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Your Rescue Plan documents will be delivered to you via email only to the address associated with your Amazon.com account and can be found in your account message center within the Buyer/Seller Messages.
If your drive stops working, the Rescue data recovery plan will attempt to recover the data from the failed drive and recovered data will be returned on a media storage device or via secure cloud-based data storage.
Covers new single-disk external hard drives of any brand when purchased within 30 days (receipt must be retained for purchases not on the same transaction).
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WD 2TB Black My Passport Ultra Portable External Hard Drive - USB 3.0 - WDBBKD0020BBK-NESN

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Digital Storage Capacity	2 TB
Brand	Western Digital
Series	My Passport Ultra
Connectivity Technology	USB
Hard Disk Size	2 TB
Form Factor	Portable
Color	Black
Item Weight	0.5 Pounds
Hard Disk Description	Portable
Item Dimensions LxWxH	4.33 x 3.21 x 0.83 inches

About this item

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2TB Storage Capacity
Optional 256-bit AES hardware encryption
Automatic local and cloud backup. Stylish design with a range of exciting colors
USB 3.0 connectivity. 3-year limited warranty
Formatted for Windows. For Mac compatibility this Hard Drive requires reformatting. Refer to Application Guide for guidance on this
Formatted for Windows. For Mac compatibility this Hard Drive requires reformatting. Refer to Application Guide for guidance on this

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WD 2TB My Passport Portable External Hard Drive HDD, USB 3.0, USB 2.0 Compatible, Black - WDBYVG0020BBK-WESN
$69.99
(21,756)
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From the manufacturer

Next-generation portable storage, backup and security.

Up to 4TB capacity
Stylish design in 4 exciting colors
Automatic local and cloud backup
Password protection and 256-bit AES hardware encryption
3-year limited warranty


Huge capacity in the palm of your hand With up to 4 TB you can take your photos, music, videos and files wherever you go.	Protect what's important WD Backup software makes it easy to protect your important files, photos, videos and music on your schedule, automatically.	Local and cloud backup Backup to your My Passport Ultra or to a Dropbox cloud-service account.* *A Dropbox Cloud account is required for cloud backup. Cloud services may be changed, terminated or interrupted at any time and may vary by country.


Secure your stuff Help protect the contents of your drive by setting a password with 256-bit AES hardware encryption. With no impact to drive performance, you can lock and unlock your drive.	Reflect your personality Make it yours with WD Grip Pack. Available in 5 colors with a matching flat, colored USB cable.	3-year limited warranty We back up our reliability with a 3-year limited warranty.


	My Passport Ultra	My Passport Ultra Metal Edition
Capacity	Up to 4 TB	Up to 4 TB
Ideal for	Secure on-the-go backup and storage.	Secure on-the-go backup and storage in a metal design.
Backup software	WD Backup	WD Backup
Password protection	256-bit AES hardware encryption	256-bit AES hardware encryption
Powered by USB 3.0	✓	✓
Dropbox cloud service	✓	✓
Stylish metal design		✓
Performance tuned		✓
Limited warranty	3-year limited warranty	3-year limited warranty

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		WD 2TB My Passport Portable External Hard Drive HDD, USB 3.0, USB 2.0 Compatible, Black - WDBYVG0020BBK-WESN	WD 2TB Elements Portable External Hard Drive HDD, USB 3.0, Compatible with PC, Mac, PS4 & Xbox - WDBU6Y0020BBK-WESN	Seagate Portable 2TB External Hard Drive Portable HDD – USB 3.0 for PC, Mac, PS4, & Xbox - 1-Year Rescue Service (STGX2000400)	WD 2TB My Passport for Mac Portable External Hard Drive HDD, USB-C and USB-A Compatible, Blue - WDBA2D0020BBL-WESN	WD 2TB My Passport Ultra Silver Portable External Hard Drive HDD, USB-C and USB 3.1 Compatible - WDBC3C0020BSL-WESN

