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Brookstone Grill Alert Talking Remote Meat Thermometer
|Price:||$99.99 & FREE Shipping. Details|
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- Belt Clip
- Announces when entrees are done
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Top Customer Reviews
Update 2/27/08: I ordered a new probe from Brookstone for $25 (incl. shipping) and it is a much sturdier design than the original. I assume they were getting a lot of complaints and returns so they redesigned it. So far the new probe is working fine. Interesting to note, I gave a negative review of this product on their web site and they never published it, although they sent me a thank you note for my review.
With all the bad reviews of these things the firms selling these things should consider the ethics of selling something this expensive that only works a few times. Unfortunately the other brands of remote thermometers, from what I have seen, all seem to fail after only a few uses. This is a real drag because when they work, they work great, and I guess that's why I am so annoyed.
The thermometers are great when they work. They are so good that, even knowing the design flaw, I keep buying them and replacement probes.
The receivers and transmitters all work well and seem to have an expected long lifetime. The probe is the Achilles heel in every make and model of wireless thermometer. Within the metal, flexible shielded cable that runs from the probe to the transmitter are small wires. Small weak wires. Small fragile wires. Small worthless wires due to their failure rate.
If the user closes the lid of the BBQ or smoker on the metal shielded cable between the probe and the transmitter, the internal wires WILL fail. It may take 2 or 3 times, but they will fail. If the metal shielded cable is kinked or bent too sharply, the internal wires will fail.
A couple of years ago I was on the Webber customer service line (again) requesting a new probe because the wires failed. I asked the customer service representative if she owned one of these wireless systems and, to my surprise, she said "Are you kidding? I would NEVER own one of these". I asked her why and she said "I have a full time job, 7 days a week taking calls just like this one - people complaining 8 hours a day, 7 days a week because the probe failed".
Now, if I were her boss, I would have fired her on the spot. From a consumer's point of view I found this conversation somewhat alarming.
This summer I will probably buy another and attempt to keep the smoker's lid from crushing the tiny worthless wires - but eventually I will fail and so will the probe.
In short, this is a great product with a major and easily correctable design flaw. Be prepared that the wires within the shielded cable can and will fail.
Highly recomended!! Thinking of buy'n a second one for the vacation home.
Most Recent Customer Reviews
Don't bother buying one of these because it worked twice and that was it and they are not cheap! I also wanted to send it back but I just found out that they are NOT... Read morePublished 6 months ago by Danny G.
These units are junk. I received this as a gift two years ago. I have used the unit 3 times in the last six months. Read morePublished 9 months ago by Christopher Marcum
Love this!!! Read the instructions!!!!!!!! It works wonderfully! It is perfect for cool and cold weather grilling. Calibrate it water boils at 212 F. Read morePublished 18 months ago by SCN
It worked Great... ONCE, but it didn't take long for it to stop working. We purchased our unit from Brookstone directly, unfortunately, it only worked on the first day. Read morePublished 20 months ago by PeopleAreStrange
The woman's voice on this grill alert, lives in our home. Our grilling meals would not be complete without her expert advice and alerting us the fact that our "entre is... Read morePublished 21 months ago by Mom of 12