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Bose QuietComfort 35 II Wireless Bluetooth Headphones, Noise-Cancelling, with Alexa voice control - Black

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36,115 ratings

| 1000+ answered questions

Amazon's Choice for "bose noise cancelling headphones"

Price:	$299.00
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Brand	Bose
Connections	Wireless
Model Name	Quietcomfort 35 II
Color	Black
Headphones Form Factor	Over Ear

About this item

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Three levels of world-class noise cancellation for better listening experience in any environment
Alexa-enabled for voice access to music, information, and more
Noise-rejecting dual-microphone system for clear sound and voice pick-up
Balanced audio performance at any volume
Hassle-free Bluetooth pairing, personalized settings, access to future updates, and more through the Bose connect app. Usb cable: 12 inch

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Bose Noise Cancelling Wireless Bluetooth Headphones 700, with Alexa Voice Control, Black
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All Product Information Customer Q&A's Customer Reviews

From the manufacturer

QC35 headphones II

Renowned noise cancelling headphones

Clear away the distractions of the world, and focus on what matters most. Go deeper into your music, work, and passions — with no noise in the way. Plus with Amazon Alexa, you can enjoy entertainment, get information, and manage your day. Just ask.

QC35 Series II

One app. Complete control.

Use the Bose Connect app to adjust the level of noise cancellation, enable music sharing, manage Bluetooth connections, and access software updates.

Alexa. Anywhere. With the push of a button.

A few icebreakers… Alexa, play ’90s pop. Alexa, turn up the volume. Alexa, what’s the weather? Alexa, add milk to my shopping list. Alexa, how late is Starbucks open? Alexa, lock the doors.
Let's get started.

Download the Bose Connect app for product setup and pair your device
Select Alexa as virtual assistant
Download the Amazon Alexa app to create a free account
Hit the Action button & ask away

Compare Bose Headphones

	QuietComfort 35 II	Noise Cancelling 700	QuietComfort Earbuds	Sport Earbuds
Active Noise Cancelling	Yes, adjustable	Yes, adjustable	Yes, adjustable	No
IPX Rating	IPX4	IPX4	IPX4	IPX4
Battery Life	Up to 20 hours	Up to 20 hours	Up to 5 hours	Up to 6 hours
Charging Case	No	No	Yes	Yes
Battery Life w/ Charging Case	N/A	N/A	Up to 18 hours	Up to 15 hours
Touch Controls	✘	✔	✔	✔
App Control	Bose Connect App	Bose Music App	Bose Music App	Bose Music App
Colors	Black, Silver, Blue	Black, Silver, Arctic White	Black, Soapstone	Black, Glacier White, Blue

Compare with similar items

		Bose Noise Cancelling Wireless Bluetooth Headphones 700, with Alexa Voice Control, Black	Sony Noise Cancelling Headphones WHCH710N: Wireless Bluetooth Over the Ear Headset with Mic for Phone-Call, Black	Bose SoundLink Around Ear Wireless Headphones II - Black	Sony WH1000XM3 Noise Cancelling Headphones, Wireless Bluetooth Over the Ear Headset – Black (2018 Version)	Sony WH-1000XM4 Wireless Industry Leading Noise Canceling Overhead Headphones with Mic for Phone-Call and Alexa Voice Control, Black

Customer Rating	(36115)	(12161)	(2104)	(15787)	(16182)	(3941)
Price	$199.00	$339.00	$88.00	$159.00	$229.99	$278.00
Shipping	FREE Shipping. Details	FREE Shipping. Details	FREE Shipping. Details	FREE Shipping. Details	FREE Shipping. Details	FREE Shipping. Details
Sold By	Amazon.com	Amazon.com	Amazon.com	Amazon.com	Amazon.com	Amazon.com
Color	Black	Triple Black	Black	Black	Black	Black
Fit Type	Over-Ear	Over-Ear	over-ear	Over-Ear	Over-Ear	Over-Ear
Headphones Form Factor	Over Ear	Over Ear	Over Ear	Over Ear	Over Ear	Over Ear
Item Dimensions	3.20 x 6.70 x 7.10 inches	2.00 x 6.50 x 8.00 inches	7.84 x 2.09 x 9.02 inches	1.50 x 6.00 x 7.50 inches	7.31 x 2.94 x 10.44 inches	7.27 x 3.03 x 9.94 inches
Item Weight	0.52 lbs	0.55 lbs	—	6.88 ounces	0.56 lbs	0.56 lbs
Special Features	Bluetooth, Lithium-ion battery	Noise Cancellation, Microphone Feature, Water Resistant, Volume-Control	Noise Cancellation	wireless	Sony WH1000XM3 Wireless Industry Leading Noise Canceling Overhead Headphones (WH-1000XM3)	Noise Cancellation

