Breville BES980XL Oracle Espresso Machine, Silver
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- Automatically grinds, doses & tamps the required amount of coffee for mess free, barista-quality espresso. Programmable hands-free milk texturing with automatic purge
- Dual stainless steel boilers & dual Italian pumps with PID; Boilers can be descaled by user
- One Touch Americano delivers water directly into the cup after extraction; 3 preset & 6 customizable settings
- Programmable shot temperature from 190 Degree-205 Degree. Displays in either Degree F or Degree C
- Product Dimensions: (L) 16¼" x (D) 15" x (H) 18" Weight : 35lbs
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From the manufacturer
The Oracle: the Dual Boiler with automatic grinding, tamping and milk texturing.
The world''s first automatic manual coffee machine. True cafe quality, without a barista.
The Oracle: Key Features
Auto dose and tamping system
Auto frothing technology with programmable texture and temperature
Integrated Hopper and Grinding System
Dual Boilers and PID temperature control for precise extraction
Iced Latte and Affogato
Try a simple Iced Latte – Combine a double shot espresso with your choice of milk, cream, or syrup into a tall glass. Stir well, then top it off with ice for a refreshing café style beverage. Or, get fancy with an Affogato – Pull a shot of double espresso into a short glass and add a scoop of ice cream or gelato to experience a delicious dessert featuring hot and cold temperatures.
The signature of a great cup of Cappuccino is the perfectly creamy texture of the frothed milk. The Oracle will texture the milk to the desired amount of micro-foam and temperature of your choice. Try a delicious cup of Cappuccino – Pull a single shot of espresso into a ceramic cup, then swirl in perfectly frothed Cappuccino styled milk. Garnish with chocolate powder and enjoy.
The Oracle One Touch Americano feature will automatically extract a double espresso, and combine the right amount of hot water from your choice of strength and S/M/L cup size. It is the perfect beverage for those who like brewed coffee. Just like the best coffee shops, this setting creates a balanced, aromatic cup of black coffee for you.
A classic Latte is an espresso shot well incorporated with the right amount of steamed milk. For a classic Latte – Extract a single or double shot of espresso into a short glass. Begin texturing milk to the desired temperature with The Oracle automatic frothing technology. Swirl the textured milk within the stainless steel milk jug and then pour steamed milk into the center of the espresso shot.
The Perfect Extraction
Ready to geek out with us? The Oracle is supported by an integrated Conical Burr Grinder, Stainless Steel Dual Boilers, Triple Heating System, a Heat Exchanger, Over-Pressure Valve, and Electronic PID Control. Programmable shot duration/volume, pre-infusion duration and water temperature for different coffee origins and flavor profiles. Adjustable grind size and tamp force to deliver a precise dose every time. Hands-free milk texturing with automatic purge and adjustable milk temperature between 130̊F - 150̊F, as well as adjustable milk texture from “Latte” to “Capp” style to support different brands and types of milk.
The Oracle is the world's first automatic manual espresso machine that brings true cafe quality to your home without the barista. The Oracle has automatic grinding, dosing, tamping and milk texturing, automating the two most difficult parts of manual espresso.
Top customer reviews
What I Like - EVERYTHING about the machine's functionality. If you use high quality beens, this machine makes amazing coffee consistently with little mess. it really is everything you want in a top end dual boiler machine.
What I DON'T Like - IT BREAKS! By putting everything you could possibly want in one small package, all the parts need to be small, cheap, and mostly plastic. When it works, its great, when it doesn't... read on.
What I REALLY REALLY REALLY Don't Like - Breville Customer Support. The machine pump broke about 1 year after purchase. Sent it for repair and it took 3 weeks to get the machine back... well, not exactly all of it. Just most of it. Parts were missing (and it was still broke when I got it back). Then they shipped a brand new machine, it worked fine. For 6 months... then it too broke, same issue. During the troubleshooting of the first issue, someone in the support team recommended descaling the machine with vinegar, even sent me a nice video on how to do it. I only came to find out with the second failure, from the same support team, that dual-boiler machines shouldn't be descaled at all. I pushed to get a full refund after they asked me to send the unit back to them. They insisted that I'd be contacted by their accounting team once the unit arrived and a refund would be issued. That didn't quite happen. I had to put in several irate phone calls after the machine arrived at their facilities to get a check issued.
Breville: The CONCEPT of this machine is great. Make it actually work by using quality parts. Fire your support team as they don't follow up on anything they say...a
Since I bought the machine a couple of years ago I have had a lot of issues related to descaling. The fist unit received had a now well known design issue. The descaling process got stuck in the program and it could not get the water temperature over 161 F. Normally it should go to the normal operational temperature of 199F. This prohibited they use of the machine after descaling.
Breville exchange the unit for a new one, but that unit had exactly the same problem. It could not complete the descaling program and this time Breville did not respond at all to my contacts - just no response at all.
Fortunately I managed to get the unit running again by using a trick I read about on a forum page. I left the two valves to the boilers open for about 12 hours and let the unit cool completely down. The descaling did not completing correctly though so I had to repeat several times to ensure that the descaling powder was cleaned out - all in all a process over several days.
So I was very happy when I saw on a forum (nothing from Breville) that there were a possible program update that should fix this problem. I contacted Breville a month ago and they offered that I could send my unit back for a repair/update. I received the unit back after about a week.
I was of cause very interested in how it would descale with the new instructions. All in principle the same where there is a 20 minute routine - first one time with descaling solution and then again with clean water. Unfortunately it got stuck in this routine so each time I pressed the "one cup" after completion of the 20 minute routine it would start a new cycle and never complete. I tried to disconnect the power, make a reset etc - but it would each time be in the descaling process where the unit does not heat up to operation temperature.
So I tried my old trick where I left the boiler valves open overnight and unplugged - and that worked it was operational again.
Now I are pretty much back to where I started I am afraid.