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Bose QuietComfort 35 (Series I) Wireless Headphones, Noise Cancelling - Black

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Brand	Bose
Color	Black
Connectivity Technology	Bluetooth, NFC
Model Name	Quietcomfort 35 II
Form Factor	Over Ear

About this item

World class noise cancellation makes quiet sound quieter and music sound better. Connectivity Technology: Wireless
Volume optimized EQ for balanced audio performance at any volume
Wireless convenience, with easy Bluetooth and NFC pairing aided by voice prompts
20 hour battery life per charge; up to 40 hours in wired mode
Noise rejecting dual microphone system for clear calls even in windy environments

Used (12) from $139.99 + FREE Shipping

There is a newer model of this item:

Bose Noise Cancelling Headphones 700 — Over Ear, Wireless Bluetooth Headphones with Built-In Microphone for Clear Calls & Alexa Voice Control, Black
$379.00
(20,256)
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From the manufacturer

In the box

Included items

QuietComfort 35 wireless headphones
USB charging cable
Backup audio cable
Airline adapter
Carry case

No noise. No wires. Just your music and you.

When it comes to noise cancellation, we’re not just best in class. We invented the category. With QuietComfort 35 headphones, there’s no noise to get in the way of your music, and no wires to get in your way at all. We put years of research into headphones that deliver true listening freedom. Easily connect your devices with Bluetooth or NFC pairing. They provide balanced audio performance no matter how noisy your commute is, and clear calls even on a bustling, windy street. With 20 hours of wireless battery life, you can listen all day; and the fit is light and comfortable enough for it, too. And for easy management of your devices, use the free Bose Connect app.

World-class noise cancellation makes quiet sound quieter and music sound better
Volume-optimized EQ for balanced audio performance at any volume
Wireless, with easy Bluetooth and NFC pairing aided by voice prompts
20-hour battery life per charge; up to 40 hours in wired mode
Noise-rejecting dual-microphone system for clear calls even in windy environments


World-class noise cancellation Years of research went into them so you'll get more out of them. Better quiet, better sound and better for your music.	Lose the wires Hassle-free wireless is simpler than ever: Bluetooth and NFC connections are quick and easy. And voice prompts to guide you through it so you'll never have to reach for your device.	Sound that stays true to your music Volume-optimized EQ gives you a consistent, balanced performance. Even when you have to turn it up on a plane, the sound stays true to your music.


More time with your music Rechargeable lithium-ion battery delivers up to 20 hours per charge so you can listen wirelessly for longer. Or, with the included backup audio cable, you can plug in and get 40 hours.	Clearer calls Windy or noisy environments used to make calls hard to hear. Not anymore—a noise-rejecting dual-microphone system makes your calls clear from both ends.	Designed for comfort Premium, lightweight materials make for a comfortable fit, so you can love your music all day.

		Bose QuietComfort 35 II Wireless Bluetooth Headphones, Noise-Cancelling, with Alexa Voice Control - Black	BOSE QuietComfort 35 (Series II) Wireless Headphones, Noise Cancelling - Black (Renewed)	Bose SoundLink Around Ear Wireless Headphones II - Black	Bose Noise Cancelling Headphones 700 — Over Ear, Wireless Bluetooth Headphones with Built-In Microphone for Clear Calls & Alexa Voice Control, Black	Soundcore by Anker Life Q30 Hybrid Active Noise Cancelling Headphones with Multiple Modes, Hi-Res Sound, Custom EQ via App, 40H Playtime, Comfortable Fit, Bluetooth Headphones, Connect to 2 Devices

Customer Rating	(8845)	(48132)	(518)	(22309)	(20256)	(4375)
Price	$174.99	$299.00	$204.95	$229.00	$379.00	$79.99
Shipping	FREE Shipping. Details	FREE Shipping. Details	FREE Shipping. Details	FREE Shipping. Details	FREE Shipping. Details	FREE Shipping. Details
Sold By	True Bargains 101	Amazon.com	Play Gems	Amazon.com	Amazon.com	AnkerDirect
Color	Black	Black	Black	Black	Triple Black	Black
Fit Type	Circumaural	Over-Ear	Over-Ear	Over-Ear	Over-Ear	over-ear
Headphones Form Factor	Over Ear	Over Ear	Over Ear	Over Ear	Over Ear	Over Ear
Item Dimensions	3.1 x 6.69 x 7.08 inches	3.2 x 6.7 x 7.1 inches	6.7 x 3.2 x 7.1 inches	1.5 x 6 x 7.5 inches	2 x 6.5 x 8 inches	7.68 x 7.09 x 3.07 inches
Item Weight	0.52 lbs	0.52 lbs	1.00 lbs	6.88 ounces	0.55 lbs	0.58 lbs
Special Features	noise-cancellation, wireless	Bluetooth, Lithium-ion battery	wireless	wireless	Noise Cancellation, Microphone Feature, Water Resistant, Volume-Control	Noise-Canceling, wireless

