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From the manufacturer

work headphones, home office supplies, office headphones, wfh headset, comfortable work headphones

Bose Noise Cancelling Headphones 700

Instant home office.

Turn any space into the perfect place to listen to music, make phone calls, or get work done. Bose Noise Cancelling Headphones 700 reinvent what true wireless headphones are — and redefine what they can be.

adaptive mic, bose, headphones 700, noise cancellation, best headphones

An adaptive mic system for superior voice pickup.

Bose headphones 700 feature an unrivaled microphone system that picks up and isolates your voice while cancelling the noise around you. You’ll hear and be heard like never before. These headphones are also optimized for Amazon Alexa and the Google Assistant.

wireless headphones, bluetooth, noise cancelling, noise cancellation, alexa, google assistant

Quiet for them. Loud for You.

Bose SimpleSync pairs your Bose Headphones 700 with your Bose Soundbar 500 or 700. With independent volume controls, one of you can sleep as the other continues watching — guilt free.

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Personalize your environment.

Bose has improved what they’re most known for with these active noise cancelling headphones. With 11 levels of noise cancellation, you can truly personalize your environment.

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And your music? Beautiful as ever.

These Bluetooth headphones deliver an immersive listening experience at any volume with signature active EQ and impressive bass response.

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Whether you’re listening at low volumes or really want to turn it up, your music sounds just as it should.

Compare Bose Headphones

	Noise Cancelling 700	QuietComfort 35 II	QuietComfort Earbuds	Sport Earbuds
Active Noise Cancelling	Yes, adjustable	Yes, adjustable	Yes, adjustable	No
IPX Rating	IPX4	IPX4	IPX4	IPX4
Battery Life	Up to 20 hours	Up to 20 hours	Up to 6 hours	Up to 5 hours
Charging Case	No	No	Qi- certified charging case	Yes
Battery Life w/ Charging Case	N/A	N/A	Up to 18 hours	Up to 15 hours
Touch Controls	✔	✘	✔	✔
App Control	Bose Music App	Bose Connect App	Bose Music App	Bose Music App
Colors	Black, Silver, Arctic White	Black, Silver, Blue	Black, Soapstone	Black, Glacier White, Blue

Compare with similar items

		Bose QuietComfort 35 II Wireless Bluetooth Headphones, Noise-Cancelling, with Alexa voice control - Black	Sony WH-1000XM4 Wireless Industry Leading Noise Canceling Overhead Headphones with Mic for Phone-Call and Alexa Voice Control, Black	Sony Noise Cancelling Headphones WHCH710N: Wireless Bluetooth Over the Ear Headset with Mic for Phone-Call, Black	COWIN E7 Active Noise Cancelling Headphones Bluetooth Headphones with Microphone Deep Bass Wireless Headphones Over Ear, Comfortable Protein Earpads, 30 Hours Playtime for Travel/Work, Black	Sony WH1000XM3 Noise Cancelling Headphones, Wireless Bluetooth Over the Ear Headset – Black (2018 Version)

Customer Rating	(12172)	(36143)	(3953)	(2106)	(53973)	(16185)
Price	$339.00	$199.00	$278.00	$88.00	$46.99	$221.75
Shipping	FREE Shipping. Details	FREE Shipping. Details	FREE Shipping. Details	FREE Shipping. Details	FREE Shipping. Details	FREE Shipping. Details
Sold By	Amazon.com	Amazon.com	Amazon.com	Amazon.com	COWIN	Amazon.com
Color	Triple Black	Black	Black	Black	Black	Black
Fit Type	Over-Ear	Over-Ear	Over-Ear	over-ear	Over-Ear	Over-Ear
Headphones Form Factor	Over Ear	Over Ear	Over Ear	Over Ear	Over Ear	Over Ear
Item Dimensions	2.00 x 6.50 x 8.00 inches	3.20 x 6.70 x 7.10 inches	7.27 x 3.03 x 9.94 inches	7.84 x 2.09 x 9.02 inches	6.54 x 1.97 x 7.13 inches	7.31 x 2.94 x 10.44 inches
Item Weight	0.55 lbs	0.52 lbs	0.56 lbs	—	0.74 ounces	0.56 lbs
Special Features	Noise Cancellation, Microphone Feature, Water Resistant, Volume-Control	Bluetooth, Lithium-ion battery	Noise Cancellation	Noise Cancellation	Noise Cancellation, Wireless, Built-in Microphones, Comfortable Over-ear, Hi-Fi stereo, Deep Bass, Lightweight, 30 Hours Playtime, Travel on the plane	Sony WH1000XM3 Wireless Industry Leading Noise Canceling Overhead Headphones (WH-1000XM3)

Compare with similar items

Product description

Color:Triple Black

Bose Noise cancelling headphones 700 have redefined what wireless headphones can do. Keep your head up to the world with easy access to voice assistants — perfect for music, navigation, weather, and more. Confidently take calls or speak to Alexa anywhere. An unrivaled four microphone system picks up and isolates your voice while cancelling the noise around you. With these smart headphones, Bose has even improved on what it’s most known for. Eleven levels of noise cancellation let you truly personalize your environment. Set it low to let more of the world In, somewhere in the middle, or turn it all the way up to block out the noisy world around you.