Compare with similar items

Product description

Color:Black

What happens when you clear away the noisy distractions of the world? Concentration goes to the next level. You get deeper into your music, your work, or whatever you want to focus on. That’s the power of Bose QuietComfort 35 wireless headphones II. Put them on and get closer to what you’re most passionate about. And that’s just the beginning. QuietComfort 35 wireless headphones II are now enabled with Bose AR — an innovative, audio-only take on augmented reality. Embedded inside your headphones is a multi-directional motion sensor. One that Bose AR can utilize to provide contextual audio based on where you are. Unlock Bose AR via a firmware update through the Bose Connect app. They’re Alexa-enabled, too, so you can enjoy entertainment, get information, and manage your day — all without looking at your phone. Adjust your level of noise cancelling between three settings using the Action button or the Bose Connect app. Volume-optimized EQ gives you balanced audio performance at any volume, and a noise-rejecting dual-microphone system provides clearer calls, even in noisy environments. And with easy Bluetooth pairing, 20 hours of battery life, and a durable, comfortable fit — you can keep the music or the quiet going all day long. Included: QuietComfort 35 II, carrying case, charging cable, audio cable for enjoying music without battery power.

* Bose AR availability and functionality varies. Bose AR enhanced apps are currently available for iPhone and iPad users only. Apps for Android devices are in development.

Product information

Color:Black

Product Dimensions

3.2 x 6.7 x 7.1 inches

Item Weight

8.3 ounces

Domestic Shipping

Currently, item can be shipped only within the U.S. and to APO/FPO addresses. For APO/FPO shipments, please check with the manufacturer regarding warranty and support issues.

International Shipping

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ASIN

B0756CYWWD

Item model number

789564-0010

Batteries

1 LR44 batteries required. (included)

Customer Reviews

36,115 ratings

4.7 out of 5 stars

Best Sellers Rank

#1 in Over-Ear Headphones

Is Discontinued By Manufacturer

Date First Available

October 13, 2017

Department

Unisex-adult

Manufacturer

Bose Corporation

Technical Specification

User Guide [PDF ]

User Manual [PDF ]

Warranty & Support

Product Warranty: For warranty information about this product, please click here. [PDF ]

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Important information

Visible screen diagonal

3" / 8 cm

Customer Questions & Answers

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Customer reviews

5 star		84%
4 star		9%
3 star		3%
2 star		2%
1 star		3%

How are ratings calculated?

Top reviews from the United States

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James B.

I give it five stars. My wife hates them ...

Reviewed in the United States on May 22, 2018

Color: SilverVerified Purchase

I give it five stars. My wife hates them she would give it 1. I put them on and that’s it. I can’t hear her any more.

11,062 people found this helpful

Helpful

Comment

Great sound quality and amazing noise cancellation

Reviewed in the United States on December 2, 2017

Color: BlackVerified Purchase

I purchased these and the Sony WH1000XM2 to compare the two. Cnet says they both have a "9" for sound quality. I would agree, they both sound excellent. The Bose won the test for its noise cancellation, performance talking to people on the phone, comfort on my head, and sound processing.

Phone performance:
I compared how the Bose and the Sony sounded when recording and playing back my voice with a fan running in the background. The Bose sounded like I was holding an old fashioned handset and talking in a quiet room - intimate and zero background noise. The Sony sounded like I was on speaker phone, and I could hear some background noise. (As a control I also recorded using neither and it sounded like I was on speaker but also I could hear more background noise.) This feature is important to me since I spend a lot of time on the phone and prefer my clients to not hear any background noise.

