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Bose QuietComfort 20 Acoustic Noise Cancelling Headphones, Apple Devices, Black

Visit the Bose Store

2,129 ratings

| 639 answered questions

Amazon's Choice in Earbud & In-Ear Headphones by Bose

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Brand	Bose
Color	Black
Connectivity Technology	Wired
Model Name	QuietComfort 20
Form Factor	In Ear

About this item

Compatible Devices: iPhone, iPad and iPod models
Included Components: QuietComfort 20 headphones, Apple devices, 3 pairs StayHear+ tips (S, M, L), clothing clip, rechargeable lithium-ion battery (built-in), USB charging cable, carrying case

New & Used (21) from $125.00 + $4.71 shipping

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This item:Bose QuietComfort 20 Acoustic Noise Cancelling Headphones, Apple Devices, Black $249.00
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Apple Lightning to 3.5 mm Headphone Jack Adapter $7.99
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DNPRO-ANC Carrying case Compatible with Bose QuietComfort 20 (QC20/QC20i), Bose SoundSport in-Ear… $14.99
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WARNING:

CHOKING HAZARD -- Small parts. Not for children under 3 yrs.

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From the manufacturer

In the box

Included items

QuietComfort 20 headphones
3 pairs StayHear+ tips (S, M, L)
Clothing clip
Rechargeable lithium-ion battery (built-in)
USB charging cable
Carrying case

What you hear is up to you

Shut out the world and lose yourself in your music--or let the world in. It’s your choice with the first in-ear noise cancelling headphones from Bose. The QuietComfort 20 Acoustic Noise Cancelling headphones let you enjoy better sound every day, everywhere you go. Turn on noise cancelling to reduce surrounding distractions and focus on your music. Or, at the touch of a button, activate Aware mode to hear what’s happening around you. Proprietary StayHear+ tips provide a soft, secure fit. The inline microphone and remote let you switch easily between calls and music on your iPhone.

Bose noise cancelling technology reduces noise so you can focus on your music
Aware mode lets you hear what’s around you at the press of a button
Deep, clear sound from Active EQ and TriPort technology
Control your music and calls on Apple devices with inline mic/remote
StayHear+ tips provide a comfortable, secure fit for hours and hours


For Apple devices Engineered to work optimally with most iPod, iPhone and iPad models. Talk on your phone hands-free and control various music functions with the inline mic/remote.	Lose yourself in your music Enjoy your music on the go while the noise around you is diminished--from the comfort and convenience of an in-ear headphone.	Tune into your environment When you need to hear what’s around you--crossing busy streets, listening for airline announcements--just switch on Aware mode.


Engaging sound Enjoy lifelike, digital-quality sound you wouldn’t expect from in-ear headphones, thanks to Bose Active EQ and TriPort technology.	Advanced ear tips Proprietary StayHear+ tips create a soft, secure fit. Cone shape spreads contact evenly for maximum comfort and forms a gentle seal contributing to full-spectrum noise reduction.	Convenient control All functions are right at your fingertips: on/off on the slim control module, calling, Aware mode and music functions on the inline remote.

		Bose QuietComfort Noise Cancelling Earbuds - True Wireless Earphones, Triple Black, the World's Most Effective Noise Cancelling Earbuds	Bose SoundSport, Wireless Earbuds, (Sweatproof Bluetooth Headphones for Running and Sports), Black	Apple AirPods Pro	Apple EarPods with Lightning Connector - White	Sony MDRXB50AP Extra Bass Earbud Headphones/Headset with Mic for Phone Call, Black

Customer Rating	(2129)	(4608)	(32531)	(190092)	(127926)	(17064)
Price	$249.00	$279.00	$99.00	$197.00	$16.52	$49.99
Shipping	FREE Shipping. Details	FREE Shipping. Details	FREE Shipping. Details	FREE Shipping. Details	FREE Shipping on orders over $25.00 shipped by Amazon or get Fast, Free Shipping with Amazon Prime	FREE Shipping. Details
Sold By	Amazon.com	Amazon.com	Amazon.com	Amazon.com	Amazon.com	Amazon.com
Color	Black	Triple Black	Black	White	White	Black
Fit Type	In-Ear	In-Ear	In-Ear	In-Ear	In-Ear	In-Ear
Item Dimensions	5 x 2.38 x 7.8 inches	1.99 x 3.42 x 1.34 inches	0.98 x 1.2 x 1.2 inches	0.94 x 0.86 x 1.22 inches	2.7 x 1.1 x 3.5 inches	2.63 x 1.5 x 6.75 inches
Item Weight	1.55 ounces	0.32 ounces	0.80 ounces	1.60 ounces	2.08 ounces	0.28 ounces
Special Features	noise-cancellation, microphone-feature	Noise Cancellation, Volume-Control, Microphone Feature, Water Resistant	wireless	iOS Phone Control, Noise Cancellation, Microphone Feature	Volume-Control, Lightweight, iOS Phone Control, Foldable, Sports & Exercise, Volume-Control	android-phone-control

