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Bissell Symphony Steam Mop and Steam Vacuum for Hardwood and Tile Floors, 4 Mop Pads Included, 1132A
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- Save time by vacuuming debris and steaming hard floors at the same time. Cleaning Path Width:11", Tank Capacity:12.8 oz
- Sanitize with steam, using just water to eliminate 99.9% of germs and bacteria*. Surface Type:Hard Floors, Bare Floors
- Easy to use with Easy Touch Digital Controls, 5-way adjustable handle, and Quick-Release Mop Pad Tray - 4 mop pads included
- *When used as directed, results may vary. Tested under controlled lab conditions.Dry Tank Technology keeps your tank dry while you steam
- Kindly refer the user manual given below for troubleshooting steps. Heater Warm Up Time: 30 seconds
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From the manufacturer
Bissell 1132A Symphony All-in-One Vacuum and Steam Mop
Now you can enjoy a complete hard floor clean in one easy step. The Bissell Symphony All in One Vacuum and Steam Mop is the only cleaner that can vacuum and steam at the same time. You get a clean, sanitized* hard floor without using a mop and bucket or harsh chemicals, all you need is water. Easy Touch Digital Controls let you switch between functions while cleaning so you can vacuum and steam at the same time or separately to match the right clean to the right situation. When you’re done, an adjustable handle and Quick-Release Mop Pad Tray makes it easy to store and get back to enjoying that fresh, barefoot-ready clean you and your family love.
*When use as directed, results may vary. Tested under controlled lab conditions.
Easily clean your hard floors with the only product to vacuum and steam at the same time, in one easy motion.
Get those squeaky-clean floors you trust without using harsh chemicals. With just water, you can steam clean sticky messes while safely sanitizing* your floors.
Easy Touch Controls
Easy Touch Digital Controls lets you switch between functions while cleaning so you can vacuum and steam at the same time or separately to match the right clean to the right situation.
(4) Microfiber Mop Pads
Power through tough spots with 4 washable and replaceable mop pads to choose from - two soft and two for scrubbing!
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|Machine type||Steam Mop & Cyclonic Vacuum||Steam Mop||Steam Mop||Stick Vacuum||Stick Vacuum||Stick Vacuum|
|Variable steam control||Yes: High & Low||Yes: High, Medium and Low||Yes: High, Medium and Low||No||No||No|
|Variable suction control||No||No||No||No||Yes||Yes|
|Handle attribute||Adjustable Handle||None||None||None||2-Way Folding Handle||2-Way Folding Handle|
|Removable hand vacuum||No||No||No||No||Yes||Yes|
|Edge cleaning||No||No||No||Yes: V-shaped design for cleaning edges||No||Yes: EdgeReach Technology|
|Corded or cordless||Corded||Corded||Corded||Corded||Cordless||Cordless|
|Warranty||2-Year Limited||2-Year Limited||2-Year Limited||1-Year Limited||1-Year Limited||2-Year Limited|
|What's in the box?||(1) Symphony All in One Vacuum and Steam Mop; (4) Microfiber mop pads (2 soft, 2 scrubby); (1) Water cup||(1) PowerFresh Steam Mop; (2) Microfiber mop pads (1 soft, 1 scrubby); (2) Spring Breeze Fragrance Discs||(1) PowerFresh Pet Steam Mop; (2) Microfiber mop pads (1 soft, 1 scrubby); (2) Odor Eliminating Fragrance Discs||(1) PowerEdge Pet Hard Floor Vacuum||(1) Bolt XRT Pet Vacuum; (1) Crevice Tool w/ Dusting Brush; (1) Pet Hair Nozzle Tool; (1) Pet Hair Brush Roll||(1) Bolt ION Vacuum; (1) Crevice Tool w/ Dusting Brush; (1) 6 inches Wide Tool; (1) High-Reach Extension Wand; (1) Hardwood Expert Brush Roll|
1132-A Features: -Cut cleaning time in half by vacuuming and steaming at the same time. -Powerful cyclonic action vacuum for dry debris pick up. -Steam eliminates 99.9% of germs and bacteria and tackles tough, sticky messes. -Edge bristles to sweep debris away from edges. Color: -Grey. Material: -Plastic. Number of Items Included: -1. Dimensions: Overall Height - Top to Bottom: -46.5 Inches. Overall Width - Side to Side: -11 Inches.
From the Manufacturer
Trouble Shooting Steps 1. Empty solution tank 2. Making sure the “Hi” or “Low” steam buttons have been selected 3. Making sure the water filter is pushed in all the way.
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|Shipping||FREE Shipping||FREE Shipping||FREE Shipping||FREE Shipping||FREE Shipping||FREE Shipping|
|Sold By||Amazon.com||Amazon.com||Amazon.com||Amazon.com||ODA KITCHEN||Amazon.com|
|Color||Blue||Blue||As Shown in the Image||sky blue||Dark Grey||White|
|Item Dimensions||11 x 9 x 46.5 in||7.1 x 11.6 x 28.6 in||13 x 9.5 x 46 in||11 x 9.75 x 46 in||10 x 9.5 x 48.5 in||11.14 x 13.2 x 44.7 in|
Top customer reviews
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I contacted Bissell via their site and got near-immediate response from a representative who quickly understood my issues, and offered me another machine, no further questions asked nor needed. In about 2 days I received a pre-paid envelope to mail back to them the cord cut off of myoriginal symphony. I mailed it on a Friday and had a "new" reconditioned in Mexico machine by Tuesday. If I could rate Bissell customer service alone it would be a solid 5 stars.