Signature active EQ promises an immersive listening experience at any volume. Whether you’re relaxing with quiet music or really cranking it, your music sounds like it should. These touch sensitive headphones are also designed with a streamlined stainless steel headband, and a lightweight, comfortable fit. The intuitive controls keep everything simple — Manage volume, calls, and music just by touching the ear cup. The Bose music app gives you even more control. The headphones feature up to 20 hours of wireless battery life. Includes Bose headphones 700, USB charging cable, Audio cable, and carrying case. Available in Black or silver.

Product information

Color:Triple Black

Product Dimensions

2 x 6.5 x 8 inches

Item Weight

8.8 ounces

Domestic Shipping

Currently, item can be shipped only within the U.S. and to APO/FPO addresses. For APO/FPO shipments, please check with the manufacturer regarding warranty and support issues.

International Shipping

This item is not eligible for international shipping. Learn More

ASIN

B07Q9MJKBV

Item model number

794297-0100

Batteries

1 Lithium Polymer batteries required. (included)

Customer Reviews

12,172 ratings

4.4 out of 5 stars

Best Sellers Rank

#30 in Over-Ear Headphones

Is Discontinued By Manufacturer

No

Date First Available

May 29, 2019

Manufacturer

BOSE

Warranty & Support

Manufacturer’s warranty can be requested from customer service. Click here to make a request to customer service.

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Important information

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Customer Questions & Answers

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Customer reviews

5 star		75%
4 star		11%
3 star		5%
2 star		4%
1 star		6%

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Top reviews from the United States

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achase

Surprisingly Unacceptable Demands from Bose

Reviewed in the United States on July 8, 2019

Color: Triple BlackVerified Purchase

I had been eagerly waiting for this new model to be released, but I have to say that it's going right back. First, I was shocked to discover that Bose forces you to download their app to even make the headphones work at all - the headphones will not function at all without it. Good luck if you are in an area without a live internet connection. I was not happy having to do this, but I downloaded the app. I then found out that you are FORCED to open a Bose account or your new headphones will stay non-functional! Further, unless you agreed with their privacy policy, AND give your headphones full-time access to your microphone, AND allow your location history to be downloaded, etc., YOUR HEADPHONES ARE NON-FUNCTIONAL!!! Even the new design is a step backward in my opinion as it tries to make the headphones do too many things with swipes and taps to the ear cups, etc. Sure, you can vary the volume by "swiping", but good luck in making small changes to get a desired level.

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Honest Reviewer

The Pros, Cons and Oks for Bose Noise Cancelling Headphones 700 (HR).

Reviewed in the United States on June 30, 2019

Color: Triple Black

Pros:
• Beautifully designed. It looks like it’s made from one sheet of stainless steel and feels pretty dam solid. No visible screws, no joints, very sleek.
• There is a soft touch plastic on the device. It’s a nice feel and I have to believe they went this way to reduce weight.
• Adjusting the speakers is purely simple. You just slide the ear cups up or down to your choosing.
• The touch panel on the speaker is very quick. It didn’t take long to know how to use it because Bose provides a simple layout on using the touch features.
• One highlight of these headphones is the voice speaking system. Inside this machine, you’re getting 8 individual microphones. 6 are for the noise canceling and the last two are for your voice. I sat in my busy office (an open floor layout) and began to make calls using this. This function is excellent. The noise canceling blocks out 80-90% of my surroundings while anyone I talk to, using this headphone, had no idea that I was in the center of my office space during our rush hour. Very clean in speaking with it, and my colleagues on the phone notice it as well (doesn’t really go both ways because they don’t have the 700, but you can’t win them all).
• What’s really cool about the noise canceling feature is that you have levels on how much you want to block the outside world. This is a great treat to have because there were times that I needed to forget the world when I was on my break, and there were times that I was waiting for someone to call me. The layout is a high, medium, to full transparency. I always stick to medium when I’m not at home, and go to the high levels when I know I wouldn’t be needed. My advice is to use the full transparency when walking because this headphone’s noise canceling system is so good that it can be dangerous if you don’t know your surroundings.
• With the noise canceling feature, I’m also not getting any distortion from playing music.
• I will only use the highest noise canceling settings either at home or on a plane. You can’t hear anything going on when this feature is active.
• Overall the system is built to never leave your head.
• You can use all the AIs if you want (Google, Alexa, Siri). I have each one of them on a different product, and all were able to hear me clearly after I turned an external speaker extremely high in order to see how the headphones will take with a large amount of external sound coming at it.
• I’m getting around 4 days of use (that’s around 4 hours a day). Battery life is respectable.
• Bluetooth is fast and I’m happy to also note that that having the Bluetooth feature on all the time doesn’t drain the battery. I know some headphones and phones have this issue. But not this one.
• The case it comes with allows the headphones to fold flat and has a small pocket for the cable. Very premium
• You do have a wire mode if the battery does die. Surprisingly now the issue is finding a phone with a headphone jack.
• Comfort is spot on. I was never an ear cover headphone type of guy because my ears start to get hot. The comfort that it provides me makes this a minimal issue at most.
• The app is very customizable to these headphones. One example is the battery life of the headphones. On the app it will not only tell an accurate battery lifetime frame, but you can make the headphones shut off automatically if they're not in use within a specific time frame that you created.
• The app also allows you to create a number of sound profiles. As I said, very customizable
• You can also get to battery life, told to you, from the headphones themselves.
• The charging on these headphones are really quick. I did a 15-minute charge and that gave me an extra 2 hours of battery life.
• The sound is very smooth, clear, and what you get from any headphones from Bose (will explain more below).

