Top positive review
151 people found this helpful
on April 3, 2012
The kettle was a replacement for a plastic kind that I had used previously. After my "old" kettle broke down (the water level window popped off) I had decided to aim for something a bit better built without any windows or weaknesses where water could eventually find its way through.
Picked this kettle as it seemed to fit the criteria. No plastic cheap viewing window, won't break easily if dropped (not tested) unlike the glass kettle(s) and reviews seem favorable. Bought the kettle and put it to use as soon as it arrived on June 23rd 2011 (literally minutes after it arrived I had washed it, boiled one max fill and poured it down the drain to prep the kettle).
It has been used on daily bases (multiple times) up until about 3 days ago when I noticed that kettle is displaying curious symptoms, namely I will turn the kettle on and it would not boil water until I turn it off and then on again. Also sometimes it will start to boil the water but then cut out half way through or turn on and off in random cycles. It is still usable, simple turn off and on usually fixes the problem and kettle boils the water as expected.
It has lasted Almost 10 months without any issues, no spills, no leaks and nothing broke off (yet!). For the price I'd say it served it's purpose well enough although product life expectancy might be something to be longed for in this case. Having said that I am giving this product 4 stars out of 5. Others might have had better luck with their orders of this product however, so I would recommend basing your decision on more than one review.
UPDATE (December 3rd 2012): It has been almost a year and a half since I bought this kettle so I believe I can comment on it's performance and life-expectancy a bit better. Since the kettle is still operational (with occasional glitches described above) I have upgraded the rating to full 5 stars.
The kettle still works as well as it did when I wrote the original review. An occasional mishap when the kettle fails to turn on or cuts out during the use before it finishes the job it has survived through is not enough of an issue. It's more of a nuisance that I have learnt to accept. The kettle works as well as expected for a product that was designed by an imperfect being (a human I hope?).
The upgrade of the rating is due to the simple fact that the kettle has not developed any additional issues (no leaks, no broken parts or bits missing) ,it looks exactly as it did when it arrived 12.5 months ago (maybe not as clean I'll admit, since I can never get into little nooks an crannies around the handle).
UPDATE (March 15th 2013): A curious development with the kettle. The issue that I had described before where it would fail to turn on or it would turn off too early etc. has now vanished. Kettle is still performing as when it was when we first got it which actually amazes me as I am one of those people that think companies nowadays tend to design their products to fail within a certain period of time and therefore make us buy products more frequently. The kettle did not develop any new issues after being used every day on average about 4 times (sometimes more often). If I HAD to pick one thing to complain about I'd say that the base is too light which means that the heavy duty cable will move it about depending on how you have it positioned. Obviously this is picking at straws so to say, honestly it has lasted longer than any kettle I've used before (and I've used a few back in the UK). This one's definitely recommended if you want something that will last you.
UPDATE (December 26th 2013): Last time when I used this kettle it was still working as previously no new issues had been noted and no new developments or failures. Unfortunately we have moved onto a different device that's a little faster and more convenient (Keurig B70 Platinum Brewing System), this will likely be the last update. All in all the kettle performed better than more expensive and cheaper ones that we've used before it. I would definitely recommend it!