But I can't. So I spent a great deal of time with this reconditioned replacement. The first run was a pleasant surprise. The Symphony picked up loose debris (cookie crumbs, wisps of onion skin, dried cat food bits) waaaayyyy better than with the first machine. So much so that I am trying to upload photos to show the difference.
But that feat occurred only that first time and never again despite care and cleaning of filters. And just as before, this newly reconditioned machine made just a muddy mess of dusty dirt and pet hairs. It wets it, moves it around a lot but won't actually suck it up, and redeposits it as a reformatted dried on dark crust of funkiness. Which, of course, requires actual scraping to remove if I don't wipe it up with a paper towel immediately.
Steam? Again, I see the steam for a millisecond, but the water that actually goes on the floor is most definitely and indubitably not steaming. Or even all that hot. So, sanitized? IMO, hardly.
Today, I think I am just done with the Symphony. We could have been great together. But I was having to use my regular cannister vacuum before and after each use, plus carry around a roll of paper towels. I truly thank Bissell for their CSR and for letting me try another machine. I just don't think my floors got any cleaner, nor sanitized by that millisecond of steam. I feel I get better results from wicked hot water with a wee bit of white vinegar in it.
~ ~ ~ ~ ~ Original Review: ~ ~ ~ ~ ~
An electric steam mop that vacuums at the same time it ejects a sanitizing spray of steam? Now THAT is a time-saving, resource-sparing, "water-and-electricity-don't-mix"-defying bit of engineering brilliance.
But after a month of using the Bissell 1132A Symphony All-In-One Vacuum and Steam Mop, I am sad to report I am disappointed in its features, operation, and performance. It does have some good points, but they are outweighed by negatives - the largest being that it neither vacuums nor steam-cleans reliably. In fact, each use of the Bissell Symphony created more work for me in that I had to 1) scrub by hand and wipe up the areas where dirt remained and 2) I had to get out my vacuum cleaner to do a proper vacuuming.
~~~ Please note: Some folks are stating that the operating instructions appear on the side of the stick. I believe this is not accurate. The label clearly states "First Time Steam Set-up", implying these are priming instructions for first-use only. This label says it will take 60 seconds to make steam. The instruction booklet states subsequent uses will need only 30 seconds to raise the water to steam temperatures. Definitely read the entire instruction booklet prior to using any features for the first time. ~~~
1-step assembly plus 1-page Quick-Start Instructions means the Bissell 1132A is ready for use in 2 minutes. (It takes about 60 seconds for the steam to be generated the very first time.)
Bissell provides 4 mop pads: 2 identical soft pads and 2 identical grey and white striped scrubber pads. Having extras is great for when you want to use the machine, but you've still got pads in the washer, dryer, or dirty limbo. Nice touch: there's a little pocket inside them to hold a Fragrance Disc.
Long cord (at least 23 feet), lightweight, easy to store (removable pad tray, collapsible handle)
Visible water reservoir (on rear of stick) plus a knocking sound lets you know when tank needs to be refilled.
13 ounces of distilled water allows for about 15 minutes of steaming. This was sufficient for me to steam-clean my kitchen's ceramic tile floor area of 15x9.5 feet. (But insufficient time if real dirt was encountered. Please see details below in The Not-So-Good section.)
Not effective on unsealed grout. But then, the Bissell is not advertised for this purpose; I was just very hopeful I would see SOME improvement. (For grout, I have been getting mostly good results with Goo Gone Whole Home Grout Cleaner, 28oz .)
Distilled water is recommended over tap water. This is common, and based on past experiences using tap water, I strongly advise using only distilled water - ever. Even one application of tap water can create build-up, causing you more work and possibly setting the machine up for failure. About distilled water ... If you have trouble finding it in your supermarket, try the drug store. Distilled water is not the same as boiled tap water; it's the condensed steam created from boiling water. Distilled water is also not the same as bottled drinking water, filtered water, or mineral water. The container has to say distilled on it.
No cleansers allowed. At all. This includes descaling solutions, which is relevant in the event that a user chose tap water over distilled.
No on/off switch; the device is turned on and off via plugging in and unplugging the cord. Some of us get alarmed when a machine turns on as soon as we plug it in, even when we are prepared for it.
It's finicky and fickle regarding what dirt it chooses to either vacuum up, catch on the pad, or completely disregard. In most cases, it would move the dirt around some, but not actually REmove it. Wet dirt (such as dust or lint) would not adhere to the mop. Both wet and dry loose dirt (teeny pebbles from shoes, loose dried cat food bits, cardboard bunnies from the cat scratcher) often would not get sucked up with the vacuum option. And too much dried-on dirt remained immovable.