Cons and Oks:
• You can’t fold up this device. It’s a sleek design but there are no hinges as the only option of storage using the case that it comes with.
• No aptX or aptX HD support
• Bose hasn’t yet found a solution in allowing the option to temporarily amplifying your surroundings when you need to. Sony has done this in their past headphones, but Bose has yet to get on board.
• I notice that these headphones do get off heat. When you’re using the noise canceling feature, the heat will grow.
• Bose headphones always provide the best in smoothness, but not in the bass. The bass is strong, but you expect a little more than what it offers. Obliviously this depends on the type of music you’re listening to. But for real hardcore beat music, you might get a step down in performance because the bass sounds a little tighter.
• These headphones tend to sand down the music you’re playing to (Listening to Kayne West, Lady Gaga, Jay Z songs that require a full range of sounds). It’s the signature way of what Bose does, but it’s still incredible to listen to it them. Note that the noise canceling feature really does help.
• Speech to text works pretty well. There is some miscommunication, but this is hard to go out on the headphones as it also depends on the program you’re using (was just using a basic voice speech program on my mac).
• There is a weight to these headphones, but fortunately, the weight is scattered evenly.
• The touch swipe feature is a nice change of pace, but I know those who live in cold environments will not enjoy this. Having mittens/gloves on won’t work with the touch sensor, so you’ll need to remove them in order to use it. The climate region on where you live may be an impact if you want to buy these.
• Make sure you download the right app. Bose has so many of them and it’s easy to download the wrong one since they all have similar names.
• It does deliver a suburb voice assistant support but I didn’t focus on this since 1. You have Goggles, Siri, and Alexa on standby and 2. This is new, and I already saw some bugs in this layout.

Bottom Line:

It’s Bose. Bose is the father of premium sound for decades so you’re getting the best of the best in sound. The design is sleek, the sound is great, and the noise canceling is excellent. One of the best features is using the microphone/calling setup. I recently reviewed the Denon AH-GC30, and the microphone/calling setup is the way for these new headphones.

There is not much to complain because anyone who has a Bose knows that everything you spent on a Bose comes from the hardware within. Yes, I wish the bass was a little better, and the design issue of not being able to fold it is annoying. But the overall sound is a Bose sound, so if you have the money, pick these up for yourself.

Overall: It’s Bose, the Ferrari of sound. A need for music lovers and a must for those who want quiet in a busy world.

Hope I was a help to you.
Love,
Honest Reviewer.

2,086 people found this helpful

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Daniel James

A well rounded ANC wireless headphone

Reviewed in the United States on June 30, 2019

Color: Triple Black

Received these Saturday from Bose after I pre-ordered them when they were announced.

I am thoroughly impressed so far.

Packaging is simplistic and straight to the point with two peel back tabs that let you inside. From there, you will see the NCH 700's case which was smaller than I thought because they don't fold up like the QC35II's. The case fits in my work bag just fine. However, I do have say it's not as small overall as the QC35II's case. The NCH 700 case has a little magnetic flap inside that stores the audio and USB-C cable. No airplane adapter. Thank you Bose for going USB-C with the NCH 700's. What's left is manuals and warranty cards.

The feel of the NCH 700's is nice. It's a streamlined design that grew on me and looks very modern. Weight is slightly more than the QC35II's. Build quality is significantly superior with more metals being used and most importantly, the comfort is similar. I would maybe give the slight edge to the QC35II in comfort due to the lower weight, but the NCH 700's is still a very comfortable headphone. The headband adjustment is smooth and should accommodate a wide variety of head sizes just fine. Ear-cup openings is similar to the QC35II with the left and right labels inside the ear cups for easy notation on how to put the headphones on.

