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WD 2TB Black My Passport Ultra Portable External Hard Drive - USB 3.0 - WDBBKD0020BBK-NESN

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6,183 ratings

| 1000+ answered questions

Style: Drive Only

Capacity: 2TB

Color: Black

Digital Storage Capacity	2 TB
Brand	Western Digital
Series	My Passport Ultra
Connectivity Technology	USB
Hard Disk Size	2 TB
Form Factor	Portable
Cache Size	2 TB
Color	Black
Item Weight	8 Ounces
Hard Disk Description	Portable

About this item

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2TB Storage Capacity
Optional 256-bit AES hardware encryption
Automatic local and cloud backup. Stylish design with a range of exciting colors
USB 3.0 connectivity. 3-year limited warranty
Formatted for Windows. For Mac compatibility this Hard Drive requires reformatting. Refer to Application Guide for guidance on this
Formatted for Windows. For Mac compatibility this Hard Drive requires reformatting. Refer to Application Guide for guidance on this

New (3) from $169.99 & FREE Shipping

There is a newer model of this item:

WD 2TB My Passport Portable External Hard Drive HDD, USB 3.0, USB 2.0 Compatible, Black - WDBYVG0020BBK-WESN
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Important information

Legal Disclaimer

WD ULTRA USA Model, USB 3.0 and 2.0. Sealed OEM Retail Box, SHIPPED EXPEDITED 1-3 DAY PRIORITY at the $4.99 Standard price. We Ship out Monday - Friday and most Saturdays, Our mail is picked up and delivered between 10:15 am and Noon EST, Any cleared item payment finished before 10:00 am EST will ship the same day. Any cleared payments finishing after 10:00 am EST will ship the next work day. Outer retail box might be slightly imperfect, Most are factory perfect, but some have small dents or light scratches or small rips. But each is factory sealed and the contents have never been removed and are factoy perfect and have the manufactures warranty. NOTE: The bottom of the box has a rip, the rip is not big enough for anything to have been removed, the small rip is glued back together. This must be signed for when delivered! In accordance with Amazon policy if an item is returned back to me due to incorrect or undeliverable address provided by the customer, the order will be canceled and

From the manufacturer

Next-generation portable storage, backup and security.

Up to 4TB capacity
Stylish design in 4 exciting colors
Automatic local and cloud backup
Password protection and 256-bit AES hardware encryption
3-year limited warranty


Huge capacity in the palm of your hand With up to 4 TB you can take your photos, music, videos and files wherever you go.	Protect what's important WD Backup software makes it easy to protect your important files, photos, videos and music on your schedule, automatically.	Local and cloud backup Backup to your My Passport Ultra or to a Dropbox cloud-service account.* *A Dropbox Cloud account is required for cloud backup. Cloud services may be changed, terminated or interrupted at any time and may vary by country.


Secure your stuff Help protect the contents of your drive by setting a password with 256-bit AES hardware encryption. With no impact to drive performance, you can lock and unlock your drive.	Reflect your personality Make it yours with WD Grip Pack. Available in 5 colors with a matching flat, colored USB cable.	3-year limited warranty We back up our reliability with a 3-year limited warranty.


	My Passport Ultra	My Passport Ultra Metal Edition
Capacity	Up to 4 TB	Up to 4 TB
Ideal for	Secure on-the-go backup and storage.	Secure on-the-go backup and storage in a metal design.
Backup software	WD Backup	WD Backup
Password protection	256-bit AES hardware encryption	256-bit AES hardware encryption
Powered by USB 3.0	✓	✓
Dropbox cloud service	✓	✓
Stylish metal design		✓
Performance tuned		✓
Limited warranty	3-year limited warranty	3-year limited warranty

Product guides and documents

User Manual (PDF)

Product Documentation (PDF)

Application Guide (PDF)

Product Description

Secure and dependable, My Passport Ultra can be trusted to safeguard your private files. Set an optional password, that only you know, to activate 256-bit hardware encryption to add an extra layer of security. Combined with WD Backup, our most powerful backup software yet, it's easier than ever to have a backup plan that fits your life.