Sound quality
The Bose and Sony both have excellent sound quality for playing music. I personally prefer the sound the Sony produces. The Sony iphone app lets you choose your levels on an equalizer, and I like that. However, the Bose hears what type of music you're playing and automatically optimizes the sound, and it does a really good job. While I would prefer to be able to set the levels if I so choose, I also appreciate that Bose is making it all easy for me, so I can truly listen to my music on random and not have to fuss with levels. The Bose iphone app doesn't do very much at all. It does let you "find your headset" similar to the "find my phone" app, and it will apply firmware. (I'm hoping Bose will add an equalizer into its app in the future.)

Noise cancellation
The Sony occasionally made me aware that noise cancellation was going on (with a whitenoise effect). The Bose on the other hand just stops the noise. There is no delay, no white noise, just quiet and your music.

Controls
The Bose controls are intuitive to find and to use. I like that the on-off control is a switch to flip on and off (rather than a button to find). Also, you can use this button to switch between devices, for example between your phone and ipad and your TV amplifier. The right earcup has three small buttons in a row together, and they control a lot of things. Volume, pause, and skip, rewind, answer/decline calls, etc. The left earcup only has the google assistant button, which I programmed to instead control the amount of noise cancellation (high, low, off). Song playback sounds much better with noise cancellation on high, and I don't think that has to do with noise (I was in a quiet environment); the bass sounds enhanced with noise cancellation on for some reason. (In comparison, the Sony lets you swipe the earcup itself to control volume, pause, play, skip, etc. This seems great in theory, but in practice if I bumped the earcup adjusting my glasses or whatever, the music would pause. I found the Sony to be somewhat buggy in that regard. It would stop playing at times and I had to pick up my phone to get the music re-started, which is annoying.) I found the Bose controls to be more intuitive and consistent. Also, when you switch them on a voice tells you how much battery you have left, which is handy.

Comfort
The Bose QuietComfort truly is comfortable. The earcups are soft, there is not a lot of clamping, and the top band is padded so it's less annoying on the top of the head. (In comparison, the Sony do have more clamping which was uncomfortable over glasses.) I am a pilot and wear a similar headset, so I'm familiar with how headphones feel after a few hours. On-ear are not going to be as comfortable for long term wear as earbuds would be, but I was wiling to make that trade-off to get superior sound quality.

Style
The Bose are more streamlined to my head. the Sony are bulky and look geeky.

Conclusion
Even though the Sony produces superior sound, the litany of other features (superior noise cancellation, intuitive controls, comfort, style, & phone performance) won me over to the Bose.

4,405 people found this helpful

Helpful

Comment

John S

Can even noise-cancel-out a chatty Marketing Department!!!

Reviewed in the United States on January 23, 2018

Color: BlackVerified Purchase

These are amazing and Bose is great! I purchased these headphones for their noise-cancellation abilities. I am an application developer and wear them at work because I am easily distracted. I don't even listen to music with them... they just cancel just about all background noise, including random chatter from the annoying marketing department. I also use them for WebEx and Skype calls with clients. The built-in microphone is great and the noise-cancellation is helpful during those calls as well. Battery life is extremely good. I can go an entire week without having to charge the headset. It comes with an 1/8" cable that will allow you to listen to music even when the batteries are dead. An added feature is that the bluetooth feature will allow you to connect to and hear audio from two sources at the same time. This is great if you want to connect to your iPhone and laptop at the same time.

After a month of use, the headphones button would no longer work to pair to a new device. It would still power on and off, just the pairing didn't function. Bose support was difficult to deal with. At first the support technician didn't think there was anything wrong with the headset. After a frustrating conversation, he relented and sent me instructions for sending them back to the manufacturer. This would mean that I would be without my precious headphones for at least two weeks. The next day prior to dropping the headphones at UPS I came across The Bose Store at Tysons Corner Mall. I had the headphones with me so I decided to speak to one of the employees there. After a very brief conversation, and even though I purchased these through Amazon, he walks over to a display, gets me a brand new set of headphones and proceeds to exchange my defective ones for the new set. No other questions asked. He just said "We like to take care of our customers". I wish customer support would have been as easy to deal with... but, things worked out.