Controls are great and I can say the touch controls are very responsive and intuitive. Swipe up for volume increase. Swipe down for volume decrease. Swipe forward for the next track. Swipe backward for the previous track. Double tap to play and pause. Tap once to accept and incoming call. Tap and hold to reject the call. Tap and hold to go to a shortcut predefined in the app. The current shortcut available was to have the voice prompt alert you of the current battery life in which she tells you the estimated time until the battery is dead. There's 3 dedicated buttons on the NCH 700's. The two on the right is responsible for Power on/Bluetooth pairing and voice assistance/mute mic. The one on the left is to cycle between the 3 preset noice cancelling modes defined with the app. The right earpiece houses the USB-C port and the left earpiece houses the audio input port.

The app provides a lot of functionality control. You can on the fly scroll though the noise cancelling/ambient modes from 0-10. 0 being like having no headphones on at all and 10 being in your own little acoustical chamber. You can launch Bose AR apps and experience augmented reality with he NCH 700's. Pretty cool. You can select the sources that are connected and add a new source or remove an existing source. The NCH 700 can connect to up to 2 devices at once. You can set your voice assistant between Siri, Google Assistant or Alexa. You can set how much of your voice is heard during phone calls or voice assistant interaction. If you're familiar with the QC35II's Bose Connect app, it's pretty much similar settings you can control.

Sound on the NCH 700's is clean, open and balanced when at moderate volumes. No frequency really stands out so you get an accurate representation of your music. I would say they sound similar to the QC35II but with a tighter bass. The Sony WH1000Xm3 in comparison sounds more warm and full with a more engaging and alive presentation similar to being at the concert. The Bose sounds more accurate and clear and more like being in the studio. A flat and accurate sound will not sound exciting to everyone however so do keep that into consideration if you're eyeing the Bose.. Sound is subjective overall so you can't go wrong with what you enjoy listening to. I really enjoy the NCH 700's sound. It's a smooth and clear sound that plays well with all genres. The main issue I have with the Bose NCH 700 sound is that when you want to crank the volume, the bass literally begins to disappear in the mix due to the active EQ implementation from Bose. I personally do not like this as it makes these headphones sound harsh and tinny.

Noise cancelling is insanely good on the NCH 700's. The Sony WH1000Xm3 is still a bit more effective at reducing outside noises especially in the midrange and treble frequencies. Unfortunately, both headphones get those distortion artifacts when the ANC pressure within the ear cups is disrupted from sudden vibrations to the headphones. For example this can be caused by being on a bus while on a bumpy road or running with your headphones on. The ambient aware mode is very natural feeling on the NCH 700 and it's great being able to have awareness while listening to audio in situations where you don't want to blocked completely from the world. Would be cool if it had the Sony's right hand palm over the ear cup feature where it seamlessly kicks in ambient sound and lowers the music volume so you can quickly hear someone or something and then once your hand leaves the right ear cup, everything reverts back to normal. The Bose NCH 700 does this with the button on the left ear cup. If you press and hold the button for about 2 seconds, it pauses the music and pipes in the nosies around you. When you press the button again, it reverts back to the previously set ANC setting and resumes playing audio.

The NCH 700's perform exceptionally for voice mic quality on calls and interacting with your voice assistant. It's amazing how clear your voice is projected onto the other line while using the NCH 700. These are killer for conference calls even if you dare take them in the middle of Times Square, NYC.

Overall, the NCH 700 is a welcome evolution to the Bose headphone line up and I'm sure these will win the hearts of many. Highly recommended!

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Mr. B. Rose

The good, the bad and the lovely!

Reviewed in the United Kingdom on July 27, 2019

Color: Triple BlackVerified Purchase

I've owned a pair of Bose QuietComfort 15 headphones for the last seven years, I chose them as I preferred the over ear design and I liked having a replaceable battery which I could change on the move without the hassle of recharging. The noise cancellation of those was class leading, when new, but has since been left a little behind as newer models have been released.

Since 2012, bluetooth wireless has become mainstream. My daily phone (Oneplus 6T) doesn't even have a headphone jack and I had to use an adapter to connect my old headphones. This wasn't a major concern, neither was the wire, as I only really use my headphones with my Google Pixel C tablet when sat still on the train. When moving around I usually use a set of Plantronic earphones, which are more suited to walking and running than a heavy pair of cans.

By 2018 I'd worn out one of the two included headphone cables and had ordered my third paid or earpad cushions - I use these headphones every working day a couple of hours. The headphones were visibly as new and fully functional, but some parts simply worn out after some 3500+ hours of use and I suspected the noise cancellation wasn't as good as it used to be.

So I started looking around at options. I liked some functions of the Microsoft Surface headphones, but they didn't quite tick all the boxes for me. The Sony headphones were getting great reviews, but would only connect to one device over Bluetooth - given the entry cost of these devices I wanted to make sure I was somewhat "future proof" and a single device seemed a bit limited. I also wanted USB-C charging, which the older Bose headphones didn't have. My phone and tablet are both USB-C so I wasn't going back there.

