectly and that you'll never need to vacuum again. (You need a maid, not a vacuum)
2) If you're going to sit around and watch him all the time. He's a little loud and certainly doesn't do his job like a human. He can be very frustrating to watch as he cycles through his program.
The box contains the main unit, Lithium ion battery, one invisible wall (4 AA batteries not included), Docking station and adapter, and instructions.
He's a sturdy little guy and best to be because he bumps into furniture and walls as part of his job. He would climb onto my low pile carpets with ease but would bump his back end on the floor as he climbed on. If you live in an apartment/condo this could be an issue for downstairs neighbors if they are REALLY sensitive to noise. Heavy shag carpets were hit and miss with him so in the end I just removed them.
He can figure out how to go under a table with chairs around it but it seemed to be really time consuming for him so I put my chairs against the wall at one point and he did much better. It's not that he can't do it, but I have 1400 square ft of space I want him to get to, so I don't want him spending 30 mins under my table.
He could get underneath all my furniture but not my couch. I guess I have a low couch... Because this guy is pretty low profile in my opinion.
I have stairs and he never once fell down them although it's nerve-racking to watch. He has three cliff detection sensors that seem to work really well.
He will get stuck on wires or other items of that nature so you need to baby proof, use the invisible wall or block the area some other way.
He has specific space requirements if you're going to use his base (optional). He needs 12 inches on one side of the base, 40 inches on the other side, all along the same wall. I put his base in my kitchen and this works well even though the base doesn't fit snug to the wall. When using his preprogrammed cleaning time feature it worked well every time and he returned to base every time.
I keep my floors pretty clean but he always managed to bring me a dust bucket full of dirt every time he cleaned. It makes me feel good that all that extra dirt is off of my floors.
He's not perfect. After he's done you can go around your house and see things he missed but if you use him on a regular basis depending on your needs he will certainly make a huge dent in the amount of time you spend doing your floors yourself. He cleans my place well enough that I can mop afterwards.
After researching this and other robot vac products what stands out to me is Bissell really believes in their products, if something isn't right, they genuinely want to fix it and make good on their warranty promise.
All questions and comments are welcome.
This our first robot vaccum - before making this review, I ensured we used the vacuum regularly for quite some time before I could be as honest as possible with the pros and cons.
+Incredibly easy to use (plug & play); manual offers clear and detailed instructions
+Dirt compartment is easy to clean and remove
+Suction is strong and captured hair, dirt, crumbs and other small objects with ease never getting clogged
+Alert is given when the vacuum is full
+4 route modes and 1 all-in-one mode (it mixes all the individual routes together such as zig-zag; sides walls only; circular; line)
+2 suction modes (1 regular; 1 powerful -> note the powerful suction mode dimishes your battery power at a faster rate)
+Full charge normally lasts 1 hour and 5 minutes on powerful suction mode
+Charging from 0% to 100% normally takes less than 2 hours
-Remote must be purchase separately;
-When docking to charge, the vacuum sometimes doesn't dock properly requiring human intervention, this can be quite annoying;
-The frontal sensor bumps into the wall regularly so it can be noisy (other times, the sensor stops before it bumps into the wall, it's 50/50)
We are very impressed by the amount of dirt/dust this robot vacuum collects - I couldn't believe it at first; time and time again, it continues to impress us as we have been using it regularly. Robot vacuums have come a long way over the years however they are not at the stage where they are able to completely replace human vacuuming. We use the robot vacuum everyday and we vacuum by hand once every two weeks. Robot vacuums are a huge time saver because you do not have to regularly vacuum several times per week.
Overall, we would recommend this Bissell robot vacuum as we are pleased with its overall performance. We've purposely left trails of dirt, food, etc and it has picked up anything we place in-front of it with easy. A robot vacuum is now a staple in our household, especially if you have pets!
For your convenience, I have attached picture and a video showing my experience.