Customer Rating	(6097)	(21756)	(92173)	(158728)	(3497)	(6310)
Price	$163.99	$69.99	$59.99	$59.99	$68.99	$79.99
Shipping	FREE Shipping. Details	FREE Shipping. Details	FREE Shipping. Details	FREE Shipping. Details	FREE Shipping. Details	FREE Shipping. Details
Sold By	Just Guy Stuff	Amazon.com	Amazon.com	Amazon.com	Amazon.com	Amazon.com
Connectivity Technology	USB	USB	USB	USB	USB	USB
Digital Storage Capacity	2.0 TB	2 TB	2 TB	2 TB	2 TB	2 TB
File System	NTFS	—	NTFS	—	—	NTFS
Hard Disk Description	Portable	Portable	Portable	Portable	Portable	Portable
Hard Disk Size	2 TB	2 TB	2 TB	2 TB	2.0 TB	2.0 TB
Hardware Interface	USB 3.0	USB 2.0	USB 3.0	USB 3.0	USB 3.0	USB, USB 3.0
Item Dimensions	4.33 x 3.21 x 0.83 inches	4.22 x 2.95 x 0.44 inches	4.35 x 3.23 x 0.59 inches	4.6 x 3.15 x 0.58 inches	4.22 x 2.95 x 0.44 inches	4.33 x 3.21 x 0.5 inches
Item Weight	0.50 lbs	4.23 ounces	4.64 ounces	6.72 ounces	4.23 ounces	4.64 ounces
Memory Storage Capacity	2 GB	2 TB	2 TB	2 TB	2000 MB	2 TB
Model Year	2015	2019	2019	—	—	2018
Size	2TB	2TB	2TB	2TB	2TB	2TB

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Product description

Style:Drive Only | Capacity:2TB | Color:Black

Secure and dependable, My Passport Ultra can be trusted to safeguard your private files. Set an optional password, that only you know, to activate 256-bit hardware encryption to add an extra layer of security. Combined with WD Backup, our most powerful backup software yet, it's easier than ever to have a backup plan that fits your life.

Product information

Style:Drive Only | Capacity:2TB | Color:Black

Technical Details

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Summary

Hard Drive

‎2 TB Portable

Number of USB 3.0 Ports

‎1

Other Technical Details

Brand

‎Western Digital

Series

‎My Passport Ultra

Item model number

‎WDBBKD0020BBK-NESN

Hardware Platform

‎Mac

Operating System

‎Windows 10, 8, 7

Item Weight

‎8 ounces

Product Dimensions

‎4.33 x 3.21 x 0.83 inches

Item Dimensions LxWxH

‎4.33 x 3.21 x 0.83 inches

Color

‎Black

Flash Memory Size

‎2 TB

Manufacturer

‎Western Digital

ASIN

‎B00W8XXYSM

Is Discontinued By Manufacturer

‎No

Date First Available

‎May 6, 2015

Additional Information

Customer Reviews

6,097 ratings

4.6 out of 5 stars

Best Sellers Rank

#620 in External Hard Drives

Warranty & Support

Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.

Product Warranty: For warranty information about this product, please click here. [PDF ]

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Product guides and documents

Product Documentation (PDF)

User Manual (PDF)

Application Guide (PDF)

Important information

Legal Disclaimer

WD ULTRA USA Model, USB 3.0 and 2.0. Sealed OEM Retail Box, SHIPPED EXPEDITED 1-3 DAY PRIORITY at the $4.99 Standard price. We Ship out Monday - Friday and most Saturdays, Our mail is picked up and delivered between 10:15 am and Noon EST, Any cleared item payment finished before 10:00 am EST will ship the same day. Any cleared payments finishing after 10:00 am EST will ship the next work day. Outer retail box might be slightly imperfect, Most are factory perfect, but some have small dents or light scratches or small rips. But each is factory sealed and the contents have never been removed and are factoy perfect and have the manufactures warranty. NOTE: The bottom of the box has a rip, the rip is not big enough for anything to have been removed, the small rip is glued back together. This must be signed for when delivered! In accordance with Amazon policy if an item is returned back to me due to incorrect or undeliverable address provided by the customer, the order will be canceled and

Customer Questions & Answers

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Customer reviews

5 star		80%
4 star		11%
3 star		3%
2 star		2%
1 star		4%

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Top reviews from the United States

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Jeff Henderson

Long time customer saying don't buy this.