Product information

Technical Details

Collapse all

Summary

Hard Drive

‎2 TB Portable

Number of USB 3.0 Ports

‎1

Other Technical Details

Brand

‎Western Digital

Series

‎My Passport Ultra

Item model number

‎WDBBKD0020BBK-NESN

Hardware Platform

‎Mac

Operating System

‎Windows 10, 8, 7

Item Weight

‎8 ounces

Product Dimensions

‎4.33 x 3.21 x 0.83 inches

Item Dimensions LxWxH

‎4.33 x 3.21 x 0.83 inches

Color

‎Black

Flash Memory Size

‎2 TB

Manufacturer

‎Western Digital

ASIN

‎B00W8XXYSM

Is Discontinued By Manufacturer

‎No

Date First Available

‎May 6, 2015

Additional Information

Customer Reviews

6,183 ratings

4.6 out of 5 stars

Best Sellers Rank

#894 in External Hard Drives

Warranty & Support

Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.

Product Warranty: For warranty information about this product, please click here. [PDF ]

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Customer reviews

5 star		80%
4 star		11%
3 star		3%
2 star		2%
1 star		4%

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Top reviews from the United States

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Jeff Henderson

Long time customer saying don't buy this.

Reviewed in the United States on February 11, 2017

Style: Drive OnlyCapacity: 2TBColor: BlackVerified Purchase

I have been a long time WD customer. But after I put priceless memories (photos & videos) onto this hard drive and got rid of my old computer, this drive failed. I sent it to an authorized repair facility and they wanted $1300 to get my files off! WD policy states that they will replace the drive but you have to return the old one. However, in this case, I was asking to just hold onto the faulty one until which time I could afford to get the files off. Once you send in the old faulty drive, they keep it and my memories would be gone forever. After supplying WD with all the necessary documentation, they denied my request. I was then forced to buy a new external hard drive. Congrats Seagate - your Seagate Backup Plus Slim 2TB external hard drive is a product I should have bought the first time. Not only does it seem faster, it is super sleek looking and the user interface is light years better than WD. Goodbye from a long time customer WD, hello Seagate.

43 people found this helpful

Helpful

corini

Quite a waste of money

Reviewed in the United States on December 22, 2016

Style: Drive OnlyCapacity: 1TBColor: BlackVerified Purchase

As of December 2016, the information has been corrected on this product. Thank you Amazon for for your diligence! At the time I bought this I was specifically looking for a Windows 10 compatible hard drive. Western Digital was advertising this very one as such. When I received it, it even had a Windows 10 sticker on the box. Because I trusted what WD claimed, I didn't even notice that right on the side of the box itself, it says "Compatibility + Windows 8, Windows 7 or Windows Vista".

It did work for a very short time (about a week). I'm guessing, to be fair, the next Win 10 update probably put it under the bus completely.
3 updates, 4 phone calls, and months of unsuccessful searches through WD support and various tech sites later, it now shows that it's offline (totally unrecognized).

Update: Tried it on windows 8...did not work at all. My only conclusion then, is that it is just defective, which is even worse since I can't even operate it long enough to remove my data.

15 people found this helpful

Helpful

Gryffindork

Reliability issues after less than 10 uses.

Reviewed in the United States on October 13, 2016

Style: Drive OnlyCapacity: 1TBColor: WhiteVerified Purchase

I bought this 4 months ago as a back up drive because my iOmega drive is finally starting to fail after 5 years. This drive worked really well when I initially transferred about 150-200 gb of files to it the first day.

After less than 10 uses, it can have trouble registering on any computer. When I plug it in, the drive whirrs and the light illuminates, but the computers simply don't "see" it. I end up unplugging and reinserting over and over until the computers are finally able to read it.

Other days, it works fine and on the first try.

And I'm back on Amazon trying to find another drive that might be more reliable because it's erratic functioning makes me worried that it will crash sooner than later.

*UPDATE*
After the first few weeks, it has been working much more consistently. I'm still don't quite trust this drive after our rocky beginning, but its performance has been much improved over the last few months.

13 people found this helpful

Helpful

Kate C.

$70 hard drive costs $800+

Reviewed in the United States on April 20, 2017

Style: Drive OnlyCapacity: 1TBColor: BlackVerified Purchase

This nifty little $70 hard drive is deceiving. It's a super great, fast and portable hard drive just long enough to pass the return policy and write a good review. Then suddenly this sleek gadget becomes unresponsive and turns into a $800 hard drive after crashing and needing extensive data recovery. So make sure you have back ups of your back ups. I'm going with another brand. Completely disappointed and frustrated that WD did nothing helpful. Amazon is great as always but this product was a complete bust.

