Top critical review
34 people found this helpful
Now I have to do 1040X, buggy software
on January 26, 2011
I have been using H&R block for last 2 years. Installs easily, gets the data from previous year return easily, rest is all easy to fill.
I have deducted one star for not having efile facility for state return. As you can see the title says that "deluxe federal state efile" but when you try to efile state, it will ask you 20 bucks for efile. I feel cheated when I saw that. I just printed the state return, manually filled info on state tax website, and "efiled". They should clarify that efile for state is not free.
I efiled my return on 1/25/11, which was accepted by IRS on 2/16/11. However, I accidently deleted my saved T10 file, so I put in the same numbers again in the software to make a copy for next year. HERE comes the surprise. My original return put business deduction in itemized deduction instead of 2106 EZ, so I paid 268 dollars extra.
I had to compare page by page myself, H&Rblock helpdesk was useless. After wasting 2 hours over phone, they gave me a "free" code for ATA(Ask a tax question), who told me to file 1040x.
I called IRS helpline, and they were most helpful without asking any money.
I will never trust H&R block again.
Stay away from them.