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Product description

Color:Black | Style:Headphones only

Quiet Comfort 35 wireless headphones are engineered with world-class noise cancellation that makes quiet sound quieter and music sound better Free yourself from wires and connect easily to your devices with Bluetooth and NFC pairing Volume-optimized EQ gives you balanced audio performance at any volume while a noise-rejecting dual microphone provides clear calls even in windy or noisy environments Voice prompts and intuitive controls make communicating and controlling your music hassle-free A lithium-ion battery gives you up to 20 hours of wireless play time per charge And if you anticipate a situation where charging may not be possible just plug in the included audio cable Wired mode gives you up to 40 hours of play time per charge Premium materials make these headphones lightweight and comfortable for all-day listening Use the Bose Connect app for a more personalized experience Included Quiet Comfort 35 wireless headphones USB charging cable backup audio cable airline adapter carry case

Product information

Color:Black | Style:Headphones only

Product Dimensions

3.1 x 6.69 x 7.08 inches

Item Weight

8.3 ounces

Manufacturer

Bose Corporation

ASIN

B01E3SNO1G

Item model number

759944-0010

Batteries

1 Lithium ion batteries required. (included)

Customer Reviews

8,845 ratings

4.4 out of 5 stars

Best Sellers Rank

#751 in Over-Ear Headphones

Is Discontinued By Manufacturer

Date First Available

June 5, 2016

Warranty & Support

Product Warranty: For warranty information about this product, please click here. [PDF ]

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Product guides and documents

Product Documentation (PDF)

User Guide (PDF)

User Manual (PDF)

Important information

Legal Disclaimer

This product contains a chemical known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65warnings.ca.gov

Customer Questions & Answers

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Customer reviews

5 star		75%
4 star		9%
3 star		4%
2 star		4%
1 star		8%

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Top reviews from the United States

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Da Bunkster

Think Twice!!! Great Bose sound, but POOR quality!

Reviewed in the United States on February 4, 2018

Color: SilverStyle: Headphones onlyVerified Purchase

Do not buy these headphone unless you want to throw money away! I ignored the MANY complaints surround the power switch and went ahead and bought the haedphones because I love Bose. It has been roughly 15 months ago and now they turn themselves on non-stop without any interaction from me and they cannot hold a charge. I’ve had to unpair the headphones from all my Bluetooth devices because they keep turning themselves on and connecting without me knowing (see photo). Nothing like getting a phone call and can’t hear the person on the other line because the heaphones magically turned on by themselves and connected to your phone. Sorry, but for what I paid, I expect more and this! Pretty sure this is the last pair of Bose I’ll own, too many competitors.

YES! I’ve updated the firmware to the lastest version.
YES! I’ve attempted the reset instructions that Bose has suggesteds

180 people found this helpful

Helpful

Wayne Ngo

Widespread power button failure and lousy support - DO NOT BUY

Reviewed in the United States on May 16, 2018

Color: BlackStyle: Headphones onlyVerified Purchase

I bought these when they first came out in June 2016 and have performed very well. However, in Jan 2018, the power button began glitching. With the button switched off, the device will turn on by itself in front of my eyes and pair with my phone. It will stay paired until it sleeps and then turn on to pair again - this cycle continues until the QC35 battery is drained. The issue is easily reproducible when connecting to any device - a PC, Mac or iPhone. I can hear the QC35 turn on, state its battery life and auto pair in the middle of the night.

I emailed Bose to get service options. Was the firmware updated? Yes. Did I do a reset? Yes. Have I taken delicate care of my product? Yes - these were babied and used exclusively indoors. But the problem still persisted into May 2018. A quick Google search and looking at Amazon reviews show this is a frequent issue among users.

So I called Bose and asked for a replacement due to this common defect. They refused, quoting the expired warranty and offered to replace with QC35 II at a discounted price of $250. I protested the price to which I negotiated to $150 because if you look at the QC 35 II, it's the same button design that failed. Am I expected to shell out $250 every year to have functioning headphones?

I ultimately refused their service because I no longer have confidence in their quality. This will be the LAST Bose product I will buy. You would expect a $350 flagship product to last more than 1.5 years, right? And if the issue is happening at a high rate, one would expect Bose to take responsibility and provide affordable or free repairs - especially for their flagship model. Do a quick search on "QC35 turning on by itself" and you will see many posts with the same complaint.

I also own the QC25 which had its right earpiece fail a year after purchase - this was also a common issue with reports all over the internet. I'm disappointed in Bose and can no longer recommend them to you or my family and friends due to this history of poor quality.

