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From Breakdown to Breakthrough: Forging Resilient Business Relationships in the Heat of Change Paperback – January 17, 2017
From the Back Cover
Most people think that skills and capabilities are the key to success in business. Yet what's really important is the quality of our relationships. Not the typically superficial connections made at work, but those resilient relationships we build that remain strong and unwavering, even under conditions of uncertainty, complexity and change.
From Breakdown to Breakthrough: Forging Resilient Business Relationships in the Heat of Change answers that all-important question for thriving in today's fast-paced and volatile business environment: Why is it that some business relationships fall apart under stress and others become stronger?
Author Michael Papanek - grandson of the pioneer of "group dynamics" and organizational psychology, Kurt Lewin - draws from the latest research and his 30 years' experience with clients including Apple, Facebook, Clorox and Google to reveal the success strategies if the most resilient leaders. The result is a practical, proven, step-by-step framework that empowers leaders with the tools and confidence required to take strategically important relationships to the next level.
Whether it's how to build key alliances that are resilient from the outset, to ways to save relationships that are heading for breakdown mode, From Breakdown to Breakthrough is a comprehensive guide for discovering how leaders and all levels can create strong, flexible and fair relationships - the foundation of sustained success in business today.
About the Author
Over the past 25 years, leadership consultant Michael Papanek has advised top executives at the worlds best companies including Google, Microsoft, Yahoo!, Salesforce.com, Apple, Cisco, Sutter Health and Kaiser Permanente. His methods for creating resilient relationships during change are used by the likes of Telefonia, Chevron, Bank of America, AT&T, Sprint and Mercedes-Benz. As an expert on 21st century organizations, Papanek continues the legacy of his grandfather, Kurt Lewin, the psychologist known globally as the father of Organizational Development---the study of how human dynamics impact business results.
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Top customer reviews
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Now having read this book: balance the narrative with Designing Your Life. https://www.amazon.com/Designing-Your-Life-Well-Lived-Joyful-ebook/dp/B01BJSRSEC/ref=sr_1_1?ie=UTF8&qid=1493082333&sr=8-1&keywords=design+your+life.
The combination will be powerful.
This book does a great job of laying out the ideas and tools that are so applicable to my business relationships. I have tended to think of relationships in either emotional or utilitarian terms. Michael's "Resilient Relationship" model provides something that transcends either of those, and presents the essential aspects of the business relationship. It's a game changer! These ideas and tools have helped me unpack what matters in my business relationships, and in turn, helped improve results in a number of areas. By taking a more analytical approach, it takes a lot of the emotion off the table, and helps us focus on what matters.
I've bought several copies to send to friends and colleagues. It makes a great gift, too!
I found many of the references to be very interesting and have already looked a few of them up.
I like that the first author built on his grandfather's, Kurt Lewin's, three-phase model to change and describes how he applies it to his own work.
I very much appreciated the emphasis on awareness rather than action or choice being the first step of change and the explanation behind this as it is also consistent with my own experience with individual, group, and organizational change.