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Bose QuietComfort 20 Acoustic Noise Cancelling Headphones, Apple Devices, Black
|Model Name||QuietComfort 20|
|Headphones Form Factor||In Ear|
About this item
- Compatible Devices: iPhone, iPad and iPod models
- Included Components: QuietComfort 20 headphonesApple devices, 3 pairs StayHear+ tips (S, M, L), Clothing clip, Rechargeable lithium-ion battery (built-in), USB charging cable, Carrying case
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From the manufacturer
In the box
- QuietComfort 20 headphones
- 3 pairs StayHear+ tips (S, M, L)
- Clothing clip
- Rechargeable lithium-ion battery (built-in)
- USB charging cable
- Carrying case
What you hear is up to you
Shut out the world and lose yourself in your music--or let the world in. It’s your choice with the first in-ear noise cancelling headphones from Bose. The QuietComfort 20 Acoustic Noise Cancelling headphones let you enjoy better sound every day, everywhere you go. Turn on noise cancelling to reduce surrounding distractions and focus on your music. Or, at the touch of a button, activate Aware mode to hear what’s happening around you. Proprietary StayHear+ tips provide a soft, secure fit. The inline microphone and remote let you switch easily between calls and music on your iPhone.
- Bose noise cancelling technology reduces noise so you can focus on your music
- Aware mode lets you hear what’s around you at the press of a button
- Deep, clear sound from Active EQ and TriPort technology
- Control your music and calls on Apple devices with inline mic/remote
- StayHear+ tips provide a comfortable, secure fit for hours and hours
For Apple devices
Engineered to work optimally with most iPod, iPhone and iPad models. Talk on your phone hands-free and control various music functions with the inline mic/remote.
Lose yourself in your music
Enjoy your music on the go while the noise around you is diminished--from the comfort and convenience of an in-ear headphone.
Tune into your environment
When you need to hear what’s around you--crossing busy streets, listening for airline announcements--just switch on Aware mode.
Enjoy lifelike, digital-quality sound you wouldn’t expect from in-ear headphones, thanks to Bose Active EQ and TriPort technology.
Advanced ear tips
Proprietary StayHear+ tips create a soft, secure fit. Cone shape spreads contact evenly for maximum comfort and forms a gentle seal contributing to full-spectrum noise reduction.
All functions are right at your fingertips: on/off on the slim control module, calling, Aware mode and music functions on the inline remote.
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|Item Dimensions||5.00 x 2.38 x 7.80 inches||1.99 x 3.42 x 1.34 inches||0.94 x 0.86 x 1.22 inches||0.98 x 1.20 x 1.20 inches||2.63 x 1.50 x 6.75 inches||5.60 x 4.72 x 2.50 inches|
|Item Weight||1.55 ounces||0.32 ounces||1.60 ounces||0.80 ounces||0.28 ounces||3.53 ounces|
|Special Features||noise-cancellation, microphone-feature||Noise Cancellation, Volume-Control, Microphone Feature, Water Resistant||iOS Phone Control, Noise Cancellation, Microphone Feature||wireless||android-phone-control||Noise Cancellation|
Shut out the world and lose yourself in your music or hear what's around you. It's your choice with the first in ear noise cancelling headphones from Bose. Quiet Comfort 20 Acoustic Noise Cancelling headphones are engineered to let you enjoy better sound every day, everywhere you go. Turn on noise cancelling to reduce surrounding distractions and focus on your music. Or, at the touch of a button, activate aware mode so you can hear what's happening around you without removing the headphones. Inside, exclusive TriPort technology brings your music to life while additional Bose technologies provide dramatic noise cancellation rivaling any full sized headphone on the market today. Proprietary Stay Hear+ tips create a soft, secure fit. The inline microphone and remote let you switch to calls on your iPhone, and provide control for select iPod, iPhone and iPad models. The rechargeable lithium ion battery provides up to 16 hours of use. And even when the power is off or the battery runs out, you can still use these headphones to enjoy Bose quality sound. Included: Quiet Comfort 20 headphones; 3 pairs Stay Hear+ tips (S, M, L); clothing clip; rechargeable lithium ion battery (built in); USB charging cable; carrying case. Battery life: 16 hours per full charge.
MUST BE 18 AND OLDER TO PURCHASE.
Top reviews from the United States
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Unfortunately, I am now on my third pair in four years. Like clockwork, after about two years, the cables start to fray at all major connection points (see attached picture). Conveniently after the warranty expires. Not sure if it is bad design or designed obsolescence.
They do offer modest discounts on the return, so I appreciate that. But it is a mighty expensive product for it to fail so quickly.
I went over customer reviews and most of 1 and 2 stars reviews (10%) of all purchases had defective earphones just out of warranty period. Also some of the 3 star reviews (7%) also had defective earphones.
My advise is to stay away. The company does not respect and backup its products.
The design of the earbuds and cords themselves could use a little improvement. I noticed a couple of other reviews that indicated they didn't fit inside the ear canals of some of the users very well. I had the same problem. My $10.00 Panasonic ear buds fit nicely, but the Quietcomfort 20 earbuds didn't fit well with any of the 3 sizes of included attachments.
Another issue that I noticed is that the plastic volume button where the two cords connect to a single cord didn't have any strain reliefs. The cords coming out of the buds have strain reliefs, and the cord going into and out of the noise cancelling on/off switch box have strain reliefs, but not the areas going into and out of the volume control area. I probably wouldn't have thought twice about this, but the reason my older Bose non-noise cancelling earbuds needed to be replaced was due to no strain reliefs coming out of the buds. Why not include them on all areas where the cords enter a piece of plastic on a $249.99 product?
After a bit of use, I also didn't like the fact that the USB charge cord was only about 12.5 inches long. I have a USB plug in on the side of my computer monitor. The cord was barely long enough to reach the charge port on the On/Off box. This cable is way too short for anyone wanting to plug into an outlet adapter or a CPU, and then route the cable to a nearby table without the On/Off box dangling. Even adding 6-8 inches of cable would help.
Speaking of cable length, another annoyance is that the plug-in end of On/Off box only has about 3 to 4 inches of wire coming out of it. Unless you have the perfect scenario, the weight of the On/Off box is likely going to hang from the plug in, rather than resting on the desk surface. This could have been easily fixed by adding another 4-6 inches of wire, or moving the box up the wire another 4-6 inches. The 3-4 inches of wire and plug-in aren't very robust, so I doubt the wire and plug would last long after hanging in various positions.
Because of this issue with the noise cancellation not working properly, and the small design issues, I ended up returning my earbuds. I understand that defects can happen with any and all brands, but the design issues should have been easily identified by anyone testing the product for a period of time in different scenarios. At $249.99 I'd like to not only get good noise cancelling technology, but I want the materials to last, and the design to be well thought out.