Top positive review
One person found this helpful
on June 13, 2012
After reading the reviews I decided to take a chance and order 1. I was very pleased when I recieved my mug. First of all it was not broken like other reviews stated. (I have ordered more since and none have arrived broken) Secondly I was happy that the top is VERY spill resistant. I have had many other mugs that either leaked out the spout or worse... at the area where the cap screws on, this mug has not leaked on me at all.
As far as washing goes you do need to be careful. I recommend hand washing the inside and outer lip only. Avoid getting water near the outside bottom. This is where you insert your photo and dispite the rubber ring it can leak into your photo. I bought some self seal laminating sheets from an office supply and have laminated my inserts. This will protect the inserts from any immediate damage.
I am so pleased with this product that I plan on ordering several more to make gifts for friends.