Note - We received a 'lemon' to review and Bissell customer service was very quick to replace our review model. I am very pleased with how my inquiry was handled - they sent a replacement unit via 2-day Fedex and I sent the defective vacuum back with a prepaid return label. Based on this incredibly positive experience, I would highly recommend Bissell as a brand because they know how to take care of their customers! Bravo!
Bissell called, theyre going to replace the vacuum again and extend the warranty for another year with the new one. They say they've fixed the bugs in the units so ill raise this to 3 stars. Ill update this again if I have any more problems.
------ SECOND UPDATE- 4 MONTHS AFTER LAST-------
The second one(replacement for initial one) has now died too, doesnt turn on anymore and since its now out of warranty by 6 days, bissell wont replace or repair this unit. Just a bad design overall. Spend the extra money and get a well known robot vacuum.
The unit has stopped working all together after 6 months. Called customer support and they are going to replace the unit. Its going to be the same one though, no updates have been done so it will probably die in 6 months too. I suggest a roomba, mine has been working great for the last 5 years. Customer support was nice, but it doesnt make up for an unreliable EXPENSIVE gadget.
A pretty good robotic vacuum overall, it really helps keeping the house clean in between using a proper vacuum. Easiest way to explain this is that this unit is designed to get the stuff on the surface of the carpets but doesnt get the stuff deep in the fibers.
The unit kind of just bumps around a lot, not really having any sort of organized cleaning pattern. It constantly cycles between the different settings until the time runs out, or the bin is full. It tends to avoid spaces like in between the coffee table and couch, thinking there is an obstacle or something. The bin also fills up rather quickly.
Overall it works well in open areas but not great if you have lots of stuff.
Technically speaking, it was easy to begin using right out of the box. I recommend reading the well written and easy to follow user manual that is provided. Getting familiar with the parts of the robot is helpful for looking after it. Firstly, I installed the two round side brushes to the bottom, and placed the lithium ion battery pack easily into its compartment. Then I plugged the robot into the wall with the provided AC adapter. I left it to fully charge for about 5 hours this way. Next, I set up the docking station. If you have a low traffic area of wall somewhere in your home then that would be a great spot for the robot to dock. If you want to handle the vacuum manually then it is not mandatory that you set the station at all. I prefer that the vacuuming is entirely hands free for me, but the robot is lightweight and can be carried around easily. Lastly, after a full charge, I plugged the AC adapter into the docking station. It is ready to vacuum at this point, and the manual has a great table showing the control panel buttons and what to press to set the cleaning time, type of cleaning pattern, and the cleaning power you want. I usually select a maximum run time with an auto cleaning pattern (vacuums along walls, Z shape, spirally, and diagonally), and on the turbo power setting. I set up the invisible wall components and placed them at a doorway to a room I didn't want the vacuum to enter, and it avoided the area without hesitation. Definitely a nice addition to this already great vacuum. When the trash can icon becomes illuminated on the machine then it is time to empty the dust bin. It is easy to open the robot and remove the bin. A filter is located inside the bin and you can brush it off to keep it in good shape. I always wipe the sensors on the bottom of the robot with a microfibre cloth every now and then so it has no issues navigating. Like most vacuums, long hair can get wrapped around the brush on the underside and can get stuck around the air intake. It is easy to make sure the area is clear before its next run, and vacuuming will be more efficient. I was happy to see that filter and side brush replacements are available on the website, along with a remote control that would make this unit even more easy to use.
Overall, I am very pleased with this robot vacuum as it cleans my house very well. I don't know what I would do without it now. It is a perfect vacuuming solution for disabled people, and I highly recommend it to them. Setting the robot to vacuum to clean while you are out of your home, and then coming back to clean floors is just wonderful. It is definitely a great vacuum that helps you maintain a cleaner home! Thank you Bissell!!
Bissell should look at three areas of improvement here:
1) Make it better at not getting stuck, or at least getting itself unstuck from minor household obstacles that are not convenient to pick up prior to running it.
2) Give it some real smarts, beyond bouncing around randomly for a set amount of time and hoping that statistically it got everything.