Reviewed in the United States on February 10, 2017

Style: Drive OnlyCapacity: 2TBColor: BlackVerified Purchase

I have been a long time WD customer. But after I put priceless memories (photos & videos) onto this hard drive and got rid of my old computer, this drive failed. I sent it to an authorized repair facility and they wanted $1300 to get my files off! WD policy states that they will replace the drive but you have to return the old one. However, in this case, I was asking to just hold onto the faulty one until which time I could afford to get the files off. Once you send in the old faulty drive, they keep it and my memories would be gone forever. After supplying WD with all the necessary documentation, they denied my request. I was then forced to buy a new external hard drive. Congrats Seagate - your Seagate Backup Plus Slim 2TB external hard drive is a product I should have bought the first time. Not only does it seem faster, it is super sleek looking and the user interface is light years better than WD. Goodbye from a long time customer WD, hello Seagate.

41 people found this helpful

Helpful

Dependable USB 3.0 Drive, New 3TB & 4TB Models, Faster Than Last Year's Model

Reviewed in the United States on May 31, 2015

Style: Drive OnlyCapacity: 2TBColor: BlackVerified Purchase

This model is the 2015 generation of the many My Passport drives I've owned or purchased for clients. They have proven reliable and good performers. They have incrementally improved with each new generation.

BOTTOM LINE (for the impatient):
The new model is a little bit faster than last year's and adds a 3TB and 4TB model. This My Passport Ultra has a more attractive satiny finish and there is now a white model to fit in better for Mac users. Otherwise it's almost identical to the older model.

If these differences are not important for you, you may want to get this or last year's My Passport Ultra depending on which is least expensive. You'll have an excellent drive in either case.

NOTE: As of Oct. 10th there is a new 2016 model with (in my opinion) a less attractive case, but slightly faster drive inside. Otherwise they are similar.

If you want more details, read on...

SUMMARY:
The My Passport USB 3.0 drives are simple to use and come with reasonable software tools and backup/sync software. There are Mac versions of WD tools on this drive as well as the Windows tools. The newer software can also be downloaded for older models. I don't use this software, but plenty of people do as basic backup and/or sync with your WD MyPassport.

Pluses:
+ This drive works fine with Linux or Mac out of the box. It performs best when reformatted with a native file system for the respective operating system.
+ This generation adds a 3TB model to the 500GB, 1TB and 2TB sizes in previous versions.
+ This drive is faster than the last generation. Up to 25% faster in benchmarks, but just noticeable in practical use.
+ The form factor of the new drive is almost exactly the same as before and they have a nice satin like finish.
+ The titanium color has been replaced by a white color (never liked the titanium color)

Minuses:
- It comes with the same very short USB 3.0 cable as previous versions.I like a longer 3ft (or more) USB 3.0 cable : a very good upgrade purchase for the My Passport drives.
- There is no drawstring pouch with this generation of My Passport Ultra drives. Some protection for toting drives around.

IN THE BOX:
The My Passport comes in a easy to open retail package containing the drive and a annoyingly short USB 3.0 cable. That's it. The cable in this model is the same as previous versions. This may be just fine for a lot of folks but I keep some 3ft (or more) USB 3.0 cables handy for longer runs to my desktop or even on top of a tall computer.

FORM FACTOR vs PREVIOUS GENERATION:

I'll compare the new generation of My Passport Ultra with a My Passport Slim (a repackaged version of last year's My Passport Ultra ).