1,602 people found this helpful

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Comment

Wayne Ngo

Perfect Headphones Ruined By Firmware Updates

Reviewed in the United States on August 16, 2018

Color: BlackVerified Purchase

I received these with firmware 2.0.1 which worked phenomenally with my Mac and iPhone. ANC was nice and bluetooth stable. Unfortunately, the google assistant app decided to update my firmware to 2.5.1 by it self!! Seriously Google? Ask me for permission first.

Afterwards, ANC got noticeably worse. I played various background noise on my speakers and there was no difference between low and high ANC. Bluetooth skipped every 2 seconds if both Mac and iPhone were connected whereas it worked seamlessly before. Symptoms didn't go away after updating to the 3.1.8 firmware via Bose's website. These are getting returned.

If you get these headphones, DO NOT update them - please. If it ain't broke don't fix it.

Notes:
-I did the Bose reset and re-paired multiple times. No dice.
-This ANC issue happened on the original QC 35 too
-google assistant initiated update WITHOUT prompting "yes or no". This happened when opening the app.

1,515 people found this helpful

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Top reviews from other countries

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Justintime

DONT BUY ANYTHING UNTIL YOU READ THIS

Reviewed in the United Kingdom on January 8, 2019

Color: BlackVerified Purchase

I have had the liberty of owning both headphones. The Bose QC35 Series 2 and the brand new Sony WH-1000XM3. I have used both for walking, aeroplane travel, travel on the underground in London and and general stuff like walking and around the house.

The Sony’s - Greatly improves over the series 2 version of the headphones. They are a right fitting headphone, very loud and impressive base. You can fiddle with the base, treble and noise cancellation until your hearts content as it’s all adjustable via the app. The best thing about these is the noise cancellation. It is the market leader and has overtaken the Bose in this area. They are comfortable and made to high standards. You can even adjust the noise cancellation at different altitudes such as in the aeroplane and this works well. I actually fell asleep with them on recently which was a first as I hate flying. Wearing them and walking I did feel a bit weird for some reason. I think it was the noise cancelling software, perhaps it’s a little too good?

The Bose’s - They feel lighter, easier to live with, more roomy than the Sony’s and not as tight a fit which I think makes the more comfortable. The noise cancellation is excellent and you can set them to high, low and off levels. The noise cancellation works very well, however not quite as good as the Sony’s, which you can fiddle with until your hearts content with the app. The sound quality is brilliant, you do get more mid level sound with the Bose, though the Sony’s were definitely louder with more richer base. I wish you could adjust the base and treble but you can’t or at least I can’t find out how you do it. You can adjust these setting with the Sony’s in the app.

The winner for me was the Bose. When I began looking for noise cancelling headphones I first began looking for the ‘best cancelling’ on the market but there are many other factors you need to consider when making a buying decision. For me that issue was comfort and ensuring they are ‘fit for the purpose of the wearer.

If like me you could end up wearing headphones for 2-6+hrs per day I would choose the Bose over the Sony’s in a heartbeat. They are lighter, your ears don’t get hot or sweaty when wearing them and they have more room. Yes the noise cancellation is very slightly substandard to the Sony’s when side by side testing (though still pretty amazing) and they aren’t as loud, but they are the best for all day wearers. If I only wanted to use my headphones for an hour or two per day, the Sony’s would win hands down (although I found them a little tight for my big head).

I advise you to try both pairs, but consider the anount of time you’ll wear them for each day as comfort is really important when you have to live with these headphones. Consider the weight you like to have on your head, comfort around your ears such as the fit and tightness. Comfort becomes more important than being able to fiddle with sounds such as base and noise cancellation when you don’t actually like the things in your head. So please buy the most comfortable and then everything else will fall into ace and you’ll love your decision between these two amazing brands.

Last point. If you go into a busy airport and watch the commuters in London you’ll quickly notice most people are wearing one brand in particular. You can guess which it is.

787 people found this helpful

BlackSand

Die Besten - wenn man damit keine Filme gucken will!