3) It almost never finds the charging base again after running. Again it's probably better suited to smaller, single room scenarios and not a whole floor of a house, but our Neato never had an issue getting itself back home again under the same kind of conditions.
I was pretty excited about this vacuum. This isn't the first robot vacuum that I've used, and my experience with the SmartClean is influenced by the fact that I've owned a Neato BotVac for a couple of years. Although we've been generally happy with the BotVac it does have issues. Here's the bottom line taken in isolation the SmartClean works OK but compared to our BotVac it doesn't really live up to it's name and doesn't really bring much innovation to the table.
What I was hoping when I saw that they went with the dual rotary sweeper route was that it would do a significantly better job catching large debris than other robot vacuums because it appears to basically use these rotating sweepers to "feed itself" the dirt. The reality is, yes I would say it does pick up large debris faster however in practice I find that there is less of this kind of mess in our house (and I imagine any house that is regularly kept up) than there is of fine dirt and dust and although the extra sweeper compared to the singular one most competition possess certainly doesn't hurt there is a big sacrifice here in that the brush roll is really small so the actual vacuum portion cuts a pretty narrow path and I don't find it handles every day fine grime (that it passes over) as well. Another thing that people who haven't owned one of these types of vacuums might not think about is that these rotary sweepers don't last forever, in fact, my experience is that they get ruined really fast. With two of them, and when the vacuum relies so heavily on them, you can count on replacing them being one of the bigger expenses running the SmartClean.
The most disappointing thing about the SmartClean for me though is actually watching it go through clean cycles. By comparison to our regular BotVac there is pretty much no intelligence to how it goes about cleaning an area. You specify a specific type of cycle which is a fixed behavior like spinning in an ever enlarging circle from a starting point, random bumping around a room, following walls, or "auto" which is just a mixture of them all and it basically will go about it's business randomly cleaning until the battery runs out in the hopes that statistically it has covered all or most of the area. What this means is that it doesn't work very well in our open concept areas and that strategic use of the virtual wall is a necessity for any area that can't be closed off physically otherwise it simply won't get everything. By comparison our BotVac actually uses LIDAR to map out the areas and cleans in a methodical manner that WILL get every spot eventually, even large open concept areas, and even if doing the full job requires a top up charge in the middle (it will return, charge, and then start cleaning where it left off without re-cleaning any previously cleaned areas in the cycle). The difference in behavior is stark.
A big positive the Bissel has going for it is that it has a Lithium Ion battery which is MILES better than the NiMH chemistry battery in standard BotVacs (they have a new model which does use a Lithium Ion battery however it is priced quite prohibitively...). I have to say, the battery in our BotVac is terrible - they just don't last and aren't cheap to replace. To it's credit, the filter itself is washable, so you shouldn't have to constantly feed it filters like we do with our BotVac regardless of how well we try to maintain them and they can get expensive if you keep to the recommended replacement schedule. The way it works by being able to return to the charging station and continue where it left off masks the problem quite a bit as long as you have a charging base on the floor you're cleaning it can get to but the Bissel battery is easily the strongest point it has going for it in this price range.
Another strong point of the Bissel is that it has a nice low profile and it does fit into spaces and under things that our BotVac doesn't or gets stuck attempting to go. It also scoots around at quite a fast pace and I would be tempted to count it's movement speed as a plus if it wasn't for the "old fashioned" cleaning behavior.
The end result is that for enclosed areas, this does actually do as good or better of a job however for large open areas it just doesn't seem to cut it. I am a little torn about this product given it's list price as of the time of this review, it seems priced high for it's performance and general capabilities. Those in more traditional homes with "rooms" to clean may appreciate it more than those with open concept homes. It is likely good for condos but not so much for larger homes in general.