This My Passport Ultra's dimensions:
500GB: 0.32lb, 4.33in X 0.62in X 3.21in
1TB: 0.34lb, 4.33in X 0.62in X 3.21in
2TB-4TB: 0.50lb, 4.33in X 0.83in X 3.21in

Last year's My Passport Ultra's dimensions:
500GB: 0.30lb, 4.33in X 0.50in X 3.21in
1TB: 0.34lb, 4.35in X 0.61in X 3.23in
2TB: 0.50lb, 4.35in X 0.82in X 3.23in

TESTING:
I tested both my older My Passport slim 1TB drive and the new My Passport 2TB model using CrystalDiskMark benchmark software and by copying 11GB folder of updates and files to the drive. This was to compare the benchmark with real-world copying. The 11GB folder has a broad mix of file sizes and types including files over 2GB iso DVD images.

Using CrystalDiskMark I found sequential reads were about 25% faster and writes about 10% faster with the new model. Random reads were just a tiny bit faster, but writes were about 25% faster. While the benchmarks showed significant differences in practical use the difference was noticeable but not great.

For my testing the My Passport drive was connected to the Renasas USB 3.0 chip set on my Dell Precision E6500 laptop. I have the latest Renasas drivers installed. The laptop also has a Samsung EVO SSD as the hard drive (matters for my real-world copy testing).

CRYSTALDISKMARK Results:
The New Generation My Passport:
Sequential Read: 112.750 MB/s
Sequential Write: 72.353 MB/s
Random Read: 4KiB 0.584 MB/s [ 142.6 IOPS]
Random Write: 4KiB 1.373 MB/s [ 335.2 IOPS]
Sequential Read: 110.736 MB/s
Sequential Write: 70.680 MB/s
Random Read: 4KiB 0.522 MB/s [ 127.4 IOPS]
Random Write: 4KiB 1.340 MB/s [ 327.1 IOPS]

The Older My Passport Slim:
Sequential Read: 79.434 MB/s
Sequential Write: 63.436 MB/s
Random Read: 4KiB 0.525 MB/s [128.2 IOPS]
Random Write: 4KiB 0.941 MB/s [229.7 IOPS]
Sequential Read: 78.850 MB/s
Sequential Write: 63.329 MB/s
Random Read: 4KiB 0.493 MB/s [120.4 IOPS]
Random Write: 4KiB 0.861 MB/s [210.2 IOPS]

REAL WORLD COPY:
In my real world copy test the new My Passport Ultra drive was just noticeably faster than the older. It peaked out at about 60MB/s with large files. I never dropped below 29MB/s even with large amounts of small files being copied to the drive. The older My Passport Slim peaked out at about 55MB/s and dropped several times to just above 25MB/s.

I'm thinking the newer drive may have a larger on-drive write cache or maybe it's just a bit faster drive. Maybe both. On big copies the new My Passport Ultra may save you a few seconds here or there but your last generation My Passport Ultra drives are pretty close.

CONCLUSIONS:
The My Passport line of drives from Western Digital has been very good to me and to my clients. This reliable and good to excellent performing line has a long positive history with me.

This WD My Passport Ultra is an evolution over the last generation. I'll pick it for new purchases over the older model, but won't rush out to replace older drives. It's a 5 star successor to a 5 star predecessor and continues to be a very good external storage choice.

For making improvements and not messing up something that has been working well for a long time This new generation of My Passport Ultra drives is worth 5 stars in my opinion..

Hope this helps someone!

656 people found this helpful

Helpful

corini

Quite a waste of money

Reviewed in the United States on December 21, 2016

Style: Drive OnlyCapacity: 1TBColor: BlackVerified Purchase

As of December 2016, the information has been corrected on this product. Thank you Amazon for for your diligence! At the time I bought this I was specifically looking for a Windows 10 compatible hard drive. Western Digital was advertising this very one as such. When I received it, it even had a Windows 10 sticker on the box. Because I trusted what WD claimed, I didn't even notice that right on the side of the box itself, it says "Compatibility + Windows 8, Windows 7 or Windows Vista".

