The product is delivered to my home on Oct.31,2017.
It is a solid build looking appliance, however, after less than five pounds of orange press the drive shaft cracked. Not a small crack but a long vertical fracture.
This shaft is made with poor quality plastic and no matter how strong the rest machine is made of, this ilittle shaft is an manufacture overlook and consumer disappointment .
I called USA number on the back of the User Guide but only was put on hold for a long time. Finally I give up holding left my calling back number with the answering system and come here to write a report.
I hope Breville could see this and advise me what to do with the defected appliance.
Add to your order
- NO ADDITIONAL COST: You pay $0 for repairs – parts, labor and shipping included.
- COVERAGE: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered for portable products and power surges covered from day one. Malfunctions covered after the manufacturer's warranty.
- PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days.
- EASY CLAIMS PROCESS: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
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From the manufacturer
Kitchen appliances designed to inspire people to produce perfect food and beverage results in their own homes with ease. From espresso machines to food processors, the innovation in each appliance delights. Breville makes the process a pleasure and the end result perfect, every time.
the Citrus Press Pro by Breville, 800CPXL
More variety, more juice, less fuss
Juice like a pro. From the smallest of limes to the largest of grapefruits, the patented Quadra-Fin acid-resistant cone maximizes the extraction of all citrus fruits. And its innovative active-arm press with a power-assisted lever makes pressing fruits effortless.
Special Features of the Citrus Press Pro:
- Quadra-Fin Juicing Cone
- Juice Press Arm with Dual-Switch
- Acid Resistant Die-Cast Cone
- Drip Stop Juice Spout
Product DNA
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Quadra-Fin Juicing ConeOur juicing cone design is uniquely finned and undulated to extract the maximum juice from all sizes of citrus fruit. And, it’s dishwasher safe. |
Juice Press Arm with Dual-SwitchThe unique ergonomically-designed triple hinged arm ensures downward pressure throughout the juicing process. The safety switch will not allow the cone to spin until both the arm is lowered and sufficient pressure is placed on the top of the cone. |
Acid Resistant Die-Cast ConeEnjoy a lifetime of juicing with the die-cast stainless steel juicing cone and durable die-cast body that are resistant to corrosive citric acid. |
Drip Stop Juice SpoutSpend less time cleaning up. The convenient and innovative drip stop system holds juice back to avoid spillage onto your countertop. |
Customer Questions & Answers
Customer reviews
This shaft is made with poor quality of plastic and no matter how strong the ...
Reviewed in the United States on January 5, 2018
The product is delivered to my home on Oct.31,2017.It is a solid build looking appliance, however, after less than five pounds of orange press the drive shaft cracked. Not a small crack but a long vertical fracture.This shaft is made with poor quality plastic and no matter how strong the rest machine is made of, this ilittle shaft is an manufacture overlook and consumer disappointment .I called USA number on the back of the User Guide but only was put on hold for a long time. Finally I give up holding left my calling back number with the answering system and come here to write a report.I hope Breville could see this and advise me what to do with the defected appliance.
Reviewed in the United States on January 5, 2018
Images in this review
Top reviews from the United States
There was a problem filtering reviews right now. Please try again later.
Reviewed in the United States on January 5, 2018
It is a solid build looking appliance, however, after less than five pounds of orange press the drive shaft cracked. Not a small crack but a long vertical fracture.
This shaft is made with poor quality plastic and no matter how strong the rest machine is made of, this ilittle shaft is an manufacture overlook and consumer disappointment .
I called USA number on the back of the User Guide but only was put on hold for a long time. Finally I give up holding left my calling back number with the answering system and come here to write a report.
I hope Breville could see this and advise me what to do with the defected appliance.
Verified Purchase
This shaft is made with poor quality of plastic and no matter how strong the ...
Reviewed in the United States on January 5, 2018
The product is delivered to my home on Oct.31,2017.Reviewed in the United States on January 5, 2018
It is a solid build looking appliance, however, after less than five pounds of orange press the drive shaft cracked. Not a small crack but a long vertical fracture.
This shaft is made with poor quality plastic and no matter how strong the rest machine is made of, this ilittle shaft is an manufacture overlook and consumer disappointment .
I called USA number on the back of the User Guide but only was put on hold for a long time. Finally I give up holding left my calling back number with the answering system and come here to write a report.
I hope Breville could see this and advise me what to do with the defected appliance.
Images in this review
Reviewed in the United States on January 16, 2018
Verified Purchase
Reviewed in the United States on December 24, 2015
Verified Purchase
Reviewed in the United States on February 26, 2016
I liked it a lot while it was working, it's quiet and looks nice and a lot faster than juicing by hand, so I guess I'll just buy the replacement parts while they make them, from looking at the design I don't have much hope that the next one will last longer.
Update: Downgraded to one star after dealing with their customer service some more and trying to get the thing fixed. It's trash after less than a year.
Verified Purchase
Cheap plastic parts, stainless steel for the looks.
Reviewed in the United States on February 26, 2016
The "Fruit Dome's" connector is made from flimsy plastic, and wears down fast and breaks easily. It can't be replaced by itself so one has to buy the entire fruit dome because according to their customer service "Parts and accessories aren't covered under the warranty, you would need to purchase a replacement dome if you want a replacement." I used it less than 5 months since I got it towards the end of last citrus season.Reviewed in the United States on February 26, 2016
I liked it a lot while it was working, it's quiet and looks nice and a lot faster than juicing by hand, so I guess I'll just buy the replacement parts while they make them, from looking at the design I don't have much hope that the next one will last longer.
Update: Downgraded to one star after dealing with their customer service some more and trying to get the thing fixed. It's trash after less than a year.
Images in this review
Top reviews from other countries
TR
Best Citrus Press in market..Period.
Reviewed in Canada on December 28, 2017Verified Purchase
Amazon Customer
Stupid design with plastic cover
Reviewed in Canada on February 16, 2020Verified Purchase
Callie McCrea
I will never buy another citrus press!
Reviewed in Canada on May 14, 2020Verified Purchase
korotyshka
Very happy with this juicer
Reviewed in Canada on June 4, 2018Verified Purchase
Patrick
An absolute beast of pressing machine
Reviewed in Canada on May 18, 2021Verified Purchase