Build quality of the vacuum is average, it's attractive with it's LED status strip and looks relatively modern though overall looks and feels somewhat lackluster compared to slightly more expensive counterparts. The accessories like the charging dock in particular seem more like afterthoughts than anything and with the cheap digital watch LCD used to "program" it it's simply not that attractive for something that becomes a fixture against one of your walls serving as the robots home. If you can, you'll definitely want to find somewhere out of the way that is relatively hidden to hide it as personally I don't like looking at it. It's bizarre that you have to set the schedule using 24 hour "military" time only and from my experience this kind of thing is something you often find on cheap Chinese sourced things with clocks. It's not that it's particularly hard but things like this just add another "rough edge" to the overall feeling of the product.
If the SmartClean were significantly cheaper than the competition it would be one thing, and make no mistake some of the competition IS significantly more expensive, however I feel like at this price it's an easy decision to spend a little bit more and go with something else. It's not awful, by any means, but it's also not special in any way. My feelings about the SmartClean not being very smart could be coloured by the fact that I'm a software developer and the elegance of how Neato solves the problem appeals to my sensibilities far more and I concede that in certain circumstances there won't be any noticeable difference in the end result but still feel like the cards are stacked against the SmartClean in larger areas and other than battery run time there is little here to recommend this over others.
After 6 mos of using this, it just became an expensive coaster. Suction stopped. By the time I was able to take more time to try to deal with Bissell, the warranty had expired, and they wouldn't help me.
So now I've updated to reflect all that, as I wasn't able to earlier.
I tried this out for awhile before reviewing, because with a high $ value, I wanted to make sure I was being quite thorough.
I honestly would probably put it at a 3.5 star, over 4 star, but since that's not an option, I've rounded up to 4 star.
This robot vacuum thing is extremely useful, and fantastic if you're a busy person, or have health issues and just don't have the energy to vacuum everyday. However, I would say this does not replace a regular vacuum, because of corners, and furniture.
Setup is quite simple; to start, you just drop in the battery pack (provided), and plug it directly into the adapter (that needs to be plugged into a wall socket), and leave it to charge for 4-6 hours. After the initial start up charging, each full charging session, after an exhausted robot goes back to his docking station (a little over an hour of run-time), takes about an hour. The brushes quickly snap on for a first setup.
Note: if you plan to use the invisible wall unit, you need 4 x AA batteries, which aren't included.
I have found that although there are different timers available, it's easiest to just press the button, and let it dock to charge when it's done. Having it on a timer has been really useful, so I can just have it run before getting up in the morning, or while getting ready for the day. It has saved on time I spent on vacuuming, that's for sure!
I have dogs, and a cat, so I need to vacuum frequently. My home has hardwood flooring, and ceramic tiling, with area rugs. I found it worked very well on the hard surfaces, but didn't do much on the rugs, with it getting sort of stuck on a number of them, unfortunately. I ended up just rolling up the rugs that it got stuck on, and vacuumed the other area rugs with a handheld vacuum.
It easily transferred from hardwood to ceramic surfaces.
The dogs barked at it a bit to start, but after the first use, they don't even react to it. The cat loves to chase it, because of the lights on it.
It obeys the invisible wall, and also doesn't throw itself down the stairs, both being ideal. The invisible wall is totally movable, too, so that is quite useful.
Basically, for cleaning, it rolls around, and zigzags, and bumps into things to figure out where to go. Although its motor is quieter than most vacuums, what I find annoying is the constant banging into stuff. There is give on the bumper, so it's not as if it's going to cause major damage, but I would like more padding so I don't have to listen to that annoyance.
The robot vacuum doesn't clean as quickly or efficiently as a human, but for free labor, I'm not going to complain too much.
Bissell 1974 Smart Clean Robot Vacuum does an excellent job of vacuuming up pet hair, dust, and crumbs, but it isn't good for anything much more. At first, this irked me, but I realized it was logical, as if it had stronger suction, it would probably end up sucking up stuff that would get it tangled, or damage things.
The spin brushes are about as coarse as broom brushes, and send things that are too heavy or big to get sucked up flying lol. Things like wrappers, and Kleenex unfortunately get sorta sucked up; not enough for the Bissell Robot to yell and alert, but enough to get stuck, and then collect a bunch of hair and dust underneath, and make a mess for cleaning afterwards.