13 people found this helpful

Helpful

Veronica

It still holds up

Reviewed in the United States on June 11, 2021

Style: Drive OnlyCapacity: 1TBColor: BlackVerified Purchase

I am not a super picky tech pro but i have had this device for several years and still works just fine so that counts as great in my book. Disk drives are either 5 stars from me if they last for a long time or 1 star if they break and loose my data, is very clear cut for me, one or the other because i simply need them to store my data safely and don't care about nitpicking other techie details about performance.

I've been using it everyday just plugged as an extra storage space for my desktop so i haven't been traveling with it, have never dropped it or hit it, it always sits on the same safe spot but i download and open stuff from it every day so i've used it constantly for quite a long time now and it still working dandy so i would not ask for more.

Helpful

Michael A Strittmatter

Ultra portable is ultra portable!

Reviewed in the United States on March 30, 2016

Style: Drive OnlyCapacity: 2TBColor: BlackVerified Purchase

Purchased this as an alternative to a very bulky 1TB backup drive for my Macbook Pro. As a photographer, photos and videos amass on my computer at an alarming speed. And because of the high quality nature of the files, I know it's time to do a clean out when my whole system starts to slow down. The problem was, having to set up an external drive with an independent power source was just annoying.

This little gem has twice the storage and is about a quarter of the size of my other drive. I keep it within reach of my bed, where I do 99% of my editing. Whenever I need to dump files, or pull files, my passport drive is so convenient and FAST. RAW files and high definition video files have no problems jumping ship from my mac to the passport in a very timely fashion.

Ultra Portable really does mean ultra portable for this little black book. If I know I'll be shooting a lot of footage that I'll need to dump later, or I may need to retrieve old photos for editing, chucking my passport into my backpack or camera case is so convenient. Also, not having to find yet another plug to power it with while my phone, computer, and spare camera battery are charging is a relief. I don't have to worry about knocking it over, sucking up dust, or tripping over wires.

Awesome little product. No cons! Buy it!

10 people found this helpful

Helpful

Top reviews from other countries

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Miguel Vargas

Excelente producto.

Reviewed in Mexico on May 2, 2016

Style: Drive OnlyCapacity: 1TBColor: BlackVerified Purchase

Uno de los mejores discos duros externos que existen en el mercado. Muy fácil de configurar para poder ser utilizando tanto en Mac OSX, Windows, ó ambas. El producto llegó en excelentes condiciones y tres días antes de los esperado. Muy buen precio para la calidad del producto. Lo recomiendo 100%.

4 people found this helpful

Translate review to English

Rusty James

Five Stars

Reviewed in Canada on November 22, 2018

Style: Drive OnlyCapacity: 1TBColor: BlackVerified Purchase

Great product and value.

Marcos Poot

Disco duro excelente

Reviewed in Mexico on March 27, 2016

Style: Drive OnlyCapacity: 2TBColor: BlackVerified Purchase

Excelente producto,cumple con lo prometido y a un muy buen precio. Llegó un día antes de lo estimado. Definitivamente seguiré comprando en amazon.

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JMac

Five Stars

Reviewed in Canada on December 4, 2016

Style: Drive OnlyCapacity: 1TBColor: BlackVerified Purchase

Compact and works.

Decker

Good quality

Reviewed in Canada on December 28, 2018

Style: Drive OnlyCapacity: 2TBColor: BlackVerified Purchase

Nice

See all reviews

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WD 2TB Black My Passport Ultra Portable External Hard Drive - USB 3.0 - WDBBKD0020BBK-NESN

About this item

There is a newer model of this item:

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Important information

Legal Disclaimer

From the manufacturer

Next-generation portable storage, backup and security.

Huge capacity in the palm of your hand

Protect what's important

Local and cloud backup

Secure your stuff

Reflect your personality

3-year limited warranty

Product guides and documents

Product Description

Product information

Technical Details

Additional Information

Warranty & Support

Feedback

Have a question?

Customer reviews

Reviews with images

Top reviews from the United States

There was a problem filtering reviews right now. Please try again later.

Top reviews from other countries