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Bottom-up Marketing Paperback – May 30, 1990
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The core focus of this book is the distinction made between strategy and tactics in marketing. A grand strategy is often created that is perfect and executed flawlessly - in the minds of those who create it - The details (tactics) will of course fall into place. This, contend the authors, is how many a marketing campaign is carried out, often without the smashing success expected.
Bottom-Up Marketing is just that, developing a marketing strategy from the bottom up. A successful strategy can be crafted only after the needs, wants, and minds of the consumers are understood. Once the opportunity is identified, tactics are developed to satisfy the need, focus and refine the actions of the company. Once a realistic picture emerges, a strategy can be created such that the entire organization can take the correct actions and take advantage of opportunities that actually exist.
Intelligence about the marketplace and opportunities presented within must come directly from the source, those on the front lines in touch with consumers. Strategy and resource allocation comes from the top.
It's a good book with a clear simple message, combined with a dash of Trout and Ries' humor.
The tactical battle takes place in the consumer's mind. Ries and Trout define a marketing tactic as "a competitive mental angle."
Strategy is internally focused: how to organize the company to take advantage of the tactical opportunity.
Planning is bottom-up, but execution is top-down. Once you have a coherent marketing direction -- a strategy -- don't let individual players change it.
The authors explain that the best ideas are obvious. "They're best because they quickly connect with customers and prospects. They can be implemented in the mind with minimal investment."
As bottom up managers first find a tactic that will work in the mind and then build it into a strategy (they work from the specific to the general), it is easier for them to exploit new opportunities, which is different from the top down managers that they are limited in the existing market. But remember to focus on only one tactic! Do better with less!
Bottom up marketing also emphasizes on change in the organization so as to find new opportunities in the market. Unless there is change in name, product, service, price but not mind or market, any strategy is unlikely to be successful.
Throughout the book, examples are widely used to show us the success of organizations that conduct bottom up marketing and the failure of those who conduct top down marketing, making it easier to understand.
Read it and try to plan at another angle!