Top critical review
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To Our Detractors
on July 1, 2011
Especially Angela Thiesfeldt and various others claiming that there's no call for a 1-star review.
You may have not have noticed, but this is not a literature-board. This is a marketplace. More precisely: amazon marketplace.
Here, we do not review an author's skill with prose, metaphors, worldbuilding etc. - here, we rate a product. This consists, yes, of the author's skill with her/his work - but in addition to that: with the form, in which the product is presented. So far, this product -in it's various presentations- has the following issues:
- pages are missing
- pages are misplaced
- pages have been cut so unprofessionally that the two bottom-lines are missing for several chapters in a row
- the binding breaks
- the font is so small, that people with imperfect eyesight have trouble reading
- pages cannot be tagged
- ToCs cannot be accessed for every volume, reverts to the first ever chosen ToC seem to be the norm
- locations cannot be indexed/re-addressed
- search does seem to give out when directed over all volumes
As far as this special product is concerned, these are serious issues. Every one of them. Please remember, all the people you chastise, are PAYING customers.
It does not really matter, whether you have to read the 'American Tokien' on a book missing pages or trying to get a sandwich made on another product sold by amazon and failing.
This particular product seems to be sloppily made and lacking in quality.
Paying customers are well in their right to complain.
I am editing this on July 15th, 2011.
First: I thank all of you for your valuable comments. It has been a pleasure reading them.
Second: I gather from your replies, that there's a serious mix-up with reviews "on content" and reviews on "product quality". I can see (on a daily basis :( ) that this is a problem; still: my opinion stands: this here is a market-place and we rate products, not author's qualities.
If you have any idea, how we could get amazon to either separate the topics (and thereby the reviews) or make it otherwise available that customers can voice their complaints about mere "technical" issues, please let me know. I'll try any way you can come up with.