It did work for a very short time (about a week). I'm guessing, to be fair, the next Win 10 update probably put it under the bus completely.
3 updates, 4 phone calls, and months of unsuccessful searches through WD support and various tech sites later, it now shows that it's offline (totally unrecognized).

Update: Tried it on windows 8...did not work at all. My only conclusion then, is that it is just defective, which is even worse since I can't even operate it long enough to remove my data.

15 people found this helpful

Helpful

Michael A Strittmatter

Ultra portable is ultra portable!

Reviewed in the United States on March 29, 2016

Style: Drive OnlyCapacity: 2TBColor: BlackVerified Purchase

Purchased this as an alternative to a very bulky 1TB backup drive for my Macbook Pro. As a photographer, photos and videos amass on my computer at an alarming speed. And because of the high quality nature of the files, I know it's time to do a clean out when my whole system starts to slow down. The problem was, having to set up an external drive with an independent power source was just annoying.

This little gem has twice the storage and is about a quarter of the size of my other drive. I keep it within reach of my bed, where I do 99% of my editing. Whenever I need to dump files, or pull files, my passport drive is so convenient and FAST. RAW files and high definition video files have no problems jumping ship from my mac to the passport in a very timely fashion.

Ultra Portable really does mean ultra portable for this little black book. If I know I'll be shooting a lot of footage that I'll need to dump later, or I may need to retrieve old photos for editing, chucking my passport into my backpack or camera case is so convenient. Also, not having to find yet another plug to power it with while my phone, computer, and spare camera battery are charging is a relief. I don't have to worry about knocking it over, sucking up dust, or tripping over wires.

Awesome little product. No cons! Buy it!

10 people found this helpful

Helpful

Top reviews from other countries

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Miguel Vargas

Excelente producto.

Reviewed in Mexico on May 1, 2016

Style: Drive OnlyCapacity: 1TBColor: BlackVerified Purchase

Uno de los mejores discos duros externos que existen en el mercado. Muy fácil de configurar para poder ser utilizando tanto en Mac OSX, Windows, ó ambas. El producto llegó en excelentes condiciones y tres días antes de los esperado. Muy buen precio para la calidad del producto. Lo recomiendo 100%.

4 people found this helpful

Translate review to English

Rusty James

Five Stars

Reviewed in Canada on November 22, 2018

Style: Drive OnlyCapacity: 1TBColor: BlackVerified Purchase

Great product and value.

Marcos Poot

Disco duro excelente

Reviewed in Mexico on March 27, 2016

Style: Drive OnlyCapacity: 2TBColor: BlackVerified Purchase

Excelente producto,cumple con lo prometido y a un muy buen precio. Llegó un día antes de lo estimado. Definitivamente seguiré comprando en amazon.

Translate review to English

JMac

Five Stars

Reviewed in Canada on December 4, 2016

Style: Drive OnlyCapacity: 1TBColor: BlackVerified Purchase

Compact and works.

Decker

Good quality

Reviewed in Canada on December 27, 2018

Style: Drive OnlyCapacity: 2TBColor: BlackVerified Purchase

Nice

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Buy new: $163.99 FREE delivery: Thursday, Oct 28 Ships from: Amazon Sold by: Just Guy Stuff

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WD 2TB Black My Passport Ultra Portable External Hard Drive - USB 3.0 - WDBBKD0020BBK-NESN

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Have a question?

From the manufacturer

Next-generation portable storage, backup and security.

Huge capacity in the palm of your hand

Protect what's important

Local and cloud backup

Secure your stuff

Reflect your personality

3-year limited warranty

Compare with similar items

Product description

Product information

Technical Details

Additional Information

Warranty & Support

Feedback

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Important information

Legal Disclaimer

Customer reviews

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There was a problem filtering reviews right now. Please try again later.

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Buy new:

$163.99

FREE delivery: Thursday, Oct 28

Ships from: Amazon

Sold by: Just Guy Stuff

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$74.65

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