96 people found this helpful

Helpful

Kindle Customer

Disappointing Customer Service. I've included a workaround for broken Bluetooth Pairing Feature.

Reviewed in the United States on May 12, 2017

Color: BlackStyle: Headphones onlyVerified Purchase

After experiencing a problem with these headphones, I contacted Bose Customer service. While I like the product overall, the customer service that one gets for what I consider a major purchase is left wanting. After my contact with Customer Support, I was asked to complete a survey (not that it could actually be submitted - see below). The information I put into their comments section should answer any questions:

---------------------------------

1. Representatives should first listen to what has been attempted by the caller. I understand that there is likely a guide/flowchart for resolution, but having to explain to the representative "Nope, I can't do that due to the issue I've been attempting to explain" is frustrating (Rep: "Slide the switch towards the bluetooth symbol for 10 seconds". Me: "I've told you that doesn't work, but I'm doing it." Rep: "Now you should be hearing the confirmation." Me: "Nope." Rep: "Just slide the switch to the bluetooth setting for 10 seconds." Me: "I am and I have." Rep: "You should be hearing the confirmation." Me: "Nope. Because it's not working. That's why I called." Rep: "Are you sliding the correct switch <explains switch location>?" Me: "Yes." Rep: "Are you holding it for 10 seconds?" Me: "Yes." Rep: "It sounds like there may be a problem with the switch on the headphones. Please hold while I attempt to find a way to resolve this problem."

2. Representatives/Bose Support should not utilize and even use as a troubleshooting referral/tool the Community Support area on the Bose website if they are going to discredit the information given in that site. When I indicated that the bluetooth switch not working on some models of the QC 35, citing the Bose website, I was told "No, that issue does not exist for these headphones." If one reads the community support that Bose encourages users to utilize it is clear that this is a problem. If Bose Support does not think the information on the Community Support site is valid, then don't refer customers to it.

3. After paying over $350 for a luxury product, I think it was inappropriate to then ask for me, the customer who was supplied with a defective item, to then be required to give my credit card information and pay for shipping. When this happened, I actually double checked that I had contacted the correct Bose support phone number as I thought I had perhaps stumbled into a scam.

4. I was told by the representative the amount that I would be charged for shipping. When the first email was received, I was actually charged more. So not only was I required to give my credit card number, and get charged for shipping a defective product, I was not even given the correct charge. Did I stumble into a scam after all?

5. The support emails that were sent had dead image links (making it look even more like a scam) and were in two parts. The information about the "Return #" was not mentioned during the call and was not mentioned in the first email until the very end. That information should have been clear and at the beginning of the email. The second email, the one that actually had the shipping label, did not mention at all that a Return number was needed. It simply had instructions for attaching the shipping label. In short, don't split shipping instructions across two emails, make sure that relevant information is presented first, and fix your image links.

6. The emails that were sent have also indicated that I am required to now insure the headphones being returned for their $350 value. This is yet another charge to insure a product that no longer even works properly. Your returns policy is not fair and is misleading.

7. The survey asks if I would refer family or friends and simply gives a 1-10 Likert scale for likely/unlikely. I want to make clear that, based upon this experience, I will actively discourage others from buying a Bose product until the problems outlined above have been addressed. I also intend to publish this information at the site where the purchase was made.

------------------------------------

To add insult to injury, after taking the time to complete the survey, the Bose website experienced a "Runtime" error due to a configuration problem that actually presents a security risk (the customErrors tag does not appear to have been turned off, and configuration information is presented - a "no no"). Attempts to try and resubmit simply result in the same error. Their survey tool is broken.

To be clear, the Bose Community Support site has multiple posts seeming to indicate that the latest Firmware update breaks the functionality of the bluetooth pairing feature. One can still use the Bose Connection app to delete devices and connect, but 1) only on IOS and Android devices (not Windows, Linux, etc.) 2) can only connect to one device at a time, deleting the previously paired device and adding the new one [the headphones are advertised as being able to connect to more than one device], and 3) the bluetooth pairing feature on the headphones themselves remains broken.

I will be attempting to return the headphones today. Customer support indicated that after the headphones are received, it can take 10 days to verify the receipt, several more days to process, and then another week or two for shipping the replacement. Approximately 3-6 weeks from the sound of it. I carefully took pictures to show how I shipped the item back, including the RMA on 3 surfaces of the outside of the box as well as another copy inside the plastic bag that contain the headphones. And, of course, the shipping label for which I had to pay. I'll try to update how long it takes and if any further difficulties are experienced.

153 people found this helpful

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Caroline Mitchell

Love them - three years later, still going strong!