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Product description

Style:Apple devices | Color:Black

Shut out the world and lose yourself in your music or hear what's around you. It's your choice with the first in ear noise cancelling headphones from Bose. Quiet Comfort 20 Acoustic Noise Cancelling headphones are engineered to let you enjoy better sound every day, everywhere you go. Turn on noise cancelling to reduce surrounding distractions and focus on your music. Or, at the touch of a button, activate aware mode so you can hear what's happening around you without removing the headphones. Inside, exclusive TriPort technology brings your music to life while additional Bose technologies provide dramatic noise cancellation rivaling any full sized headphone on the market today. Proprietary StayHear + tips create a soft, secure fit. The inline microphone and remote let you switch to calls on your iPhone, and provide control for select iPod, iPhone and iPad models. The rechargeable lithium ion battery provides up to 16 hours of use. And even when the power is off or the battery runs out, you can still use these headphones to enjoy Bose quality sound. Included: Quiet Comfort 20 headphones; 3 pairs StayHear + tips (S, M, L); clothing clip; rechargeable lithium ion battery (built in); USB charging cable; carrying case. Battery life: 16 hours per full charge.

Product information

Style:Apple devices | Color:Black

Product Dimensions

5 x 2.38 x 7.8 inches

Item Weight

1.55 ounces

Manufacturer

Bose Corporation

ASIN

B00X9KV0HU

Domestic Shipping

Currently, item can be shipped only within the U.S. and to APO/FPO addresses. For APO/FPO shipments, please check with the manufacturer regarding warranty and support issues.

International Shipping

This item is not eligible for international shipping. Learn More

Item model number

718839-0010

Batteries

1 Lithium Polymer batteries required. (included)

Customer Reviews

2,129 ratings

4.5 out of 5 stars

Best Sellers Rank

#439 in Earbud & In-Ear Headphones

Is Discontinued By Manufacturer

Date First Available

July 20, 2015

Warranty & Support

For warranty information about this product, please click here [PDF ]

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User Guide (PDF)

Product Documentation (PDF)

User Manual (PDF)

Important information

Legal Disclaimer

MUST BE 18 AND OLDER TO PURCHASE.

Customer Questions & Answers

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Customer reviews

5 star		76%
4 star		10%
3 star		5%
2 star		3%
1 star		6%

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Top reviews from the United States

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D. Grimm

Love-hate relationship: falls apart within 2 years

Reviewed in the United States on June 11, 2018

Style: Apple devicesColor: BlackVerified Purchase

These are quite comfortable and the noise cancellation is very good. I even think they sound pretty good generally (though not the best according to my audiophile friends). So good that I use them. A lot.

Unfortunately, I am now on my third pair in four years. Like clockwork, after about two years, the cables start to fray at all major connection points (see attached picture). Conveniently after the warranty expires. Not sure if it is bad design or designed obsolescence.

They do offer modest discounts on the return, so I appreciate that. But it is a mighty expensive product for it to fail so quickly.