Enter the Bose 700 Noise Cancelling headphones which appeared to tick all the boxes for me:

- Bluetooth wireless including "HD Audio: AAC" support.
- Touch controls for volume, track skip etc
- Class leading noise cancellation including a button to disable temporarily if somebody like cabin crew or train guard need to talk to you momentarily.
- 20 hour battery life - well in excess of my tablet and enough to get me over a week between charging.
- Google assistant (and Alexa) support. Don't expect to use this much but it's there should be usage change.
- High quality phone call options - again, not expecting to use much but a nice to have for many.
- Can connect to multiple (two) bluetooth sources concurrently.

So I ordered the NC 700 and eagerly awaited delivery.

On arrival I took them out of the box and they were exactly how I expected. My old QC-15 only had one switch but these looked much cleaner, especially in the black finish vs the old silver. The new band design is pretty stylish and works well. The size adjustment is different but works well and I find the 700s sit on my head nicely for hours without any discomfort. If you have a larger head, the headphones won't fit back in the case without sliding the band back first - this is fairly easy but I guess could get annoying if you used a lot and were at the larger end of the adjustment. The mechanism is also a little "loose" which, while they won't change size in use at all, may rattle a little if you were walking in them. I don't plan to move around so no concern for me however.

I'd read about a LOT of problems with the app needed to set the headphones, but these were largely from early adopters and the app has since been updated, fixing a lot of the issues. Also most of the problems were from Apple iPhone uses, I'm an Android guy. I expect I'll be fine...

Seems I spoke too soon. Bose didn't quite get this right. I downloaded the "Bose Music" app easily enough and registered to use - something that shouldn't be necessary. I used my Facebook login to activate the app, rather than having a dedicated username/password for Bose.

App fully activated, I turned on the headphone and they were detected right away by the app. So far, so good. Then the app tries to automatically pair the device with your phone. It didn't work. Not much troubleshooting, just said it had failed. Tried again, failed. Being a techie, I then decided to go to my phone's bluetooth settings and pair them manually. I had to turn the headphones off and on again, to get them back into pairing mode and visible on the phone's bluetooth interface, but pairing worked first time. I could then use the Connect button in the app and view all the settings. OK, we're good to go.

I put the headphones on and pressed play on some music in Spotify. Worked first time, all good and audio quality (whilst subjective) as good as I expected and no major concern when compared to my old QC-15. I'd heard some concerns about bass levels etc but these are just fine for me - they aren't going to give Beats levels of thumping bass though, thankfully.

My phone prompted to finish completion of the Google Assistant function, I tested that and it worked well. You press a dedicated physical button on the headphones for this although I understand you can just say "Alexa" and it will trigger without a button push - may not be useful in public! I was surprised how quietly I could speak and be heard though.

I tested different noise cancellation levels and the ability to hold the NC button down when somebody walked up to my desk. This function is great, but a little slow. Somebody walks up and starts to talk, you reach for the button, can't find it right away as they are new, and then when you finally hold down the button it takes about 1.5 secs to mute the music and switch off the noise cancellation. It's quicker to take them off so the feature just misses the mark for me - I may look at reprogramming the button so I can just kill it in one click, but this won't pause the music. Turning the headphones off also won't work as then the external sound will remain muffled, and turning off also takes a second - playing a shutdown chime as it does so. So it's great if you want to talk to somebody else and press the button before doing so, but a bit of hassle if somebody taps you on the shoulder before you see them coming. Maybe this will improve with a future update. The noise cancellation overall is superb though, and a marked improvement on the QC-15. I put this down to newer tech with more microphones and better foam cushioning that works better around my glasses.

The touch controls are working very well. Double tap to play/pause, swipe for volume or track skip. So far they work well for me and I haven't had any failed or phantom touches, despite hot, sweaty hands in a heatwave - will update the review if this happens.

Battery life is what it said on the box, they arrived with about 4 hours of charge - the battery meter in the app doesn't refresh immediately though which confused me after they'd been on charge a while and it didn't appear to have gone up. I understand a 15 minute charge will give you three hours of listening time, which is good if you forget to charge them and only have a little while before running for your train. I haven't validated the 20 hours of life but I don't expect to be disappointed here. No, you can't use them while connected to the charger, I tried.

While testing the music, my phone rang and the headphones immediately alerted me by not only ringing but also telling me who was calling without having to look at my phone. Handy. I answered the call with a double tap and began to talk. The caller had no idea I was on my headphones and I could hear them clearly in a "centre stage" position with noise cancellation meaning I couldn't hear the office noise around me. It led to a very clear, comfortable phone call and it made me realise I'd use them a lot more for this function than expected. I can watch videos on my tablet and, should my phone ring halfway through, I'll be able to take the call without taking off my headphones. Perfect.