Mop tray pops off by itself too easily during active operation. This is not just annoying. It is dangerous, possibly exposing a user to a steam situation. (Instructions are quite clear on safety, but I don't think the manufacturer foresaw this inadvertent scenario.) Ironically, and un-ergonomically, the mop tray has a foot symbol on it to remind you to use your foot to detach the mop tray from the base. This is unfortunately located right where the lever tends to be on many vacuum cleaners to tilt back the vacuum head. I imagine lots of users (myself included) will accidentally remove the mop head this way while the machine is running.
Water tank cover does not open easily; on my model, I have to pry open the top while pressing both side releases.
No secure engagement/disengagement of steam trigger. Often it won't work the first 6 or 7 times I try, even though the steam indicator showed ready. (And I was doing as the instructions require, which is "select a steam setting first and then hold down the hand trigger to produce steam.") Eventually it works, but then I find that the placement of the mechanism allows for frequent unintentional engagement of steam when I actually do not want it.
Steam temperature seems to dissipate quite quickly, nearly instantly, in the steam-only modes. Immediately after seeing and hearing the steam come out, I would bend down and touch the wet surface. It was barely tepid, and not hot by any means. I have to say - and I admit I did no technical lab work on this - it makes me question how truly sanitized the surface can be.
Steam temperature drops during vacuuming mode. But unlike the previous issue, the water was actually COLD. (Room temperature was about 73 degrees F. with no breeze.)
Clean up after your clean-up. Don't leave a dirty, wet mop on it. (It will create mildew and odors.) Don't store it with water in the reservoir. (It can spill as you carry the stick around your house or lay it down somewhere.)
After each use, remove BOTH the foot (the flat base that the stick sticks into and the mop tray attaches to) and the mop tray. They will both be wet from any steam-cleaning. Dry each with a paper towel so moisture does not stay in the machine to mildew. (I was surprised how much water I almost elected to store blindly in my utility closet.)
Protect your sink drains and washing machine by lightly pre-cleaning the dirty mops before machine washing them. Shake off the loose bits outdoors and run the mop under hot running water (with a drain sieve in place). Please note that Bissell recommends only air-drying of the machine-washed mops.
The Bissell 1132A Symphony may be ok as a wet delivery system (of water only) IF floors are already vacuumed and all stains and dirt have been pre-removed. Even then, the apparent temperature of the moisture residue makes me question whether the millisecond of steam effectively sanitizes the surfaces.
Even under the (rare) best operating conditions, I still found myself regularly bending down to scrape at dirt or pick up debris.
On whole, this two-in-one machine created three times the amount of work for me by requiring me to wash up AND vacuum up after I just washed and vacuumed.
Even if you plan on using the vacuum + steam cleaning at the same time, I would highly recommend vacuuming alone before doing so if your floors are noticeably in need of it. The reason is because once the mop pad is attached, the vacuum head is ever so slightly raised up so the suction power is less. You get a better & faster cleaning if you vacuum without the mop pad first. It takes too many passes and too much time to try to get it to pick up everything with the vacuum while steam mopping. It's really only good to pick up minor leftovers with the vacuum if you're using it while steaming. Without the mop pad on, the vacuum power is sufficient to pick up most things from a hardwood floor. I had no problem picking up the majority of cat litter and kibble on my kitchen floor. What little litter was leftover got picked up on the second pass of the vacuum when I did the vacuum & steam combination. This product still saves space/time for me with the preliminary vacuuming because I'm using the same product to vacuum and steam mop and don't have to pull out a second item from the closet.
This was the driest steam mop I have ever used. I had no problem walking behind it right onto the area I just cleaned. It took only about a minute to air dry. I was concerned at first seeing so little water on the floor thinking no steam was coming out, but water was disappearing at a fast enough rate from the reservoir to convince me it was indeed producing steam and it was simply hot enough that it stayed steam and evaporated into the air instead of sitting on my floor. Love that I can keep this sitting on a dirty spot for 5-6 seconds to let the steam really get in, and it doesn't leave the spot on the floor a wet mess. Because there's less water on the floor from the steam, it may take a few more passes to get everything clean compared to other mops, but I prefer to take a little longer than to have all that water left on the floor.
One thing to keep in mind with this vacuum/steamer combo, since there is the vacuum suction area that can't be covered by the mop pad to allow both things to work, the edges of your floor won't be steam cleaned since only the vacuum part can reach there. You may be able to work around steam cleaning some of the edges of your room if you turn the vacuum a certain way, but there will always be a corner somewhere you can't reach with the steam mop portion. I needed to get down with paper towels and cleaning spray to get the last few crevices after using this device.
I did notice the vacuum stops working when the unit gets really warm. I had it running the full time I did my kitchen and turned it off briefly to do a spot with steam only. I tried to turn the vacuum back on, but it didn't work. I noticed the unit felt warm, probably from running the steam non-stop for about 15 minutes. I had to unplug the unit and let it cool down before the vacuum would start working again.