Reviewed in Germany on November 30, 2018

Color: BlackVerified Purchase

Für mein Hörempfinden, sind die QC35II die Besten auf dem Markt. Ultraleicht und extrem bequem zu tragen, selbst nach Stunden! Und das liebe Leser, ist schon ein wichtiger Punkt, welchen nur die wenigsten KH erfüllen - leider!
Die Klangqualität würde ich als neutral/weich betiteln. Die Bedienung ist Dank der gut fühlbaren haptischen Knöpfe auf der rechten Seite gut zu bedienen.
Der BOSE ist trotz seiner leichten Bauform sehr robust.
Die BOSE Connect.app sollte man sich auf jeden Fall über sein Handy laden. Denn nur so kann man interne Einstellungen des KH vornehmen. U.a. werden so auch Firmwareupdates aufgespielt.

********************
Nachtrag:
Leider musste ich feststellen, dass beim Filme gucken die Stimmen nicht synchron mit den Lippenbewegungen erfolgt. Die Latenz ist so groß, dass meistens die Münder bereits geschlossen sind, während über die Ausgabe noch der Text ertönt. Geht gar nicht!!
Aufgefallen ist mir, dass bei Deaktivierung von NoiseGuard die Latenz etwas niedriger ist.

857 people found this helpful

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varun ahuja

Read this before buying

Reviewed in India on October 26, 2018

Color: BlackVerified Purchase

Things I already knew:
- These are not bass centric
- Noise cancellation does not block all sounds, but blocks most.
Things I did not know:
- Sound distorts at max volume
- There’s a crackling noise every now and then
You can do a google search to see that they are known issues and many users are facing these. The above 2 points were unacceptable in a 30000/- bucks headphone. I got these for 20k during the sale but still unacceptable. It was so shocking to me that I went to a bose store to check a) if they are genuine or not b) to demo a pair to see if the issues exist in the demo as well. They were genuine and the same issues existed in the demo pair as well.
Thank you so much Amazon for the quick delivery and for processing the return. I would have been stuck with these if I would have bought them elsewhere. Anyone who has them and says these issues do not exist is either deaf or too proud to accept that he/she has been duped by bose.

821 people found this helpful

Amazon Kunde

Einwegartikel - nicht reparierbar

Reviewed in Germany on November 20, 2018

Color: SilverVerified Purchase

Solange der Kopfhörer funktioniert ist es ein feines Gerät. Bei einem selbstverschuldeten Defekt der eigentlich leicht reparierbar wäre sofern es Ersatzteile gäbe bietet BOSE lediglich einen Austausch zu Kosten höher als dem aktuellen Marktpreis an. Von einem Markenprodukt hätte ich das so nicht erwartet aber die Erfahrung wird wohl vielfach so bestätigt. Auch Fachwerkstätten haben keinen Zugang zu Ersatzteilen.

779 people found this helpful

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iXals

Buen sonido, materiales normalitos

Reviewed in Spain on June 14, 2018

Color: SilverVerified Purchase

Vengo de diferentes auriculares con funciones similares: el Beats Studio 3 y el Sony wh-1000xm2.
Voy a explicar un poco el funcionamiento y una pequeña comparativa con sus rivales.

- SONIDO. Estos Bose me han sorprendido gratamente en cuanto al sonido y potencia. El sonido es muy claro, equilibrado y con unos bajos potentes. Escucho todo tipo de música, desde clásica, jazz hasta pop, rock y electrónica. La música electrónica suena muy bien gracias a los potentes bajos. Los medios son correctos y los agudos me parecen equilibrados respecto al resto. El resto de estilos que escucho suenan muy bien aunque en la música sinfónica tengo que ecualizar para que los bajos destaquen un poco más con el resto de frecuencias.

- CANCELACIÓN DE RUIDO. El sistema de cancelación es muy bueno. Reduce prácticamente a nada el ruido exterior pero hay elementos como voces cercanas que sí pasan. Hay aspectos que parecen como de magia. Es realmente bueno e indicado para aislarte del exterior y escuchar música sin distracciones y además a un volumen inferior (nuestros oídos lo agradecerán). Tiene tres niveles: alto, medio y desactivado. Se puede cambiar cómodamente desde el botón habilitado para ello en el auricular izquierdo (también sirve para el Google Assistant). Con respecto a sus rivales, la cancelación de los Beats es muy inferior pero la de los Sony a mi me pareció superior a estos.