Reviewed in the United Kingdom on April 26, 2018

Color: SilverStyle: Headphones onlyVerified Purchase

I love these headphones! I was using beats up to now, which were very good but I write for a living and needed something to tone down the distractions of the outside world. These are brilliant, well worth the expense. They're so comfortable you wouldn't know you were wearing them. The sound is crisp and clear and better than my beats, which was a nice surprise. I love over the ear headphones, they're so much more comfortable to wear than the ones that rest on your ear. These swivel and move to suit, are light but well made and so easy to connect and use. You can download the Bose app from the app store or just connect via Bluetooth. If you use headphones a lot (like me) then I recommend treating yourself to a pair of these.
***EDIT***Three years later and my headphones are working brilliantly. You can't ask for better than that.

23 people found this helpful

Pierre.C

La suppression des bruits a bien été modifiée par Bose

Reviewed in France on September 21, 2018

Color: BlackStyle: Headphones onlyVerified Purchase

Bonjour, je vous écris juste pour dire que j'ai acheté ce casque pour mon fils qui ne voulait que ce modèle (effet hype).
Je n'avais pas lu les reviews avant sur le net grosse erreur, j'y reviendrai. Reçu le 20 Juillet 2018
Au déballage pas de surprise, je le mets sur la tête sans musique et 1er effet: je ne m'entends même pas parler!
Mon fils s'en sert ensuite pour écouter de la musique. Le lendemain, j'installe le soft pour voir si il y a une mise à jour, il la trouve et l'installe.
Le casque était en version 1.xx et il me trouve une version 2.xx. Je me dis bon plan, ça va être encore mieux.
Grosse erreur! Dès la màj finie, je retente l'expérience et là je m'entends parler, même si il ya désormais plusieurs niveaux d'atténuation via software.
Mais même à fond c'est très en dessous de la version originale. Donc grosse déception.
Surtout qu'après de nombreuses recherches j'ai vu que le problème et bien connu (et nié par Bose) donc si vous avez la chance de recevoir un casque en version originale 1.xx qui atténue très fort SURTOUT ne l'upgradez pas, il n'y a pas de retour en arrière.

44 people found this helpful

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Amazon Customer

Over-respected Brand - low quality wireless

Reviewed in the United Kingdom on July 14, 2018

Color: BlackStyle: Headphones onlyVerified Purchase

I think Bose is just "over-respected". This headphone is probably one of the most comfortable on market but it lacks the sound quality expected especially when on bluetooth. It's completely unacceptable to hear noise or get disconnected even a fraction of second when you buy a headphone at this price range. But you literally experience it and you won't return this product only if your are OK with the very low performance of the wireless. I personally returned it because I wanted a smooth wireless performance that this product cannot offer.

9 people found this helpful

Tim Lowton

Awesome!

Reviewed in the United Kingdom on July 26, 2017

Color: BlackStyle: Headphones onlyVerified Purchase

This is one of the best pieces of kit I have bought!

I work in an open office environment and using these are a delight to remove almost all background noise and makes you feel like you locked in a little quiet bubble. I don’t have a bad thing to say about these the battery lasts ages and charges quickly just 15mins charge will give you 2.5hrs use. The headphones come with a charging lead, dual phono adapter for using on flights and also a single jack lead to use in the event of total battery failure you can still use and listen to music just without the noise cancelling (NC) functionality.

13 people found this helpful

Navisuktalz

The best headphones I’ve ever owned.

Reviewed in the United Kingdom on May 7, 2018

Color: BlackStyle: Headphones onlyVerified Purchase

In my top 5 list of favorite tech items. I took the plunge - they’re expensive - but I’m glad I did and they’ve proven to be worth every penny. They work brilliantly. Excellent noise cancellation, excellent sound when listening to music, very comfortable on the head. Love the fact you can make and receive phone calls with them. Being able to connect two devices at once is a standout feature and they have paired seamlessly with every single Bluetooth gadget I own. I have honestly yet to find a device that refuses to connect. I could go on and on about these headphones, they really are that good.

I have found one specific limitation: I wear them at work in noise calling mode to better focus in our open plan setup. I decided one day to try them on a Skype conference call. They worked really well for me, but my colleague who sits opposite me and was on the same call complained that he could hear his own voice echo back at him all the time. It’s either the microphone that is so good, or its positioning (or both), but I had to switch back to my usual Skype headset which he said was much better.

If only companies still had real offices...

7 people found this helpful

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Bose QuietComfort 35 (Series I) Wireless Headphones, Noise Cancelling - Black

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Have a question?

From the manufacturer

In the box

No noise. No wires. Just your music and you.

World-class noise cancellation

Lose the wires

Sound that stays true to your music

More time with your music

Clearer calls

Designed for comfort

Compare with similar items

Product description

Product information

Warranty & Support

Feedback

Product guides and documents

Important information

Legal Disclaimer

Customer reviews

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Top reviews from the United States

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