Which leads me onto the multiple device support. I installed the Bose Music app on my tablet and signed in using the Facebook credentials I'd used last time. It saw my headphones and tried to pair with them, again badly. Being familiar with the process I turned on the headphone, then held down the power button for a second or so until I heard a voice prompt "ready to pair another device". All paired up, I played a video on my tablet. I heard audio, but bad, choppy broken up audio. Like interference you would get with a bad signal, but the devices were next to each other. I tried music on my phone again, all good. Back to my tablet - broken. Totally unusable. I turned everything off and on again. Hold on it's working. Perhaps it was a fluke problem. Then I noticed I hadn't entered my pin code on my phone, when I did it completed booting and the Bose NC 700 announced "Oneplus 6T connected" and the tablet audio died again. I could use one, or the other, but not both - pretty useless given the multiple device support I'd bought them for.

A Google search revealed I wasn't alone with this issue and it wasn't limited to Android to tablets. I found a couple of people trying to connect a Macbook as a second device without success. All suffered from the same broken, stuttering audio. I searched some more and found a reference to a firmware update for these headphones. What version was I using? I looked in the app for a reference to it.

Open the Bose Music app, find your headphones, turn them on, then use the "Connect" button. Randomly at this point the app will make you go through the "ready to connect another device" function again. I just had to when reproducing the steps for this review. It's now showing battery life as 20hrs 14mins and hadn't finished charging when I turned them on. Once connected tab the picture to go through to the device details and then click the "settings" button". Scroll down the list and towards the bottom is "Technical Info". Tapping this will show the firmware version, manufacturing date etc. I was running 1.0.9.863.47372cb but then it displayed that it was downloading an update. No prompt, no "do you want to update?", it just did it. Music carried on playing during the process but I couldn't stop it.

I have no idea where it downloaded the update from but it was sloooow. It took around one hour to complete. Don't turn the headphones off, it will stop and you may have to start again. Don't try it on another device to see if it will go quicker, you'll just have to start again - I did. Just wait.

After the wait I had been updated to version 1.1.4.1144.be3bf4b - the headphones had to reboot for this, so music was stopped momentarily. I'n now on the latest version, but did it fix my problem?

I tried music from my phone, all good. I tried video on my tablet, audio still broken. I turned off bluetooth on my phone, tablet audio fixed. Phone back on, tablet audio broken. It was better in that I didn't have to reboot to fix the fault each time it happened, but I still couldn't connect two devices at the same time. Should I send them back?

One last Google around, I found similar problems people were having with the old Bose QC35 headphones. These had suggested updating the software and then performing a factory reset on the headphones - a process which required a button that doesn't exist on the NC 700. So I searched for a reset procedure for the NC 700 and found one that would clear the Bluetooth settings. Process as follows:

Turn the headphones off.
On your phone, go into Bluetooth settings and delete the NC 700 headphones.
On your tablet and any other devices, go into Bluetooth settings and delete the NC700 headphones.
Turn the headphones on, while wearing.
Press and hold down the power button for 10+ settings, ignoring other prompts, until you hear "bluetooth device list cleared".

Now open the Bose Music App on your phone. Try to connect to your headphones, it will try to pair them again. Mine failed like it did the first time but I tried and tried until is succeeded. DO NOT pair them using your phone settings. Let the app do it. Once successful, do the same on your other device. Now test.

Since doing this, my set-up has been flawless. But it took far too long to get to the this point, using the combined knowledge or myself, some forum posts about these headphones, some posts about older headphone and some guess work. But we're working, finally.

So, on to the scoring...

For £349 these should be five star headphones. In fairness, they probably are, but the software lets them down. I only got these working as I'm a real techie and I refuse to give up - they'll get a lot of faulty returns and rightly so.

I've taken a whole star off for the bad app that won't even run in landscape mode on my tablet. The pairing process is a joke and should have been easier - most headphone manufacturers get you to use the device native pairing on your phone or tablet, this would likely have been easier for most owners.

The other star I've taken off for a combination of the following:

1) Bluetooth audio isn't as high quality as that with a wire. Other wireless technologies exist but aren't supported by this device. The HD audio support also seems to be a bit hit and miss, sometimes the option doesn't appear on my phone/tablet after connecting. The headphones are capable of better quality than the bluetooth connection allows.

2) The headphones can't be charged while laying flat in the case.

3) You can't use the headphones while connected to the charger - rare use care, but why not?

4) The noise cancelling override function takes a little too long to engage.

5) The case zipper is too long and it's hard to fully open whilst holding them. Hard to explain, but you'll know the first time you try to open them. The case folds open like a book and the spine isn't long enough.

6) Compulsory registration with Bose - should not be needed.

7) Software update wasn't automatic and would fix many issues if this happened during first time set-up.

8) Switching playback source devices could be easier. If I want to go from music on my phone, to video audio on my tablet, the process is a bit of a fiddle.