I found that emptying the robot vacuum wasn't difficult, but that the filter that's in there made it hard to just dump the contents in the garbage; I actually have to get a tissue and fully wipe it out, which is way more personal than I want to get with a vacuum canister, especially since I have dust allergies.
Overall, a few problem areas, but for the price in comparison to a Roomba, I think it's a pretty good buy!
Note: I received this item for free, in return for an honest review.
- Setup: it is easy to set it up. It requires minimal assembly. The manual is easy to read and understand.
- Operation: you can use the docking station to program it or you can just press buttons on the vacuum to make it work. Again, the manual provides decent illustrations to users.
- Cleaning power: It is decent but not great. It did pick up dirt but not as powerful as those "manual" vacuums with a big canister for sure.
- Cleaning area: it does not cover all the areas because it is a round robot... Apparently, it does not go to corners and it avoids obstacles so if you want a thorough cleanup, you still need to use other kinds of vacuums to manually do the work.
Overall, it is fun to watch it work and it is definitely a good way to go on a "lazy day"!
We currently have a Dyson, so have high expectations for any cleaning device within our home.
This vacuum is something pretty amazing. I’m in love.
Assembly is simple – lithium batteries (included), two sweeping brushes, and the dirt bin.
I was sad after assembly, as before its first use, you have to plug the charging cord directly into the vacuum (while it is powered on) for 4-5 hours.
In the meantime, I set up its home port upstairs in the guest room where there is ample room for it to hook itself up when it runs out of time or power, and set up the invisible wall (which requires 4 AA batteries) in front of a metal lizard candle holder on the floor that falls down if you breathe on it.
The first time I tried her out, I just pressed main mode button once, which means it would do all the patterns (zig zag, perimeter, circles, etc.) and dock itself once she was done. She ran for almost 2 hours before running out of steam - redocking to recharge without any issues.
The dogs kind of went crazy the first half hour barking at it, and eventually calmed down to ignoring it, but we will definitely ONLY use it while we are in the home, for fear of them pouncing on it. It *is* pretty durable, but an 80lb dog pounce would probably neither be covered by the 1 year warranty nor be repairable.
There are a number of settings – whether it be manual cleaning time, scheduling cleaning times, and cleaning mode (perimeter, circles, zip zag, etc.).
For me, this is SUCH a time saver. Last night we were tidying up as we had contractors over today, and I didn’t have to clean the floors. I set up the vacuum on the main level right after work for an hour, then upstairs for another 45 to 60 minutes. I was able to tidy without worrying about the floors – I love it!
Each floor does take up enough bits and bobs that warrants the debris canister to be emptied out after each floor has been completed – it’s easy (once the power is off) with a push of the lid, pick up the canister, and dump in the garbage. Even the rolling brush underneath can be taken off and installed in seconds to get rid of any strings, hair, or other bits that get caught in it during the vacuums adventures. The filter also is easy to brush off – I use a lint brush, and it’s pretty quick. You can also just use your fingers.
It does avoid stairs, and you can easily press the mode button while it is working in order to safely pick it up and move it to a different floor or out of a room whose door you forgot to close.
Throw rugs and any larger pieces of debris (i.e. ripped cardboard, shredded newspapers, larger bird toy parts) do have to be picked up by you prior to turning the vacuum on, as it doesn’t really like them. Especially flimsy rugs. But even the Dyson requires me to stand on both sides of our flimsy throw rugs while vacuuming, so that doesn’t bug me too much.
As it is round, it does miss the 90 degree angles, and you can see some dust lines along the perimeter if you don’t choose the perimeter mode only.
There are replacement filters and brushes that aren’t too pricey, so overall maintenance should be relatively inexpensive in comparison with the efficient and time saving job it does.
Overall, I am over the moon, and am happy to be able to fill my floor cleaning time with more meaningful tasks!