- MATERIALES. Como todo en la vida tiene pros y contras. El material principal usado en su construcción es el plástico y en principio solo veo en metal un refuerzo de la diadema. Con ello, el peso es muy bajo, haciéndolos ligeros y prácticos. La parte que apoya en la cabeza está hecho de una especie de piel sintética y la superior también. Ambas son muy agradables al tacto. Los auriculares están muy bien acolchados y con tacto muy suave. Las bisagras están reforzadas con tornillos metálicos. Esto me da sensación de mejor durabilidad (los Beats pierden mucho en este aspecto).

- COMODIDAD. Son realmente muy cómodos. La disposición de las orejeras en oblicuo ayudan a que las orejas no toquen en ningún momento las paredes. Doy constancia de ello porque no es que tenga unas orejas pequeñas, más bien pecan de grandes. Los puedes llevar durante horas y no te vas a sentir agobiado (los Beats me apretaban un poco demasiado y a veces me dolía la cabeza y los Sony no me resultaron tan cómodos como estos).

- BATERÍA. La batería no está mal. El fabricante dice hasta 20 horas pero sus rivales en este aspecto tienen batería de mayor durabilidad. Los Sony me ha durado más la batería que en estos. Los Beats también tienen mejor batería. A su favor, tienen carga rápida y en unos pocos minutos tienes 3 horas de autonomía. La carga total de la batería se consigue en poco más de dos horas (comprobado).

- CONECTIVIDAD. Se conecta muy rápido con los aparatos, en unos pocos segundos. Que recuerde dos dispositivos al mismo tiempo te facilita mucho la vida para coger llamadas (las cuales se escuchan genial y te oyen muuuucho mejor que en los Sony, que me oían fatal en las llamadas). El que tengan made for iphone y ipad garantiza que la compatibilidad con Apple sea total, rápida y eficaz. No he perdido la conexión en ningún momento. Es una conexión de momento muy buena, rápida y estable.

- APP. Desde la app se puede cambiar el nombre del dispositivo, ajustar la cancelación de ruido y también cambiar de un dispositivo a otro sin necesidad de tener que entrar a los ajustes. Podrás cambiar la configuración del botón del auricular izquierdo entre dos opciones: cancelación del ruido o bien el Google Assistant. Las opciones de la App es muy justita, pero lo básico y necesario lo puedes manejar. La app de Sony es muy superior y más configurable.

- GOOGLE ASSISTANT. Es la diferencia entre este modelo y el anterior. Debes instalar la App de Google en tu dispositivo iOS. Una vez instalado, configuras muy fácilmente tus auriculares. Luego manteniendo presionado el botón le puedes pedir cosas al asistente. La diferencia principal con Siri es que te dice cosas. Por ejemplo le pides las últimas noticias y te las canta perfectamente por los auriculares. En este aspecto una pasada, es como si tuvieras un noticiario personalizado en todo momento. Algo para seguir jugueteando. Sus rivales, esto no lo tienen.

- DISEÑO. Yo me he comprado los plateados. Me parecen mucho más bonitos que los negros. Estos últimos son algo más discretos. No son excesivamente grandes aunque. Los Sony me dio la sensación de ser mucho más grandes y eso me hacía verme un cabezón más grande de lo habitual.

- ACCESORIOS. Viene con un estuche negro rígido muy cholo y fiable para la seguridad del producto. En el interior viene un cable jack a jack muy sencillo y sin micrófono y un cable usb para la carga. Los cables podrían incorporar el micrófono y ser de mayor calidad. El modelo anterior incluía en el estuche el adaptador para el info-entretenimiento del avión. En este modelo se lo han cargado y ya no lo incluyen. Lástima porque debe ser muy barato de fabricar y tenerlo en el estuche vendría bien a la hora de coger un avión.

En resumen es un producto caro pero si inviertes muchas horas escuchando música, viendo series y quieres estar tranquilo sin ser molestado por el exterior, es una muy buena opción a tener en cuenta. Lo malo es el precio, es caro, aunque viendo a sus rivales, lo veo relación calidad precio por encima. Estoy contento con su sonido agradable y equilibrado y su comodidad que es excelente. Así que entre todos los que he probado, sin dudarlo me quedo con estos.