So, five star headphones with 1.5 stars of niggles. I'd have given these 3.5 stars but, without that option, I gave them a 3 rather than a 4. I'll update this review if any of these things improve. I'm also happy to answer any questions posted to this page if I've missed anything - although can't answer Apple issues.

I'm happy with the headphones now, with no plans to return, but they don't justify the entry price until some of these niggles are fixed.

926 people found this helpful

inovex

Unverständlicher Anmeldezwang

Reviewed in Germany on July 15, 2019

Color: Triple BlackVerified Purchase

Um alle Einstellungen am Headset vornehmen zu können benötigt man ein Smartphone, weil man eine App benötigt. Um diese App verwenden zu können, benötigt man ein Benutzerkonto bei Bose. Um dieses Benutzerkonto zu bekommen, benötigt die App Mail-Adresse, Vor- und Nachnamen und Zugriff auf die Standortinformationen des Smartphones und die Zustimmung zu ellenlangen Datenschutzbestimmungen, Endnutzervertrag und Benutzervertrag. Was für ein Aufwand. Was für ein dreister Zwang zur Preisgabe meiner Daten. Absolutes No Go!

Geräuschunterdrückung: Absolut hervorragend! Sehr sehr viele Maschinen- und Rumpelgeräusche, Rauschen, Tastaturtippen werden exzellent unterdrückt.

Soundqualität: Gut, in den Höhen unruhig. Bässe eher normal, nicht zu wuchtig. Insgesamt aber nicht richtig rund. Dennoch: Im Zusammenspiel mit der Geräuschunterdrückung absolut akzeptabel auch für Musikgenuss. Für Sprache einwandfrei.

Bluetooth-Verbindung: Sehr stabil und zuverlässig. Bisher keine Abbrüche erlebt.

Mikro: noch nicht getestet

Fazit: Zwang zum Benutzerkonto für App-Verwendung mit übergroßem Vertragswerk und Standortfreigabe führt zur Abwertung auf einen Stern. Andere Headsets mit gleichem Komfort können das auch ohne all dies.

715 people found this helpful

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Eric

I did the comparing, so that you don't have to

Reviewed in the United Kingdom on August 3, 2019

Color: Triple BlackVerified Purchase

I was browsing the internet for good headphones (my previous headphones being the boy QC35 II's), so the obvious good headphones that I would have to choose between were:
1. Sony WH-1000XM3
2. Bose QC35 II
3. Bose NC 700

Battery life:
I did some research and found that the battery life from the Sony's were 30hrs compared to the 20hrs on the Bose, (to be honest though, that wasn't really a dealbreaker as realistically there won't be a situation were I will be using the headphones for 30hrs straight without having the opportunity to charge it beforehand).

comfort: (no question)
1. Bose QC35 II's (just unrivalled, can't even feel it)
2. Bose NC 700 (clamping force uncomfortable in the beginning, however after wearing for 5 hours, maybe even more comfortable or just as comfortable as QC 35II's)
3. Sony WH-1000XM3 (In my opinion, cramped, ears touch the inside of the headphones, Bose really just are the best)

Looks:
1. Bose NC 700 (sleek, futuristic, seamless)
2. Sony WH-1000XM3 (pretty good looking)
3. Bose QC35 II (just s a bit of an outdated look)

features: (Bose VS Sony)
Bose:
- can connect up to 2 devices at once (EXTREMELY helpful)
- Matches Sony's conversation mode
- Matches Sony's touch gestures
- App really does work well for me (IDK why people says it doesn't work, it works perfectly for me)
- More noise cancelling levels
- Tells you actual battery life time left improvement from QC35 II
- AI thing that helps noise cancellation
- CALL QUALITY! mics (best in any headphone)
- Case compartment for wires and cables (huge+ and improvement from QC35 II)
Sony:
- Better app, configure sound
- Conversation mode without buttons
- touch gestures

Sound:
1. Sony (just can't beat the bass)
2. Bose NC 700's (actually a noticeable sound improvement from QC35 II)
3. Bose QC35 II (still pretty good though)

Price:
1. Sony (£267.10) (great value)
2. Bose NC 700 (£349) (kinda expensive and overpriced considering lack of improvement (although not bad))
3. Bose QC35 II (£259) (OG pretty good)

Conclusion:
Now, you are probably trying to decide what to get and don't want to make a wrong decision (now don't worry if you don't like it. You can return it within 30 days of purchase because amazon is reliable and great with customer service.

I am personally sticking to my Bose NC 700, as comfort is extremely important, but so are the new features from the new Bose. It looks great and the sound quality is great. I will always also be loyal to Bose, as they are my all time favourite headphone company.

But if you are on a budget, and still want great headphones then the obvious choice would be the Sony WH-1000XM3.