441 people found this helpful

Helpful

David Armstrong

Not completely Noice Cancelling but Does the Job

Reviewed in the United States on August 20, 2018

Style: Apple devicesColor: BlackVerified Purchase

I have been using these for a couple months now and wanted to write a review since I debated for months before putting down the money on them. Some of the reviews were not real promising and I was really concerned with spending money on headphones yet again that didn’t deliver. I use these almost exculsively for traveling. I fly a couple times a week and have used the over ear Bose headphones for years but they tend to be too bulky and hard to sleep in. I have loved these so far but let me explain what they do and don’t do. Unlike the over ear headphones, they don’t drown out all outside noise. Even with the noise cancelling feature turned on, you can still hear someone speaking to you if they are right next to you and can still hear the announcements in the cabin although depending on the volume you may have to turn off the noice canceling to understand them. I am okay with this because that isn’t the noise I am trying to get rid of. What these headphones do great is remove the background noices such as the airplane engines. They also bring out the clarity in the music or movies you are watching which reduces the incendental background noises like babies crying or just general noice from people talking, although once again, not completely. For me, it’s never enough to be annoying or prevent me hearing my movie. They are very comfortable to wear and can sleep in them with no problem. I love that you can turn the noise cancelling feature off and still use the headphones. It saves on the battery when it’s not needed. (The over ear headphones stopped working if the battery died.) They are also rechargabable and I have went a couple weeks a without recharging them. Just keep in mind that I only use them a couple times each week. One other note on these that may help if you purchase them. I originally thought they didn’t work very well, but tried the next larger size of ear buds, (they come with 3 sizes), and going to larger size that I thought would be too big improved the noice cancelling feature 100%.

249 people found this helpful

Helpful

BMJ

I am extremely annoyed and disappointed

Reviewed in the United States on July 13, 2017

Style: Apple devicesColor: BlackVerified Purchase

Purchased Bose QuietComfort 20 Acoustic Noise Cancelling Headphones on January 2016. Last month the right speaker just stopped working. I am extremely annoyed and disappointed. This supposed to be a premium product costing $249 not a knock off. It only last 18 month offcourse out the range of warranty. Bose told me same terms as they told other reviewers "there is a special offer for $189 for a new set, as long as I send my old set to them for". NO I do not want to risk loosing another $189 on such headphones.
I went over customer reviews and most of 1 and 2 stars reviews (10%) of all purchases had defective earphones just out of warranty period. Also some of the 3 star reviews (7%) also had defective earphones.
My advise is to stay away. The company does not respect and backup its products.

459 people found this helpful

Helpful

Nooly

Design Issues That Should Be Corrected, and Defective Noise Cancellation

Reviewed in the United States on April 2, 2018

Style: Apple devicesColor: BlackVerified Purchase

I ordered these earphones to help minimize office noise, and used them to tie into my desktop computer system. The first week the noise cancellation worked fairly well, and the office chatter going on around me was cut by about 50 percent. The second week of use I could hear the click when engaging the noise cancellation, but it seemed like the noises were not cancelled, but rather they seemed like they were somewhat amplified.

The design of the earbuds and cords themselves could use a little improvement. I noticed a couple of other reviews that indicated they didn't fit inside the ear canals of some of the users very well. I had the same problem. My $10.00 Panasonic ear buds fit nicely, but the Quietcomfort 20 earbuds didn't fit well with any of the 3 sizes of included attachments.

Another issue that I noticed is that the plastic volume button where the two cords connect to a single cord didn't have any strain reliefs. The cords coming out of the buds have strain reliefs, and the cord going into and out of the noise cancelling on/off switch box have strain reliefs, but not the areas going into and out of the volume control area. I probably wouldn't have thought twice about this, but the reason my older Bose non-noise cancelling earbuds needed to be replaced was due to no strain reliefs coming out of the buds. Why not include them on all areas where the cords enter a piece of plastic on a $249.99 product?

After a bit of use, I also didn't like the fact that the USB charge cord was only about 12.5 inches long. I have a USB plug in on the side of my computer monitor. The cord was barely long enough to reach the charge port on the On/Off box. This cable is way too short for anyone wanting to plug into an outlet adapter or a CPU, and then route the cable to a nearby table without the On/Off box dangling. Even adding 6-8 inches of cable would help.

Speaking of cable length, another annoyance is that the plug-in end of On/Off box only has about 3 to 4 inches of wire coming out of it. Unless you have the perfect scenario, the weight of the On/Off box is likely going to hang from the plug in, rather than resting on the desk surface. This could have been easily fixed by adding another 4-6 inches of wire, or moving the box up the wire another 4-6 inches. The 3-4 inches of wire and plug-in aren't very robust, so I doubt the wire and plug would last long after hanging in various positions.

Because of this issue with the noise cancellation not working properly, and the small design issues, I ended up returning my earbuds. I understand that defects can happen with any and all brands, but the design issues should have been easily identified by anyone testing the product for a period of time in different scenarios. At $249.99 I'd like to not only get good noise cancelling technology, but I want the materials to last, and the design to be well thought out.

194 people found this helpful

Helpful

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