This is my first pair of Brooks I have ever bought. That being said I did a lot of reviews for a good neutral shoe and decided to go with the Ghost 11 (bonus they were in my favorite colors), but these shoes unpackaging was slowly making me upset.
Positives
The delivery was very quick.
The colors are awesome.
The shoes seem to be comfortable (no run yet, to cold).
Price good for a very solid reviewed shoe.
Negatives
The shoe box was destroyed (see photo) that was the first thing I noticed and started hoping I didn’t get shoes someone used already. I like to keep the shoe boxes to keep my shoes in this will not happen with this pair of shoes.
The shoes were tied up and knotted! Again I was really not hoping for a hand me down pair of shoes spending 128$. They have been worn and you can tell on the heels the shoe was “foot forced” off. Aka someone was to lazy to untie and take off. You can even see the marks on the heels! You can also see the force stress marks in the cushioning on the outside of shoe as in someone already went for a run in them The shoes are a little larger then size 10.
All in all the shoes are nice and seem to be what I’m looking for, but I’m very dissatisfied with getting an already used pair of shoes that were just packaged up sent back by someone not checked and then sent to me. I’m hoping I get contacted by Brooks about this situation, cause there hasn’t been many reviews I read with this happening and sure enough I’m one of the few individuals that got the lucky draw. It’s the first of February and I got to get training and running for events coming up. So I’m gonna use my old not so friendly to the knees, shoes. I believe I became a new customer for Brooks, but this is unsatisfactory.
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