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Breville BTA830XL Die-Cast 4-Slice Long Slot Smart Toaster
|Price:||$170.95 & FREE Shipping. Details|
|You Save:||$99.04 (37%)|
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- 4 Slice long slot capacity for any shaped bread
- LED toasting progress indicator
- Toast ready sound alert can be adjusted to High, Low or Mute
- 1600 Watt element features Cool-touch brushed die-cast metal body
- Convenient slide out crumb tray ans concealed cord storage. Dimensions (L) 14.9" x (W) 7.7" x (H) 7.5"; Weight: 8.25 lbs
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This item Breville BTA830XL Die-Cast 4-Slice Long Slot Smart Toaster
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|Item Dimensions||7.7 x 14.9 x 7.5 in||12.3 x 12.6 x 9 in||8.54 x 13.19 x 8.58 in||8.25 x 13.25 x 9 in||13.1 x 19.2 x 21.7 in||12.7 x 8.2 x 8.8 in|
|Material Type||Stainless Steel||Steel||Stainless Steel||Metal||Stainless Steel||Stainless Steel|
How do you toast any type of bread and get it just the way you like it? The Breville BTA830XL Die-cast Smart Toaster has one touch 'Lift and Look' toasting carriage which automatically moves up and down to show the browning process without interrupting the toasting cycle, as well as features one touch 'A Bit More' which allows you to add a little extra time to the toasting cycle for any shaped bread. Motorized carriage with push button controls include both a Bagel setting and a Frozen setting.
Top customer reviews
Yes, it is expensive for a toaster but when used every day you may indeed want to invest in quality. I don't own any other Breville product but when I need another appliance and a Breville model is available, that will be my choice.
The operation is very cool, smooth, and calm. At the push of the button, the toast slowly descends into the chambers to be warmed. The toast level setting lights up and counts down until the toasting cycle has finished. Once finished, the toasted bread slowly then rises up from the chambers, and once fully up, the toaster commands your attention with a modest but pleasant "ding". It's all very cool and modern. We do not frequently buy bagels or frozen toast-ready pastries, so we did not test these functions.
My husband did notice that there is a not-so-pleasant sounding squeak as the carriage ascends. It's mildly annoying, especially given the smooth operation of the design and the hefty price tag on this thing, but I was so enthralled with the newness of it all that I did not even notice it until he pointed it out to me.
I also immediately noticed, from toast 1, that the toasting is not even. I noticed browning is heavier on bottom edge vs. the top edge, but it was not drastic enough for me to despair too much. It was noticeable, but not ridiculous.
Now for the really bad news. Unfortunately, this toaster, as cool as I wanted it to be, has serious design flaws. It's so close to being great, but when I saw those flashing lights that others here have described, and I could not get the carriage to lift, I cursed this product. Here's what happened. I was starving from working too long and finally decided I needed some lunch. I dropped a couple of slices of toast into my toaster, adjusted the darkness level to about 2 or so (light toasting for my sammy). After a while I was hoping to use the "lift and look" feature to see how it was doing, so I hit that button. I did not see the toast come up. Shortly afterward, the heat was turned off and all four buttons started flashing on and off constantly and indefinitely. I watched and waited for a bit. I hit the Cancel button, hoping to get the bread to rise up out of the toasting chambers. No change. I waited some more. The flashing continued and the bread remained snugly embedded within the chambers. I rushed to find the manual and troubleshoot.
To may dismay, there is absolutely nothing in the manual about troubleshooting this problem, which so many reviewers here have also experienced. I also did not find any way to "reset" or "reboot" this piece of electronics. So, I did what comes naturally and unplugged the thing for a bit. I plugged it back in and waited. I could hear a faint motor sound, sounding like it was trying to do something, maybe lift up my toast, but the bread did not budge. So I unplugged it again and let it cool.
I found the phone number on the back of the manual and though that would save me. I called, used the recorded menu options, and proceeded to listen to a song that I believe Breville created or at least owns, and the periodic Australian woman assuring me that my call would be taken in the order in which it was received - yadda yadda yadda - over and over again. I must have waited for 15 minutes before I finally gave up. At this point I was getting a bit hangry and decided I needed to fish out my bread and eat, so I took a break from the frustration for a while. I came back to this page to review the problems other consumers had with this same toaster. Sure enough, the most popular problem was the same as mine, and it seemed fatal.
Why? Why, Breville, is there no button to reset things when the electronics get confused like this? Why does unplugging the toaster not serve as a reboot to help clear this? What is the bug in this design? Please make sure your engineers take a good, hard look at the design, do some thorough testing, and sell a more reliable toaster. I really wanted to like this toaster, and I really hoped that it would perform for me. I do not abuse my things. I take good care of them and I am careful to read the manual before I use them. I deserve a toaster that will work for more than a couple of weeks before going completely insane and refusing to do anything at all.
At this point, I've returned my defective toaster to Amazon for a full refund and am shopping yet again for a comparable toaster that can replace my dying Cuisinart (now a Waring) long slot toaster. I'm very sad that things didn't work out with this product, but I'm glad I was able to find out sooner, rather than after the return or warranty period was up. If you do decide to take a chance on this toaster, I hope you have better luck with it than I did. I would also advise you to keep the packaging, in case you need to return it. The return process is very easy with Amazon and UPS if you need it. Buyer beware!
Update 6-13-15. After slow exchanges via email (they are only available weekdays and take 24-48 hours to respond) they looked at my situation. Suggested trying to clean out any stuck crumbs, and when that didn't work offered an exchange without any further troubleshooting. Good service, increasing from 1 star to 3 stars. Will increase further if warranted after using the new one a bit.
Update 7-14-15. Have been using the replacement for several weeks now. no problems, working great. It was suggested to me that this problem is more likely to occur if under a cabinet, which mine was not but was still very close to one. Regardless we are keeping the new one a little further away just to be sure. Upgrading now to 4 stars, not 5 due to the very sensitive darkness selector (even at a 1/3rd can badly burn some toast).
Most recent customer reviews
I searched for three months before I bought this costly toaster.Read more