Edit: after using this for a bit, I am deciding to return this item for a number fo reasons.
1. the app doesn't connect well
2. It's a massive pain to retract and extend the headphone length every time you pack it!
3. you have to be really careful with it when putting it in your bag etc. (looks as if it would scratch easily)

338 people found this helpful

Josué

Plus que jamais, on frôle la perfection.

Reviewed in France on August 16, 2019

Color: Triple BlackVerified Purchase

J'utilise ce produit pour écouter de la musique (en bluetooth) et jouer sur le pc (en filaire pour éviter la latence due à des codecs trop lents).
J'ai vu beaucoup de commentaires négatifs et probablement impertinents. Je vais ici donner mon avis objectif sur chaque point important.
Ce casque supporte le Bluetooth 5, ce qui assure une rapidité de connexion parfaite, surtout comparée aux casques bluetooth 4 comme le Bose QC35. En soi, ce détail n'est pas vraiment important, mais voilà.
La qualité sonore est excellente. Remarquablement supérieure à celle du Bose QC35 par exemple. On discerne avec une clarté remarquable absolument chaque détail sonore de n'importe quelle musique. (Vous essayerez sur une musique douce des années 80, on entend absolument tout, respiration, pédales du piano, mouvements de vêtements)
La réduction active est incontestablement meilleure que sur le Bose QC35. Je ne peux pas la comparer à celle du Sony WH-1000XM3 car je ne l'ai pas essayé, mais j'ai du mal à croire qu'elle puisse lui être supérieure, au mieux équivalente. Bose maîtrise cette technologie depuis le début et a probablement une meilleure expérience. Toutefois cela n'est pas un fait, je préfère ne rien affirmer.
La batterie tient effectivement les 20 heures en bluetooth avec l'isolation sonore au maximum, rien à dire de plus.
L'application est fonctionnelle mais pourrait être meilleure. Elle met du temps à réussir à se connecter au casque alors que celui-ci est pourtant déjà connecté à l'appareil. Un conseil : ne touchez à rien et laissez-la charger, même si c'est long. Sinon elle prendra encore plus de temps. Bose a du travail à faire là-dessus.
La charge en USB de type C est extrêmement pratique, on peut utiliser le même chargeur que pour son téléphone (s'il est récent et sous Android), sinon un câble USB classique à USB C est fourni.
Un câble Jack vers le casque est également fourni afin d'en faire un casque filaire classique. Cela retire toutes les latences liées aujourd'hui au bluetooth.
Là où ce Bose 700 pèche est dans son design élégant qui en fait un casque avec une mauvaise prise en main. Il est très beau, très soigné et très doux, mais semble aussi frêle et fragile. Toutefois sur la tête il tient très bien et est léger ; on ne le remarque même pas.
Le son est aussi très bien confiné dans le casque, contrairement à ce que dit un autre commentaire. Exceptionnellement mieux que dans le Bose QC35 par exemple. Je peux écouter de la musique presqu'au seuil de douleur des oreilles sans qu'un seul son ne puisse être perçu dans une pièce avec une fenêtre ouverte par exemple. Réellement aucun. J'ai une bonne ouïe.
Les contrôles sont extrêmement intuitifs, une petite salle tactile invisible permet de changer le volume, passer à la musique précédente/suivante et mettre en pause avec des gestes simples et une fluidité surprenante.
Un bouton permet aussi de mettre en pause la musique et de désactiver la réduction de bruit pour entrer dans une discussion courte, sans devoir retirer le casque. Je l'utilise tout le temps, c'est très pratique.
Ce casque vaut-il 400€ ? La vraie question est : avez-vous 400€ à dépenser. Si non, achetez le Sony dont je parle plus haut. 150€ moins cher pour une valeur probablement équivalente est un bon choix.
Si votre âme est chez Bose, vous ne le regretterez pas. Je peux dire sans avoir peur de mentir que ce casque est le meilleur casque du marché, quelle que soit votre activité.
Foncez.

229 people found this helpful

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Dan

Poor noise cancelling and horrible app

Reviewed in the United Kingdom on July 12, 2019

Color: Triple BlackVerified Purchase

As somebody fortunate enough to also own a pair of Beoplay H9’s and a pair of Sony xm3’s I can safely say these are poor!

I bought them mainly because many reviews by reputable publications claimed that the ANC on level 10 made it almost impossible to hear the outside world. This I now know to be incorrect. On a train journey yesterday they merely dimmed the sound slightly. The Sony xm3’s are far superior for noise cancelling.

Having to install the Bose App is an exercise in frustration, it took me 45 minutes to get installed and setup due to consistently failing to “activate” my headphones!! Why should I have to activate a pair of headphones? What’s more when you spend £350 on a pair of headphones you don’t expect such a poor mobile companion product, the user experience is dreadful!

131 people found this helpful

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Bose Noise Cancelling Wireless Bluetooth Headphones 700, with Alexa Voice Control, Black

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