We ordered the round bowl version based on all of the great reviews, which have suspiciously all disappeared in the week or so since we completed the order. It was relatively easy to set up and start, and we were quickly enjoying the flame on our back deck. Suddenly, after about 20 minutes, the bowl shattered! We weren't sitting at the table when it happened, thank goodness, but my son still managed to get a burn on his hand from a stone that flew off the bowl. It gave us a big scare and made me feel very worried about the safety of this product. We got a picture of the bowl right after it broke, attached here. I agreed to a replacement when I initiated the return in hopes that ours was a rare defect, but we'll be hiding behind a wall for the first hour after lighting the next one.
Update (01 Feb 17): the replacement arrived, I set it up, then turned it on with some trepidation. Fortunately, it worked flawlessly for 2 hours. No explosions, no breaks, no problems. I've upgraded my rating to 3 stars to reflect the improvement this go around and the possibility that my last experience was a fluke. I'll try to remember to update in a few months, and if it continues to work smoothly I'll upgrade the rating even further. I took video, but apparently I cannot upload videos, maybe because I am on mobile.
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